Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. Our CORE PURPOSE is to make people healthier and to enhance and protect their lives. From people to products and processes, we aspire to deliver on our purpose in everything we do. Our VISION is to be the BEST health insurer in the UK We are looking for talented individuals who are committed to living our values and delivering an award winning service to our customers. Overall Job Purpose As a Salesforce Developer you will be required to have an in-depth knowledge of multiple Salesforce Clouds, both Classic and Lightning versions, with a specialist knowledge in Marketing Cloud / Exact Target, as all are key elements of your role. You will need to be able to interpret requirements from stakeholders and translate them into technical solutions. This role will allow you to work on multiple projects and support BAU/continuous improvement initiatives. You will be joining a new team to the organisation and will bring a breadth of experience to share. Accountabilities Working with the Business Analyst / Project Leads to define and understand requirements, challenging where necessary in terms of Salesforce capabilities Take business requirements and design Salesforce solutions leveraging the native capabilities of the platform with minimum custom coding. Working with multiple components of the Salesforce Lightning Platform (including Service Cloud, Sales Cloud, and in particular, Marketing Cloud / Exact Target) across various business areas and stakeholders Produce technical documentation and functional specifications for custom implementations The technical delivery of custom development, integration and data migration elements within the Salesforce environment and ensuring that code developed is technically sound, working with QA and business test teams for assurance and defect management Ability to work as part of a project team or work independently on smaller tasks directly with business users Contribute to the Product Backlog for Salesforce in terms of functional or technical debt created or not delivered through day 1 greenfield implementations or extensions Able to research solutions and solve technical issues independently Strong Salesforce integration experience is essential Skills Required Essential Worked on multiple Salesforce development projects across the Sales, Service and Marketing (Exact Target) Clouds, with demonstrable experience in Apex, Visualforce, and Lightening coding Proven experience of working within the Marketing Cloud / Exact Target is essential, in particular: o Knowledge of data management using Data Extensions and SQL o Competency in AMPScript o Working knowledge of HTML, email design principles, jQuery, database management, Journey Builder, Automation Studio, Mobile Connect and REST API Salesforce Developer certifications - Platform App Builder and Platform Dev Strong knowledge around configuration, integration and customisation Good understanding of declarative development (point & click) & Salesforce best practice Possess and maintain technical proficiency with Salesforce technology, including seasonal releases In-depth knowledge of Cloud based technologies and passion for the CRM field Good knowledge of software engineering practices including: BDD, TDD, continuous delivery and integration, full automation Understanding of Agile development principles Desirable Salesforce Marketing Cloud Consultant and/or Salesforce Certified Marketing Cloud Email Specialist certifications Knowledge of the Community Cloud Financial Services experience is desirable but not essential Experience of new implementations of Salesforce into a customer-focussed organisations Understanding or experience of Single View of Customer initiatives Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.
15 Feb, 2019
Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. Our CORE PURPOSE is to make people healthier and to enhance and protect their lives. From people to products and processes, we aspire to deliver on our purpose in everything we do. Our VISION is to be the BEST health insurer in the UK We are looking for talented individuals who are committed to living our values and delivering an award winning service to our customers. Overall Job Purpose As a Salesforce Developer you will be required to have an in-depth knowledge of multiple Salesforce Clouds, both Classic and Lightning versions, with a specialist knowledge in Marketing Cloud / Exact Target, as all are key elements of your role. You will need to be able to interpret requirements from stakeholders and translate them into technical solutions. This role will allow you to work on multiple projects and support BAU/continuous improvement initiatives. You will be joining a new team to the organisation and will bring a breadth of experience to share. Accountabilities Working with the Business Analyst / Project Leads to define and understand requirements, challenging where necessary in terms of Salesforce capabilities Take business requirements and design Salesforce solutions leveraging the native capabilities of the platform with minimum custom coding. Working with multiple components of the Salesforce Lightning Platform (including Service Cloud, Sales Cloud, and in particular, Marketing Cloud / Exact Target) across various business areas and stakeholders Produce technical documentation and functional specifications for custom implementations The technical delivery of custom development, integration and data migration elements within the Salesforce environment and ensuring that code developed is technically sound, working with QA and business test teams for assurance and defect management Ability to work as part of a project team or work independently on smaller tasks directly with business users Contribute to the Product Backlog for Salesforce in terms of functional or technical debt created or not delivered through day 1 greenfield implementations or extensions Able to research solutions and solve technical issues independently Strong Salesforce integration experience is essential Skills Required Essential Worked on multiple Salesforce development projects across the Sales, Service and Marketing (Exact Target) Clouds, with demonstrable experience in Apex, Visualforce, and Lightening coding Proven experience of working within the Marketing Cloud / Exact Target is essential, in particular: o Knowledge of data management using Data Extensions and SQL o Competency in AMPScript o Working knowledge of HTML, email design principles, jQuery, database management, Journey Builder, Automation Studio, Mobile Connect and REST API Salesforce Developer certifications - Platform App Builder and Platform Dev Strong knowledge around configuration, integration and customisation Good understanding of declarative development (point & click) & Salesforce best practice Possess and maintain technical proficiency with Salesforce technology, including seasonal releases In-depth knowledge of Cloud based technologies and passion for the CRM field Good knowledge of software engineering practices including: BDD, TDD, continuous delivery and integration, full automation Understanding of Agile development principles Desirable Salesforce Marketing Cloud Consultant and/or Salesforce Certified Marketing Cloud Email Specialist certifications Knowledge of the Community Cloud Financial Services experience is desirable but not essential Experience of new implementations of Salesforce into a customer-focussed organisations Understanding or experience of Single View of Customer initiatives Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.
Experience of working in the debt/enforcement industry whilst desirable is not essential, If you have the right ethics, skills and motivation we can train you to realise your potential and become a successful agent. Our Trainee Enforcement Agents can look forward to an excellent financially supported training package which is un-rivalled in the industry. What we offer: An 8-12 week "financial support" package prior to certification; City & Guilds accredited training with 'on street' mentoring A flexible self-employed field-based role with access to work volumes which make for realistic earning potential; State of the art IT & Body Worn Camera equipment and access to software to help and improve performance; To succeed in this self-employed role, you will demonstrate the following: Strong ethical and professional standards Be self-motivated and have excellent organisation skills Excellent communication, influencing & negotiation skills A full driving licence, suitably insured and ability to travel Computer literate and able to use basic software packages Ability to supply services on own initiative and without supervision The self-employed fully flexible role of a self-employed enforcement agent role suits a wide range of backgrounds and sectors including security, army, sales, field based, target focused, entrepreneur etc, if you have the right drive, ethics and people skills we want to hear from you. All potential suppliers will undertake Right to Work, DBS and CCJ checks prior to training. Interested? Apply Now! Please ensure that you continue to fill out the full application on the subsequent website by clicking "Apply now." All incomplete applications may not be considered.
