As we continue to expand the 'HuddleHub' brand, we are looking for another chatty person to join our small team and help us spread awareness of the services that we offer, and also provide customer service to our valued clients.
This role will include talking to people over the phone, via email and face to face.
On a daily basis you will be contacting potential new clients and also our existing clients.
Training will be provided, however you must be confident, outgoing and like talking. If you do not like talking on the phone, this role is not for you!
Our office hours are Monday - Friday, 9am - 5pm.
To apply, please send your CV with a covering letter stating why you feel you are the right person for this role.
09 Jan, 2019
Full Time
As we continue to expand the 'HuddleHub' brand, we are looking for another chatty person to join our small team and help us spread awareness of the services that we offer, and also provide customer service to our valued clients.
This role will include talking to people over the phone, via email and face to face.
On a daily basis you will be contacting potential new clients and also our existing clients.
Training will be provided, however you must be confident, outgoing and like talking. If you do not like talking on the phone, this role is not for you!
Our office hours are Monday - Friday, 9am - 5pm.
To apply, please send your CV with a covering letter stating why you feel you are the right person for this role.
Stollers Furniture World
Barrow-in-Furness, Cumbria, UK
Do you have what it takes to Join us?
We require a highly motivated individual to join our successful sales team.
Experience in sales, particularly with furniture, will be an advantage, but not essential as full training will be given.
The successful applicant will be a skilled negotiator, with a confident and out-going personality.
This is a permanent position and we will consider part time as well as full time applicants.
Basic Salary plus commission.
Please apply by sending your CV, with a covering letter stating previous relevant experience, by using the 'Apply Now' button below.
Or by post to Mr Neill Berry, General Manager, Stollers Furniture World Ltd. Walney Road. Barrow-in-Furness. LA14 5UN.
27 Dec, 2018
Full Time
Do you have what it takes to Join us?
We require a highly motivated individual to join our successful sales team.
Experience in sales, particularly with furniture, will be an advantage, but not essential as full training will be given.
The successful applicant will be a skilled negotiator, with a confident and out-going personality.
This is a permanent position and we will consider part time as well as full time applicants.
Basic Salary plus commission.
Please apply by sending your CV, with a covering letter stating previous relevant experience, by using the 'Apply Now' button below.
Or by post to Mr Neill Berry, General Manager, Stollers Furniture World Ltd. Walney Road. Barrow-in-Furness. LA14 5UN.
Are you passionate about finding a career defining opportunity where technology is enabling incredible business outcomes? At Sainsbury's we're investing in digital innovation to build a centre of excellence using industry leading frameworks and methodologies to produce world class applications and services. We're looking for an enthusiastic Senior Solution Architect to shape and lead our thinking at a genuinely exciting moment for our technology division. Your Product Teams focus on New Business Development where the Product Vision is to allow Sainsbury's to operate a credible wholesale and franchise business, supporting revenue generation in these initiatives with Products that present a credible proposition to partners in a frictionless way to allow growth in B2B channels. We're changing how we deliver technology in an evolving retail market. Do you want to know more about our agile ways of working? Read more at If you love to collaborate with others and make things happen, then we'd love to hear from you! What I need to do Be a thought leader on Cloud-first Architecture, develop and own the Architecture of Sainsbury's New Business Development Product Domain Support our awesome engineers to design services our customers and colleagues love and deliver our Digital & Technology strategy Immerse yourself in understanding the existing technology estate and lead our thinking, by crafting an evolutionary architecture, acting as the bridge to our Enterprise Architecture vision.Help deliver your Product by producing high quality, practical, flexible designs and knowledge artefacts that are aligned to the Architecture principles, patterns and standards within Sainsbury's Collaborate closely with Product Owners to size up the infrastructure and ensure solutions are fit for the overall business requirements and user stories.ork in an agile way to deliver outcomes & sprints goals on your roadmap Build your network, becoming the recognised expert on application, technology, data, cloud infrastructure and integration with overall accountability for architecting your Products well.hare your experiences to support, mentor and/or coach Junior Architects (and it works both ways too!) Have fun and love what you do! How I will succeed By being passionate about what I do, embracing your Product Team, engaging with internal stakeholder customers, and applying industry expertise to mature my architectural vision By collaborating with the Sainsbury's Group architecture community to innovate, re-use and improve the components and services which deliver business value, whilst avoiding technical debt, unless there is a proven tactical advantage By showing a passion for learning and developing your skills and expertise particularly as we see a proliferation of Cloud Products and Open-Source components that act as building blocks to all Tech What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too Are you primarily skilled in cloud technology solutions but also aware of and comfortable working with traditional legacy architecture? Have you implemented or worked on Cloud Based Solutions? Are you comfortable with Microservices Architecture, APIs, Event driven architecture, Cloud architecture components (AWS, Azure, GCP), serverless architecture, etc.? Do you have an understanding of Agile delivery and a passion for agile working? Do you appreciate how the Agile ways of working and the mindset and culture enables teams to deliver real business value, and what this means in your Architecture role? Do you have an architectural track record you are proud of, with experience of designing complex solutions? Do you know which Patterns to apply to distributed systems to ensure stability and reliability of your Products? We love receiving applications from candidates who have Retail experience in Commercial, Merchandising, B2B, Supply chain, and/or Supplier management, but if you think you have some awesome transferable skills from different industries, we like to embrace the difference!reciation of IT Architecture (and underlying frameworks such as TOGAF) including the development (and ensuring adherence to) Architecture principles and standards elivered change initiatives with multi-disciplinary teams? Do you have end-to-end product management experience, from concept to delivery? What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience and business value We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important, including simplifying complex technical messages for non-technical colleagues Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! Ownership of a portfolio of work and draw together technical similarities and opportunity for standardisation We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving, including demonstrable aptitude for effective conceptualisation, pattern recognition, and design skills The ability to assess rapidly changing technologies and apply them to business needs, remaining unbiased to specific technologies or vendors, providing an objective and fact-based viewpoint Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to architect your products Your colleagues will include engineers, product owners, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (information security, cloud competency, subject matter experts - to name a few). We also work with third party technology partners to complement teams when required We like to be adaptive to individual needs. If you want support in one area more than others, we like to tailor your coaching, mentoring and/or support to help you succeed and be happy and productive at Sainsbury's We believe in teams working together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your solution roadmap, technology components, solution design evolution and the principles, patterns and strategies to be used in development At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to help you make the best decisions that will delight customers We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! *LI-SS
22 Jan, 2019
Full Time
Are you passionate about finding a career defining opportunity where technology is enabling incredible business outcomes? At Sainsbury's we're investing in digital innovation to build a centre of excellence using industry leading frameworks and methodologies to produce world class applications and services. We're looking for an enthusiastic Senior Solution Architect to shape and lead our thinking at a genuinely exciting moment for our technology division. Your Product Teams focus on New Business Development where the Product Vision is to allow Sainsbury's to operate a credible wholesale and franchise business, supporting revenue generation in these initiatives with Products that present a credible proposition to partners in a frictionless way to allow growth in B2B channels. We're changing how we deliver technology in an evolving retail market. Do you want to know more about our agile ways of working? Read more at If you love to collaborate with others and make things happen, then we'd love to hear from you! What I need to do Be a thought leader on Cloud-first Architecture, develop and own the Architecture of Sainsbury's New Business Development Product Domain Support our awesome engineers to design services our customers and colleagues love and deliver our Digital & Technology strategy Immerse yourself in understanding the existing technology estate and lead our thinking, by crafting an evolutionary architecture, acting as the bridge to our Enterprise Architecture vision.Help deliver your Product by producing high quality, practical, flexible designs and knowledge artefacts that are aligned to the Architecture principles, patterns and standards within Sainsbury's Collaborate closely with Product Owners to size up the infrastructure and ensure solutions are fit for the overall business requirements and user stories.ork in an agile way to deliver outcomes & sprints goals on your roadmap Build your network, becoming the recognised expert on application, technology, data, cloud infrastructure and integration with overall accountability for architecting your Products well.hare your experiences to support, mentor and/or coach Junior Architects (and it works both ways too!) Have fun and love what you do! How I will succeed By being passionate about what I do, embracing your Product Team, engaging with internal stakeholder customers, and applying industry expertise to mature my architectural vision By collaborating with the Sainsbury's Group architecture community to innovate, re-use and improve the components and services which deliver business value, whilst avoiding technical debt, unless there is a proven tactical advantage By showing a passion for learning and developing your skills and expertise particularly as we see a proliferation of Cloud Products and Open-Source components that act as building blocks to all Tech What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too Are you primarily skilled in cloud technology solutions but also aware of and comfortable working with traditional legacy architecture? Have you implemented or worked on Cloud Based Solutions? Are you comfortable with Microservices Architecture, APIs, Event driven architecture, Cloud architecture components (AWS, Azure, GCP), serverless architecture, etc.? Do you have an understanding of Agile delivery and a passion for agile working? Do you appreciate how the Agile ways of working and the mindset and culture enables teams to deliver real business value, and what this means in your Architecture role? Do you have an architectural track record you are proud of, with experience of designing complex solutions? Do you know which Patterns to apply to distributed systems to ensure stability and reliability of your Products? We love receiving applications from candidates who have Retail experience in Commercial, Merchandising, B2B, Supply chain, and/or Supplier management, but if you think you have some awesome transferable skills from different industries, we like to embrace the difference!reciation of IT Architecture (and underlying frameworks such as TOGAF) including the development (and ensuring adherence to) Architecture principles and standards elivered change initiatives with multi-disciplinary teams? Do you have end-to-end product management experience, from concept to delivery? What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience and business value We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important, including simplifying complex technical messages for non-technical colleagues Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! Ownership of a portfolio of work and draw together technical similarities and opportunity for standardisation We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving, including demonstrable aptitude for effective conceptualisation, pattern recognition, and design skills The ability to assess rapidly changing technologies and apply them to business needs, remaining unbiased to specific technologies or vendors, providing an objective and fact-based viewpoint Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to architect your products Your colleagues will include engineers, product owners, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (information security, cloud competency, subject matter experts - to name a few). We also work with third party technology partners to complement teams when required We like to be adaptive to individual needs. If you want support in one area more than others, we like to tailor your coaching, mentoring and/or support to help you succeed and be happy and productive at Sainsbury's We believe in teams working together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your solution roadmap, technology components, solution design evolution and the principles, patterns and strategies to be used in development At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to help you make the best decisions that will delight customers We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! *LI-SS
