2,256 jobs found in birmingham

A fantastic opportunity for an experienced internal Communications Manager has arisen in our WFS business unit for up to 12 months. In this role your focus will be to create and deliver effective and innovative two-way employee communications and engagement activities that improve the flow of information and drive employee engagement. You will use communication and engagement expertise to develop and deliver effective plans, programmes, and campaigns. To be successful in this role you will need a thorough understanding of employee communications, employee engagement and managing a change agenda, as well as experience of advising stakeholders at all levels across the organisation to gain buy in for effective communication solutions and a continuous improvement mindset. About the Role Deliver the WFS Communication strategy, including the creation and delivery of timely, engaging two-way communications through a multi-channel Communications Plan Translating large scale, complex business strategies and priorities into effective communication approaches Designing and implementing evaluation strategies, together with feedback and tracking mechanisms, to ensure effectiveness of communications Work collaboratively with the business unit Leadership Team to develop and communicate an engaging employee proposition Work collaboratively with the Group Strategic Communications team to provide engaging content to raise the profile of the business unit, share best practice and ensuring synergies are leveraged Stakeholder management, engagement and building strong relationships with colleagues Providing internal communications advice and guidance to stakeholders Lead on communication for WFS key projects Engagement and management of 3rd party suppliers including commercial negotiation and supplier relationship management Manage one direct report; Communications Apprentice About You Demonstrable experience in planning and executing effective internal communications and employee engagement strategies Experience leading communications on large-scale organisational change efforts Strong interpersonal skills with proven ability to identify and build strong relationships Able to work effectively at all levels in an organisation Understanding of how employee engagement and culture impact the business and how to influence them Ability to influence others and move toward a common vision or goal Excellent verbal and written communication skills, able to translate complex information into easy to understand communications Able to implement captivating creative ideas Previous experience in the financial services We are an equal opportunities employer. We are unable to employ anyone who does not have the legal right to live and work in the UK. If you are from outside the EEA and do not possess immigration status which allows you to live and work in the UK, we will be unable to progress your application as Wesleyan are unable to provide sponsorship. Therefore, in the recruitment process all candidates are required to provide the necessary right to work information and documentation. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date for CV submissions is Tuesday 24 April 2018. Feedback on your application will be provided in the week following this date.

We are looking for a Business Relationship Manager. Working within IT this role will build effective relationships between IT and selected areas of the Business in order to understand business strategic direction, and support the business in effectively identifying, scoping, prioritising, resourcing and achieving benefit from resulting IT enabled change. Key Deliverables Relationship Management Build and manage relationships with key stakeholders in the business, keeping them appropriately informed, managing expectations, and supporting interactions with IT. Build effective relationships with all areas of Internal IT, and with Strategic Third Party Suppliers documenting interactions and effectively communicate relevant information to colleagues in IT and the business. Support Demand for change Maintain an up to date; detailed understanding of Business and IT strategy and of processes and timelines for turning strategy into IT enabled change. Contribute to three year and one year planning by: Assisting the Enterprise Architect in developing the information technology architecture model, providing business perspective, requirements and process information Articulating to the business how information technology can improve business results Supporting the scoping of business and systems solutions that are appropriate and adequate to satisfy both tactical and strategic business needs Supporting business in creating an annual portfolio of prioritized work aligned to their needs using cost / benefit analysis to proactively manage business demand Support delivery of individual change programmes, through to business case, leading Internal IT and Third Party Supplier input. Be an escalation point for IT, Business or third party project related issues, and perform activities required to accept relevant third party suppliers into service level monitoring. IT Advocacy and service To assist the Head of IT in driving value & service improvements across all elements of the IT service. To maintain a detailed knowledge of the key business systems, associated costs and required quality Maintain an understanding of technology and business advances appropriate for the business Represent the voice of the business within IT and IT within the business Escalate and monitor resolution of issues with IT services Maintain a detailed understanding of both IT operational performance and the progress of relevant ongoing development, playing a leading role in problem resolution \to support the team leader and colleagues through demonstrating best practice and the establishing/standardizing of team standards IT Strategic Supplier Management Responsible for the service level relationship management of strategic third party suppliers Working with the business to set and manage ongoing service level performance expectations Forward plan supplier upgrades and contract renewals Act as escalation point for operational performance /project delivery/ relationship issues Ensure that the IT BAU and change related service received by the business from internal and external suppliers is value focussed, fit for purpose and appropriate to business needs Understand, anticipate and shape business perception of IT service provision, highlighting gaps to acceptable levels. Drive the maturity of the relationship between IT and the Business If you have excellent communication skills, the ability to influence and engender collaboration, experience of successfully leading large, complex projects and previous experience of managing external contracts we would love to hear from you.

