LJA-482024302017-08-02T00:00:00Customer AssistantWorking as a Salesfloor Customer Assistant at M&S

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

About the Customer Assistant role


We’re known for delighting our customers with brilliant service. As the friendly face of our brand in store, you’ll uphold our reputation by helping each customer find exactly what they came in for – that unmistakable M&S experience as well as the perfect product.

You could find yourself talking food or fashion, lingerie or luggage, shoes, boots or beyond. In some roles, you'll specialise; fine-tuning your knowledge and honing your expertise in a particular area. Over time you will find yourself working across the store experiencing everything M&S has to offer and developing your skills and experience. Wherever you join us, the important thing is helping customers find and fall in love with our products.

You'll also be using your product knowledge to help customers decide what's right for them - something that we'll help you with when you join us, thanks to our PACE plan. You’ll learn about Presentation, Availability, Commerciality and Experience, as well as receive the tools and support you need to make a big success of your role - whether out on the shop floor or connecting with customers on the tills.

You could take them beyond the store too. We've rolled out an inspiring interactive shopping experience across two thirds of our stores now. So guiding our customers through our multi-channel offer will be down to you.

About you


Being a Customer Assistant is about being approachable, knowledgeable and helpful. You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their M&S experience. You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.

Above all though, it’ll be your personal attention that customers will remember when they talk to you – so bring along bagfuls of friendly enthusiasm and you won’t go far wrong.

Ready to apply?


We have a diverse range of employees and are committed to an active Equal Opportunities Policy which starts with our recruitment and selection process.

Our online recruitment process takes up to one hour to complete depending on the role you are applying for. This includes self-booking a face to face assessment if you are successful during this stage. You’ll get to read more details about our online and face to face assessments during your application and whilst one hour for the online element may seem a long time, the assessments have been designed to give you a good idea of what the actual role involves.

If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0845 300 3725 or by email recruitment.online@marksandspencer.com so we can make alternative arrangements for you.
10per month1IUK_JVDUKUnited Kingdom243GBP2017-08-16T00:00:000000https://jobs.marksandspencer.com/job/dumfries/customer-assistant-salesfloor/1729/5264235?utm_source=Indeed&utm_medium=organic&utm_campaign=IndeedEuropeUnited KingdomScotlandDumfries & Galloway2905560Marks & Spencer11 UKUKUnited KingdomUKUnited Kingdom2905560_logo_small.png155.37805100-3.43597300348998074MarksAnd Spencer
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.UKUKUnited KingdomUKUnited Kingdom
7Part-time02-08-201730-08-201702-08-201730-08-201702-08-201730-08-201702-08-201730-08-20172Sales348998074MarksAnd Spencer
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en-GB

Customer Assistant

Marks & Spencer, Dumfries & Galloway

Job id:
LJA-48202430
Published:
02-08-2017
Expires:
16-08-2017
Job type:
Part-time
Job id
LJA-48202430
Published
02-08-2017
Expires
16-08-2017
Job type
Part-time
Work area
Sales

SORRY, THIS ADVERT HAS EXPIRED!

The application deadline for this job advert has expired, and it is no longer possible to apply for the position.

Please Note: This advert may have been expired early due to the position being filled.
The job advert is displayed for reference purposes only.

Working as a Salesfloor Customer Assistant at M&S

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

About the Customer Assistant role


We’re known for delighting our customers with brilliant service. As the friendly face of our brand in store, you’ll uphold our reputation by helping each customer find exactly what they came in for – that unmistakable M&S experience as well as the perfect product.

You could find yourself talking food or fashion, lingerie or luggage, shoes, boots or beyond. In some roles, you'll specialise; fine-tuning your knowledge and honing your expertise in a particular area. Over time you will find yourself working across the store experiencing everything M&S has to offer and developing your skills and experience. Wherever you join us, the important thing is helping customers find and fall in love with our products.

You'll also be using your product knowledge to help customers decide what's right for them - something that we'll help you with when you join us, thanks to our PACE plan. You’ll learn about Presentation, Availability, Commerciality and Experience, as well as receive the tools and support you need to make a big success of your role - whether out on the shop floor or connecting with customers on the tills.

You could take them beyond the store too. We've rolled out an inspiring interactive shopping experience across two thirds of our stores now. So guiding our customers through our multi-channel offer will be down to you.

About you


Being a Customer Assistant is about being approachable, knowledgeable and helpful. You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their M&S experience. You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.

Above all though, it’ll be your personal attention that customers will remember when they talk to you – so bring along bagfuls of friendly enthusiasm and you won’t go far wrong.

Ready to apply?


We have a diverse range of employees and are committed to an active Equal Opportunities Policy which starts with our recruitment and selection process.

Our online recruitment process takes up to one hour to complete depending on the role you are applying for. This includes self-booking a face to face assessment if you are successful during this stage. You’ll get to read more details about our online and face to face assessments during your application and whilst one hour for the online element may seem a long time, the assessments have been designed to give you a good idea of what the actual role involves.

If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0845 300 3725 or by email recruitment.online@marksandspencer.com so we can make alternative arrangements for you.

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