What is the role? As Marketing Analyst, you will use your skills and expertise to turn data into information, information into insight and insight into commercial decisions. You will be responsible for the full lifecycles of data within marketing from data management & operations through to data analysis & visualisation. This includes: * Consistently & correctly transferring data from a variety of sources into our CRM system * Creating all marketing audiences & activities within the CRM system * Using existing and creating new data visualisations with the aim of providing the marketing team with actionable analysis to push their marketing performance forward. How will you do this? * Maintain (identify, cleanse & capture) our Marketing Database in accordance with our Data Enrichment Guidelines. * Support the Marketing Team through: * The operational creation of marketing audiences & activities within the CRM system, in accordance with our...
14 Jan, 2021
Full Time
What is the role? As Marketing Analyst, you will use your skills and expertise to turn data into information, information into insight and insight into commercial decisions. You will be responsible for the full lifecycles of data within marketing from data management & operations through to data analysis & visualisation. This includes: * Consistently & correctly transferring data from a variety of sources into our CRM system * Creating all marketing audiences & activities within the CRM system * Using existing and creating new data visualisations with the aim of providing the marketing team with actionable analysis to push their marketing performance forward. How will you do this? * Maintain (identify, cleanse & capture) our Marketing Database in accordance with our Data Enrichment Guidelines. * Support the Marketing Team through: * The operational creation of marketing audiences & activities within the CRM system, in accordance with our...
Senior Hardware Design Engineer - Berkshire - £40-55K + Benefits Internationally renowned Technology Company seeks a Senior Hardware Engineer with strong digital hardware design skills and good knowledge of 32/64 bit microprocessors, high performance bus architectures and communication peripheral devices. You'll contribute to the development of high-performance processors used in defence, telecommunications and aerospace applications. The successful Senior Hardware Engineer will get involved with the design and development of single board computer products, from definition through to manufacturing; providing technical support to production teams and pre and post sales as well as project leadership and design reviewing. Key Skills Summary includes: • Engineering related Degree. • Commercial digital hardware design. • 32/64 bit microprocessors. • High performance bus architectures. • High performance communication peripheral devices. • Advanced memory technologies. • High Speed...
14 Jan, 2021
Full Time
Senior Hardware Design Engineer - Berkshire - £40-55K + Benefits Internationally renowned Technology Company seeks a Senior Hardware Engineer with strong digital hardware design skills and good knowledge of 32/64 bit microprocessors, high performance bus architectures and communication peripheral devices. You'll contribute to the development of high-performance processors used in defence, telecommunications and aerospace applications. The successful Senior Hardware Engineer will get involved with the design and development of single board computer products, from definition through to manufacturing; providing technical support to production teams and pre and post sales as well as project leadership and design reviewing. Key Skills Summary includes: • Engineering related Degree. • Commercial digital hardware design. • 32/64 bit microprocessors. • High performance bus architectures. • High performance communication peripheral devices. • Advanced memory technologies. • High Speed...
Job Description Salary - £9 - £9.20/hour Location - Theale, West Berkshire Company - AGS Support Services Description e are currently recruiting for a Security Officer to work on one of our prestigious contracts located in Theale(Reading) We seek to identify the most promising individuals, and provide the resources and opportunities needed to maximise individual potential. In both recruiting and development in this way our management teams can demonstrate in-depth commitment to the goals and operating philosophy, ensuring that management experience and market-specific security skills, remains one of the most important competitive strengths. Following a successful telephone screening, we will be scheduling interviews. On the day of recruitment, all Candidates must attend with original documentation as below: * Valid Passport * Visa (if relevant) * Proof of address * Proof of national insurance number * Proof of bank details (i.e. bank statement) Shift time: 3 days on 3...