This is a Senior Service Delivery Analyst role within D&T Represents Service along with a team of Analysts within the Service Management Function in D&T Service Operations Responsible for ensuring a high quality, fully supported, managed services that meet the overall requirement of the Business both short term and long term Accountable for ensuring Service Level Agreements (SLA's) and Operation Level Agreements (OLA's) are met and that Products in their care are supportable and maintainable. Responsible for ensuring the Service Catalogue is accurately updated and reflects the service landscape for their Products, and that SLA's and OLA' s are communicated Assess Service Readiness for new solutions to ensure they are supportable and maintainable Reduce costs of the operation through reviewing and agreeing service improvements and by contributing to the improvement of the Service Operations capability Subject Matter Expert for Service and Transition, recognised as a leader on service What I need to do Represents Service across the organisation Build long lasting collaborative relationships with Service Providers, Suppliers and D&T Service Operations to ensure that service level agreements and operational level agreements relating to existing services are met Ensures consistent and appropriate communication with customers for service related enquiries and issues. Serves as a point of escalation for service related queries and issues Acts as an escalation route for junior members of the team Be able to plan and anticipate risks even outside your core remit and have an awareness of action and decisions made on your area and immediately outside your area Leads on the management of issues, incidents and problems Participates in internal and external service review meetings Works with Senior Product Owners, Programme and Delivery Managers to ensure delivery of products that meet customer requirements and are supportable and maintainable for the lifecycle of the product. Accountable for ensuring Service Readiness with regards to: Agrees and manages Service Acceptance Criteria to enable the handover of the solution into service Ensures all resolving group information is accurate and available to necessary teams Ensures problem determination guides are in place for all support teams Ensures that D&T Disaster Recovery is considered and appropriate recovery mechanism are in place Ensures the Early Life Support (ELS) entry and exit criteria is agreed and managed Ensures that support teams can operate and maintain the new service. Co-ordinates solution walkthroughs for support teams responsible for BAU support. Responsible for continual improvement and the management of change affecting the Service in their care How I will succeed Display of embodiment of Sainsbury's Leadership Behaviours and Company Values and evidence contribution to divisional goals. Form close relationships with business and D&T teams, raise service related questions and take responsibility for managing any issues found Ensure all new solutions have appropriate support arrangements in place Services are introduced into BAU as per agreed criteria Ensures services are operable, recoverable and maintainable by D&T Service Operations Input in to the overall road map of solutions ensuring they fit with the business strategy and agenda and that all have a clear and appropriate action plan Be aware of the possibility of change and be able to embrace change at pace Be comfortable at making decisions with patchy information and in the absence of clear guidelines and frameworks Deputise for the Service Delivery Lead as and when required What I need to know Strong understanding and experience of ITIL Service Management framework Hold relevant ITIL Service Management qualifications Strong Stakeholder Management & Communication skills Ability to implement processes suited to the overall D&T Operation Ability to work on own un-supervised as well as part of a team. A broad knowledge and understanding of D&T concepts with proven experience of successfully managing and maintaining D&T services. Works collaboratively with a range of people to support the wider business agenda Coaches others to make customer-oriented decisions and shares great stories of exceptional customer service Shows visibility to customers as the face of D&T to listen to their concerns and share these with others Ability to think methodically and logically and communicate well, using spoken and written word. Acknowledges success and areas for development throughout the team Experienced in Agile and Waterfall methodologies Understand process management and control skills How to prioritise workload How to assess and apply an appropriate pragmatic approach to transition activities Familiar with ITIL Service Management framework Familiar with Agile and Waterfall methodologies Strong Stakeholder Management & Communication skills Ability to implement processes suited to the overall D&T Operation Ability to work on own / un-supervised as well as part of a team. A broad knowledge and understanding of D&T concepts with proven experience of successfully managing and maintaining D&T services. Ability to think methodically and logically and communicate well, using spoken and written word. Understand process management and control skills Able to prioritise workload What I need to show Excellent Customer Service manner Strong current knowledge in the subjects of the role, including support knowledge and business process Recognises the importance of the customer through talking to individual customers and assisting with decisions to be made based on customer feedback, insight and trend analysis. The ability to work collaboratively to support the long-term wider business agenda A good understanding and awareness of technology trends and the overall strategic direction of D&T to support the business in achieving its goals and objectives An adaptable approach to delivering service & value at pace Be able to manage own workload and manage multiple delivery or service demands, adhering to strict timescales and budgetary constraints, escalating as appropriate Strong understanding of the service organisation, and is able to understand and clearly articulate service impact of changes - this includes understanding run costs and impact to operational processes. Show initiative to implement new ideas whilst being able to take an objective view on what is realistically possible Strong knowledge of delivery principles, and how they relate to Service Transition, and is able to tailor and flex own approach to suit. Acknowledging the need to manage messages when presenting to stakeholders and up to Senior Manager Level. Ability to face into challenges and maintain energy despite a diverse range of pressureRecognises the importance of the customer through talking to individual customers and assisting with decisions to be made based on customer feedback, insights and trends Contribute to managing a budget of around £6m-10m Resources available to me Team members within Service Management including Service Managers and Service Delivery Lead D&T teams Senior Product/Product Owners Managed Services Partner Community of Practice (COP) External independent information sources Supplier Conferences Sainsbury's systems and toolsets What decisions I can make Approve acceptance of solutions into BAU support Approve Service Improvement Request (SIR) Apply Level of Service Transition approach for projects Service Transition sign-off for projects at point of Go No-Go Service Transition sign off for progression from ELS into BAU Approval of Changes to solution in the live environment #LI-SW1
22 Jan, 2019
Full Time
This is a Senior Service Delivery Analyst role within D&T Represents Service along with a team of Analysts within the Service Management Function in D&T Service Operations Responsible for ensuring a high quality, fully supported, managed services that meet the overall requirement of the Business both short term and long term Accountable for ensuring Service Level Agreements (SLA's) and Operation Level Agreements (OLA's) are met and that Products in their care are supportable and maintainable. Responsible for ensuring the Service Catalogue is accurately updated and reflects the service landscape for their Products, and that SLA's and OLA' s are communicated Assess Service Readiness for new solutions to ensure they are supportable and maintainable Reduce costs of the operation through reviewing and agreeing service improvements and by contributing to the improvement of the Service Operations capability Subject Matter Expert for Service and Transition, recognised as a leader on service What I need to do Represents Service across the organisation Build long lasting collaborative relationships with Service Providers, Suppliers and D&T Service Operations to ensure that service level agreements and operational level agreements relating to existing services are met Ensures consistent and appropriate communication with customers for service related enquiries and issues. Serves as a point of escalation for service related queries and issues Acts as an escalation route for junior members of the team Be able to plan and anticipate risks even outside your core remit and have an awareness of action and decisions made on your area and immediately outside your area Leads on the management of issues, incidents and problems Participates in internal and external service review meetings Works with Senior Product Owners, Programme and Delivery Managers to ensure delivery of products that meet customer requirements and are supportable and maintainable for the lifecycle of the product. Accountable for ensuring Service Readiness with regards to: Agrees and manages Service Acceptance Criteria to enable the handover of the solution into service Ensures all resolving group information is accurate and available to necessary teams Ensures problem determination guides are in place for all support teams Ensures that D&T Disaster Recovery is considered and appropriate recovery mechanism are in place Ensures the Early Life Support (ELS) entry and exit criteria is agreed and managed Ensures that support teams can operate and maintain the new service. Co-ordinates solution walkthroughs for support teams responsible for BAU support. Responsible for continual improvement and the management of change affecting the Service in their care How I will succeed Display of embodiment of Sainsbury's Leadership Behaviours and Company Values and evidence contribution to divisional goals. Form close relationships with business and D&T teams, raise service related questions and take responsibility for managing any issues found Ensure all new solutions have appropriate support arrangements in place Services are introduced into BAU as per agreed criteria Ensures services are operable, recoverable and maintainable by D&T Service Operations Input in to the overall road map of solutions ensuring they fit with the business strategy and agenda and that all have a clear and appropriate action plan Be aware of the possibility of change and be able to embrace change at pace Be comfortable at making decisions with patchy information and in the absence of clear guidelines and frameworks Deputise for the Service Delivery Lead as and when required What I need to know Strong understanding and experience of ITIL Service Management framework Hold relevant ITIL Service Management qualifications Strong Stakeholder Management & Communication skills Ability to implement processes suited to the overall D&T Operation Ability to work on own un-supervised as well as part of a team. A broad knowledge and understanding of D&T concepts with proven experience of successfully managing and maintaining D&T services. Works collaboratively with a range of people to support the wider business agenda Coaches others to make customer-oriented decisions and shares great stories of exceptional customer service Shows visibility to customers as the face of D&T to listen to their concerns and share these with others Ability to think methodically and logically and communicate well, using spoken and written word. Acknowledges success and areas for development throughout the team Experienced in Agile and Waterfall methodologies Understand process management and control skills How to prioritise workload How to assess and apply an appropriate pragmatic approach to transition activities Familiar with ITIL Service Management framework Familiar with Agile and Waterfall methodologies Strong Stakeholder Management & Communication skills Ability to implement processes suited to the overall D&T Operation Ability to work on own / un-supervised as well as part of a team. A broad knowledge and understanding of D&T concepts with proven experience of successfully managing and maintaining D&T services. Ability to think methodically and logically and communicate well, using spoken and written word. Understand process management and control skills Able to prioritise workload What I need to show Excellent Customer Service manner Strong current knowledge in the subjects of the role, including support knowledge and business process Recognises the importance of the customer through talking to individual customers and assisting with decisions to be made based on customer feedback, insight and trend analysis. The ability to work collaboratively to support the long-term wider business agenda A good understanding and awareness of technology trends and the overall strategic direction of D&T to support the business in achieving its goals and objectives An adaptable approach to delivering service & value at pace Be able to manage own workload and manage multiple delivery or service demands, adhering to strict timescales and budgetary constraints, escalating as appropriate Strong understanding of the service organisation, and is able to understand and clearly articulate service impact of changes - this includes understanding run costs and impact to operational processes. Show initiative to implement new ideas whilst being able to take an objective view on what is realistically possible Strong knowledge of delivery principles, and how they relate to Service Transition, and is able to tailor and flex own approach to suit. Acknowledging the need to manage messages when presenting to stakeholders and up to Senior Manager Level. Ability to face into challenges and maintain energy despite a diverse range of pressureRecognises the importance of the customer through talking to individual customers and assisting with decisions to be made based on customer feedback, insights and trends Contribute to managing a budget of around £6m-10m Resources available to me Team members within Service Management including Service Managers and Service Delivery Lead D&T teams Senior Product/Product Owners Managed Services Partner Community of Practice (COP) External independent information sources Supplier Conferences Sainsbury's systems and toolsets What decisions I can make Approve acceptance of solutions into BAU support Approve Service Improvement Request (SIR) Apply Level of Service Transition approach for projects Service Transition sign-off for projects at point of Go No-Go Service Transition sign off for progression from ELS into BAU Approval of Changes to solution in the live environment #LI-SW1
We are currently seeking a Product Owner to join the team. This role will be based between our two Store Support Centres - Ansty Park, Coventry and Avebury, Milton Keynes. You will have ownership and responsibility for driving product enhancements across Sainsbury's Argos Commercial, and as part of the Transformation Programme. With the support of the Product Manager you will be responsible for managing product backlogs, and working with business stakeholders on their priorities. You will bridge the technical and business worlds, building strong relationships across the relevant business and D&T/IT teams. You'll have good functional knowledge of Sainsbury's Argos and the transformation programme you work within. You will bring a challenger mind-set, always seeking new and improved ways of tackling issues and opportunities. You will represent the business for your assigned products, and as such will become the 'go-to' expert for those products. You will be someone who thrives on making things happen at pace and gets excited about identifying and delivering simple solutions to complex problems. As a Product Owner for Sainsbury's Argos Commercial, you will play an important role in shaping & delivering the Transformation Programme and the wider Sainsbury's Argos Commercial priorities. As a Product Owner your duties will include: Develop strong working relationships across all of the departments we work both across the commercial and broader functions at all levels. Bring a new perspective to initiatives, challenge the status quo and identify opportunities to do things better/cheaper/faster Launch new products and enhance & support existing products, working with the Product Manager and Product Support Analyst to ensure all deployment activities are fully covered and tested between the technical and business teams Work with the Product Manager to develop the vision, strategy and roadmap for each of your products Provide product knowledge and insight for colleagues across our business, and to work with them to fully understand the business needs and requirements Adopt an Agile approach/Lean principles wherever appropriate to deliver initiatives at the desired pace. Manage the product backlog and work alongside our D&T / IT teams to ensure delivery of sprints, and ultimately delivery our product roadmap and vision Role model positive, collaborative and agile ways of working with all areas of the business with clear thinking and strong communication Support the wider execution of our Commercial and D&T / IT strategies Be aware of competitor developments and industry best practice to help inform our product roadmaps and vision Your experience will include: A track record of managing stakeholders and examples of clear and concise communication Knowledge of Change management frameworks & Lean methodologies Strong Impact & Influence skills at all levels with ability to frame and contextualise facts in a way that is relevant to audience. Strong facilitation skills Ability to prepare/deliver succinct and engaging presentations, as well as robust business cases Knowledge and experience of Product Ownership and backlog management, with a working understanding of both Agile and Waterfall methodologies Able to demonstrate great organisational and prioritisation skills, ensuring that the product roadmap and backlog aligns correctly to the business requirements, and overall Sainsbury's Argos Commercial and corporate goals
22 Jan, 2019
Full Time