An opportunity has arisen to work on behalf of Scotland’s largest and fastest growing independent licensed service provider of water and waste service alongside our bespoke energy and telecoms products. The Scottish water market was de regulated in 2008, this means that business users have a choice as to who provides their mains water and waste water services, until recently; many companies have been unaware that they have this choice so have chosen to stay with the incumbent. Since its emergence to the market kinex Water has over 1000 customers are changing water supplier on a monthly basis in order to benefit from better prices, service and our ability to offer added utility services. The Role: As Field Sales Team Leader you will responsible for: Recruitment, management and motivation for a headcount of 6. Daily and weekly reporting. Team and personal targets generating new business from cold calling off well organised "walk sheets". Meeting with potential customers to discuss the benefits of switching to kinex Water, Energy or Telecoms products, outlining the huge savings that can be made. Negotiate/close deals and handle objections. Requirements: We require an enthusiastic, hardworking individual who has had previous sales experience and people management. A confident, positive and empathetic personality would also be an advantage. The successful applicant must have a clean current driving licence. This is a hands-on role and you should have experience of leading from the front, you will definitely not be afraid to cold call in all weathers. A previous history of B2B and Door to Door sales is a distinct advantage. This a target driven role and you will be expected to hit daily, weekly and monthly targets. Benefits Income potential upwards of £47,000 pa. uncapped Excellent commission package Easy to sell essential service Excellent growth prospects exist for individuals who demonstrate a target driven attitude and strong leadership skills A company vehicle will be provided, all reasonable business expenses will be reimbursed by way of HMRC current legislation. Click ‘Apply’ today to take the next step in your sales career.

Are you looking for a job with a fun lively atmosphere? Does a job where you can earn £400+ OTE per week sound good? Do you want a job with excellent promotional prospects? Whether you are an experienced sales advisor, field sales agent or have no experience in sales at all kinex is the company for you. We are currently looking for energetic, target driven candidates to join our fast paced sales team working Monday to Friday so the weekends are free for you to do whatever you want! With an immediate start, excellent commission structures and full training provided, kinex is one of the leading providers to the UK’s small businesses’ for their telecom’s, broadband, energy and water at a price that’s right. You will be selling an excellent product that is one of the most competitive in the industry.

We’re looking for motivated and driven individuals with a successful background in a targeted or relationship management environment. About the role The successful candidate can expect to undertake outbound calls to book in appointments with Wesleyan’s Financial Consultants (FCs). This role requires regular evening work and flexibility, the shift patterns are: Monday – Wednesday 12-8pm, Thursday 11-7pm and Friday 9-5pm with no weekend shifts. This is a six month contract position. In this role you’ll also be responsible for: • Prospecting – Create a schedule of contacts for weekly working • Appointment Making – Plan and carry out an appropriate level of contact to book appointments • Diary Management – All appointments made will require diary updates to the relevant FC • Case Preparation – Conducting quality calls with customers to gain background information which you can provide to the Financial Consultant If successful, you can expect to achieve: • Basic salary £18,000 - £21,000, plus guaranteed annual increase • Up to £7,000 bonus per annum • Generous benefits package – discounts on high street shops / holidays – corporate gym membership / phone contracts • Generous pension scheme • Career Development – although this is a six month contract position this role touches many departments from the field, marketing, sales operations so there are many accessible paths to career progression About You • Delivering results and targets • Excellent accuracy and attention to detail • Relationship Management with Financial Consultants • Time Management • Organisation We are an equal opportunities employer. We are unable to employ anyone who does not have the legal right to live and work in the UK. If you are from outside the EEA and do not possess immigration status which allows you to live and work in the UK, we will be unable to progress your application as Wesleyan are unable to provide sponsorship. Therefore, in the recruitment process all candidates are required to provide the necessary right to work information and documentation. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date for CV submissions is Monday 07 May 2018. Feedback on your application will be provided in the week following this date.

