Senior Application Analyst

£36,345–£43,614 p.a. + benefits

About the role:

The Editorial and Production Application Team, based within the Technology Group, are responsible for a range of applications supporting the global publishing divisions for both books and journals publishing. We are close-knit, friendly team of analysts and developers, with members based in Cambridge and Manila.

We are seeking a Senior Application Analyst to join the team in Cambridge. You will ensure that the systems delivered by the Technology Group meet the needs of our publishing business, by modelling current and desired business processes, defining requirements, investigating solutions, writing specifications, sprint-planning, providing quality assurance, and reviewing outcomes. You will be providing support to our global user base, as well as helping to develop new functionalities for our key publishing systems. The publishing industry is experiencing a period of rapid change, and you will have the opportunity to make a significant contribution to the successful transformation of business processes to meet the challenges of a fast-moving industry.

If you are excited by what you have read above and are interested in this opportunity, please take a look at the job description attached for more information.

About you

This is a challenging and rewarding role, involving close interaction with functions throughout the business globally – including editorial, production, sales and marketing, customer services, and finance developers – as well as skilled technical staff within the Technology Group. You will be highly motivated and a quick learner. Flexibility, excellent time-management skills, ability to work under pressure, a strong aptitude for problem-solving, and good verbal and written communication are essential.

Responsibilities will include:

analysis, modelling, and documentation of as-is and to-be business processes;
requirements engineering;
stakeholder management;
liaison with end-users and developers, on- and off-shore;
creation of detailed specifications and documentation, both for new systems and for developments to existing ones;
identifying measures for, and monitoring, realisation of business benefits;
day-to-day application support.

You will have excellent verbal and written communication skills, able to work under pressure and to deal with both highly technical staff and non-technical end-users. You will have experience of requirements engineering and business process modelling, and the ability to read and write technical specifications. Experience of working in a publishing environment would be a distinct advantage, as would knowledge of the Filemaker suite (version 16 or higher), although further training will be given.

Why Cambridge University Press?

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We’re one of the world’s most respected publisher, driven by the purpose of unlocking people’s potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers

Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.

Our benefits include group personal pension and free life assurance, an inclusive and flexible working environment comprising of 28 days holiday (plus bank holidays), on-site fitness facilities, and many more. Furthermore, our Cambridge office is just a 10 minutes’ walk from the train station.

If you have any questions or queries, please contact us on

Ref: JE20/094