We are currently seeking a Product Owner to join the team. This role will be based between our two Store Support Centres - Ansty Park, Coventry and Avebury, Milton Keynes. You will have ownership and responsibility for driving product enhancements across Sainsbury's Argos Commercial, and as part of the Transformation Programme. With the support of the Product Manager you will be responsible for managing product backlogs, and working with business stakeholders on their priorities. You will bridge the technical and business worlds, building strong relationships across the relevant business and D&T/IT teams. You'll have good functional knowledge of Sainsbury's Argos and the transformation programme you work within. You will bring a challenger mind-set, always seeking new and improved ways of tackling issues and opportunities. You will represent the business for your assigned products, and as such will become the 'go-to' expert for those products. You will be someone who thrives on making things happen at pace and gets excited about identifying and delivering simple solutions to complex problems. As a Product Owner for Sainsbury's Argos Commercial, you will play an important role in shaping & delivering the Transformation Programme and the wider Sainsbury's Argos Commercial priorities. As a Product Owner your duties will include: Develop strong working relationships across all of the departments we work both across the commercial and broader functions at all levels. Bring a new perspective to initiatives, challenge the status quo and identify opportunities to do things better/cheaper/faster Launch new products and enhance & support existing products, working with the Product Manager and Product Support Analyst to ensure all deployment activities are fully covered and tested between the technical and business teams Work with the Product Manager to develop the vision, strategy and roadmap for each of your products Provide product knowledge and insight for colleagues across our business, and to work with them to fully understand the business needs and requirements Adopt an Agile approach/Lean principles wherever appropriate to deliver initiatives at the desired pace. Manage the product backlog and work alongside our D&T / IT teams to ensure delivery of sprints, and ultimately delivery our product roadmap and vision Role model positive, collaborative and agile ways of working with all areas of the business with clear thinking and strong communication Support the wider execution of our Commercial and D&T / IT strategies Be aware of competitor developments and industry best practice to help inform our product roadmaps and vision Your experience will include: A track record of managing stakeholders and examples of clear and concise communication Knowledge of Change management frameworks & Lean methodologies Strong Impact & Influence skills at all levels with ability to frame and contextualise facts in a way that is relevant to audience. Strong facilitation skills Ability to prepare/deliver succinct and engaging presentations, as well as robust business cases Knowledge and experience of Product Ownership and backlog management, with a working understanding of both Agile and Waterfall methodologies Able to demonstrate great organisational and prioritisation skills, ensuring that the product roadmap and backlog aligns correctly to the business requirements, and overall Sainsbury's Argos Commercial and corporate goals
Are you passionate about technology enabling incredible business outcomes? At Sainsbury's, our Product Owners are responsible for shaping the technology vision, investment choices and roadmap to delight our customers. Collaboration and communicating with colleagues - you will influence, define and implement technology products which support our everyday interactions with suppliers and partners. Bridging the worlds of technology and retail buying and supply, you will work with colleagues across the Food Commercial division to prioritise and deliver your product roadmaps. You will also collaborate with other families within Digital & Technology to prioritise the delivery of features from your backlogs. Are you someone who loves to make things happen? Do you get excited by spotting opportunities? Do you have a passion for simplifying complex problems? As a Product Owner at Sainsbury's, you will be a key part of shaping the future of our organisation and the retail sector! What I need to do Collaborate with multiple internal customer colleagues - in the Buying, Commercial Operations, Own Brand and Supply Chain Operations teams - to create, agree, shape and iterate the vision and roadmap to develop innovative new solutions, which our colleagues and partners love to use! Own the vision and roadmap for our petrol & kiosk and Food Commercial analytical products, delivering new and exciting technology solutions to change the way we support commercial decision making and deliver our petrol & kiosk proposition Provide excellent and friendly service to our users, communicating regular updates on your products' new features and service performance Develop the vision, strategy and roadmap for your products, supported by a Product Lead, to launch new products and enhance existing products Work in a highly collaborative way with Product Owners from other Digital & Technology families to assign and prioritise user stories for delivery within their product backlogs Partner with our awesome engineers, architects and delivery managers to design services our customers and colleagues love Supported by our Finance colleagues, deliver and measure value and ROI for your products Share your experiences to support, mentor and/or coach Product Owners colleagues (and it works both ways too!) Get to know our colleagues and customers, deeply understanding how technology can improve their lives Show a passion for learning and sharing technology insight to colleagues across our business How I will succeed I am passionate about my product, iterating my ideas over sprints to unblock real business value, early and often I create exceptional colleague and customer experiences, tracking engagement and satisfaction I share (and evangelise!) my product roadmap, delivering valuable results for users, investing in the highest value features first I show a passion for learning, developing new skills and building my expertise - so I become recognised as the go-to expert for my products, delighting colleagues and customers in the process What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too Do you have a track record of delivering change in a commercial, business or user experience (UX) team? Have you fostered (multiple) stakeholder relationships, building relationships and communicating well? Have you delivered change initiatives with multi-disciplinary teams? Do you have an understanding of both Agile and Waterfall delivery and a passion for agile working? We love receiving applications from candidates who have retail, supply chain and/or other commercial technology experience, but if you think you have some awesome transferable skills from different industries, we like to embrace the difference! What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving We love our customers and we are committed to provide digital products & technology Do you have a curious mind and love delighting customers and users? Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to deliver your product Your colleagues will include engineers, architects, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (design, service, information security, subject matter experts to name a few). We also have third party technology partners who can complement teams when required Ultimately, we are adaptive to your needs, if you want support in one area more than others, we like to tailor your coaching, mentoring and/or leadership to help you succeed and be happy and productive at work We believe in teams working closely together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your product vision and roadmap At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to make the decisions that will delight your customers Every day you will be making and shaping decisions to unlock value for our customers. You will decide and influence across a variety of areas - including prioritising features for your product and helping shape the team to deliver your product priorities. You will also be uniquely placed to help make the business case and seek funding for your ideas We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! *LI-SS
22 Jan, 2019
Full Time
Are you passionate about technology enabling incredible business outcomes? At Sainsbury's, our Product Owners are responsible for shaping the technology vision, investment choices and roadmap to delight our customers. Collaboration and communicating with colleagues - you will influence, define and implement technology products which support our everyday interactions with suppliers and partners. Bridging the worlds of technology and retail buying and supply, you will work with colleagues across the Food Commercial division to prioritise and deliver your product roadmaps. You will also collaborate with other families within Digital & Technology to prioritise the delivery of features from your backlogs. Are you someone who loves to make things happen? Do you get excited by spotting opportunities? Do you have a passion for simplifying complex problems? As a Product Owner at Sainsbury's, you will be a key part of shaping the future of our organisation and the retail sector! What I need to do Collaborate with multiple internal customer colleagues - in the Buying, Commercial Operations, Own Brand and Supply Chain Operations teams - to create, agree, shape and iterate the vision and roadmap to develop innovative new solutions, which our colleagues and partners love to use! Own the vision and roadmap for our petrol & kiosk and Food Commercial analytical products, delivering new and exciting technology solutions to change the way we support commercial decision making and deliver our petrol & kiosk proposition Provide excellent and friendly service to our users, communicating regular updates on your products' new features and service performance Develop the vision, strategy and roadmap for your products, supported by a Product Lead, to launch new products and enhance existing products Work in a highly collaborative way with Product Owners from other Digital & Technology families to assign and prioritise user stories for delivery within their product backlogs Partner with our awesome engineers, architects and delivery managers to design services our customers and colleagues love Supported by our Finance colleagues, deliver and measure value and ROI for your products Share your experiences to support, mentor and/or coach Product Owners colleagues (and it works both ways too!) Get to know our colleagues and customers, deeply understanding how technology can improve their lives Show a passion for learning and sharing technology insight to colleagues across our business How I will succeed I am passionate about my product, iterating my ideas over sprints to unblock real business value, early and often I create exceptional colleague and customer experiences, tracking engagement and satisfaction I share (and evangelise!) my product roadmap, delivering valuable results for users, investing in the highest value features first I show a passion for learning, developing new skills and building my expertise - so I become recognised as the go-to expert for my products, delighting colleagues and customers in the process What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too Do you have a track record of delivering change in a commercial, business or user experience (UX) team? Have you fostered (multiple) stakeholder relationships, building relationships and communicating well? Have you delivered change initiatives with multi-disciplinary teams? Do you have an understanding of both Agile and Waterfall delivery and a passion for agile working? We love receiving applications from candidates who have retail, supply chain and/or other commercial technology experience, but if you think you have some awesome transferable skills from different industries, we like to embrace the difference! What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving We love our customers and we are committed to provide digital products & technology Do you have a curious mind and love delighting customers and users? Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to deliver your product Your colleagues will include engineers, architects, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (design, service, information security, subject matter experts to name a few). We also have third party technology partners who can complement teams when required Ultimately, we are adaptive to your needs, if you want support in one area more than others, we like to tailor your coaching, mentoring and/or leadership to help you succeed and be happy and productive at work We believe in teams working closely together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your product vision and roadmap At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to make the decisions that will delight your customers Every day you will be making and shaping decisions to unlock value for our customers. You will decide and influence across a variety of areas - including prioritising features for your product and helping shape the team to deliver your product priorities. You will also be uniquely placed to help make the business case and seek funding for your ideas We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! *LI-SS
Can you combine strategic thinking, strong analytical skills and pragmatic business sense to deliver clear and effective strategies? If the answer is yes, then we want you to join our Commercial Strategy Team at Sainsbury's Argos. We are looking for an engaging and analytical Assistant Strategy Manager to help drive the success of commercial as we expand our close-knit team of 8. This role is a great opportunity for a strategic thinker to get close to the workings of the UK's largest general merchandise retailer, whilst having the freedom and exposure to interact regularly with a variety of stakeholders across the company. Commercial Strategy is responsible for defining the strategy that underpins our Buying and Merchandising function and will empower our growing business to support this agenda in the coming years. As a member of Commercial Strategy, you will be supporting the delivery of the key responsibilities of the team, such as: Working with key stakeholders to develop and communicate the commercial strategy, ensuring it remains relevant and rooted in the wider ambitions of the Sainsbury's Argos vision, corporate strategy & group strategy Driving the power of the group by pulling together a holistic commercial view both internally and externally across the markets and categories within which we play Empowering the trading teams to deliver a compelling proposition within each of their specialist markets Representing Commercial within cross-functional workstreams and working to embed commercial priorities across the business Providing answers and recommendations to ad hoc commercially relevant queries This will require you to be a strategic thinker, with great commercial understanding, so a background working in a strategy or commercial projects team would be beneficial. There's always a lot going on at Sainsbury's Argos, so we would also like you to be prepared to manage complex processes involving large amounts of information and build strong relationships with multiple stakeholders across the commercial function. If this already sounds like the role for you, apply now. Or for more information, read on: What will you be doing? You will both lead and support on a range of projects that contribute to the success of the team responsibilities. As a result, your work can make a real impact to our customers and has the potential to focus on a variety of areas, such as ranging principles, shopper missions and channel mix. To do this you will: Get to the answers, and the right questions: Shape the pertinent questions that will drive most value, create hypothesis and translate this into analysis requirements to ultimately reach distilled, actionable recommendations for the business. Articulate conclusions clearly: Identify the most appropriate means to communicate findings and recommendations, create the relevant content and present to the right people. Manage stakeholders: Work with business teams across Trading, Marketing, Digital & Supply to build relationships, collaborating particularly with Senior Managers, Buying Managers & Merchandising Managers. This could be through setting up & leading working groups, running workshops or working directly with individuals. Programme management: Lead the response to ad hoc management queries, align workstreams ensuring they ladder up to our total team purpose, and ensure that dependencies required from other teams are aligned to ensure the success of the broader project. Essential skills for this role : Educated to University degree level or equivalent or demonstrable strategy experience within previous roles Highly analytical with experience translating data into insight Capability to frame issues, make conclusions and articulate recommendations to enable quick and sound decision-making. Ability to demonstrate an understanding and passion for retail #LI-SF1