Sales Assistant (Part-Time) Card Factory is the UK’s largest greetings card retailer, our continued growth and success is entirely dependent on the hard work and dedication of our colleagues. We are passionate about celebrating our customers’ life moments and we’re dedicated to providing our customers with quality products and excellent service. We are now looking for a Sales Assistant to join our very successful Card Factory family. Main responsibilities: Being dedicated to delivering excellent customer service so our customers can celebrate their life moments Price stock correctly and merchandise in line with Company procedure Make customers aware of product promotions and offers Assist with unloading of deliveries and storage of stock Operate till, accept payment by cash, credit and debit card Are we right for you? The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression. What’s in it for you? At Card Factory you will have the opportunity to develop your career through our on-going training and development program. It doesn’t stop there, you can save money at hundreds of high street retailers through our staff discount website and join our save as you earn scheme.

Job Purpose: The administrator will provide an efficient clerical support service based within the Birmingham office. Duties and Responsibilities: To assist clients by answering phone calls and general enquiries To register new claims onto our systems in accordance with specific client requirements. To deal with all incoming and outgoing mail. To review and index incoming correspondence to the document management system. To close cases in accordance with client requirements and fee structures. To process payments within service level agreements. To assist other support staff with overflow work. Other tasks to support the business plan as and when required to ensure company business objectives are met. Skills & Experience: Excellent computer literacy. Fast accurate keyboard skills. Good interpersonal skills. The ability to organise own workload. Good accuracy and attention to detail. Ability to work in a fast paced and changing environment. All candidates are required to have 4 GCSEs, grades C and above (inc. Maths and English) or an equivalent qualification. Are you a Davies Person? All Davies Group employees need to be able to demonstrate our Big IDEA, Inspire, Deliver, Empower and Aspire. It is essential all employees embed these behaviours in line with their job role.

As an Administration Assistant you will be working within a team responsible for handling all High Court correspondence, ensuring that it is dealt with quickly, efficiently and in line with HCEO rules and regulations. Your role will be to provide clients with updates, seek instruction and liaise with internal teams to identify solution/resolution to queries. You will understand the fee structure and settle cases with appropriate fees for the work that has been completed. Key elements of the role; Ensuring all correspondence received is prioritised Providing written responses to correspondence received within agreed timescales Responding to solicitors and defendants letters Responding to Insolvency Practitioners Calculating and agreeing fees for work completed Accurately inputting data of court documents Archiving and retrieving filing Printing out post emails maintaining the email files The ideal candidate; Excellent keyboard skills - Minimum 50wpm and excellent level of computer literacy in Microsoft Office, including, Word, Excel and Outlook Ability to communicate well both verbally and in writing Good level of general education including 5 GCSE’s A-C (including Maths and English) or GNVQ/NVQ qualification or equivalent Excellent time management, planning, organisational and numerical skills Good attention to detail Previous general administration and correspondence experience in an office environment In return for your hard work you will receive: 25 days annual leave plus bank holidays (pro rata) Simplyhealth cash plan Training and development Pension scheme Interested? Apply now!

Role Description: Our member Henry is an elderly local who has lived in Birmingham his entire life. He lives alone since the passing of his wife Lily and gets quite lonely. Henry enjoys watching sports on TV and reminiscing about his time in the army and his work at a car factory. He would love a visit from a Befriender on a weekly basis for a cup of tea and a chat about his life. Henry is at home most days so he is flexible with an afternoon/evening visit any day of the week. Our member communicates with clear speech. What will you get out of it? It's a direct way to make a difference to a deafblind person’s life You will be supporting a great cause, while giving something back to your community You will build a new friendship and have the opportunities to learn new skills We will offer you full training, support and guidance throughout your volunteering experience with Deafblind UK Reimbursement of out of pocket expenses such as mileage or public transport costs. Quality and Skills we are looking for: We are looking for enthusiastic and reliable Volunteers Good communication skills, particularly with regard to conversational skills To be reliable and have a genuine interest to make a difference in lives of deafblind people Patience and a warm and friendly attitude What will we ask for in return? A regular commitment of one weekly visit – usually 1-3 hours We will need to undertake two references and a DBS check before this role can start You will need to be over the age of 18 years to apply for this role Interested? Please click on the ‘Apply’ button and complete the short application form, alternatively to find out more you can contact our Volunteer Recruiter on 01733 358100. Funded by the National Lottery through the Big Lottery Fund

About the role: The successful candidate will work with people living in the service, supporting them by identifying their needs and helping them to achieve their personal goals of recovery by promoting personal responsibility and self confidence to access mainstream resources and a socially inclusive lifestyle. The successful candidate will be familiar with recovery plans, as you will be providing one-to-one key worker support to service users. You will be supporting them in activities of their choice and duties may also include cleaning, shopping, gardening, administration of medication and supporting them in their personal care. About You: To be successful in the role you will be a good communicator - both verbally and in writing. Sound organisation and IT skills are essential for the role with the ability to keep records both accurately and concisely. We're looking for a great relationship builder, working directly with the people who use the service. With a good understanding of mental illness - gained either through work or personal experience - you will also be qualified to NVQ level 3 (or equivalent). What we offer: · Competitive Salary · Contributory Pension Scheme · Life Assurance · 33 days Annual leave including statutory/bank holiday · Childcare Vouchers Scheme · Where appropriate paid eye test plus up to £55 towards the cost of new glasses or lenses · Excellent Career Development Opportunities · The opportunity to make a real difference We will also be recruiting for Bank Support Worker Vacancies. The post holder must be able to work flexibly as part of a 24/7 rota including nights, weekends and sleep ins. The closing date for this post is Sunday 06 May 2018 Don’t forget to check out our You Tube channel to find out more about our values, culture and what it’s like to work at Rethink Mental Illness or visit our website We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process. If you have a disability and can demonstrate that closing this post early would impact on your ability to submit an application in time, please contact our HR Shared Service team on 0121 522 7111 or email to request arrangements for an application to be submitted within the original timeframe.

As a Student Liaison Manager you’ll act as a brand ambassador within the medical and dental student population to achieve sales. This role is brilliant for someone looking for a job which isn’t the typical 9 to 5, as you’ll be working from home or out doing events and presentations. About the Role Proactively develop and maintain relationships with members of staff & students in Medical & Dental schools, student bodies, faculty staff & school administration. Organise, deliver and manage events end to end, (including Sales, Educational and PR) in order to create and maintain a receptive sales environment and positive brand awareness. Provide sales, educational and promotional talks to an exceptional standard, proactively seeking to promote income protection and the Wesleyan product range for both student years and beyond. Build awareness in the marketplace about what the brand can offer now and in the future. Gather client and prospect data, ensuring all relevant data is captured and maintained throughout the student years for use to promote services via other channels and through following field segments. Meeting Sales and activity targets for all product ranges. Maintain up to date and accurate reports client records on policy application and progression in accordance with Data Protection Policy and internal procedures. Investigate business development opportunities, looking outside current work practices to further develop market penetration and improve work practices both in the schools in the territory and the function as a whole. Spot opportunities that can be fulfilled both through the product range offered at student level and beyond with a focus on results. About You To be considered for this role you must be educated to degree level. You must also hold a full driving licence, be a confident driver and be prepared for long drives and very occasional flights to any UK location where manning for events is required. You’ll also need exceptional presentation skills, the drive to achieve targets and networking confidence. A big part of the job will be to present to large university student audiences to promote Wesleyan and our Income Protection to encourage students to sign up for their cover with us ready for starting work, and build a client bank for a life-long business relationship. You’ll receive a company car as part of the package, as well as the opportunity to earn a bonus. Interested? We’d love to hear from you! We are an equal opportunities employer. We are unable to employ anyone who does not have the legal right to live and work in the UK. If you are from outside the EEA and do not possess immigration status which allows you to live and work in the UK, we will be unable to progress your application as Wesleyan are unable to provide sponsorship. Therefore, in the recruitment process all candidates are required to provide the necessary right to work information and documentation. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date for CV submissions is Monday 23 April 2018. Feedback on your application will be provided in the week following this date.