15 Feb, 2019
Experience of working in the debt/enforcement industry whilst desirable is not essential, If you have the right ethics, skills and motivation we can train you to realise your potential and become a successful agent. Our Trainee Enforcement Agents can look forward to an excellent financially supported training package which is un-rivalled in the industry. What we offer: An 8-12 week "financial support" package prior to certification; City & Guilds accredited training with 'on street' mentoring A flexible self-employed field-based role with access to work volumes which make for realistic earning potential; State of the art IT & Body Worn Camera equipment and access to software to help and improve performance; To succeed in this self-employed role, you will demonstrate the following: Strong ethical and professional standards Be self-motivated and have excellent organisation skills Excellent communication, influencing & negotiation skills A full driving licence, suitably insured and ability to travel Computer literate and able to use basic software packages Ability to supply services on own initiative and without supervision The self-employed fully flexible role of a self-employed enforcement agent role suits a wide range of backgrounds and sectors including security, army, sales, field based, target focused, entrepreneur etc, if you have the right drive, ethics and people skills we want to hear from you. All potential suppliers will undertake Right to Work, DBS and CCJ checks prior to training. Interested? Apply Now! Please ensure that you continue to fill out the full application on the subsequent website by clicking "Apply now." All incomplete applications may not be considered.
About the Role This is a Senior Business Analyst role working as an integral part of the GI Business Change BA Practice for our General Insurance business. This is truly a business focused role to help ensure complex change is delivered with our customers in mind, whether this is through IT change, new product development or enhancements to business processes. You will have the opportunity to work on key change projects that help deliver the vision and strategy laid out by the company. It will be an exciting, dynamic and fast-moving place to work which will require flexibility and agility throughout all the work. About You You'll bring an impressive track record of strategic vision and hands-on business analyst experience. You'll be able to investigate business needs, problems and opportunities and consider the four elements needed to achieve successful business change; people, organisation, processes and IT, as well as demonstrate the effective use of requirements elicitation techniques using the appropriate combination of models, prototypes, scenarios and documentation. You'll display superb stakeholder management skills and be a role model in demonstrating how you adapt your approach to achieve the best business outcomes in all situations. It goes without saying that you'll be confident, have the ability to build rapport and credibility whilst sharing your vision and updates with colleagues, senior managers and the Board. Finally, it would be advantageous if you have experience of working in an agile manner, utilising any of the agile methodologies currently in place. As part of this you'll need to demonstrate a collaborative working style and be able to adapt quickly as priorities and ideas change. About the Rewards This role is a Band C in the LV= Structure. We want you to love what you do that's why we've put together a benefits package that recognises and rewards a job well done. We'll give you: 30 days' holiday, with the option to buy up to 2 additional days a competitive pension for which LV= will pay twice the amount you pay, up to 14% an annual bonus scheme based on company and personal performance Single cover private medical insurance which you can upgrade to family cover a flexible benefits package (e.g. discounted retail vouchers, great value dental insurance, childcare vouchers) a generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from our life products.
15 Feb, 2019
About the Role This is a Senior Business Analyst role working as an integral part of the GI Business Change BA Practice for our General Insurance business. This is truly a business focused role to help ensure complex change is delivered with our customers in mind, whether this is through IT change, new product development or enhancements to business processes. You will have the opportunity to work on key change projects that help deliver the vision and strategy laid out by the company. It will be an exciting, dynamic and fast-moving place to work which will require flexibility and agility throughout all the work. About You You'll bring an impressive track record of strategic vision and hands-on business analyst experience. You'll be able to investigate business needs, problems and opportunities and consider the four elements needed to achieve successful business change; people, organisation, processes and IT, as well as demonstrate the effective use of requirements elicitation techniques using the appropriate combination of models, prototypes, scenarios and documentation. You'll display superb stakeholder management skills and be a role model in demonstrating how you adapt your approach to achieve the best business outcomes in all situations. It goes without saying that you'll be confident, have the ability to build rapport and credibility whilst sharing your vision and updates with colleagues, senior managers and the Board. Finally, it would be advantageous if you have experience of working in an agile manner, utilising any of the agile methodologies currently in place. As part of this you'll need to demonstrate a collaborative working style and be able to adapt quickly as priorities and ideas change. About the Rewards This role is a Band C in the LV= Structure. We want you to love what you do that's why we've put together a benefits package that recognises and rewards a job well done. We'll give you: 30 days' holiday, with the option to buy up to 2 additional days a competitive pension for which LV= will pay twice the amount you pay, up to 14% an annual bonus scheme based on company and personal performance Single cover private medical insurance which you can upgrade to family cover a flexible benefits package (e.g. discounted retail vouchers, great value dental insurance, childcare vouchers) a generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from our life products.
JOB OVERVIEW: Sales Director (travel risk management and crisis avoidance / risk management / security / professional services sales / consultative sales / technology sales / software sales / SaaS sales / experience preferred) SALARY: Negotiable C£70K-£100K basic plus double OTE (uncapped with accelerators) plus £5K car allowance plus comprehensive benefits package ! LOCATION:- Bournemouth, Dorset with occasional global travel to your customers THE COMPANY:- My client is an internationally renowned and accredited security consultancy supplying expert services to many of the world's largest corporations. Specialising in travel risk management and crisis avoidance, my client's innovative software products and consultancy services have played a pivotal part in the direction of the industry as a whole. With numerous industry accolades and awards, their direction and purpose has been met with outstanding customer and employee retention. Their market leading approach has seen them grow operations to four offices across three countries and they continue to grow. THE ROLE:- My client has a fantastic opportunity for a proven Sales Director to lead an established team of Account Directors and Business Development Managers. The Sales Director will assume responsibility for the leadership, motivation and performance of the sales team. You will develop an in-depth knowledge of the wider travel risk, security and business resilience industries such that you can take a very consultative approach with clients and so that you're considered an expert in your field. You will also be targeted with the delivery of revenues through the retention and development of your own personal customers. You will be an inspirational sales leader who is comfortable leading a team of Account Directors and Business Development Managers who are exceptionally customer focussed. You will be able to motivate, coach and organise the team as well as deliver strategy as part of the senior management team. You will be the face of the Company, and will therefore be responsible for attending both speculative meetings with prospects and formal client meetings in order to develop relationships and increase revenue opportunities. You will have overriding responsibility for the smooth running of each account to ensure the highest level of standards are delivered and maintained. PERSON SPECIFICATION:- * 5 years' experience in a Senior Sales Manager / Sales Director position with a proven track record * Industry experience (operational risk / travel / security / business resilience / professional services sales) an advantage * The ability to lead and grow a national sales function and represent the business at a senior level within industry * You will be keen to join an organisation and assist in all areas of sales during a period of growth and investment * Experience of B2B sales * Experience of Salesforce an advantage * Knowledge / awareness of software-as-a-service advantageous - WHAT'S ON OFFER:- Along with the chance to work with a growing global market leader with an innovative SaaS product suite, which offers excellent training & continuing professional development, my client offers; A highly competitive salary plus uncapped commission with accelerators.. and a comprehensive benefits package An extremely pleasant and professional working environment with like-minded business consultancy sales enthusiasts IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; sales director, manager, travel risk, risk management, defence, security, operational risk, medical, health, healthcare, emergency, software, technology, cloud, business development, account manager, executive, Consultant, Professional Services. director