14 Jan, 2021
Full Time
Job Description Salary - £9 - £9.20/hour Location - Theale, West Berkshire Company - AGS Support Services Description e are currently recruiting for a Security Officer to work on one of our prestigious contracts located in Theale(Reading) We seek to identify the most promising individuals, and provide the resources and opportunities needed to maximise individual potential. In both recruiting and development in this way our management teams can demonstrate in-depth commitment to the goals and operating philosophy, ensuring that management experience and market-specific security skills, remains one of the most important competitive strengths. Following a successful telephone screening, we will be scheduling interviews. On the day of recruitment, all Candidates must attend with original documentation as below: * Valid Passport * Visa (if relevant) * Proof of address * Proof of national insurance number * Proof of bank details (i.e. bank statement) Shift time: 3 days on 3...
Title: Financial Reporting Accountant - 1-year fixed term contract Location: Theale, Berkshire Salary: £55,000 - £60,000 - subject to experience Do you have experience in managing complex reporting? Are you available immediately? Can you commit to a 1-year FTC? If so, please read on. We are looking for an experienced Financial Reporting Accountant to provide financial and management information to assist in decision making and enabling performance improvement and profit maximisation for our client across all their operations. The successful candidate will be responsible for ensuring that critical policies and procedures are adhered to limit risk to the Company. This position will include a high volume of very complex reporting and for this reason we are focusing our search on reporting experience and knowledge and someone who is very comfortable with this being a priority from day one. Under current guidelines the role will start remotely, and the team will return to an...
13 Jan, 2021
Contractor
Title: Financial Reporting Accountant - 1-year fixed term contract Location: Theale, Berkshire Salary: £55,000 - £60,000 - subject to experience Do you have experience in managing complex reporting? Are you available immediately? Can you commit to a 1-year FTC? If so, please read on. We are looking for an experienced Financial Reporting Accountant to provide financial and management information to assist in decision making and enabling performance improvement and profit maximisation for our client across all their operations. The successful candidate will be responsible for ensuring that critical policies and procedures are adhered to limit risk to the Company. This position will include a high volume of very complex reporting and for this reason we are focusing our search on reporting experience and knowledge and someone who is very comfortable with this being a priority from day one. Under current guidelines the role will start remotely, and the team will return to an...
Inbound Sales Account Manager Our Sales Teams look after small to medium size business right through to some of the largest resellers across the UK. Working with these accounts can be demanding - the teams work at a fast pace and are used to managing a busy workload. In this high-volume Inbound Sales role, you will manage day-to-day requirements from your account base with the aim of delivering increased revenue across the accounts. What is the role? You will manage all inbound opportunities from your assigned account base, responding to all quote requests with the aim of increasing revenue opportunities and lines per quote. This is an opportunity for someone with strong administration and customer service skills, with ability to work to targets and a drive to succeed in a fast-paced, pressurised environment. How will you do this? Your role will be a mix of handling inbound calls and emails and pro-actively supporting your clients with queries, orders and billing. You will...
13 Jan, 2021
Full Time
Inbound Sales Account Manager Our Sales Teams look after small to medium size business right through to some of the largest resellers across the UK. Working with these accounts can be demanding - the teams work at a fast pace and are used to managing a busy workload. In this high-volume Inbound Sales role, you will manage day-to-day requirements from your account base with the aim of delivering increased revenue across the accounts. What is the role? You will manage all inbound opportunities from your assigned account base, responding to all quote requests with the aim of increasing revenue opportunities and lines per quote. This is an opportunity for someone with strong administration and customer service skills, with ability to work to targets and a drive to succeed in a fast-paced, pressurised environment. How will you do this? Your role will be a mix of handling inbound calls and emails and pro-actively supporting your clients with queries, orders and billing. You will...
Are you an enthusiastic and reliable landscaper Team Leader local to Reading seeking an annual salary between £25,000 to £30,000 & want a great working environment? We are looking for dynamic people to maintain, organize and motivate various sites, ensuring all Landscaping services are delivered to a high standard which meets client expectations. The Team leader will work to their own initiative identifying opportunities for improvement and driving business development in their area. Our client is a fast-growing businesses in the industry and is one of the UK's leading provider of the Design and builds of commercial Gardens. As part of their growth plans this year they are now looking to recruit a soft landscaper. The successful candidate will work to their own initiative and organise resources to deliver an effective service delivery of Soft landscaping duties including: Weeding Pruning Turfing Reading site plans Planting General maintenance The successful Supervisor will...