ELECTRICALLY QUALIFIED MAINTENANCE ELECTRICIAN Perry Bar - Asda SALARY £32,800 rising to up to £35,000 after 6 months plus vehicle and other benefits ( see below) THE COMPANY We are looking to recruit an “In Store Technician” within Asda retail stores for a large and dynamic Facilities Management company who provide hard and soft services across the Asda business. Established in 1985 the company can provide excellent opportunities in development and career growth. THE FULL BENEFITS: Basic salary is £32,800 per annum rising to £35,000 on successful completion of 6 months service and training requirements Vehicle Contributory pension scheme Uniform Private medical cover 33 days holiday per year (including bank holidays), plus many more benefits THE JOB Normal working hours are Monday to Friday but applicants should be flexible as there is a requirement to carry out a rostered out of hours on call service which includes weekends. You will be provided with a fully expensed company vehicle. The role is to maintain and repair a range of electrical and mechanical plant and equipment which includes bakery, catering equipment, compactors, lighting and other static and portable electrical equipment, systems and circuitry. The role will suit people from a retail, manufacturing, catering or factory maintenance background. Other responsibilities will include: (not an exhaustive list) Complete Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure that all necessary paperwork is completed accurately and to the laid down procedures Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary Prioritise maintenance and repair work to achieve agreed timescales and response times Order spares to the laid down procedures Carry out minor alternations and installations within the individuals technical competence and in accordance with current specifications Liaise with project teams on store alterations, modernisations and other relevant works Advise the General Store Manager (GSM) of any repair and maintenance issues that are likely to affect the smooth running of the store THE PERSON: To be considered for this position, the following qualifications and papers are required and are essential requirements of the role: Full driving licence Electrical qualified to City & Guilds (Part 236 1,2) OR level 3 NVQ electrical qualifications or equivalent 17th Edition papers Mechanical knowledge Good interpersonal skills and desirable: Time served Electrical Apprenticeship

Benefits: Massive income potential up to £70,000 pa One of the best commission packages in the industry Easy to sell, well established product Excellent promotional prospects exist for people who demonstrate a target driven attitude and strong leadership skills Highly confirmed appointments provided The role: kinex is one of the UK's largest and fastest growing independent business-to-business telecommunications service providers. To continue the expansion of our successful sales operations in the UK, we’re keen to meet enthusiastic, ambitious and hardworking people to help us reach and exceed our high targets. As a kinex field sales representative, you’re a vital part of our business; the only face-to-face contact our customers have. The role involves visiting potential new customers at their premises. You’ll briefly explain the company services and benefits, highlight the huge savings available and answer any questions. You'll be supported by our regional telesales teams who will make up to six fully qualified appointments for you each day. Requirements: It’s simple. We need enthusiastic, hardworking individuals. Some previous sales experience is an advantage, but not essential, as full, ongoing training will be provided. Anyone with a confident, positive and empathetic personality would be well suited to this opportunity. You must also own your own car and mobile phone.

We have a fantastic opportunity for a Senior Design Manager to join our Construction team in London and be responsible for the functional leadership and management of design management resource on a major project or a smaller cluster of projects within the region or product stream, from pre-qualification to completion. We have a proven track record in all our core markets: commercial and mixed use developments, education and student accommodation, heritage, local authority frameworks, inner-city residential, senior living, industrial and research, we’re also experts in sustainability and ensuring we create a better tomorrow. Key Accountabilities will include: Produce agree and manage, with all relevant parties, a realistic design programme and information required schedule to satisfy design, procurement and construction requirements. Manage the design on site with where appropriate the assistance of other site based resource implementing the design management procedures to ensure the timely production of information. Where applicable manage/assist in the production of the Contractors proposals, ensuring they are complete, unambiguous, and have been reviewed by the bid team, and have been updated to include all post tender negotiations. Ensure that all design deliverables are reviewed to establish they are within budget, are fully coordinated and are buildable. Review the design with respect to mitigating Health and Safety issues prior to construction. Ensure the project team are working to the agreed Contractors Proposals. Where nominated control design change process management. Where nominated organise and chair regular design team meetings. Provide guidance to the project team on design related issues. Assist the Principal/Senior Design Manager in the implementation of Continuous Improvement programmes and innovation. To be successful in the role you will be an effective communicator with a positive, passionate and engaging approach when supporting and educating the business. You will have excellent Senior Design Management experience, gained from being involved in projects in excess of £20M. A bit about us: Wates is one of the largest and most successful family-owned private construction, development and property services companies in the UK. Our vision is to become the most trusted partner in the built environment with an ambition to become a £2bn turnover business. As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers. Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do. The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold). We value each employee as an individual and offer flexible and competitive packages to support that. .