15 Feb, 2019
Full Time
JOB OVERVIEW: Sales Director (travel risk management and crisis avoidance / risk management / security / professional services sales / consultative sales / technology sales / software sales / SaaS sales / experience preferred) SALARY: Negotiable C£70K-£100K basic plus double OTE (uncapped with accelerators) plus £5K car allowance plus comprehensive benefits package ! LOCATION:- Bournemouth, Dorset with occasional global travel to your customers THE COMPANY:- My client is an internationally renowned and accredited security consultancy supplying expert services to many of the world's largest corporations. Specialising in travel risk management and crisis avoidance, my client's innovative software products and consultancy services have played a pivotal part in the direction of the industry as a whole. With numerous industry accolades and awards, their direction and purpose has been met with outstanding customer and employee retention. Their market leading approach has seen them grow operations to four offices across three countries and they continue to grow. THE ROLE:- My client has a fantastic opportunity for a proven Sales Director to lead an established team of Account Directors and Business Development Managers. The Sales Director will assume responsibility for the leadership, motivation and performance of the sales team. You will develop an in-depth knowledge of the wider travel risk, security and business resilience industries such that you can take a very consultative approach with clients and so that you're considered an expert in your field. You will also be targeted with the delivery of revenues through the retention and development of your own personal customers. You will be an inspirational sales leader who is comfortable leading a team of Account Directors and Business Development Managers who are exceptionally customer focussed. You will be able to motivate, coach and organise the team as well as deliver strategy as part of the senior management team. You will be the face of the Company, and will therefore be responsible for attending both speculative meetings with prospects and formal client meetings in order to develop relationships and increase revenue opportunities. You will have overriding responsibility for the smooth running of each account to ensure the highest level of standards are delivered and maintained. PERSON SPECIFICATION:- * 5 years' experience in a Senior Sales Manager / Sales Director position with a proven track record * Industry experience (operational risk / travel / security / business resilience / professional services sales) an advantage * The ability to lead and grow a national sales function and represent the business at a senior level within industry * You will be keen to join an organisation and assist in all areas of sales during a period of growth and investment * Experience of B2B sales * Experience of Salesforce an advantage * Knowledge / awareness of software-as-a-service advantageous - WHAT'S ON OFFER:- Along with the chance to work with a growing global market leader with an innovative SaaS product suite, which offers excellent training & continuing professional development, my client offers; A highly competitive salary plus uncapped commission with accelerators.. and a comprehensive benefits package An extremely pleasant and professional working environment with like-minded business consultancy sales enthusiasts IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; sales director, manager, travel risk, risk management, defence, security, operational risk, medical, health, healthcare, emergency, software, technology, cloud, business development, account manager, executive, Consultant, Professional Services. director
JOB OVERVIEW: Sales Director (travel risk management and crisis avoidance / risk management / security / professional services sales / consultative sales / technology sales / software sales / SaaS sales / experience preferred) SALARY: Negotiable C£70K-£100K basic plus double OTE (uncapped with accelerators) plus £5K car allowance plus comprehensive benefits package ! LOCATION:- Bournemouth, Dorset with occasional global travel to your customers THE COMPANY:- My client is an internationally renowned and accredited security consultancy supplying expert services to many of the world's largest corporations. Specialising in travel risk management and crisis avoidance, my client's innovative software products and consultancy services have played a pivotal part in the direction of the industry as a whole. With numerous industry accolades and awards, their direction and purpose has been met with outstanding customer and employee retention. Their market leading approach has seen them grow operations to four offices across three countries and they continue to grow. THE ROLE:- My client has a fantastic opportunity for a proven Sales Director to lead an established team of Account Directors and Business Development Managers. The Sales Director will assume responsibility for the leadership, motivation and performance of the sales team. You will develop an in-depth knowledge of the wider travel risk, security and business resilience industries such that you can take a very consultative approach with clients and so that you're considered an expert in your field. You will also be targeted with the delivery of revenues through the retention and development of your own personal customers. You will be an inspirational sales leader who is comfortable leading a team of Account Directors and Business Development Managers who are exceptionally customer focussed. You will be able to motivate, coach and organise the team as well as deliver strategy as part of the senior management team. You will be the face of the Company, and will therefore be responsible for attending both speculative meetings with prospects and formal client meetings in order to develop relationships and increase revenue opportunities. You will have overriding responsibility for the smooth running of each account to ensure the highest level of standards are delivered and maintained. PERSON SPECIFICATION:- * 5 years' experience in a Senior Sales Manager / Sales Director position with a proven track record * Industry experience (operational risk / travel / security / business resilience / professional services sales) an advantage * The ability to lead and grow a national sales function and represent the business at a senior level within industry * You will be keen to join an organisation and assist in all areas of sales during a period of growth and investment * Experience of B2B sales * Experience of Salesforce an advantage * Knowledge / awareness of software-as-a-service advantageous - WHAT'S ON OFFER:- Along with the chance to work with a growing global market leader with an innovative SaaS product suite, which offers excellent training & continuing professional development, my client offers; A highly competitive salary plus uncapped commission with accelerators.. and a comprehensive benefits package An extremely pleasant and professional working environment with like-minded business consultancy sales enthusiasts IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; sales director, manager, travel risk, risk management, defence, security, operational risk, medical, health, healthcare, emergency, software, technology, cloud, business development, account manager, executive, Consultant, Professional Services. director
15 Feb, 2019
Full Time
