Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

About the role

The Longhills hostel is part of the Bristol complex needs service; which provides level 1 accommodation and housing related support for vulnerable adults with complex needs and/or mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey and move on.

As a Support Worker (known internally as a Project Worker), you will provide high-quality support, care and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work with clients to identify their personal aims and ambitions, and assist in developing plans to achieve them.

What we’re looking for

To succeed in these highly rewarding roles you will:

Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself
Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change
Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues
Be committed to our Recovery Ethos

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

Please note, due to the needs of our services, Support Workers are required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

What we offer

Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form. INCLUDE FOR SM WEBSITE

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 26 June 2020

Interview and assessments on: 8 July 2020 (to be held remotely via video conference call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.