EUS Engineer Location- Birmingham Job Purpose The role of the EUS Engineer is to provide IT estate management for all end user devices, Mobile, Tablet, PC, etc. The Proactive EUS Engineer will contribute to the maintenance of and adherence to the operational processes, toolsets and procedures. Responsibilities Planning * Supports the Infrastructure Managers and the Principal Engineers in the development and implementation of team, departmental and business wide service improvement plans and technical refresh/remediation plans * Supports the planning and implementation of the EUS strategic plans. * Carry out Root Cause Analysis activities for the team with Problem Management and possibly other IT teams involvement to investigate Root Cause Analysis tasks. * Applies effective personal Time Management and Planning to ensure all duties and activities are completed in a timely manner, proactively notifying others of any changes to completion times/dates. * Forward-plans...
14 Sep, 2020
Full Time
EUS Engineer Location- Birmingham Job Purpose The role of the EUS Engineer is to provide IT estate management for all end user devices, Mobile, Tablet, PC, etc. The Proactive EUS Engineer will contribute to the maintenance of and adherence to the operational processes, toolsets and procedures. Responsibilities Planning * Supports the Infrastructure Managers and the Principal Engineers in the development and implementation of team, departmental and business wide service improvement plans and technical refresh/remediation plans * Supports the planning and implementation of the EUS strategic plans. * Carry out Root Cause Analysis activities for the team with Problem Management and possibly other IT teams involvement to investigate Root Cause Analysis tasks. * Applies effective personal Time Management and Planning to ensure all duties and activities are completed in a timely manner, proactively notifying others of any changes to completion times/dates. * Forward-plans...
You will be accountable for leading the architectural direction and services with clients across their complex multi-disciplinary projects. You will have the chance to work and build long term relationships with clients through full life-cycle project delivery as well as work within a truly multi-disciplined environment, interacting and collaborating with a diverse team of professionals. Responsibilities * Develop appropriate design solutions in close consultation with the Head of Architecture. * The preparation and co-ordination of project information and its timely issue to the Client, Contractor and/or the Project Team as required. * Job planning including fee against resources, maintaining fortnightly from worksheets, advising the Head of Department of changes in resource requirements. * Responsible for the co-ordination of concept and detail design information within the constraints quality, time and costs. * Ensuring that project files are set up and processes...
11 Sep, 2020
Full Time
You will be accountable for leading the architectural direction and services with clients across their complex multi-disciplinary projects. You will have the chance to work and build long term relationships with clients through full life-cycle project delivery as well as work within a truly multi-disciplined environment, interacting and collaborating with a diverse team of professionals. Responsibilities * Develop appropriate design solutions in close consultation with the Head of Architecture. * The preparation and co-ordination of project information and its timely issue to the Client, Contractor and/or the Project Team as required. * Job planning including fee against resources, maintaining fortnightly from worksheets, advising the Head of Department of changes in resource requirements. * Responsible for the co-ordination of concept and detail design information within the constraints quality, time and costs. * Ensuring that project files are set up and processes...
Job Purpose: The Hosting and Storage Engineer is responsible for the technical delivery and support of on-prem and hosted/cloud based systems including Microsoft server technologies, Active Directory, VMWare (V5.x+), Hyper V, Citrix, Azure, O365 along with hardware platforms (including HPe, NetApp, MS StorSimple & Cisco Hyperflex) ; offering technical support including on-call support (Rota) 24x7, meeting operational, project and initiative needs. The role requires an individual that can work competently across a range of technical areas within the team, ensuring that operational issues are dealt with within a timely and accurate fashion and any solutions comply with all relevant policies, architecture and standards. The successful candidate will contribute to the development, optimisation and adherence of operational processes, toolsets and procedures, and actively participate in BAU operations, Projects, & standard ITIL functions. The Engineer will have the skills to...
10 Sep, 2020
Full Time
Job Purpose: The Hosting and Storage Engineer is responsible for the technical delivery and support of on-prem and hosted/cloud based systems including Microsoft server technologies, Active Directory, VMWare (V5.x+), Hyper V, Citrix, Azure, O365 along with hardware platforms (including HPe, NetApp, MS StorSimple & Cisco Hyperflex) ; offering technical support including on-call support (Rota) 24x7, meeting operational, project and initiative needs. The role requires an individual that can work competently across a range of technical areas within the team, ensuring that operational issues are dealt with within a timely and accurate fashion and any solutions comply with all relevant policies, architecture and standards. The successful candidate will contribute to the development, optimisation and adherence of operational processes, toolsets and procedures, and actively participate in BAU operations, Projects, & standard ITIL functions. The Engineer will have the skills to...
Facilities Management Coordinator Position Overview Interserve Support services are currently recruiting a number of fantastic Customer Service opportunities based in our new offices near Birmingham International airport and a 5 minute walk from the train station. Working as part of a team on a Facilities Helpdesk, the team is the central point of contact for customers and operational colleagues in the raising, allocation and completion of jobs. You're role will be to take full ownership of each customer request and know how to come up with the best solution in double quick time. You must understand excellent service delivery and the importance of accuracy and customer focus. Hours of work will be 37.5 hours per week with a rolling rota between the hours of 7am - 7pm, Monday to Friday with flexibility to work weekends, when required. Responsibilities * Deliver excellent customer service and care to the client teams across the UK. * Maintain high level of customer service...
10 Sep, 2020
Full Time
Facilities Management Coordinator Position Overview Interserve Support services are currently recruiting a number of fantastic Customer Service opportunities based in our new offices near Birmingham International airport and a 5 minute walk from the train station. Working as part of a team on a Facilities Helpdesk, the team is the central point of contact for customers and operational colleagues in the raising, allocation and completion of jobs. You're role will be to take full ownership of each customer request and know how to come up with the best solution in double quick time. You must understand excellent service delivery and the importance of accuracy and customer focus. Hours of work will be 37.5 hours per week with a rolling rota between the hours of 7am - 7pm, Monday to Friday with flexibility to work weekends, when required. Responsibilities * Deliver excellent customer service and care to the client teams across the UK. * Maintain high level of customer service...