JOB OVERVIEW: Sales Director (travel risk management and crisis avoidance / risk management / security / professional services sales / consultative sales / technology sales / software sales / SaaS sales / experience preferred) SALARY: Negotiable C£70K-£100K basic plus double OTE (uncapped with accelerators) plus £5K car allowance plus comprehensive benefits package ! LOCATION:- Bournemouth, Dorset with occasional global travel to your customers THE COMPANY:- My client is an internationally renowned and accredited security consultancy supplying expert services to many of the world's largest corporations. Specialising in travel risk management and crisis avoidance, my client's innovative software products and consultancy services have played a pivotal part in the direction of the industry as a whole. With numerous industry accolades and awards, their direction and purpose has been met with outstanding customer and employee retention. Their market leading approach has seen them grow operations to four offices across three countries and they continue to grow. THE ROLE:- My client has a fantastic opportunity for a proven Sales Director to lead an established team of Account Directors and Business Development Managers. The Sales Director will assume responsibility for the leadership, motivation and performance of the sales team. You will develop an in-depth knowledge of the wider travel risk, security and business resilience industries such that you can take a very consultative approach with clients and so that you're considered an expert in your field. You will also be targeted with the delivery of revenues through the retention and development of your own personal customers. You will be an inspirational sales leader who is comfortable leading a team of Account Directors and Business Development Managers who are exceptionally customer focussed. You will be able to motivate, coach and organise the team as well as deliver strategy as part of the senior management team. You will be the face of the Company, and will therefore be responsible for attending both speculative meetings with prospects and formal client meetings in order to develop relationships and increase revenue opportunities. You will have overriding responsibility for the smooth running of each account to ensure the highest level of standards are delivered and maintained. PERSON SPECIFICATION:- * 5 years' experience in a Senior Sales Manager / Sales Director position with a proven track record * Industry experience (operational risk / travel / security / business resilience / professional services sales) an advantage * The ability to lead and grow a national sales function and represent the business at a senior level within industry * You will be keen to join an organisation and assist in all areas of sales during a period of growth and investment * Experience of B2B sales * Experience of Salesforce an advantage * Knowledge / awareness of software-as-a-service advantageous - WHAT'S ON OFFER:- Along with the chance to work with a growing global market leader with an innovative SaaS product suite, which offers excellent training & continuing professional development, my client offers; A highly competitive salary plus uncapped commission with accelerators.. and a comprehensive benefits package An extremely pleasant and professional working environment with like-minded business consultancy sales enthusiasts IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; sales director, manager, travel risk, risk management, defence, security, operational risk, medical, health, healthcare, emergency, software, technology, cloud, business development, account manager, executive, Consultant, Professional Services. director
International Sales Manager Location: South West (Commutable from Bournemouth, Poole, Ferndown, Christchurch, Dorset, Southampton) Salary: 35K - 45K DOE + bonus + share options and benefits Ref: LSA19010 We are looking for a self-motivated and well-connected International Sales professional who would love to work for a fun and exciting brand that has some impressive future plans. If you love working in a small but friendly team where you can make your mark, then this could well be the role and company for you. Reporting to the Head of Sales, the International Sales Manager will have the following role in the company: Building great working relationships with existing international customers (Retailers and Distributors) and identifying opportunities for developing further revenue growth Investigate and develop strategies to seek out and approach new customers, both retailers and distributors, in order to open opportunities with new countries and customers Develop, negotiate and agree joint business plans Budget and P&L Management Presenting new products / agree margins with both retailers and distributors Conduct regular reviews with your customer base Attend relevant international exhibition / conference Remain up to date on competitor's activities What skills and experience are we looking for? Success in building new business within international markets Ideally you will have a strong and existing network of key contacts within international retailers and distributors Experience gained within the FMCG sector Great negotiator with strong and confident communicator Good analytical and numerate ability Commercial aware with solid P& L experience A self-starter who thrives in a fast-paced role where you have an opportunity to make your mark An additional European language would be an advantage Happy with extensive travel A fun attitude and someone who will love being involved across the business #Bournemouth #Poole #Ferndown #Christchurch #Dorset #Southampton #internationalsales #fmcg #businessdevelopment
15 Feb, 2019
International Sales Manager Location: South West (Commutable from Bournemouth, Poole, Ferndown, Christchurch, Dorset, Southampton) Salary: 35K - 45K DOE + bonus + share options and benefits Ref: LSA19010 We are looking for a self-motivated and well-connected International Sales professional who would love to work for a fun and exciting brand that has some impressive future plans. If you love working in a small but friendly team where you can make your mark, then this could well be the role and company for you. Reporting to the Head of Sales, the International Sales Manager will have the following role in the company: Building great working relationships with existing international customers (Retailers and Distributors) and identifying opportunities for developing further revenue growth Investigate and develop strategies to seek out and approach new customers, both retailers and distributors, in order to open opportunities with new countries and customers Develop, negotiate and agree joint business plans Budget and P&L Management Presenting new products / agree margins with both retailers and distributors Conduct regular reviews with your customer base Attend relevant international exhibition / conference Remain up to date on competitor's activities What skills and experience are we looking for? Success in building new business within international markets Ideally you will have a strong and existing network of key contacts within international retailers and distributors Experience gained within the FMCG sector Great negotiator with strong and confident communicator Good analytical and numerate ability Commercial aware with solid P& L experience A self-starter who thrives in a fast-paced role where you have an opportunity to make your mark An additional European language would be an advantage Happy with extensive travel A fun attitude and someone who will love being involved across the business #Bournemouth #Poole #Ferndown #Christchurch #Dorset #Southampton #internationalsales #fmcg #businessdevelopment
Float Secretary - Dorset Commercial law firm that has a reach across Southern England is seeking to recruit an experienced Legal Secretary to join their team on the South Coast. Working in their Bournemouth office you will be responsible for providing full secretarial and administrative support to a fee earner, in each of following teams; commercial property, corporate, commercial and commercial litigation. In addition you will also also ensures smooth running of the office e.g. meet and greet visitors, making drinks for meetings, ensuring the office is stocked. This is a broad role and requires an experienced secretary from a legal backgroud that has worked in at least two commercial areas of law. A competitive salary and excellent benefits are included within a highly regarded law firm. If you are seeking a varied and challenging legal position please contact Garry Mewett at QED Legal on /.
15 Feb, 2019
Full Time
Float Secretary - Dorset Commercial law firm that has a reach across Southern England is seeking to recruit an experienced Legal Secretary to join their team on the South Coast. Working in their Bournemouth office you will be responsible for providing full secretarial and administrative support to a fee earner, in each of following teams; commercial property, corporate, commercial and commercial litigation. In addition you will also also ensures smooth running of the office e.g. meet and greet visitors, making drinks for meetings, ensuring the office is stocked. This is a broad role and requires an experienced secretary from a legal backgroud that has worked in at least two commercial areas of law. A competitive salary and excellent benefits are included within a highly regarded law firm. If you are seeking a varied and challenging legal position please contact Garry Mewett at QED Legal on /.