12 Jan, 2021
Full Time
Are you an enthusiastic and reliable landscaper Team Leader local to Reading seeking an annual salary between £25,000 to £30,000 & want a great working environment? We are looking for dynamic people to maintain, organize and motivate various sites, ensuring all Landscaping services are delivered to a high standard which meets client expectations. The Team leader will work to their own initiative identifying opportunities for improvement and driving business development in their area. Our client is a fast-growing businesses in the industry and is one of the UK's leading provider of the Design and builds of commercial Gardens. As part of their growth plans this year they are now looking to recruit a soft landscaper. The successful candidate will work to their own initiative and organise resources to deliver an effective service delivery of Soft landscaping duties including: Weeding Pruning Turfing Reading site plans Planting General maintenance The successful Supervisor will...
Retail Sales Support Our Retail Division is an exciting area of Westcoast, working collaboratively with leading retailers in the UK. The retail team are a driving force behind our success as no.1 UK distributor for many of our vendors and customers, thanks to the hard work and dedication of these people we can maintain and grow vendor relationships and drive revenue across the business. What is the role? As retail sales support you will support the national account manager in delivering world-class service to a defined portfolio of major retail accounts. You will assist in growing revenue & profit and managing product availability through forecast analysis, attending both customer and vendor meetings; analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast's relationship with its key retail partners. The role is based...
12 Jan, 2021
Full Time
Retail Sales Support Our Retail Division is an exciting area of Westcoast, working collaboratively with leading retailers in the UK. The retail team are a driving force behind our success as no.1 UK distributor for many of our vendors and customers, thanks to the hard work and dedication of these people we can maintain and grow vendor relationships and drive revenue across the business. What is the role? As retail sales support you will support the national account manager in delivering world-class service to a defined portfolio of major retail accounts. You will assist in growing revenue & profit and managing product availability through forecast analysis, attending both customer and vendor meetings; analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast's relationship with its key retail partners. The role is based...
Our prestigious client based in Theale are currently recruiting for Customer Support Executives to join their team on an ongoing temporary basis. Initially this role will be working from home. Full training will be offered, and the company will provide the relevant equipment. The Role Logging a high volume of technical customer calls on to the database. Resolving basic customer queries over the phone Transferring calls to relevant departments if unable to resolveThe Person Excellent communicator with good customer service skills. High attention to detail Ability to multitask with a self-motivated attitude. Experience of working within a busy customer service role is essential for this role. Adaptable and flexible attitude Self-motivated Previous experience of working on Salesforce would be advantageous but not essential as full training will be provided
12 Jan, 2021
Seasonal
Our prestigious client based in Theale are currently recruiting for Customer Support Executives to join their team on an ongoing temporary basis. Initially this role will be working from home. Full training will be offered, and the company will provide the relevant equipment. The Role Logging a high volume of technical customer calls on to the database. Resolving basic customer queries over the phone Transferring calls to relevant departments if unable to resolveThe Person Excellent communicator with good customer service skills. High attention to detail Ability to multitask with a self-motivated attitude. Experience of working within a busy customer service role is essential for this role. Adaptable and flexible attitude Self-motivated Previous experience of working on Salesforce would be advantageous but not essential as full training will be provided
Firmware Engineer - Berkshire - £40-60K - Embedded Computer Products. A constant requirement for better and more complex products has opened up an opportunity for a Firmware Engineer with this Internationally known manufacturer of Embedded computer products. You'll be Degree qualified with proven experience of Embedded C programming for x86, PowerPC or high- performance ARM processors and with practical experience programming a range of hardware devices at bare metal level. This Firmware Engineer role will involve developing and maintaining the UEFI BIOS and IPMI firmware on multiple platforms as well as developing and enhancing test and diagnostic programs and working with hardware designers. A good appreciation of hardware is essential. Key Requirements include for the Firmware Engineer include: • An Engineering Degree. • Proficiency in Embedded C for x86, PowerPC or High-performance ARM processors. • Programming a variety of hardware devices at bare metal level. • A good...
