Pro currently has an exciting opportunity for a Technical Consultant/Specialist to work with a specific Client within our Technical Accounting team. This role is permanent and based in Gloucester.

Main Duties and Responsibilities

The post holder will be responsible for the performance of the specified Client services within the function area and will have a blend of skills and experience as an insurance and reinsurance SME and technical expert.

Responsibilities include:

Delivery of contract profitability
Analysing performance towards SLA’s, identifying steps to mitigate delivery issues and escalating to the Client Manager where necessary
Implement decisions made on activities within the team
Service delivery to specified clients
Provide technical training and assistance at times to other members of staff
Identify and escalate any issues impacting current and future business opportunities
Provide meaningful MI and analysis to Client Manager
Resolve issues internally and support resolutions externally

Skills and Experience

Awareness of profitability of specified client contract
Ability to work on own initiative
Strong technical (re)insurance knowledge and skills
Excellent working knowledge of London Market systems and procedures
Experience or in depth knowledge of London Market broker systems and procedures
Ability to prioritise team workload to meet deadlines
Understanding of principles of insurance and reinsurance is essential
Excellent communication skills
Maintain a conscientious, positive and enthusiastic approach to work, maintaining good working relationships with Clients and colleagues

Pro is a global business and consulting company focused solely on the insurance and reinsurance industries. We are based in financial centres around the world including offices in Gloucester, London, Zurich, New York and Buenos Aires. If you have the skills mentioned above and are looking to build your career with part of a global business, then send in your CV and one of the recruitment team will be in touch.

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