My Client are looking for a successful M&E contractor based in south Hampshire who have been in the industry for 40 years and are still growing thanks to our reputation for quality and customer service. They are looking for a commercial gas engineer to join our Technical Services team who work across a range of clients that include hotels, marinas, medical facilities, educational establishments and domestic installations. With the work requirement likely to vary day by day, the applicant must have the ability to carry out planned maintenance (servicing), reactive breakdowns and new installation works. The candidate must be able to diagnose and resolve plant failures including the identification of any spares that may be required. The approach should always to be achieving first time fix when attending plant failures. Start and finish times will vary dependant on site requirements but expected core hours will be 8.00am to 5.00pm Mon- Fri. Although they are based in Hampshire, the engineer will be expected to work from home. The work area will normally be from Bournemouth in the west to Eastbourne in the east and Oxford in the north. Ideally, candidates will be located within this geographical area. There will be occasional requirements to attend London sites. The candidate must become part of the call out team rota following a qualifying period (3 months). Rota is currently 1 week in 8. Re-numeration is £150 per week plus pay at the appropriate rate for any call outs attended. Applicants would ideally possess CCN1 - Core domestic national gas safety. CEN1 - Domestic central heating boilers. COCN1 - Core commercial national gas safety. CODNCO1 - Core domestic to core commercial. ICPN1 - First fix pipe installation TPCP1A - Test and purge. CENWAT - Boilers and water heating appliances. CIGA1 - Indirect fired heating appliances. CDGA1 - Direct fired heating appliances. Full Driving licence (preferably clean). The ability to work unsupervised when required whilst also working as part of a team. The ability to work and liaise with the end user client (for example maintenance managers and their staff). The ability to work to a high standard. Employment Package successful M&E contractor based in south Hampshire who have been in the industry for 40 years and are still growing thanks to our reputation for quality and customer service. We are looking for a commercial gas engineer to join our Technical Services team who work across a range of clients that include hotels, marinas, medical facilities, educational establishments and domestic installations. With the work requirement likely to vary day by day, the applicant must have the ability to carry out planned maintenance (servicing), reactive breakdowns and new installation works. The candidate must be able to diagnose and resolve plant failures including the identification of any spares that may be required. The approach should always to be achieving first time fix when attending plant failures. Start and finish times will vary dependant on site requirements but expected core hours will be 8.00am to 5.00pm Mon- Fri. Although we are based in Hampshire, the engineer will be expected to work from home. The work area will normally be from Bournemouth in the west to Eastbourne in the east and Oxford in the north. Ideally, candidates will be located within this geographical area. There will be occasional requirements to attend London sites. The candidate must become part of the call out team rota following a qualifying period (3 months). Rota is currently 1 week in 8. Re-numeration is £150 per week plus pay at the appropriate rate for any call outs attended. Employment Package Salary - £34K-£40k rising depending on qualifications and experience. Additional hours may be available but not guaranteed. 20 days holiday per year rising by 1 day for each completed year of service up to 25 days. Van and fuel cards. Smart phone and tablet. Company Sick Pay after 1 year's employment Optional private medical insurance after completion of 3 month probationary period. Life assurance and disability/dismemberment insurance. Uniform/PPE. Great additional training/qualification opportunities. If you are interested please apply, or call in on (phone number removed)
15 Feb, 2019
Full Time
My Client are looking for a successful M&E contractor based in south Hampshire who have been in the industry for 40 years and are still growing thanks to our reputation for quality and customer service. They are looking for a commercial gas engineer to join our Technical Services team who work across a range of clients that include hotels, marinas, medical facilities, educational establishments and domestic installations. With the work requirement likely to vary day by day, the applicant must have the ability to carry out planned maintenance (servicing), reactive breakdowns and new installation works. The candidate must be able to diagnose and resolve plant failures including the identification of any spares that may be required. The approach should always to be achieving first time fix when attending plant failures. Start and finish times will vary dependant on site requirements but expected core hours will be 8.00am to 5.00pm Mon- Fri. Although they are based in Hampshire, the engineer will be expected to work from home. The work area will normally be from Bournemouth in the west to Eastbourne in the east and Oxford in the north. Ideally, candidates will be located within this geographical area. There will be occasional requirements to attend London sites. The candidate must become part of the call out team rota following a qualifying period (3 months). Rota is currently 1 week in 8. Re-numeration is £150 per week plus pay at the appropriate rate for any call outs attended. Applicants would ideally possess CCN1 - Core domestic national gas safety. CEN1 - Domestic central heating boilers. COCN1 - Core commercial national gas safety. CODNCO1 - Core domestic to core commercial. ICPN1 - First fix pipe installation TPCP1A - Test and purge. CENWAT - Boilers and water heating appliances. CIGA1 - Indirect fired heating appliances. CDGA1 - Direct fired heating appliances. Full Driving licence (preferably clean). The ability to work unsupervised when required whilst also working as part of a team. The ability to work and liaise with the end user client (for example maintenance managers and their staff). The ability to work to a high standard. Employment Package successful M&E contractor based in south Hampshire who have been in the industry for 40 years and are still growing thanks to our reputation for quality and customer service. We are looking for a commercial gas engineer to join our Technical Services team who work across a range of clients that include hotels, marinas, medical facilities, educational establishments and domestic installations. With the work requirement likely to vary day by day, the applicant must have the ability to carry out planned maintenance (servicing), reactive breakdowns and new installation works. The candidate must be able to diagnose and resolve plant failures including the identification of any spares that may be required. The approach should always to be achieving first time fix when attending plant failures. Start and finish times will vary dependant on site requirements but expected core hours will be 8.00am to 5.00pm Mon- Fri. Although we are based in Hampshire, the engineer will be expected to work from home. The work area will normally be from Bournemouth in the west to Eastbourne in the east and Oxford in the north. Ideally, candidates will be located within this geographical area. There will be occasional requirements to attend London sites. The candidate must become part of the call out team rota following a qualifying period (3 months). Rota is currently 1 week in 8. Re-numeration is £150 per week plus pay at the appropriate rate for any call outs attended. Employment Package Salary - £34K-£40k rising depending on qualifications and experience. Additional hours may be available but not guaranteed. 20 days holiday per year rising by 1 day for each completed year of service up to 25 days. Van and fuel cards. Smart phone and tablet. Company Sick Pay after 1 year's employment Optional private medical insurance after completion of 3 month probationary period. Life assurance and disability/dismemberment insurance. Uniform/PPE. Great additional training/qualification opportunities. If you are interested please apply, or call in on (phone number removed)
Come join the team that's restoring and enhancing lives, businesses and communities. Position Summary To undertake internal and external audits and associated duties. Actively contribute to the ongoing technical development & training of the Property division. Responsibilities - Experience in similar technical/audit role - Excellent client facing skills - ACILA qualified (or working towards in 2 year period) - ACII (desirable/working towards) Requirements - Extensive knowledge of Commercial & Domestic Losses - Agricultural exposure advantageous - ACILA (or achieved in next 2 years) - ACII (or working towards) About Us - Customer/Client focused - Quality focused - Team focused - working with colleagues throughout the business - Reactive - responding to daily workloads as dictated by client/internal requirements - Proactive - making sure audits & results are delivered on time - Competent use of technology - Excel, PowerPoint, Word
15 Feb, 2019
Come join the team that's restoring and enhancing lives, businesses and communities. Position Summary To undertake internal and external audits and associated duties. Actively contribute to the ongoing technical development & training of the Property division. Responsibilities - Experience in similar technical/audit role - Excellent client facing skills - ACILA qualified (or working towards in 2 year period) - ACII (desirable/working towards) Requirements - Extensive knowledge of Commercial & Domestic Losses - Agricultural exposure advantageous - ACILA (or achieved in next 2 years) - ACII (or working towards) About Us - Customer/Client focused - Quality focused - Team focused - working with colleagues throughout the business - Reactive - responding to daily workloads as dictated by client/internal requirements - Proactive - making sure audits & results are delivered on time - Competent use of technology - Excel, PowerPoint, Word
COME AND JOIN ONE OF THE SOUTH'S LEADING AGENCIES IN THE SUPPLY OF STAFF!! Are you an experienced Administrator with excellent customer service skills? We are looking for a Purchasing Administrator to join our thriving and specialised distribution company within the Bournemouth/Poole area. Duties will include: Liaising with clients and suppliers Processing orders Managing customer relationships Ensuring database is updated Updating other departments within the company on orders The ideal candidate will: Excellent telephone manner Good Microsoft Office and Outlook skills Be well organised Work well as part of a team Hours of work: Monday-Friday 8am-5.30pm Salary: £19,000-£22,000 Pa DOE. In return you will join an expanding company where progression is available. If you are interested in the above position, do not delay and call us TODAY