12 Jan, 2021
Full Time
Firmware Engineer - Berkshire - £40-60K - Embedded Computer Products. A constant requirement for better and more complex products has opened up an opportunity for a Firmware Engineer with this Internationally known manufacturer of Embedded computer products. You'll be Degree qualified with proven experience of Embedded C programming for x86, PowerPC or high- performance ARM processors and with practical experience programming a range of hardware devices at bare metal level. This Firmware Engineer role will involve developing and maintaining the UEFI BIOS and IPMI firmware on multiple platforms as well as developing and enhancing test and diagnostic programs and working with hardware designers. A good appreciation of hardware is essential. Key Requirements include for the Firmware Engineer include: • An Engineering Degree. • Proficiency in Embedded C for x86, PowerPC or High-performance ARM processors. • Programming a variety of hardware devices at bare metal level. • A good...
We are currently seeking multiple Sales Lorry Drivers. Have you got class 1 driving experience? Do you want to work with one of the UK's largest companies? Are you looking to secure a full time permanent position within a secure company? If the answer is YES then please read on and apply for this great opportunity! As a HGV Class 1 Tanker Driver your duties will include: Loading and discharging of dry powders. Responsibility for planning own routes in liaison with the logistics team. Responsibility for first use inspection and cleanliness of vehicle. Completion of paperwork to a high standard, including tickets and inspections. You will hold the following essential skills and experiences: Possess a DIGI card. Held Class 1 licence for at least 2 years. Drivers CPC. Flexibility as start and finish times will vary. Availability for night and weekend work is essential. The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety...
11 Jan, 2021
Full Time
We are currently seeking multiple Sales Lorry Drivers. Have you got class 1 driving experience? Do you want to work with one of the UK's largest companies? Are you looking to secure a full time permanent position within a secure company? If the answer is YES then please read on and apply for this great opportunity! As a HGV Class 1 Tanker Driver your duties will include: Loading and discharging of dry powders. Responsibility for planning own routes in liaison with the logistics team. Responsibility for first use inspection and cleanliness of vehicle. Completion of paperwork to a high standard, including tickets and inspections. You will hold the following essential skills and experiences: Possess a DIGI card. Held Class 1 licence for at least 2 years. Drivers CPC. Flexibility as start and finish times will vary. Availability for night and weekend work is essential. The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety...
Retail Account Manager Our Retail Division is an exciting area of Westcoast, working collaboratively with top retailers in the UK. The retail team are a driving force behind our success as no.1 UK distributor for many of our vendors and customers, thanks to the hard work and dedication of these people we can maintain and grow vendor relationships and drive revenue across the business. What is the role? As retail account manager you will work closely with the wider retail team in delivering a high-level service to one of our major retail account. You will assist in growing revenue & profit and managing product availability through forecast analysis, attending both customer and vendor meetings; analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast's relationship with one of our key retail partners. The role is based...
11 Jan, 2021
Full Time
Retail Account Manager Our Retail Division is an exciting area of Westcoast, working collaboratively with top retailers in the UK. The retail team are a driving force behind our success as no.1 UK distributor for many of our vendors and customers, thanks to the hard work and dedication of these people we can maintain and grow vendor relationships and drive revenue across the business. What is the role? As retail account manager you will work closely with the wider retail team in delivering a high-level service to one of our major retail account. You will assist in growing revenue & profit and managing product availability through forecast analysis, attending both customer and vendor meetings; analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast's relationship with one of our key retail partners. The role is based...
Job Purpose Our System Integrators team works across a number of key resellers, bringing together our range of products, services and vendors to deliver a bespoke system and service to their end users. This is an area of our business that is continuing to grow, and as such we are seeking to add an additional Business Development Manager to focus on new business for this area. The Job Role You will manage the customer experience through their entire journey (customer on-boarding, pre-sales support, post-sales support, common troubleshooting, etc.) There will also be focus within our existing customer base to develop new opportunities with our key vendors. Key Responsibilities * Open and create new relationships within the Reseller market, focussing on the value we add around our key vendors. * Design and execute business development programs around our key vendors and value-added services to maximise new business growth opportunities. * Undertake effective program...