Benefits: Massive income potential up to £70,000 pa One of the best commission packages in the industry Easy to sell, well established product Excellent promotional prospects exist for people who demonstrate a target driven attitude and strong leadership skills Highly confirmed appointments provided The role: kinex is one of the UK's largest and fastest growing independent business-to-business telecommunications service providers. To continue the expansion of our successful sales operations in the UK, we’re keen to meet enthusiastic, ambitious and hardworking people to help us reach and exceed our high targets. As a kinex field sales representative, you’re a vital part of our business; the only face-to-face contact our customers have. The role involves visiting potential new customers at their premises. You’ll briefly explain the company services and benefits, highlight the huge savings available and answer any questions. You'll be supported by our regional telesales teams who will make up to six fully qualified appointments for you each day. Requirements: It’s simple. We need enthusiastic, hardworking individuals. Some previous sales experience is an advantage, but not essential, as full, ongoing training will be provided. Anyone with a confident, positive and empathetic personality would be well suited to this opportunity. You must also own your own car and mobile phone.

Customer Service Advisor Salary: Circa £17,929 rising to £18,389 (Includes 3 Saturdays per month) Full Time: Monday – Friday (09:00 – 17:00) + Saturdays on a rota basis (09:30 – 12:30) Permanent Location: Great Barr Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge waiting at the West Brom. You will ensure our customers’ needs are at the forefront of your day every step of the way. From having conversations with our customers you will be able to identify their needs through the services we provide. You will be handling customers' transactions and requests by operating a cash float in an accurate and professional manner. You will need to comply with all the appropriate legislation, policies and procedures and ensure an up to date knowledge of all our products and services. At the West Brom you’ll have every opportunity to take the next step and keep moving: we’re well known for providing excellent development support and always promote from within wherever possible. Key Responsibilities Identifying and providing solutions to customers’ needs through conversations To deliver excellent customer service every time Admin duties such as; processing customer applications Cashiering duties and cash management Ensuring things are right first time through high levels of accuracy Skills & Attributes Previous customer service experience People skills are essential Genuine interest in customers An excellent eye for detail Flexibility to support the branch network when required Basic computer skills What’s in it for you? Performance related pay scheme Generous annual leave starting at 25 days (plus bank holidays) Pension scheme Life assurance Corporate discounts Inspired by the Society’s Vision and Values, it’s not just what we do but how we treat our colleagues and customers that make the people at the West Brom really stand out from our competitors. *Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible* Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

Customer Service Advisor Salary: Circa £17,929 rising to £18,389 (Includes 3 Saturdays per month) Full Time: Monday – Friday (09:00 – 17:00) + Saturdays on a rota basis (09:30 – 12:30) Permanent Location: Harborne Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge waiting at the West Brom. You will ensure our customers’ needs are at the forefront of your day every step of the way. From having conversations with our customers you will be able to identify their needs through the services we provide. You will be handling customers' transactions and requests by operating a cash float in an accurate and professional manner. You will need to comply with all the appropriate legislation, policies and procedures and ensure an up to date knowledge of all our products and services. At the West Brom you’ll have every opportunity to take the next step and keep moving: we’re well known for providing excellent development support and always promote from within wherever possible. Key Responsibilities Identifying and providing solutions to customers’ needs through conversations To deliver excellent customer service every time Admin duties such as; processing customer applications Cashiering duties and cash management Ensuring things are right first time through high levels of accuracy Skills & Attributes Previous customer service experience People skills are essential Genuine interest in customers An excellent eye for detail Flexibility to support the branch network when required Basic computer skills What’s in it for you? Performance related pay scheme Generous annual leave starting at 25 days (plus bank holidays) Pension scheme Life assurance Corporate discounts Inspired by the Society’s Vision and Values, it’s not just what we do but how we treat our colleagues and customers that make the people at the West Brom really stand out from our competitors. *Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible* Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

Hours of work 8:30am to 5:30pm Monday to Friday – No Evenings, Weekends or Bank Holidays OTE £23,000 to £25,000 uncapped commission and excellent benefits Are you looking for a job with a fun lively atmosphere? Do you want a job with excellent promotional prospects? If you’ve worked as a Sales Advisor, Sales Executive or Call Centre Advisor, or never worked in Sales before, we would love to hear from. If you are a confident communicator with a positive can-do attitude, then this is the role for you. Regardless of your background, all you need to succeed is a confident, motivated and hardworking approach and an outgoing personality. With an immediate start, excellent commission structures and full training provided, kinex is one of the leading providers to the UK’s small businesses for their telecom’s, broadband, energy and water at a price that’s right. You will be selling an excellent product that is one of the most competitive in the industry. Benefits 28 days holiday (including bank holidays) Uncapped commission - £23,000 to £25,000 OTE Monthly competitions and weekly on the spot cash bonuses Company pension scheme Excellent promotional opportunities Immediate start available Ready to become one of our rising stars? Click ‘Apply’ today!

Anglia Tool Centre is a division of the Ridgeon Group. We opened Anglia Tool Centre in November 2006 to supply Industrial Power Tools & Accessories to the Trade. We are now one of the largest Power Tool suppliers in the UK and pride ourselves on the service level we provide and the technical knowledge of our colleagues. This is a great opportunity to become part of the Anglia Tool Centre family as a Sales Advisor. You will be starting your career in a family run business dedicated towards helping our colleagues fulfil their potential. The role involves serving customers and ensuring extraordinary customer service levels are adhered to at all times. This is a 20 hour per week part time vacancy working 4 hours every Saturday morning (8am - 12pm) and then 16 flexible hours throughout the week to suit your requirements. The Role Sales Advisor are required to complete the following: Provide high levels of customer service Guide and advise customers on products Ensure that each customer gets the solution they need Drive sales to Anglia Tool Centre The Person To be successful in this role you will need to: Put yourself in the customers shoes Be willing to challenge yourself every day Show a ‘do it today’ attitude with an action orientated outlook Take ownership of problems to find solutions Be a great team player We are ideally looking for someone who has the right personality and drive as we feel this is more important than previous experience as full training will be provided. Benefits The Ridgeon Group offer a competitive package including the following and more: company bonus scheme with the potential to earn up to a month’s salary, incredible staff discount at all Ridgeon Group companies, contributory pension scheme and much more. If you are ready to Build a Better Career then please apply online today. We look forward to receiving your applications.

A new opportunity has arisen within our General Insurance (GI) Private Clients team for an administrator. In this role you’ll work within a team of GI consultants ensuring all administrative functions are handled for specified insurance products, service standards, Compliance and regulatory change. About the Role Inviting renewals in line with required standards and timescales To renew, administer or service policies as per customer requirements via inbound and outbound calls Liaising with insurers to obtain renewal terms and negotiating premiums where appropriate Maintains excellent business relationships with underwriters Applying relevant scheme discounts and re-broking as and when appropriate Be responsible for keeping knowledge up to date and be able to identify and refer cases at risk of lapsing for further consideration Takes personal ownership of any complaints or problems relating to area of product specialism, personally ensuring a satisfactory resolution is achieved or escalating where appropriate without delay Identify potential cross sales opportunities and refer Generate free format letters as required Checking and sending documents Meet service standards in terms of quality and timelines and ensure adherence to compliance and Data Protection guidelines About You To be considered for this role you must have mid to high net worth general insurance experience as well as; Excellent communication skills Ability to plan and organise work with an attention to detail Ability to work in a team based environment Ability to demonstrate motivational skills Excellent internal and external customer service skills Organised and flexible approach to work Can work well independently Ability to look for and make process improvements We are an equal opportunities employer. We are unable to employ anyone who does not have the legal right to live and work in the UK. If you are from outside the EEA and do not possess immigration status which allows you to live and work in the UK, we will be unable to progress your application as Wesleyan are unable to provide sponsorship. Therefore, in the recruitment process all candidates are required to provide the necessary right to work information and documentation. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date for CV submissions is Monday 23 April 2018. Feedback on your application will be provided in the week following this date.