15 Feb, 2019
Full Time
COME AND JOIN ONE OF THE SOUTH'S LEADING AGENCIES IN THE SUPPLY OF STAFF!! Are you an experienced Administrator with excellent customer service skills? We are looking for a Purchasing Administrator to join our thriving and specialised distribution company within the Bournemouth/Poole area. Duties will include: Liaising with clients and suppliers Processing orders Managing customer relationships Ensuring database is updated Updating other departments within the company on orders The ideal candidate will: Excellent telephone manner Good Microsoft Office and Outlook skills Be well organised Work well as part of a team Hours of work: Monday-Friday 8am-5.30pm Salary: £19,000-£22,000 Pa DOE. In return you will join an expanding company where progression is available. If you are interested in the above position, do not delay and call us TODAY
The Assistant Branch Manager role in Travis Perkins (TP) is a challenging yet rewarding position in our business. As an Assistant Branch Manager you will support your Branch Manager and play a vital role in our continued success. You'll support the delivery of our better for colleagues, better for customers strategy at..... click apply for full job details
15 Feb, 2019
Full Time
The Assistant Branch Manager role in Travis Perkins (TP) is a challenging yet rewarding position in our business. As an Assistant Branch Manager you will support your Branch Manager and play a vital role in our continued success. You'll support the delivery of our better for colleagues, better for customers strategy at..... click apply for full job details
- Head of Operations for a Growing Fulfilment Company - New and exciting opportunity to add you mark on an operation in a rear location Client Details My Client is a Global fulfilment company who are experiencing significant growth based within Bournemouth the are within the Logistics Distribution and Supply..... click apply for full job details
15 Feb, 2019
Full Time
- Head of Operations for a Growing Fulfilment Company - New and exciting opportunity to add you mark on an operation in a rear location Client Details My Client is a Global fulfilment company who are experiencing significant growth based within Bournemouth the are within the Logistics Distribution and Supply..... click apply for full job details
We are looking for a bright and talented individual with natural business acumen together with excellent analytical and communication skills to join our diverse Commercial team. This fast-paced role is central to the business and involves working with internal stakeholders as well as externally with third parties and customers, to drive profitability and identify opportunities to continually improve business efficiency. As a trainee, you will be given the chance to develop new and existing skills through continual training and ongoing support. By establishing your product and service knowledge, you will become exposed to and start to develop more complex solutions and modelling techniques. The Role: Working closely with the Sales and Account Management teams to develop commercial solutions Coordinating solution implementations with Project team and third parties Liaising with technical teams across the business, providing analytical and commercial support for projects and operations Producing detailed competitor, trend and market analysis Maintaining and reconciling internal systems and records to ensure billing accuracy Managing external escalations, customer enquiries and third party queries What we are looking for: Strong numerical and analytical skills with exceptional attention to detail Confidence in liaising with a wide range of stakeholders, both internally and externally Ability to work under pressure, prioritise effectively and use own initiative A team player with excellent interpersonal and communication skills Some experience in financial analysis would be useful, but not essential What we offer: Generous benefits package including; Cycle to Work Scheme, Income Protection and Life Assurance Up to 33 days holiday including Bank Holidays Modern office spaces, free parking and recreational facilities We are committed to training our people and encourage everyone to grow and develop with the business. This exciting and challenging position will give you the chance to play a part in our continued growth. This is not just a job, it's the chance to build a great career in a great business. So, if you are a strong communicator with an eye for detail and a talent for spotting trends, apply today!
15 Feb, 2019
We are looking for a bright and talented individual with natural business acumen together with excellent analytical and communication skills to join our diverse Commercial team. This fast-paced role is central to the business and involves working with internal stakeholders as well as externally with third parties and customers, to drive profitability and identify opportunities to continually improve business efficiency. As a trainee, you will be given the chance to develop new and existing skills through continual training and ongoing support. By establishing your product and service knowledge, you will become exposed to and start to develop more complex solutions and modelling techniques. The Role: Working closely with the Sales and Account Management teams to develop commercial solutions Coordinating solution implementations with Project team and third parties Liaising with technical teams across the business, providing analytical and commercial support for projects and operations Producing detailed competitor, trend and market analysis Maintaining and reconciling internal systems and records to ensure billing accuracy Managing external escalations, customer enquiries and third party queries What we are looking for: Strong numerical and analytical skills with exceptional attention to detail Confidence in liaising with a wide range of stakeholders, both internally and externally Ability to work under pressure, prioritise effectively and use own initiative A team player with excellent interpersonal and communication skills Some experience in financial analysis would be useful, but not essential What we offer: Generous benefits package including; Cycle to Work Scheme, Income Protection and Life Assurance Up to 33 days holiday including Bank Holidays Modern office spaces, free parking and recreational facilities We are committed to training our people and encourage everyone to grow and develop with the business. This exciting and challenging position will give you the chance to play a part in our continued growth. This is not just a job, it's the chance to build a great career in a great business. So, if you are a strong communicator with an eye for detail and a talent for spotting trends, apply today!
Customer Service Advisor required to join our client, a successful company based in Bournemouth. The successful candidate will be responsible for providing first class Customer Service to the company's clients. Key Responsibilities: Serves as a point of contact for all customers, users and partners Assists in the preparation of quotations for customers Builds and enhances professional relationships with customers and partners Provides ongoing support, follow-up and information to Sales team Use subject matter knowledge to ensure incoming customer calls are answered correctly, products and services are sold effectively including upselling and cross selling of products. Assist in the training and staying informed of competition and electronic trends, as well as providing technical support to customers. Creates and maintains all direct and distributor customer accounts Attend meetings and client review meetings, as needed Handle training of end users, as required Key Skills: Proven Customer Service experience of at least 2 years High level of competence in Microsoft Office applications including Word, Excel, Outlook and Powerpoint. Self organised and motivated Knowledge of CRM systems Ability to work both individually and as part of a team Must be comfortable demonstrating software platforms using various devices and platforms, e.g. iOS, Android and Windows Strong listening skills Good attention to detail If you are interested in the Customer Service Advisor role please submit your application or contact Hannah Darby on the Office and Commercial Team. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
15 Feb, 2019
Full Time
Customer Service Advisor required to join our client, a successful company based in Bournemouth. The successful candidate will be responsible for providing first class Customer Service to the company's clients. Key Responsibilities: Serves as a point of contact for all customers, users and partners Assists in the preparation of quotations for customers Builds and enhances professional relationships with customers and partners Provides ongoing support, follow-up and information to Sales team Use subject matter knowledge to ensure incoming customer calls are answered correctly, products and services are sold effectively including upselling and cross selling of products. Assist in the training and staying informed of competition and electronic trends, as well as providing technical support to customers. Creates and maintains all direct and distributor customer accounts Attend meetings and client review meetings, as needed Handle training of end users, as required Key Skills: Proven Customer Service experience of at least 2 years High level of competence in Microsoft Office applications including Word, Excel, Outlook and Powerpoint. Self organised and motivated Knowledge of CRM systems Ability to work both individually and as part of a team Must be comfortable demonstrating software platforms using various devices and platforms, e.g. iOS, Android and Windows Strong listening skills Good attention to detail If you are interested in the Customer Service Advisor role please submit your application or contact Hannah Darby on the Office and Commercial Team. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Clinical Negligence Lawyer - A well respected law firm requires a lawyer to join to join one of the regions largest clinical negligence teams dealing with all aspects of clinical negligence. The clinical negligence role is based in their Bournemouth office and the successful clinical negligence lawyer will either be a solicitor, experienced legal executive. The workload is interesting and varied which will require managing a case load including all aspects of medical, dental and clinical injuries.