22 Jan, 2019
Full Time
Can you combine strategic thinking, strong analytical skills and pragmatic business sense to deliver clear and effective strategies? If the answer is yes, then we want you to join our Commercial Strategy Team at Sainsbury's Argos. We are looking for an engaging and analytical Assistant Strategy Manager to help drive the success of commercial as we expand our close-knit team of 8. This role is a great opportunity for a strategic thinker to get close to the workings of the UK's largest general merchandise retailer, whilst having the freedom and exposure to interact regularly with a variety of stakeholders across the company. Commercial Strategy is responsible for defining the strategy that underpins our Buying and Merchandising function and will empower our growing business to support this agenda in the coming years. As a member of Commercial Strategy, you will be supporting the delivery of the key responsibilities of the team, such as: Working with key stakeholders to develop and communicate the commercial strategy, ensuring it remains relevant and rooted in the wider ambitions of the Sainsbury's Argos vision, corporate strategy & group strategy Driving the power of the group by pulling together a holistic commercial view both internally and externally across the markets and categories within which we play Empowering the trading teams to deliver a compelling proposition within each of their specialist markets Representing Commercial within cross-functional workstreams and working to embed commercial priorities across the business Providing answers and recommendations to ad hoc commercially relevant queries This will require you to be a strategic thinker, with great commercial understanding, so a background working in a strategy or commercial projects team would be beneficial. There's always a lot going on at Sainsbury's Argos, so we would also like you to be prepared to manage complex processes involving large amounts of information and build strong relationships with multiple stakeholders across the commercial function. If this already sounds like the role for you, apply now. Or for more information, read on: What will you be doing? You will both lead and support on a range of projects that contribute to the success of the team responsibilities. As a result, your work can make a real impact to our customers and has the potential to focus on a variety of areas, such as ranging principles, shopper missions and channel mix. To do this you will: Get to the answers, and the right questions: Shape the pertinent questions that will drive most value, create hypothesis and translate this into analysis requirements to ultimately reach distilled, actionable recommendations for the business. Articulate conclusions clearly: Identify the most appropriate means to communicate findings and recommendations, create the relevant content and present to the right people. Manage stakeholders: Work with business teams across Trading, Marketing, Digital & Supply to build relationships, collaborating particularly with Senior Managers, Buying Managers & Merchandising Managers. This could be through setting up & leading working groups, running workshops or working directly with individuals. Programme management: Lead the response to ad hoc management queries, align workstreams ensuring they ladder up to our total team purpose, and ensure that dependencies required from other teams are aligned to ensure the success of the broader project. Essential skills for this role : Educated to University degree level or equivalent or demonstrable strategy experience within previous roles Highly analytical with experience translating data into insight Capability to frame issues, make conclusions and articulate recommendations to enable quick and sound decision-making. Ability to demonstrate an understanding and passion for retail #LI-SF1
You will be working in one of the fastest growing and dynamic areas of Sainsbury's and supporting us in delivering an exceptional digital experience for all our customers - we work together to serve our customers better than anyone else, whenever, wherever and however they want. The Product team plays a critical role in delivering technology solutions that enhance the experience for our customers and colleagues, and deliver profitable sales growth. We are seeking passionate people to deliver the roadmap for the products within the Digital product landscape - identifying and translating customer and business needs into workable solutions, and delivering value at pace. What you need to do Work with your line manager to deliver the vision, strategy, roadmap and backlog for your product; ensuring alignment to business/divisional vision & goals, and our technology strategy Be the champion for your product - produce/present clear communications to ensure buy-in to what you are aiming to achieve Explain the customer and business need to your team, and collaborate effectively with them to break down complex pieces of work into smaller deliverable pieces of value; work with the team to write user stories and acceptance tests, provide direction on short-term tasks/near-term priorities Support your line manager to define any capital budget, develop the benefit/investment case(s) for your product and coordinate allocated capital to execute your roadmap and ensure your product is delivering value for money With the support of your line manager, manage end-to-end delivery of product iterations, prioritising work and making appropriate trade-offs Communicate progress, proactively manage risks & issues, escalating to your line manager where necessary Collaborate effectively with engineers, architects, data scientists, digital designers, other product teams and 3rd parties to launch new products/features - maximising re-use across the division/business Support in driving towards the future Digital Product organisation as part of your role and the work you do with the wider Product organisation Work with your line manager to prioritise, coordinate and communicate the resolution of live product issues Coordinate post-launch activities to validate that products work as designed and assess value realisation through post investment reviews Understand and report progress against agreed outcomes and related success measures Use data to drive analysis of new features / iterations and drive prioritisation of future work What you need to know Excellent planning & prioritisation skills Excellent written & verbal communication skills, good presentation skills Understand common software development practises Ability to analyse processes and data to draw insight, and identify opportunities What you need to show Passion for your product, be the authority in all aspects of your product Proactivity and initiative, a 'can-do' attitude and the ability to work unsupported Good problem solving skills Recognition of the concepts of shared responsibility and effective collaboration Willingness to learn, experiment and collaborate Understanding how your role fits into the bigger picture Ability to develop and deliver a product roadmap Accountability for the delivery of your roadmap, working closely with cross-functional teams to achieve this Engaging people around the roadmap for your product, effectively communicating and building trust Managing regular ambiguity Anticipating risks, understand inter-dependencies, and facing into difficult conversations to define appropriate actions to mitigate/resolve issues Commitment to ongoing personal development Recognition and celebration of success by colleagues What decisions I can make Decisions related to delivering the roadmap for your product, with the ongoing support of your line manager Resources available to me Access to cross-functional internal and external resources required to deliver your product; including technology teams and where relevant, but not limited to, operations development/implementation colleagues, and marketing Annual capital budget typically up to £750k *LI-SS
22 Jan, 2019
Full Time
You will be working in one of the fastest growing and dynamic areas of Sainsbury's and supporting us in delivering an exceptional digital experience for all our customers - we work together to serve our customers better than anyone else, whenever, wherever and however they want. The Product team plays a critical role in delivering technology solutions that enhance the experience for our customers and colleagues, and deliver profitable sales growth. We are seeking passionate people to deliver the roadmap for the products within the Digital product landscape - identifying and translating customer and business needs into workable solutions, and delivering value at pace. What you need to do Work with your line manager to deliver the vision, strategy, roadmap and backlog for your product; ensuring alignment to business/divisional vision & goals, and our technology strategy Be the champion for your product - produce/present clear communications to ensure buy-in to what you are aiming to achieve Explain the customer and business need to your team, and collaborate effectively with them to break down complex pieces of work into smaller deliverable pieces of value; work with the team to write user stories and acceptance tests, provide direction on short-term tasks/near-term priorities Support your line manager to define any capital budget, develop the benefit/investment case(s) for your product and coordinate allocated capital to execute your roadmap and ensure your product is delivering value for money With the support of your line manager, manage end-to-end delivery of product iterations, prioritising work and making appropriate trade-offs Communicate progress, proactively manage risks & issues, escalating to your line manager where necessary Collaborate effectively with engineers, architects, data scientists, digital designers, other product teams and 3rd parties to launch new products/features - maximising re-use across the division/business Support in driving towards the future Digital Product organisation as part of your role and the work you do with the wider Product organisation Work with your line manager to prioritise, coordinate and communicate the resolution of live product issues Coordinate post-launch activities to validate that products work as designed and assess value realisation through post investment reviews Understand and report progress against agreed outcomes and related success measures Use data to drive analysis of new features / iterations and drive prioritisation of future work What you need to know Excellent planning & prioritisation skills Excellent written & verbal communication skills, good presentation skills Understand common software development practises Ability to analyse processes and data to draw insight, and identify opportunities What you need to show Passion for your product, be the authority in all aspects of your product Proactivity and initiative, a 'can-do' attitude and the ability to work unsupported Good problem solving skills Recognition of the concepts of shared responsibility and effective collaboration Willingness to learn, experiment and collaborate Understanding how your role fits into the bigger picture Ability to develop and deliver a product roadmap Accountability for the delivery of your roadmap, working closely with cross-functional teams to achieve this Engaging people around the roadmap for your product, effectively communicating and building trust Managing regular ambiguity Anticipating risks, understand inter-dependencies, and facing into difficult conversations to define appropriate actions to mitigate/resolve issues Commitment to ongoing personal development Recognition and celebration of success by colleagues What decisions I can make Decisions related to delivering the roadmap for your product, with the ongoing support of your line manager Resources available to me Access to cross-functional internal and external resources required to deliver your product; including technology teams and where relevant, but not limited to, operations development/implementation colleagues, and marketing Annual capital budget typically up to £750k *LI-SS
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out how we lead the way in making our business more efficient and productive. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. With your interest in Lifestyle PR you will join our team of consumer PR experts, who work across fashion, interiors, entertainment and general merchandise for Sainsbury's and Argos. You will be immersed in a fast paced environment and will be involved in as well as responsible for a number of diverse and challenging tasks. The role provides a broad insight into working with a leading retail in house PR team and its agencies. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English, or you might simply love writing and the media. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
22 Jan, 2019
Full Time
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out how we lead the way in making our business more efficient and productive. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. With your interest in Lifestyle PR you will join our team of consumer PR experts, who work across fashion, interiors, entertainment and general merchandise for Sainsbury's and Argos. You will be immersed in a fast paced environment and will be involved in as well as responsible for a number of diverse and challenging tasks. The role provides a broad insight into working with a leading retail in house PR team and its agencies. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English, or you might simply love writing and the media. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
Commercial Finance Analyst Salary: Up to £40k Dependent on experience plus excellent benefits Edinburgh Sainsbury's Bank is a recruiting for a Finance Analyst to be the interface between Finance and the Mortgage product teams within the Bank. The successful candidate will be maintaining and developing complex financial models (Excel based) to aid with forecasting and analysis. They will also be providing support, challenge and ensure the preparation of reliable and timely financial plans to support business planning. You'll: Support & Challenge - Providing financial support to ensure month end P&L reporting is understood and accurate. Challenge assumptions to deliver realistic and balanced forecasts and budgets Planning - Assisting the budgeting and forecast process with a view to understanding key issues and opportunities through analysis of trends and other MI. Working with the business on the monthly rolling forecast and year end out-turn Modelling - Maintaining and developing complex Excel models to assist and improve forecasting and quality of output Commercial Support - review and provide challenge to business cases, including pricing and new initiative proposals Regulatory Forecasting - Assisting in regulatory testing to determine capital impact for production of Internal Capital Adequacy Assessment Process (ICAAP) and Individual Liquidity Adequacy Assessment (ILAA) Ad Hoc - provide ad hoc support across the Finance team as required, including sharing of best practice Your Skills Strong financial modelling ability and commercial experience Advanced Excel user, experience of VBA is advantageous Financial Services experience is advantageous but not essential. We would consider someone who has a Mathematical/data/numerical background that has some finance experience Highly numerate, with excellent analytical and problem solving skills and attention to detail, applying these skills to financial modelling / Microsoft Excel is essential Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Excellent team player demonstrating strong relationship management skills with an ability to work closely with others to deliver results Proven track record of working on own initiative, demonstrating an ability to think and reason logically with the ability to introduce fresh thinking to the role and the wider team Good communication skills both verbal & presentation to both financial and non-financial stakeholders Us: We're proud to be different. We offer an award-winning product range that includes insurance, mortgages, savings, loans, store and credit cards as well as travel money. As well as being the first British supermarket to open a bank, our people, values and inspiriting offices create a great working environment where we can focus on what our customers want.
