13 Aug, 2018
Part Time
Mind in Furness is an independent local mental health charity affiliated to the national charity Mind and providing services including wellbeing services from the William Bingley Centre on School Street, Safe Space Millom, supported accommodation and two charity shops in Dalton Rd, Barrow and Market Square, Millom.
We currently have a vacancy in our organisation.
Volunteer Coordinator
(21 hours – salary £18500 pa £11100 pro rata)
This position is initially a 1 year funded post (we are confident we can secure funding in the future)
We are looking to recruit a Volunteer Coordinator
The Volunteer Coordinator is responsible for coordinating the recruitment, training and support of our volunteer base and developing volunteer operating systems within Mind in Furness, with a particular emphasis on providing support to individuals using volunteering as a part of their recovery from mental health problems.
Volunteers come from all walks of life and volunteer for many different reasons so the ability to communicate effectively with a broad range of people is essential. This exciting and rewarding role would be suited to an individual with direct experience of working with volunteers and/or a mental health background.
You will be a self-motivated individual with a passion for motivating and supporting others to develop a range of skills, you must be a team player and have excellent communication skills.
Previous experience and an understanding and empathy of the needs of people experiencing mental illness would be an advantage.
Applications can be requested from email attached or by calling 01229 827094.
We do not accept CV’s without an application form .
Closing date for applications –Thursday 30th August 2018 at 9am-Applications received after this time will not be accepted.
This post is subject to enhanced DBS checks
Mind in Furness Is an equal opportunities employer
Main duties and responsibilities
General
To increase the capacity of Mind in Furness to support volunteers, and in particular those who are experiencing emotional distress or are in the process of recovery.
To work with other Mind in Furness staff, volunteers and service users to develop a best practice volunteering framework.
To oversee the administrative management of volunteers across the organisation.
Direct Volunteer Support
To directly deliver, or broker support to volunteers within the organisation who are experiencing emotional distress or are in the process of recovery.
To carry out regular reviews with the above volunteers working to mutually agreed goals and development opportunities
Training and Support
To liaise with local education providers, CVS and other projects to manage the recruitment, training and development needs of volunteers.
Produce annual skills audit for volunteers to assist in recruitment and training and development
Develop/regularly review an induction programme, volunteer handbook and training programs for volunteers in conjunction with other staff & external providers.
To support regular volunteer meetings and other events.
Recruitment and Induction
To act as a central point for recruitment of potential volunteers, including initial interviews.
Contribute to operational planning processes by regularly reviewing how many volunteers are needed and for what roles
To identify specific volunteer roles, develop role descriptions and actively recruit to these posts in conjunction with other Mind in Furness staff.
To provide a basic induction for all new volunteers (alongside project specific induction).
To ensure all volunteers have relevant references and checks including DBS checks required to ensure compliance
General
To promote volunteering opportunities in the wider community and to network appropriately to this aim.
Ensuring all volunteer information is recorded and filed in line with GDPR requirements
To undertake appropriate monitoring, recording and evaluation of volunteering activities.
Working with the staff team to ensure we recognise and reward volunteer participation and achievement
To attend regular supervision and annual appraisal, identifying any relevant support and training needs and addressing these with your line manager
To implement all Mind in Furness Policy and Procedures, and to contribute towards development of Policy where appropriate
To implement Mind in Furness health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment.
To undertake any other tasks, duties or projects which may arise from time to time and as directed by your line manager.
Person Specification
Experience
· Experience of general office and/or project management.
· Experience of providing support and training to volunteer workers.
· Experience of supporting people experiencing emotional distress.
· Experience of working within the voluntary sector.
· Experience of managing small budgets
· Experience of delegating tasks and allocating workloads
· Experience of leading small teams
Skills and Abilities
· The ability to provide direct person centred support to volunteer workers
· The ability to introduce and maintain office systems and procedures
· The ability to produce and maintain promotional materials.
· The ability to use a range of common office based software packages and IT systems and where necessary to learn to use other specialist software such as finance packages, web tools etc.
· Ability to manage conflict and mediate amongst volunteers
· Ability to identify risk, understand its impact and use risk assessment to eliminate or mitigate risk
· Ability to motivate individuals
General Abilities
· To demonstrate a clear understanding and commitment to equal opportunities and the importance of supporting diversity.
· An understanding of the many issues faced by people experiencing emotional distress and mental ill health.
· There are no specific qualifications required but evidence of relevant training and development to the role is desirable.
· Knowledge (personal and/or professional) of the issues, including stigma and discrimination, facing individuals with mental health issues
· Excellent communication (including listening) and interpersonal skills and ability to develop and sustain good relationships with a wide variety of people
· Ability to work effectively as part of an interdisciplinary team of staff and volunteers or on own initiative
Personal Attributes
· Effective communicator
· Caring and compassionate attitude
· Self-motivated and proactive
· Problem solver and decision maker
· Methodological and organised
· Willing to learn and develop new ways of working
· Committed to ongoing personal development
· Understands and values diversity
· Maintains confidential and ethical boundaries