15 Feb, 2019
Full Time
Clinical Negligence Lawyer - A well respected law firm requires a lawyer to join to join one of the regions largest clinical negligence teams dealing with all aspects of clinical negligence. The clinical negligence role is based in their Bournemouth office and the successful clinical negligence lawyer will either be a solicitor, experienced legal executive. The workload is interesting and varied which will require managing a case load including all aspects of medical, dental and clinical injuries.
Department Summary The IT department provides a wide range of IT systems and services to Future Publishing. In particular the IT department has overall responsibility for supporting over 900 internal customers globally and managing over 1000 desktop and mobile devices globally. The department aims to ensure that systems and services are effective, efficient and economic, meeting operational needs and supporting business plans. It is committed to continually improving the way we work and the services that we are responsible for. The Internal Services team are responsible for several key editorial systems that process and produce our print magazines efficiently. We create interfaces from these systems to our ERP system and help to manage and maintain that system. We develop and maintain an in-house Asset Management system containing millions of images and documents. We offer second line support for all these systems solving user problems and fixing bugs. Job Summary & Purpose Future is an international company with offices on 3 continents, and this role is required to provide multi-tiered support to internal customers across the globe. This will include 1st and 2nd line support and ensure closure of all service issues is done in accordance to agreed procedures and standards. The Technician will be expected to do a mixture of both in-house and field coverage as agreed with the Head of IT. This role will work closely with the other global support teams to resolve issues, manage request and provide assistance in a follow the sun model. Note: IT Service Desk and IT Operations work together to provide internal customer support between the hours of 08:30 and 17:30 during business days. Weekend Work may be necessary depending on requirements. Key role responsibilities To provide telephone, email support and field support to internal customers and colleagues providing an excellent level of service. Calls must be logged, prioritised and actioned via the Web Help Desk system. To ensure that the Web Help Desk system is updated in a timely manner so that the status of logged calls can be monitored and problem reporting can be done effectively. To be able to identify trends and escalate them to other team members. To be proactive in identifying areas for improvement and bringing these ideas to the attention of the relevant people and to assist in the development of the Service Desk procedures and knowledge base. To undertake project work assigned by the Head of IT, this could include moves, video conferencing issues, shows, events and providing regular reports as agreed, ensuring that the work is done to agreed standards and that any problems are communicated in a timely manner. To undertake the installation, maintenance and decommissioning of computer hardware and peripherals ensuring that this is done to agreed procedures and standards and that all relevant documentation is maintained. Essential skills and experience Have a practical background in problem solving with Mac and/or PC systems A good understanding of Microsoft Windows and Apple Mac OS X Familiarity with remote administration and central management of computers An understanding of Active Directory Experience of mobile data devices Excellent communication, teamwork and customer service skills will be crucial in this role Previous experience with Cisco Jabber Previous experience with Google Apps An understanding of software licensing
15 Feb, 2019
Full Time
Department Summary The IT department provides a wide range of IT systems and services to Future Publishing. In particular the IT department has overall responsibility for supporting over 900 internal customers globally and managing over 1000 desktop and mobile devices globally. The department aims to ensure that systems and services are effective, efficient and economic, meeting operational needs and supporting business plans. It is committed to continually improving the way we work and the services that we are responsible for. The Internal Services team are responsible for several key editorial systems that process and produce our print magazines efficiently. We create interfaces from these systems to our ERP system and help to manage and maintain that system. We develop and maintain an in-house Asset Management system containing millions of images and documents. We offer second line support for all these systems solving user problems and fixing bugs. Job Summary & Purpose Future is an international company with offices on 3 continents, and this role is required to provide multi-tiered support to internal customers across the globe. This will include 1st and 2nd line support and ensure closure of all service issues is done in accordance to agreed procedures and standards. The Technician will be expected to do a mixture of both in-house and field coverage as agreed with the Head of IT. This role will work closely with the other global support teams to resolve issues, manage request and provide assistance in a follow the sun model. Note: IT Service Desk and IT Operations work together to provide internal customer support between the hours of 08:30 and 17:30 during business days. Weekend Work may be necessary depending on requirements. Key role responsibilities To provide telephone, email support and field support to internal customers and colleagues providing an excellent level of service. Calls must be logged, prioritised and actioned via the Web Help Desk system. To ensure that the Web Help Desk system is updated in a timely manner so that the status of logged calls can be monitored and problem reporting can be done effectively. To be able to identify trends and escalate them to other team members. To be proactive in identifying areas for improvement and bringing these ideas to the attention of the relevant people and to assist in the development of the Service Desk procedures and knowledge base. To undertake project work assigned by the Head of IT, this could include moves, video conferencing issues, shows, events and providing regular reports as agreed, ensuring that the work is done to agreed standards and that any problems are communicated in a timely manner. To undertake the installation, maintenance and decommissioning of computer hardware and peripherals ensuring that this is done to agreed procedures and standards and that all relevant documentation is maintained. Essential skills and experience Have a practical background in problem solving with Mac and/or PC systems A good understanding of Microsoft Windows and Apple Mac OS X Familiarity with remote administration and central management of computers An understanding of Active Directory Experience of mobile data devices Excellent communication, teamwork and customer service skills will be crucial in this role Previous experience with Cisco Jabber Previous experience with Google Apps An understanding of software licensing
WANT TO EARN £350 to £650 PER WEEK AS A FLEXIBLE SUPPORT WORKER? HAMILTON CROSS Support Workers regularly earn in excess of £500 per week undertaking flexible shifts that suit them. SUPPORT WORKER rates £10.00 - £20 per hour (enhanced rates for weekends and bank holidays) (paid..... click apply for full job details
15 Feb, 2019
Full Time
WANT TO EARN £350 to £650 PER WEEK AS A FLEXIBLE SUPPORT WORKER? HAMILTON CROSS Support Workers regularly earn in excess of £500 per week undertaking flexible shifts that suit them. SUPPORT WORKER rates £10.00 - £20 per hour (enhanced rates for weekends and bank holidays) (paid..... click apply for full job details
Founded in 1951, Iron Mountain manages billions of information assets, including business records, medical data and more for organisations around the world. Organisations in every major industry and of all sizes, including more than 95% of the Fortune 1000 and over 85% of the FTSE 100 companies, employ Iron Mountain as their secure information management partner. We currently have a vacancy for a Client Service Specialist to work on one of our largest clients sites, assuming day to day responsibility for the onsite management of services that Iron Mountain provides. One of the key objectives of the role will be to manage and mitigate any risk in the information management programme this includes, but is not limited to the below: • Data integrity monitoring & resolution • Box/file level management • Manage sites adherence to Information Management policies and procedures • On-site file management (when implemented) • On-site file room reduction/management If successful you will build strong, business critical on-site relationships with the end users, key stakeholders and relevant outsource providers; ensuring that best in class service and customer experience is delivered aligned with the customers information management priorities. To be considered you will possess the following attributes: • Previous experience of working in a customer interfacing role. • Experience of working in an onsite support role beneficial. • Degree educated preferred. • IT literate with knowledge and experience of using all Windows based packages including strong Excel skills. In return Iron Mountain offers a competitive remuneration and generous on target earnings in addition to a comprehensive training programme. Salary: Circa £25,000 + Bonus & Benefits Please apply online with your CV and covering letter for this role. Please check your email for confirmation that your application for this Client Service Specialist position has been received and to follow further instructions if applicable. Simplified Recruitment is a Job Advertising Agency working on behalf of Iron Mountain Europe. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website. Ref: SR503662
14 Feb, 2019
Full Time
Founded in 1951, Iron Mountain manages billions of information assets, including business records, medical data and more for organisations around the world. Organisations in every major industry and of all sizes, including more than 95% of the Fortune 1000 and over 85% of the FTSE 100 companies, employ Iron Mountain as their secure information management partner. We currently have a vacancy for a Client Service Specialist to work on one of our largest clients sites, assuming day to day responsibility for the onsite management of services that Iron Mountain provides. One of the key objectives of the role will be to manage and mitigate any risk in the information management programme this includes, but is not limited to the below: • Data integrity monitoring & resolution • Box/file level management • Manage sites adherence to Information Management policies and procedures • On-site file management (when implemented) • On-site file room reduction/management If successful you will build strong, business critical on-site relationships with the end users, key stakeholders and relevant outsource providers; ensuring that best in class service and customer experience is delivered aligned with the customers information management priorities. To be considered you will possess the following attributes: • Previous experience of working in a customer interfacing role. • Experience of working in an onsite support role beneficial. • Degree educated preferred. • IT literate with knowledge and experience of using all Windows based packages including strong Excel skills. In return Iron Mountain offers a competitive remuneration and generous on target earnings in addition to a comprehensive training programme. Salary: Circa £25,000 + Bonus & Benefits Please apply online with your CV and covering letter for this role. Please check your email for confirmation that your application for this Client Service Specialist position has been received and to follow further instructions if applicable. Simplified Recruitment is a Job Advertising Agency working on behalf of Iron Mountain Europe. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website. Ref: SR503662
Vitality, Team Manager , Bournemouth, Circa £25,000- £32,000 + Benefits + Bonus Do you have 1 year of Team Management experience in a contact centre? Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We're a positively different, fast-growing insurance and financial services provider that rewards its 1,000,000+ members for healthy habits. We aim to be the best Private Medical insurer in the UK, offering the best service in the industry. This means we need the best people, ready to live our vibrant brand and make a difference to the business every day. As our Team Manager , you'll get the benefits our members enjoy, including: - Bonus scheme - 25 days holiday plus bank holidays - Vitality Private Medical Insurance - Stakeholder Pension Plan with employer contribution - Vitality Partners and Rewards - Access to great onsite facilities Responsibilities as our Team Manager : - I mplementation of the Customer Services Business Plan and Change Programme - Directly manage a team of 8-15 advisers with varying levels of expertise - Face to face contact with customers may be required. - Maintaining standard of customer service provided by own team. - Recruitment, reward, training and development of own team - Establishing and maintaining a performance management framework for the team - Motivating the team to maintain high morale, low absenteeism and turnover - Managing resources and prioritising workloads within the Department - Coaching and supporting team members through regular 1:1 and bi-annual reviews - Monitoring team performance and output - Liaising with Learning and Development to ensure content of training materials and programmes - Researching and answering complex complaints referred from our Healthcare Associates. - Ensuring relevant briefings communicated to staff to ensure Company plans and procedural changes are cascaded and understood - Taking full responsibility for regularly updating own knowledge and monitoring teams knowledge Skills and Experience required of our Team Manager : - 1 year of Team Management experience in a contact centre - required - Minimum of 5 years in a customer service environment, with 12-18 months at a supervisory level. - Excellent planning and organisational skills. - Excellent communication, coaching and feedback skills. Working for Vitality as a Team Manager you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Closing Date: Thursday 7th February 2019 If you feel you have the skills and experience to become our Team Manager thenplease click ' apply' today.
14 Feb, 2019
Vitality, Team Manager , Bournemouth, Circa £25,000- £32,000 + Benefits + Bonus Do you have 1 year of Team Management experience in a contact centre? Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We're a positively different, fast-growing insurance and financial services provider that rewards its 1,000,000+ members for healthy habits. We aim to be the best Private Medical insurer in the UK, offering the best service in the industry. This means we need the best people, ready to live our vibrant brand and make a difference to the business every day. As our Team Manager , you'll get the benefits our members enjoy, including: - Bonus scheme - 25 days holiday plus bank holidays - Vitality Private Medical Insurance - Stakeholder Pension Plan with employer contribution - Vitality Partners and Rewards - Access to great onsite facilities Responsibilities as our Team Manager : - I mplementation of the Customer Services Business Plan and Change Programme - Directly manage a team of 8-15 advisers with varying levels of expertise - Face to face contact with customers may be required. - Maintaining standard of customer service provided by own team. - Recruitment, reward, training and development of own team - Establishing and maintaining a performance management framework for the team - Motivating the team to maintain high morale, low absenteeism and turnover - Managing resources and prioritising workloads within the Department - Coaching and supporting team members through regular 1:1 and bi-annual reviews - Monitoring team performance and output - Liaising with Learning and Development to ensure content of training materials and programmes - Researching and answering complex complaints referred from our Healthcare Associates. - Ensuring relevant briefings communicated to staff to ensure Company plans and procedural changes are cascaded and understood - Taking full responsibility for regularly updating own knowledge and monitoring teams knowledge Skills and Experience required of our Team Manager : - 1 year of Team Management experience in a contact centre - required - Minimum of 5 years in a customer service environment, with 12-18 months at a supervisory level. - Excellent planning and organisational skills. - Excellent communication, coaching and feedback skills. Working for Vitality as a Team Manager you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Closing Date: Thursday 7th February 2019 If you feel you have the skills and experience to become our Team Manager thenplease click ' apply' today.
Assistant Manager / Duty Manager - Bournemouth Rapidly expanding and the market leader in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retailer. Our client is a high-profile volume retailer renowned for value-for-money and excellent customer service. Placed firmly within the no-nonsense discount category, they're nonetheless very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As a Duty Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude £20,000 - £26,000 plus bonus with great additional benefits, depending on experience If this describes you, your skills and your aspirations and you want to join a vibrant retailer that's really going places, then send your full, up to date CV immediately to be considered for the Assistant Manager role. BBBH11933
14 Feb, 2019
Assistant Manager / Duty Manager - Bournemouth Rapidly expanding and the market leader in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retailer. Our client is a high-profile volume retailer renowned for value-for-money and excellent customer service. Placed firmly within the no-nonsense discount category, they're nonetheless very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As a Duty Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude £20,000 - £26,000 plus bonus with great additional benefits, depending on experience If this describes you, your skills and your aspirations and you want to join a vibrant retailer that's really going places, then send your full, up to date CV immediately to be considered for the Assistant Manager role. BBBH11933
