Confidential
Croydon, UK
Summary We are delighted you are considering the role of Deputy Director Operations Delivery to lead our Campaigns & Projects (C&P) team within Individuals and Small Business Compliance (ISBC). This is a large, high profile, operational leadership role requiring someone with proven operational delivery, senior leadership and planning experience. It's a hugely exciting time to be a leader in HM Revenue & Customs (HMRC). Over the next few years, we will see some big change programmes roll out across HMRC, including in our own business. Ensuring we have the right people with the right skills in our business, delivering a difficult job in a professional manner, will have a significant positive impact on our customers. Along with other parts of HMRC, we have responded with imagination and determination to the challenges presented in recent months by the COVID-19 pandemic and I have no doubt that we will respond in the same way to future challenges. I am confident that this...