09 Jan, 2021
Full Time
Job Purpose Our System Integrators team works across a number of key resellers, bringing together our range of products, services and vendors to deliver a bespoke system and service to their end users. This is an area of our business that is continuing to grow, and as such we are seeking to add an additional Business Development Manager to focus on new business for this area. The Job Role You will manage the customer experience through their entire journey (customer on-boarding, pre-sales support, post-sales support, common troubleshooting, etc.) There will also be focus within our existing customer base to develop new opportunities with our key vendors. Key Responsibilities * Open and create new relationships within the Reseller market, focussing on the value we add around our key vendors. * Design and execute business development programs around our key vendors and value-added services to maximise new business growth opportunities. * Undertake effective program...
Customer Service Advisor Our Customer Service team work closely with our customers. As an appointed advisor to a dedicated set of accounts, they build strong working relationships to enable them to best support and resolve varied post-sale queries and issues received. This team experience a broad range of queries and have a broad understanding of how the business operates. What is the role? Working as part of a Customer Service team in our Wholesale division, you will be the first point of contact for all post-sale queries relating to your dedicated account base. How will you do this? This is a non-call centre environment; the team are primarily email based and each advisor acts as a dedicated point of contact for a set of assigned customers. You will deal with all queries, issues and complaints from your customers - developing a good relationship and a strong understanding of your customer. Working in a case-management style, you will manage each query through to resolution....
08 Jan, 2021
Full Time
Customer Service Advisor Our Customer Service team work closely with our customers. As an appointed advisor to a dedicated set of accounts, they build strong working relationships to enable them to best support and resolve varied post-sale queries and issues received. This team experience a broad range of queries and have a broad understanding of how the business operates. What is the role? Working as part of a Customer Service team in our Wholesale division, you will be the first point of contact for all post-sale queries relating to your dedicated account base. How will you do this? This is a non-call centre environment; the team are primarily email based and each advisor acts as a dedicated point of contact for a set of assigned customers. You will deal with all queries, issues and complaints from your customers - developing a good relationship and a strong understanding of your customer. Working in a case-management style, you will manage each query through to resolution....
Outbound Sales Account Manager Our Sales Teams look after small to medium size business right through to some of the largest resellers across the UK. Working with these accounts can be demanding - the teams work at a fast pace and are used to managing a busy workload. In this Outbound Sales role you will drive new business across your account base with the aim of growing the accounts and pro-actively managing new opportunities. What is the role? You will pro-actively manage and create new opportunities from your assigned account base, developing relationships and growing your accounts to full potential. How will you do this? As outbound account manager your focus will be on developing relationships with warm clients, driving business development vital in maximising growth across a select account base, your role will be mapping and targeting accounts through pro-active calls and applying your tenacity to ensure that your individual KPI's are met along with hitting team targets....
07 Jan, 2021
Full Time
Outbound Sales Account Manager Our Sales Teams look after small to medium size business right through to some of the largest resellers across the UK. Working with these accounts can be demanding - the teams work at a fast pace and are used to managing a busy workload. In this Outbound Sales role you will drive new business across your account base with the aim of growing the accounts and pro-actively managing new opportunities. What is the role? You will pro-actively manage and create new opportunities from your assigned account base, developing relationships and growing your accounts to full potential. How will you do this? As outbound account manager your focus will be on developing relationships with warm clients, driving business development vital in maximising growth across a select account base, your role will be mapping and targeting accounts through pro-active calls and applying your tenacity to ensure that your individual KPI's are met along with hitting team targets....
