Grovelands is a purpose-built care home providing residential and dementia care. Completed in 2007, the home is situated in a quiet residential area near the heart of Yeovil close to shops, cafés and other services.
Complete with pleasant grounds, Grovelands provides a comfortable and friendly environment for our residents and their guests. Grovelands can accommodate 61 residents and has been rated Outstanding in its latest CQC report.
Life is for living and Grovelands prides itself on creating a new chapter for residents in which they can gain a variety of experiences and continue to make cherished memories. With a well-stocked shop, dedicated hair salon and generous gardens, Grovelands prides itself in being the perfect place to spend the day, have a holiday or make a new home.
At Somerset Care, our values and culture is what makes us different. It is the culmination of all things we do that makes us a very special company to work for. We support people to live the life they choose.
As a Manager, you will lead a team delivering care and support to enhance the lives of our customers. The Manager role is critical in the delivery of our mission. Every day you will role model leadership behaviours that create and enhance our values and lead culture.
Our vision and what we want to achieve:
We aim to be the care provider of choice - when people think of excellent care, they think of the Somerset Care Group
Leading, directing, supervising and supporting staff teams working within the care home by providing a network of services which can respond flexibly to the needs of individual customers.
Planning and managing succession within your workbase, ensuring an effective supply of appropriately skilled and experienced staff are working to meet service delivery requirements.
Ensuring effective and structured team communication, forums and recognition is embedded in your service.
Delivering excellent customer care, ensuring all staff deliver to Somerset Care’s standards of quality, safety, dignity and choice
Show potential customers the service and advise families of how the service can meet the personal needs of the individual customers, assess potential customers either in their own homes, other care services, hospital or hospice
Ensuring proactive income generation to meet and exceed Company targets and main high levels of occupancy within the home.
Ensuring your service and team understand and work to full compliance with Somerset Care’s internal Quality Assurance standards and expectations
Ensuring customer satisfaction is prioritised, responding fully and effectively to complaints and concerns raised in line with Somerset Care’s complaints policy.
Manage targeted expenditure of the home.
What we need from you:
Minimum 2 years management experience
Formal management or business qualification equivalent to level 3 or above
Demonstrable business and service management skills including HR, facilities, IT
Experience of working within quality assurance systems and continuous service improvement cultures
Experience of recruitment and on-boarding of staff
Minimum of Diploma in Health and Social Care (Adults) for England (QCF) Level 3 or equivalent.
Has or willingness to work towards a Diploma in Leadership for Health and Social Care (Adults) for England (QCF) Level
Excellent IT skills
Full UK driving licence and access to own vehicle.
If you would like to make a difference to people’s lives we would love to receive your application, or to find out more, please contact our Recruitment Team on 01823 448321.
Somerset Care, so much more rewarding. Do more than a job, change a life………