22 Jan, 2019
Full Time
Commercial Finance Analyst Salary: Up to £40k Dependent on experience plus excellent benefits Edinburgh Sainsbury's Bank is a recruiting for a Finance Analyst to be the interface between Finance and the Mortgage product teams within the Bank. The successful candidate will be maintaining and developing complex financial models (Excel based) to aid with forecasting and analysis. They will also be providing support, challenge and ensure the preparation of reliable and timely financial plans to support business planning. You'll: Support & Challenge - Providing financial support to ensure month end P&L reporting is understood and accurate. Challenge assumptions to deliver realistic and balanced forecasts and budgets Planning - Assisting the budgeting and forecast process with a view to understanding key issues and opportunities through analysis of trends and other MI. Working with the business on the monthly rolling forecast and year end out-turn Modelling - Maintaining and developing complex Excel models to assist and improve forecasting and quality of output Commercial Support - review and provide challenge to business cases, including pricing and new initiative proposals Regulatory Forecasting - Assisting in regulatory testing to determine capital impact for production of Internal Capital Adequacy Assessment Process (ICAAP) and Individual Liquidity Adequacy Assessment (ILAA) Ad Hoc - provide ad hoc support across the Finance team as required, including sharing of best practice Your Skills Strong financial modelling ability and commercial experience Advanced Excel user, experience of VBA is advantageous Financial Services experience is advantageous but not essential. We would consider someone who has a Mathematical/data/numerical background that has some finance experience Highly numerate, with excellent analytical and problem solving skills and attention to detail, applying these skills to financial modelling / Microsoft Excel is essential Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Excellent team player demonstrating strong relationship management skills with an ability to work closely with others to deliver results Proven track record of working on own initiative, demonstrating an ability to think and reason logically with the ability to introduce fresh thinking to the role and the wider team Good communication skills both verbal & presentation to both financial and non-financial stakeholders Us: We're proud to be different. We offer an award-winning product range that includes insurance, mortgages, savings, loans, store and credit cards as well as travel money. As well as being the first British supermarket to open a bank, our people, values and inspiriting offices create a great working environment where we can focus on what our customers want.
At Nectar, we're busy building the best loyalty programme we can and getting to know our customers better than anyone else. With over 20 million Nectar users and over 5 billion Nectar points shared, we're the market leader in delivering superior data analytics. Although we're a front runner, you won't find the typical stuffy corporate culture here. We pride ourselves on encouraging innovation, autonomy and future thinking. All the things that ensure we continue to be ahead of the curve in a competitive environment. Based on The Strand, we've ensured that our team are in the thick of it. In our hub you'll find a fast paced, exciting, game-changing environment, basically all the great things you would expect to find in a start-up agency, but with the richest commercial data on the market at your fingertips. We're looking for a Client Director who will be responsible for leading the development and delivery of strategic account plans that deliver the best return for their client base in line with the overall team and business objectives You will: Achieving annual team / client budgets across a range of clients Ensuring accurate pipeline management & accurate reporting of business performance against targets Successfully own and deliver all contract negotiations (Self-Serve) and media/insight annual plans Develop a deep knowledge of the i2C business and capabilities in order to confidently manage client relationships and drive profitable solutions that meet annual client targets Ensuring successful management of all i2C activity across your client base in line with client budgets, objectives and deadlines Demonstrate a clear understanding of Sainsbury's total business and category strategies to identify and develop relevant revenue driving opportunities for your clients Ensure complete understanding of all insight projects and lead in driving the sharing of knowledge across the virtual team and the client businesses Continuously review brand performance to demonstrate credibility and drive proactive opportunities to achieve targets. Development and delivery of strategic and tactical account plans to meet business targets & category objectives Develop a deep knowledge of the clients' businesses in order to both, identify and implement opportunities and mitigate risks Leveraging existing customer networks and proactively building senior contact strategies to drive relationships and new opportunities for growth forward Research/monitor industry trends and related competitive threats, assess new market opportunities as appropriate to i2C and its key FMCG Suppliers You'll need: University degree - ideally with MBA/postgraduate qualification (marketing major desired); or equivalent business experience 10 years'+ experience in a Business Development role from an Agency, Consultancy or FMCG environment Experience of Insight tools & services, targeted and store communications (with focus on retail accounts) Preferred experience in digital marketing practices as well as media evaluation Extensive experience in line management required Excellent project management/communication/presentation skills, well organised with attention to detail #LI-JW2
22 Jan, 2019
Full Time
At Nectar, we're busy building the best loyalty programme we can and getting to know our customers better than anyone else. With over 20 million Nectar users and over 5 billion Nectar points shared, we're the market leader in delivering superior data analytics. Although we're a front runner, you won't find the typical stuffy corporate culture here. We pride ourselves on encouraging innovation, autonomy and future thinking. All the things that ensure we continue to be ahead of the curve in a competitive environment. Based on The Strand, we've ensured that our team are in the thick of it. In our hub you'll find a fast paced, exciting, game-changing environment, basically all the great things you would expect to find in a start-up agency, but with the richest commercial data on the market at your fingertips. We're looking for a Client Director who will be responsible for leading the development and delivery of strategic account plans that deliver the best return for their client base in line with the overall team and business objectives You will: Achieving annual team / client budgets across a range of clients Ensuring accurate pipeline management & accurate reporting of business performance against targets Successfully own and deliver all contract negotiations (Self-Serve) and media/insight annual plans Develop a deep knowledge of the i2C business and capabilities in order to confidently manage client relationships and drive profitable solutions that meet annual client targets Ensuring successful management of all i2C activity across your client base in line with client budgets, objectives and deadlines Demonstrate a clear understanding of Sainsbury's total business and category strategies to identify and develop relevant revenue driving opportunities for your clients Ensure complete understanding of all insight projects and lead in driving the sharing of knowledge across the virtual team and the client businesses Continuously review brand performance to demonstrate credibility and drive proactive opportunities to achieve targets. Development and delivery of strategic and tactical account plans to meet business targets & category objectives Develop a deep knowledge of the clients' businesses in order to both, identify and implement opportunities and mitigate risks Leveraging existing customer networks and proactively building senior contact strategies to drive relationships and new opportunities for growth forward Research/monitor industry trends and related competitive threats, assess new market opportunities as appropriate to i2C and its key FMCG Suppliers You'll need: University degree - ideally with MBA/postgraduate qualification (marketing major desired); or equivalent business experience 10 years'+ experience in a Business Development role from an Agency, Consultancy or FMCG environment Experience of Insight tools & services, targeted and store communications (with focus on retail accounts) Preferred experience in digital marketing practices as well as media evaluation Extensive experience in line management required Excellent project management/communication/presentation skills, well organised with attention to detail #LI-JW2
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out what makes the media tick and how Sainsbury's sets itself apart from its competitors in this space. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. With a passion for food and the trends around the industry, you will join the Consumer PR team and play a proactive role in getting stories about Sainsbury's food and drink into the media. You'll work closely with buyers and product developers to research new products, write product releases and source samples. You will play a key role in helping deliver our standout food and drink media events throughout the year, working closely with the development team and our suppliers to source products, playing an integral part of the event's success. You'll also help the team share success stories with the rest of the business. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different and fast paced. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, what interests the media and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English. Or you might simply love writing and the media. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel and social media. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
22 Jan, 2019
Full Time
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out what makes the media tick and how Sainsbury's sets itself apart from its competitors in this space. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. With a passion for food and the trends around the industry, you will join the Consumer PR team and play a proactive role in getting stories about Sainsbury's food and drink into the media. You'll work closely with buyers and product developers to research new products, write product releases and source samples. You will play a key role in helping deliver our standout food and drink media events throughout the year, working closely with the development team and our suppliers to source products, playing an integral part of the event's success. You'll also help the team share success stories with the rest of the business. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different and fast paced. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, what interests the media and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English. Or you might simply love writing and the media. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel and social media. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
Competitive benefits and a great working environment D o you have experience in a Marketing role? Expertise in developing customer focused communications and propositions? If so, we'd love you to join our electronic customer relationship management (ECRM) team! In this role you will be supporting the ECRM Manager to improve the business' use of E-CRM by understanding, planning, co-ordinating and managing 121 channels (predominantly, but not exclusively, e-mail and Coupon at Till). Working within a fast paced environment you will help manage and deliver effective campaigns in support of the Bank's acquisition, growth and loyalty objectives. Main Accountabilities Acting as internal consultant to help Marketing Colleagues make best use of targeted 121 channels. In particular you will focus on E-mail and Coupon at till Working with the ECRM Manager to consider how best to develop the methodology and expand processes to encompass the 121 channels Monitoring performance of channel, identifying improvements and feeding recommendations back to Marketing Delivery Managers/Marketing Consultants Developing channel technical expertise to support ECRM Manager Responsible for ensuring effective delivery of BAU email campaigns on behalf of Marketing Executives Responsibility for the development of the suite of behavioural emails/Coupon at Till selections, ensuring campaigns are compliant and creative is up to date. Provide back-up support to other ECRM Consultant. Who we're looking for? Significant experience in a marketing role preferably with working knowledge of Adobe campaign Marketing degree or appropriate professional qualification is desirable Proven expertise developing customer focused communications and propositions Strong influencing and networking skills Proven campaign management skills for tactical marketing activity Experience within an agency would be advantageous A positive can do attitude with a commercial focus Analytical ability to understand customer targets and channel choice, evaluating all options to pursue the most cost-effective and profitable return on investment, plus a thorough understanding of post-review learning. Why join us? At Sainsbury's Bank we believe that our colleagues are our most valuable asset. We are committed to attracting and retaining the very best, and utilising all the talent and experience available. We're proud to be different. We offer an award-winning product range that includes insurance, savings, loans, mortgages, credit cards and travel money. As well as being the first British supermarket to open a bank, our people, values and offices create a great working environment where we can focus on what our customers want.
22 Jan, 2019
Full Time
Competitive benefits and a great working environment D o you have experience in a Marketing role? Expertise in developing customer focused communications and propositions? If so, we'd love you to join our electronic customer relationship management (ECRM) team! In this role you will be supporting the ECRM Manager to improve the business' use of E-CRM by understanding, planning, co-ordinating and managing 121 channels (predominantly, but not exclusively, e-mail and Coupon at Till). Working within a fast paced environment you will help manage and deliver effective campaigns in support of the Bank's acquisition, growth and loyalty objectives. Main Accountabilities Acting as internal consultant to help Marketing Colleagues make best use of targeted 121 channels. In particular you will focus on E-mail and Coupon at till Working with the ECRM Manager to consider how best to develop the methodology and expand processes to encompass the 121 channels Monitoring performance of channel, identifying improvements and feeding recommendations back to Marketing Delivery Managers/Marketing Consultants Developing channel technical expertise to support ECRM Manager Responsible for ensuring effective delivery of BAU email campaigns on behalf of Marketing Executives Responsibility for the development of the suite of behavioural emails/Coupon at Till selections, ensuring campaigns are compliant and creative is up to date. Provide back-up support to other ECRM Consultant. Who we're looking for? Significant experience in a marketing role preferably with working knowledge of Adobe campaign Marketing degree or appropriate professional qualification is desirable Proven expertise developing customer focused communications and propositions Strong influencing and networking skills Proven campaign management skills for tactical marketing activity Experience within an agency would be advantageous A positive can do attitude with a commercial focus Analytical ability to understand customer targets and channel choice, evaluating all options to pursue the most cost-effective and profitable return on investment, plus a thorough understanding of post-review learning. Why join us? At Sainsbury's Bank we believe that our colleagues are our most valuable asset. We are committed to attracting and retaining the very best, and utilising all the talent and experience available. We're proud to be different. We offer an award-winning product range that includes insurance, savings, loans, mortgages, credit cards and travel money. As well as being the first British supermarket to open a bank, our people, values and offices create a great working environment where we can focus on what our customers want.
Do you agree relationships are the key to great business? At Virgin Money we are on an amazing quest to build a different kind of bank. A bank which aims to make 'everyone better off' - our customers, colleagues, company shareholders, corporate partners and the communities we serve. Virgin is well known for doing things differently and our secret ingredient is the talented imaginative and smart people we employ to deliver success. An excellent opportunity has arisen for a Team Leader to come on board and manage a team of Telephone Business Development Managers. You will plan and deliver effective regional strategies and provide advice and guidance to your team, enabling them to build long lasting and effective relationships with our Intermediary Partners. You'll do this by analysing individual and regional sales performance and using this data to create coaching plans that will challenge and develop your team to constantly grow and develop their Intermediary panel. An expert in the market, and the regions within which your team operates, you will support them to tailor their strategy to meet the needs of the panel they manage. Through effective management of your team and a forward thinking attitude, you will ultimately capitalise on market potential and grow our Mortgage business, making Virgin Money our future customer's first choice lender. What you'll be doing: Drive a high performing & engaged team, ensuring the team workload is managed and in line with key deliverables. Develop the team capability to a high standard, ensuring colleague development requirements are identified and supported with clear action plans. Display ownership of any escalated calls and complaint resolution. To ensure colleagues escalate and report any risk, AML or fraud issues identified in the appropriate manner. Ensure that effective risk management processes are established within the team in accordance with the company's risk appetite and risk and control frameworks. What we need from you: With your fantastic team management and leadership capabilities, it will be your responsibility to ensure you can motivate your team of BDMs, to surpass all targets and SLAs. Your interpersonal skills will be second to none, so you can maximise your team and help them develop to the best of their ability. We need someone with a clear and methodical approach, who deals well with complex issues, as you will act as the escalation point for all issues requiring immediate attention. It would be great if you have a flair for MI, as you'll need to record and report performance statistics, highlighting any potential risks. You will present the results of these analyses to senior stakeholders, so you must have excellent communication skills. Stakeholder management is also essential for this role, as you will build intra and inter-departmental relationships to form a consolidated view of regional insight, firm and market knowledge. This will be utilised to create bespoke campaigns and activity. Sound interesting? Apply now! Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We're also happy to talk flexible working with you. Salary - £27,000 - £41,000 plus an excellent range of benefits. Location - Gosforth Please note, if successful you will be subject to a satisfactory credit and criminal records check as part of our recruitment process.
22 Jan, 2019
Full Time
Do you agree relationships are the key to great business? At Virgin Money we are on an amazing quest to build a different kind of bank. A bank which aims to make 'everyone better off' - our customers, colleagues, company shareholders, corporate partners and the communities we serve. Virgin is well known for doing things differently and our secret ingredient is the talented imaginative and smart people we employ to deliver success. An excellent opportunity has arisen for a Team Leader to come on board and manage a team of Telephone Business Development Managers. You will plan and deliver effective regional strategies and provide advice and guidance to your team, enabling them to build long lasting and effective relationships with our Intermediary Partners. You'll do this by analysing individual and regional sales performance and using this data to create coaching plans that will challenge and develop your team to constantly grow and develop their Intermediary panel. An expert in the market, and the regions within which your team operates, you will support them to tailor their strategy to meet the needs of the panel they manage. Through effective management of your team and a forward thinking attitude, you will ultimately capitalise on market potential and grow our Mortgage business, making Virgin Money our future customer's first choice lender. What you'll be doing: Drive a high performing & engaged team, ensuring the team workload is managed and in line with key deliverables. Develop the team capability to a high standard, ensuring colleague development requirements are identified and supported with clear action plans. Display ownership of any escalated calls and complaint resolution. To ensure colleagues escalate and report any risk, AML or fraud issues identified in the appropriate manner. Ensure that effective risk management processes are established within the team in accordance with the company's risk appetite and risk and control frameworks. What we need from you: With your fantastic team management and leadership capabilities, it will be your responsibility to ensure you can motivate your team of BDMs, to surpass all targets and SLAs. Your interpersonal skills will be second to none, so you can maximise your team and help them develop to the best of their ability. We need someone with a clear and methodical approach, who deals well with complex issues, as you will act as the escalation point for all issues requiring immediate attention. It would be great if you have a flair for MI, as you'll need to record and report performance statistics, highlighting any potential risks. You will present the results of these analyses to senior stakeholders, so you must have excellent communication skills. Stakeholder management is also essential for this role, as you will build intra and inter-departmental relationships to form a consolidated view of regional insight, firm and market knowledge. This will be utilised to create bespoke campaigns and activity. Sound interesting? Apply now! Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We're also happy to talk flexible working with you. Salary - £27,000 - £41,000 plus an excellent range of benefits. Location - Gosforth Please note, if successful you will be subject to a satisfactory credit and criminal records check as part of our recruitment process.
At Nectar, we're busy building the best loyalty programme we can and getting to know our customers better than anyone else. With over 20 million Nectar users and over 5 billion Nectar points shared, we're the market leader in delivering superior data analytics. Although we're a front runner, you won't find the typical stuffy corporate culture here. We pride ourselves on encouraging innovation, autonomy and future thinking. All the things that ensure we continue to be ahead of the curve in a competitive environment. Based on The Strand, we've ensured that our team are in the thick of it. In our hub you'll find a fast paced, exciting, game-changing environment, basically all the great things you would expect to find in a start-up agency, but with the richest commercial data on the market at your fingertips. If you're looking for an energetic environment where your talent can grow, we are actively recruiting for an Email Communications Executive to join our Nectar family. You will: Build, test and deploy email campaigns, ensuring adherence to brand and creative standards Ensure quality assurance processes are followed, be prepared to act swiftly and escalate when errors are identified Author or adapt content for emails, landing pages, app messaging, SMS and other channels as required Design marketing emails and create assets to be used across channels, adhering to brand guidelines Provide top-level campaign reports to stakeholders in a timely manner and make recommendations Identify opportunities to enhance the effectiveness of our marketing communications Assist in the implementation of email testing plans and identify opportunities to leverage the results Review and approve campaign briefs, assist in the planning of work required to deliver campaigns and escalate issues as appropriate Following the latest industry trends and techniques, feedback ideas to the team to deliver opportunities for improvement Demonstrate pro-activity in projects and tasks delegated to you, providing regular updates to the wider team Assist in the continued documentation of solutions, processes and procedures You'll have: A keen interest in digital marketing and relevant experience creating marketing messages in the online/digital marketing space Developed HTML skills Some design capabilities; experience using Photoshop Experience deploying email campaigns or using content management systems Understanding of email marketing best practice principles and campaign optimisation initiatives A willingness to learn; work well under pressure, with the ability to manage multiple projects simultaneously Strong written and verbal communication skills, excellent interpersonal & team working skills A strong work ethic, detail oriented and process driven, with superior attention to detail is absolutely essential #LI-NH1
22 Jan, 2019
Full Time
At Nectar, we're busy building the best loyalty programme we can and getting to know our customers better than anyone else. With over 20 million Nectar users and over 5 billion Nectar points shared, we're the market leader in delivering superior data analytics. Although we're a front runner, you won't find the typical stuffy corporate culture here. We pride ourselves on encouraging innovation, autonomy and future thinking. All the things that ensure we continue to be ahead of the curve in a competitive environment. Based on The Strand, we've ensured that our team are in the thick of it. In our hub you'll find a fast paced, exciting, game-changing environment, basically all the great things you would expect to find in a start-up agency, but with the richest commercial data on the market at your fingertips. If you're looking for an energetic environment where your talent can grow, we are actively recruiting for an Email Communications Executive to join our Nectar family. You will: Build, test and deploy email campaigns, ensuring adherence to brand and creative standards Ensure quality assurance processes are followed, be prepared to act swiftly and escalate when errors are identified Author or adapt content for emails, landing pages, app messaging, SMS and other channels as required Design marketing emails and create assets to be used across channels, adhering to brand guidelines Provide top-level campaign reports to stakeholders in a timely manner and make recommendations Identify opportunities to enhance the effectiveness of our marketing communications Assist in the implementation of email testing plans and identify opportunities to leverage the results Review and approve campaign briefs, assist in the planning of work required to deliver campaigns and escalate issues as appropriate Following the latest industry trends and techniques, feedback ideas to the team to deliver opportunities for improvement Demonstrate pro-activity in projects and tasks delegated to you, providing regular updates to the wider team Assist in the continued documentation of solutions, processes and procedures You'll have: A keen interest in digital marketing and relevant experience creating marketing messages in the online/digital marketing space Developed HTML skills Some design capabilities; experience using Photoshop Experience deploying email campaigns or using content management systems Understanding of email marketing best practice principles and campaign optimisation initiatives A willingness to learn; work well under pressure, with the ability to manage multiple projects simultaneously Strong written and verbal communication skills, excellent interpersonal & team working skills A strong work ethic, detail oriented and process driven, with superior attention to detail is absolutely essential #LI-NH1
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out how we lead the way in making our business more efficient and productive. You'll discover how we do the right thing for customers by delivering the quality they deserve. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. You'll help deliver stories and events that bring our corporate and brand strategies to life. As well as responding to incoming queries from journalists, you'll share your own ideas for stories that could catch the media's attention, with the opportunity to see these through to press coverage. You'll be involved in sharing content on our social media channels and website too. What's more, you'll play a key role in organising high profile media events, from creating a theme to planning the goodie-bags. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English, or you may simply love all kinds of media and the written word. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
22 Jan, 2019
Full Time
A year-long paid internship in our team will place you on the front line of our media activity, giving you all kinds of commercial experience and insight. At Sainsbury's you'll learn from talented and experienced people every day. Working in a fast-paced, ever-changing environment, you'll find out how we lead the way in making our business more efficient and productive. You'll discover how we do the right thing for customers by delivering the quality they deserve. As you get stuck into all kinds of projects and serious responsibilities, you'll see the difference you make every day. And every day will be unlike the one before. Sainsbury's has all kinds of exciting stories to tell. Joining our External Communications team, you'll help to make sure they are heard. You'll help deliver stories and events that bring our corporate and brand strategies to life. As well as responding to incoming queries from journalists, you'll share your own ideas for stories that could catch the media's attention, with the opportunity to see these through to press coverage. You'll be involved in sharing content on our social media channels and website too. What's more, you'll play a key role in organising high profile media events, from creating a theme to planning the goodie-bags. You will enjoy real responsibilities, as well as opportunities to shadow highly experienced professionals. Every day will be different. And by working on such a rich variety of stories, you'll gain incredible insights into how the business works, and how we do the right thing for our suppliers, colleagues and customers. You might be studying for a degree related to Communications, Media or English, or you may simply love all kinds of media and the written word. We'll certainly expect you to demonstrate great communication skills, both in person and in writing. You're highly organised, a real team player, and confident using Microsoft Word, PowerPoint and Excel. In return, we'll give you all the experience you need to set yourself up for a rewarding future career. If you can bring a can-do attitude and the ability to think strategically and creatively, we'll give you the training and opportunities you need to thrive. A great communicator with a passion for what we do, you deserve to have a voice. At Sainsbury's, we want to hear what you've got to say.
We are looking for an experienced Lead Agile Coach to help coach, mentor, teach and inspire product teams across the Sainsbury's Food Commercial product family. In Food Commercial we deliver great technology products for our buying and supply chain colleagues and our Agile Coaches shape the way we think about, shape and deliver value to our users and customers. We are on a journey towards deeper understanding and better use of lean and agile practices. We want you to help our product teams develop a lean and agile mind set, harnessing practices and tools that will deliver amazing products and services to our many users and customers. You will work with Development teams, Product Owners and Business Leaders to create a culture that delivers a beautiful product ecosystem which is consistent, reliable and usable, delivering the performance needed by the business. What I need to do Be a true servant leader Create and own the coaching strategy for Sainsbury's Food Commercial product family Coach the Development Teams in self-organisation and cross-functionality Help the Development Teams to create high-value products Coach the Development Teams in organisational environments in which Scrum is not yet fully adopted and understood Keep the product teams and Product Owners honest with respect to Scrum Work with Scrum Masters to increase the effectiveness of the application of Scrum as the framework for organisational change. Support the efficient flow of work through Agile teams by helping the teams remove obstacles and making improvements Support Lean and Agile thinking as the norm and help foster a culture of continuous improvement Facilitate Scrum events as requested or needed Teach teams to monitor progress within and across sprints using effective metrics Understand and teach teams the value of visual management and big visual boards Participate in the recruitment and retention of Agile Coaches and Scrum Masters Encourage a culture of openness and transparency and one of "Go See" to really understand what is going on. Develop the skills of and mentor Scrum Masters Be proactive in identifying opportunities for engagement with groups across the D&T organisation Teach and coach Agile practices (Scrum, XP, Lean... ) and values within the Development Teams Build training materials to support a blended learning strategy Deliver training to groups across D&T organisation and facilitate events such as Impact mapping, Story Wall Mapping etc. How I will succeed I am passionately committed to delivering value to customers and use agile practices and tools to help teams deliver iteratively and incrementally I create learning and development opportunities for teams to embrace change and agility I am an ambassador for an agile mind set and champion the ways of working for teams within Food Commercial I am a passionate agile practitioner and people across Food Commercial recognise me as an expert in my field What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too. Do you have a track record in delivering change and value across multiple delivery teams? Do you have deep knowledge of agile methodologies including Scrum, Kanban, XP as well as scaling frameworks like Scrum of Scrums and LeSS?trac? We love receiving applications from candidates who have retail, supply chain and/or supplier management technology experience, but if you think you have some awesome transferable skills from different industries, we like to 'embrace the difference'! What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience. We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important. Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving. We love our customers and we are committed to provide digital products & technology. Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to deliver your product. Your colleagues will include engineers, architects, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (design, service, information security, subject matter experts to name a few). We also have third party technology partners who can complement teams when required. Ultimately, we are adaptive to your needs, if you want support in one area more than others, we like to tailor your coaching, mentoring and/or leadership to help you succeed and be happy and productive at work. We believe in teams working closely together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your product vision and roadmap. At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to make the decisions that will delight your customers. Every day you will be making and shaping decisions to unlock value for our customers. You will decide and influence across a variety of areas - including prioritising features for your product and helping shape the team to deliver your product priorities. You will also be uniquely placed to help make the business case and seek funding for your ideas. We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! #LI-JV1
22 Jan, 2019
Full Time
We are looking for an experienced Lead Agile Coach to help coach, mentor, teach and inspire product teams across the Sainsbury's Food Commercial product family. In Food Commercial we deliver great technology products for our buying and supply chain colleagues and our Agile Coaches shape the way we think about, shape and deliver value to our users and customers. We are on a journey towards deeper understanding and better use of lean and agile practices. We want you to help our product teams develop a lean and agile mind set, harnessing practices and tools that will deliver amazing products and services to our many users and customers. You will work with Development teams, Product Owners and Business Leaders to create a culture that delivers a beautiful product ecosystem which is consistent, reliable and usable, delivering the performance needed by the business. What I need to do Be a true servant leader Create and own the coaching strategy for Sainsbury's Food Commercial product family Coach the Development Teams in self-organisation and cross-functionality Help the Development Teams to create high-value products Coach the Development Teams in organisational environments in which Scrum is not yet fully adopted and understood Keep the product teams and Product Owners honest with respect to Scrum Work with Scrum Masters to increase the effectiveness of the application of Scrum as the framework for organisational change. Support the efficient flow of work through Agile teams by helping the teams remove obstacles and making improvements Support Lean and Agile thinking as the norm and help foster a culture of continuous improvement Facilitate Scrum events as requested or needed Teach teams to monitor progress within and across sprints using effective metrics Understand and teach teams the value of visual management and big visual boards Participate in the recruitment and retention of Agile Coaches and Scrum Masters Encourage a culture of openness and transparency and one of "Go See" to really understand what is going on. Develop the skills of and mentor Scrum Masters Be proactive in identifying opportunities for engagement with groups across the D&T organisation Teach and coach Agile practices (Scrum, XP, Lean... ) and values within the Development Teams Build training materials to support a blended learning strategy Deliver training to groups across D&T organisation and facilitate events such as Impact mapping, Story Wall Mapping etc. How I will succeed I am passionately committed to delivering value to customers and use agile practices and tools to help teams deliver iteratively and incrementally I create learning and development opportunities for teams to embrace change and agility I am an ambassador for an agile mind set and champion the ways of working for teams within Food Commercial I am a passionate agile practitioner and people across Food Commercial recognise me as an expert in my field What I need to know Relevant experience matters most! A BA/BSc degree is always respected, but in today's world we also recognise skills and experiences can be formed in other ways too. Do you have a track record in delivering change and value across multiple delivery teams? Do you have deep knowledge of agile methodologies including Scrum, Kanban, XP as well as scaling frameworks like Scrum of Scrums and LeSS?trac? We love receiving applications from candidates who have retail, supply chain and/or supplier management technology experience, but if you think you have some awesome transferable skills from different industries, we like to 'embrace the difference'! What I need to show We are Sainsbury's... and we'd love you to show the same passion we exhibit every day for the role of technology in delivering an extraordinary user experience. We are looking for motivated individuals who influence because of their experience and credibility, not by 'turning the volume up'! Good communication skills with people at all levels is important. Our colleagues are committed to delivering change and solving complex challenges quickly, with support of course! We value an eye for business, great organisation and prioritisation skills and we favour an analytical and logical approach to problem solving. We love our customers and we are committed to provide digital products & technology. Resources available to me We want you to succeed! So, we will work with you to provide access to all the skills required to deliver your product. Your colleagues will include engineers, architects, delivery managers and more. Teams will be set up to deliver awesome technology in agile ways. You will also have access to other key skills (design, service, information security, subject matter experts to name a few). We also have third party technology partners who can complement teams when required. Ultimately, we are adaptive to your needs, if you want support in one area more than others, we like to tailor your coaching, mentoring and/or leadership to help you succeed and be happy and productive at work. We believe in teams working closely together to deliver at pace, but in today's world we all have flexible needs. If you have any adjustments required to help you work well and deliver awesome results, just let us know - we'd be happy to discuss! What decisions I can make We love you to make decisions, especially about your product vision and roadmap. At Sainsbury's we believe that empowered colleagues and teams are much better than command and control. That doesn't mean we don't provide support either and we will do our very best to support you, to make the decisions that will delight your customers. Every day you will be making and shaping decisions to unlock value for our customers. You will decide and influence across a variety of areas - including prioritising features for your product and helping shape the team to deliver your product priorities. You will also be uniquely placed to help make the business case and seek funding for your ideas. We believe this is a unique, exciting and career defining opportunity. If you're excited too, we look forward to hearing from you! #LI-JV1
Department Counter Terrorism Policing South East (CTPSE) and South East Regional Organised Crime Unit (SEROCU) Location Kidlington, Near Oxford or near Junction 12 of M4 Salary Band 3H, circa £31,272 per annum plus 5% On Call Allowance. Progression based on performance, plus benefits Part/Full Time Full Time Type of Contract Secondment/Fixed Term Contract Document Attachment C159 - CTPSE SEROCU Communications Officer - Job Description- .pdf Document Attachment Police Staff or Volunteer Recruitment Advice.docx Converted file Document Attachment Temp Staff and Volunteer Self Assessment.docx Converted file Job Advert Fixed Term Contract/Secondment: 18 Months (a shorter period of 9 or 12 months might be considered) We are looking for a confident Communications Officer to join our growing regional communications team. As part of the team you will create, implement and deliver internal and external communications for both Counter Terrorism Policing South East and the South East Regional and Organised Crime Unit, providing specialist advice to officers and staff, whilst working with other police forces across the South East to coordinate communications across the region. The UK is facing an unprecedented threat from terrorism and organised criminals can cause significant harm to our communities, which means you will face complex communication challenges every day. To join our team, you will have either a nationally recognised qualification in communications, public relations, business or journalism or relevant equivalent experience. You will need to demonstrate good interpersonal skills, proven ability to work with people at all levels and good awareness of diversity issues and will have experience of working in a large public, private sector or high profile organisation. Previous experience in policing or government would be an advantage. This role is part of a national, regional and local network so the role holder must have the capability to travel to different locations primarily across the South East region, whilst being able to work flexibly, unsociable hours and participate in an out of hours on call rota. You must be prepared to be security cleared to an enhanced level. For the purposes of safeguarding national security, applicants who do not hold or do not acquire the appropriate security clearances and meet the nationality requirements cannot be offered the post. This post is therefore restricted to UK nationals . As such, in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (SC) and meet the nationality requirements cannot be offered the post. If you are a permanent TVP member of staff applying for this role, please note it will be offered on a secondment basis. All secondments are assumed supported and that your line manager and Head of Department/Commander or Deputy are aware of your intention to apply. If the secondment is not supported then a strong business rationale must be sent to quoting the reference number for the role. Please note: Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment. This is your opportunity to use your communications skills to make a real contribution to keeping communities across the South East safe from terrorism and organised crime. If you have any queries please contact People Services Recruitment Department on 0845 2 - Option 1 (internal ) quoting reference 15402. The closing date for enquiries and receipt of completed applications is Sunday 3rd February 2019 . Benefits Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here Important All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis. Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public. We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers. We will consider applications from flexible workers and look for job share opportunities where possible.
22 Jan, 2019
Full Time
Department Counter Terrorism Policing South East (CTPSE) and South East Regional Organised Crime Unit (SEROCU) Location Kidlington, Near Oxford or near Junction 12 of M4 Salary Band 3H, circa £31,272 per annum plus 5% On Call Allowance. Progression based on performance, plus benefits Part/Full Time Full Time Type of Contract Secondment/Fixed Term Contract Document Attachment C159 - CTPSE SEROCU Communications Officer - Job Description- .pdf Document Attachment Police Staff or Volunteer Recruitment Advice.docx Converted file Document Attachment Temp Staff and Volunteer Self Assessment.docx Converted file Job Advert Fixed Term Contract/Secondment: 18 Months (a shorter period of 9 or 12 months might be considered) We are looking for a confident Communications Officer to join our growing regional communications team. As part of the team you will create, implement and deliver internal and external communications for both Counter Terrorism Policing South East and the South East Regional and Organised Crime Unit, providing specialist advice to officers and staff, whilst working with other police forces across the South East to coordinate communications across the region. The UK is facing an unprecedented threat from terrorism and organised criminals can cause significant harm to our communities, which means you will face complex communication challenges every day. To join our team, you will have either a nationally recognised qualification in communications, public relations, business or journalism or relevant equivalent experience. You will need to demonstrate good interpersonal skills, proven ability to work with people at all levels and good awareness of diversity issues and will have experience of working in a large public, private sector or high profile organisation. Previous experience in policing or government would be an advantage. This role is part of a national, regional and local network so the role holder must have the capability to travel to different locations primarily across the South East region, whilst being able to work flexibly, unsociable hours and participate in an out of hours on call rota. You must be prepared to be security cleared to an enhanced level. For the purposes of safeguarding national security, applicants who do not hold or do not acquire the appropriate security clearances and meet the nationality requirements cannot be offered the post. This post is therefore restricted to UK nationals . As such, in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (SC) and meet the nationality requirements cannot be offered the post. If you are a permanent TVP member of staff applying for this role, please note it will be offered on a secondment basis. All secondments are assumed supported and that your line manager and Head of Department/Commander or Deputy are aware of your intention to apply. If the secondment is not supported then a strong business rationale must be sent to quoting the reference number for the role. Please note: Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment. This is your opportunity to use your communications skills to make a real contribution to keeping communities across the South East safe from terrorism and organised crime. If you have any queries please contact People Services Recruitment Department on 0845 2 - Option 1 (internal ) quoting reference 15402. The closing date for enquiries and receipt of completed applications is Sunday 3rd February 2019 . Benefits Police Officers and Police Staff have access to a fantastic range of benefits, dependant on role, location and length of service. To view a full list of our benefits please click here Important All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis. Thames Valley Police serves diverse communities; to truly reflect this, we are keen to recruit people from Black, Asian and other minority backgrounds. We value the knowledge and experiences that individuals bring from different cultures and welcome any contributions that can enhance the services we deliver to the public. We believe in investing in all of our people, and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers. We will consider applications from flexible workers and look for job share opportunities where possible.
Functional Area: UW - Underwriting Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AESA (UK Branch) & AIG UK Ltd AIGs underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIGs tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIGs underwriters help to find insurance solutions for risks from a range of areas including life insurance, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities. As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes. Specific Duties: Direct management of the office based Business Development Underwriting Team. Control of new business underwriting function. Underwriting and structuring of large/complex new business submissions. Analysing domestic and international corporate credits, evaluating financial information, and recommending or approving appropriate credit limits and terms. Ongoing pro-active interaction with brokers and prospects to discuss attractive new business submissions, thereby demonstrating a co-operative approach to winning business. Management of the new business underwriting processes and procedures. Allocation of individual roles within the office based Business Development Underwriting Team. Ongoing daily workflow management of the office based Business Development Underwriting Team. Training, mentoring, providing technical direction to underwriters to contribute to group revenue targets. Lead by example in adopting an Entrepreneurial culture and a Can Do attitude within the team. Meeting internal operational and audit directives for the division. Responsibility for management reporting with regards to new business data and statistics. Responsibility for optimal usage of the new CRM system and appointment of a CRM Super User within the team. Management of the policy issuance and invoicing process. Handover of successful new business cases to the Account Management Team. Required Skills & Experience: Proven track record of successful management experience preferred. Minimum of 5 years Trade Credit underwriting experience. Qualified candidates should have a background in credit or financial analysis. Results orientated with an entrepreneurial mind-set. Organised and energetic. Able to work and excel in high pressure situations. Able to prioritize, manage and delegate high workload. Experience in conflict resolution. Solid organizational and communication skills are essential. Proficiency in Microsoft packages and Salesforce. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission " creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
22 Jan, 2019
Full Time
Functional Area: UW - Underwriting Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AESA (UK Branch) & AIG UK Ltd AIGs underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIGs tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIGs underwriters help to find insurance solutions for risks from a range of areas including life insurance, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities. As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes. Specific Duties: Direct management of the office based Business Development Underwriting Team. Control of new business underwriting function. Underwriting and structuring of large/complex new business submissions. Analysing domestic and international corporate credits, evaluating financial information, and recommending or approving appropriate credit limits and terms. Ongoing pro-active interaction with brokers and prospects to discuss attractive new business submissions, thereby demonstrating a co-operative approach to winning business. Management of the new business underwriting processes and procedures. Allocation of individual roles within the office based Business Development Underwriting Team. Ongoing daily workflow management of the office based Business Development Underwriting Team. Training, mentoring, providing technical direction to underwriters to contribute to group revenue targets. Lead by example in adopting an Entrepreneurial culture and a Can Do attitude within the team. Meeting internal operational and audit directives for the division. Responsibility for management reporting with regards to new business data and statistics. Responsibility for optimal usage of the new CRM system and appointment of a CRM Super User within the team. Management of the policy issuance and invoicing process. Handover of successful new business cases to the Account Management Team. Required Skills & Experience: Proven track record of successful management experience preferred. Minimum of 5 years Trade Credit underwriting experience. Qualified candidates should have a background in credit or financial analysis. Results orientated with an entrepreneurial mind-set. Organised and energetic. Able to work and excel in high pressure situations. Able to prioritize, manage and delegate high workload. Experience in conflict resolution. Solid organizational and communication skills are essential. Proficiency in Microsoft packages and Salesforce. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission " creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Functional Area: SM - Sales & Marketing Estimated Travel Percentage (%): No Travel Relocation Provided: No AIG Life Limited Reporting to: Digital Marketing Manager This role will support our Marketing team in the planning and delivery of engaging, digital and face-to-face communications to employees, customers and businesses working in the UK life insurance industry. Candidates should have an eye for design, an ability to share stories whether internal or external customers and a desire to develop internal communications channels. Attributes A passion for connecting with people through stories and developments Inquisitive and action orientated, enjoys implementing change, and identifying leading and innovative marketing solutions Performance focused Builds strong relationships Challenges respectfully and comfortably Collaborative " ensures a coherent overall marketing outcome is always achieved and opportunities are maximised A well-organised planner who will follow procedures when appropriate Display creative thinking and ideas generation To be a team player, sharing best practices among the marketing team To keep focused on objectives and ensure that you are self-motivated, organised and accommodating to other members of the team Key Responsibilities Produce engaging communications targeted at AIG Lifes employees and the external market, to assist with the growth of AIG Lifes business and reputation as an insurer of choice Help the Marketing Manager create an always on internal newsroom to build and share knowledge of developments across multiple business departments Build on our internal communications strategy by designing multi-channel campaigns that improve engagement and knowledge across offices and remote workers Ensure all communications meet corporate, brand, compliance and legal standards as well as financial promotion rules and requirements Assist the Marketing Manager in the delivery and measurement of the business communications strategy and activity Maintain, develop and proactively manage the intranet site Build and maintain efficient and effective relationships with internal stakeholders Support the team with development and proofreading of marketing materials Assist in the development of presentations to support the business (e.g. product reviews, pitch decks) Provide general assistance to the Marketing team Principal Skills Experience of Word, Excel, PowerPoint and Outlook essential Experience of e-mail marketing tools, such as Eloqua and Dotmailer Excellent written and verbal communication skills " able to interpret and produce written communications for all levels A good team-player who encourages feedback, and is able to delegate and seek help when appropriate An effective and well-presented communicator both verbally and in writing An analytical, problem-solver who is able to quickly and accurately identify key issues A proactive individual who shows initiative and embraces change Experience of website content management system tools preferable Experience of InDesign preferable Technical Skills and Expertise Relevant degree qualification or experience in Communications It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission " creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
22 Jan, 2019
Full Time
Functional Area: SM - Sales & Marketing Estimated Travel Percentage (%): No Travel Relocation Provided: No AIG Life Limited Reporting to: Digital Marketing Manager This role will support our Marketing team in the planning and delivery of engaging, digital and face-to-face communications to employees, customers and businesses working in the UK life insurance industry. Candidates should have an eye for design, an ability to share stories whether internal or external customers and a desire to develop internal communications channels. Attributes A passion for connecting with people through stories and developments Inquisitive and action orientated, enjoys implementing change, and identifying leading and innovative marketing solutions Performance focused Builds strong relationships Challenges respectfully and comfortably Collaborative " ensures a coherent overall marketing outcome is always achieved and opportunities are maximised A well-organised planner who will follow procedures when appropriate Display creative thinking and ideas generation To be a team player, sharing best practices among the marketing team To keep focused on objectives and ensure that you are self-motivated, organised and accommodating to other members of the team Key Responsibilities Produce engaging communications targeted at AIG Lifes employees and the external market, to assist with the growth of AIG Lifes business and reputation as an insurer of choice Help the Marketing Manager create an always on internal newsroom to build and share knowledge of developments across multiple business departments Build on our internal communications strategy by designing multi-channel campaigns that improve engagement and knowledge across offices and remote workers Ensure all communications meet corporate, brand, compliance and legal standards as well as financial promotion rules and requirements Assist the Marketing Manager in the delivery and measurement of the business communications strategy and activity Maintain, develop and proactively manage the intranet site Build and maintain efficient and effective relationships with internal stakeholders Support the team with development and proofreading of marketing materials Assist in the development of presentations to support the business (e.g. product reviews, pitch decks) Provide general assistance to the Marketing team Principal Skills Experience of Word, Excel, PowerPoint and Outlook essential Experience of e-mail marketing tools, such as Eloqua and Dotmailer Excellent written and verbal communication skills " able to interpret and produce written communications for all levels A good team-player who encourages feedback, and is able to delegate and seek help when appropriate An effective and well-presented communicator both verbally and in writing An analytical, problem-solver who is able to quickly and accurately identify key issues A proactive individual who shows initiative and embraces change Experience of website content management system tools preferable Experience of InDesign preferable Technical Skills and Expertise Relevant degree qualification or experience in Communications It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission " creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