This will initially be working from home and the temporary booking will be until the middle of April 2021. Our client is based in Theale. Excellent opportunity to join a technology company in their busy Finance department. Working in the Revenue Operations Team you will be responsible for all order processing, software & hardware fulfilment, hosting access, support contract creation and invoicing for your region; working to strict month end deadlines, revenue recognition rules and Sarbanes Oxley guidelines. This is an internal team with a strong customer focus. You role: Ensuring customer orders have been through the correct approval channels to meet all contractual, legal and business requirements. Verifying customer orders have been completed to a minimum standard to ensure that delivery expectations can be met Entering customer orders onto accounting software within set SLA Despatching customer orders (electronic and physical media) & licence key generation Creating...
06 Jan, 2021
Seasonal
This will initially be working from home and the temporary booking will be until the middle of April 2021. Our client is based in Theale. Excellent opportunity to join a technology company in their busy Finance department. Working in the Revenue Operations Team you will be responsible for all order processing, software & hardware fulfilment, hosting access, support contract creation and invoicing for your region; working to strict month end deadlines, revenue recognition rules and Sarbanes Oxley guidelines. This is an internal team with a strong customer focus. You role: Ensuring customer orders have been through the correct approval channels to meet all contractual, legal and business requirements. Verifying customer orders have been completed to a minimum standard to ensure that delivery expectations can be met Entering customer orders onto accounting software within set SLA Despatching customer orders (electronic and physical media) & licence key generation Creating...
Marketing Account Manager What is the Marketing Account Manager role? As a Senior Marketing Account Manager, you will own all marketing campaigns for one of our biggest brands. This will involve liaising with internal and external stakeholders to plan, pitch, execute and report back on a full range of marketing campaigns. You will be part of a wider team delivering marketing campaigns that meet business objectives, engage customers and drive sales. How will you do this? Using information gathered from market analysis, customer insights and sales trends, you will devise creative, innovative and impacting marketing plans that meet stakeholder objectives. You will manage the execution of your marketing plans with the support from your internal team and external agencies. At the end of the quarter, campaign results and ROI are collated and presented to stakeholders at quarterly business reviews. * Maintain and manage internal and external stakeholder relationships * Plan and execute a...
06 Jan, 2021
Full Time
Marketing Account Manager What is the Marketing Account Manager role? As a Senior Marketing Account Manager, you will own all marketing campaigns for one of our biggest brands. This will involve liaising with internal and external stakeholders to plan, pitch, execute and report back on a full range of marketing campaigns. You will be part of a wider team delivering marketing campaigns that meet business objectives, engage customers and drive sales. How will you do this? Using information gathered from market analysis, customer insights and sales trends, you will devise creative, innovative and impacting marketing plans that meet stakeholder objectives. You will manage the execution of your marketing plans with the support from your internal team and external agencies. At the end of the quarter, campaign results and ROI are collated and presented to stakeholders at quarterly business reviews. * Maintain and manage internal and external stakeholder relationships * Plan and execute a...
Account Manager - Contractual Print The Contractual Print sales team work collaboratively with businesses across the UK and are continuously evolving to meet their clients' needs and remain competitive in the IT industry, they are a key part of our success as No.1 UK distributor for many of our vendors and customers. Working in our contractual print team is the perfect opportunity to apply your drive and tenacity whilst developing your sales and account management skills and growing your network in the IT industry. What is the role? As an Account Manager in our Contractual Print team, you will be part of a small but fast paced sales team, you will manage a set base of accounts and be vital to revenue and margin growth across these accounts - regularly engaging with key contacts through outbound calls, ensuring all customer emails and calls are dealt with efficiently and identifying/creating upsell opportunities. Excellent customer service is at the forefront of everything we do...
06 Jan, 2021
Full Time
Account Manager - Contractual Print The Contractual Print sales team work collaboratively with businesses across the UK and are continuously evolving to meet their clients' needs and remain competitive in the IT industry, they are a key part of our success as No.1 UK distributor for many of our vendors and customers. Working in our contractual print team is the perfect opportunity to apply your drive and tenacity whilst developing your sales and account management skills and growing your network in the IT industry. What is the role? As an Account Manager in our Contractual Print team, you will be part of a small but fast paced sales team, you will manage a set base of accounts and be vital to revenue and margin growth across these accounts - regularly engaging with key contacts through outbound calls, ensuring all customer emails and calls are dealt with efficiently and identifying/creating upsell opportunities. Excellent customer service is at the forefront of everything we do...
Sales Support Administrator Our team of Sales Support Administrators work across the sales floor to support every account manager, ensuring that our customers receive a seamless experience and that the sales order process is completed to a high standard. They're a customer focused team, working in a fast-paced environment where accuracy and service levels are of key importance. What is the role? As Sales Support Administrator you will support in ensuring the smooth day to day function of the wholesale business, maximising the profitability of the account portfolio, supporting the sales teams and clients with sales orders, running of reports, and insuring any relevant information is communicated effectively across the teams and customers. Customer Service is at the forefront of everything we do here at Westcoast, so providing an excellent service, developing key relationships and consistently meeting SLA's and KPIs will be a vital part of this role. How will you do this? *...
06 Jan, 2021
Full Time
Sales Support Administrator Our team of Sales Support Administrators work across the sales floor to support every account manager, ensuring that our customers receive a seamless experience and that the sales order process is completed to a high standard. They're a customer focused team, working in a fast-paced environment where accuracy and service levels are of key importance. What is the role? As Sales Support Administrator you will support in ensuring the smooth day to day function of the wholesale business, maximising the profitability of the account portfolio, supporting the sales teams and clients with sales orders, running of reports, and insuring any relevant information is communicated effectively across the teams and customers. Customer Service is at the forefront of everything we do here at Westcoast, so providing an excellent service, developing key relationships and consistently meeting SLA's and KPIs will be a vital part of this role. How will you do this? *...
My client is looking for a Revenue Operations Executive to join the work within the busy Finance Department. The successful candidate will be responsible for supporting the order processing and invoicing procedures in accordance with strict month-end deadlines, revenue recognition rules and pre-approved guidelines. The role: Ensuring customer orders have been through the correct approval channels to meet all contractual, legal and business requirements. Verifying customer orders have been completed to a minimum standard to ensure that delivery expectations can be met Entering customer orders onto accounting software within set SLA Dispatching customer orders (electronic and physical media) & licence key generation Managing stock levels and liaising with suppliers Creating customer support contracts Raising all customer invoices for GBS Raising customer credit notes and re-invoicing where required Working with the Credit Control department to ensure documents meet customer...
05 Jan, 2021
Seasonal
My client is looking for a Revenue Operations Executive to join the work within the busy Finance Department. The successful candidate will be responsible for supporting the order processing and invoicing procedures in accordance with strict month-end deadlines, revenue recognition rules and pre-approved guidelines. The role: Ensuring customer orders have been through the correct approval channels to meet all contractual, legal and business requirements. Verifying customer orders have been completed to a minimum standard to ensure that delivery expectations can be met Entering customer orders onto accounting software within set SLA Dispatching customer orders (electronic and physical media) & licence key generation Managing stock levels and liaising with suppliers Creating customer support contracts Raising all customer invoices for GBS Raising customer credit notes and re-invoicing where required Working with the Credit Control department to ensure documents meet customer...
Our Theale based client is seeking a Customer Service Advisor to join their team. The role is a busy position, and a great opportunity to work for a growing company. You will need to be eager to learn and have a strong attention to detail as you will be entering client data on to the system as part of your role. This is an excellent opportunity to join a growing company. Our client operates rotating shifts from (phone number removed)pm on rotating shifts, but you will be working 9-5.30pm in your first 6 months whilst training. Tasks: Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer...
05 Jan, 2021
Full Time
Our Theale based client is seeking a Customer Service Advisor to join their team. The role is a busy position, and a great opportunity to work for a growing company. You will need to be eager to learn and have a strong attention to detail as you will be entering client data on to the system as part of your role. This is an excellent opportunity to join a growing company. Our client operates rotating shifts from (phone number removed)pm on rotating shifts, but you will be working 9-5.30pm in your first 6 months whilst training. Tasks: Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer...