Job Purpose:

Reporting to the Head of Governance, the newly appointed Third Party Manager will work closely with Business Owners across Winterflood that are responsible for establishing and maintaining a variety of Third-party supplier and outsourcing relationships. The primary function of the role will be to support the Owners in achieving optimised commercial value and reducing the risks associated with such relationships throughout their lifecycle. This will typically require input during the proposal stages, supplier on-boarding, relationship monitoring and key reviews; through to the renewal or exit arrangements at the end of contractual arrangements

In this newly created role, the incumbent will act as Winterflood’s lead representative across the Third-Party Management team (TPM), and ensure that the business owners are fully supported in managing Winterflood’s third party suppliers and implementing the requirements of the Close Brothers Group Third Party Management Framework

Direct Reports:


Key Responsibilities:

Lifecycle Management

Work with the Chief Operating Officer, Head of Governance, Head of IT and their nominated delegates to continue embedding the Third-Party Management framework across all relevant areas of the business.
Partner with appropriate stakeholders to ensure that supplier and outsourcing relationships are managed in line with Winterflood’s standards and procedures; establishing new processes where necessary to ensure consistent supplier management across the business.
Coordinate the on-boarding, supplier management, change management, renewal, exit and transitional arrangements across Winterflood’s supplier relationships, ensuring they are executed in line with standards and procedures.
Identify and monitor risks associated with Winterflood’s suppliers, escalating to the Chief Operating Officer as required.
Identify and prioritise key supplier relationships and services which pose significant threat to the continuity of the business activities should they experience significant disruption or failure.
Ownership and responsibility for Winterflood’s Third Party Procedural documents and associated literature.
Maintain centralised records of supplier contracts and other relevant documentation.
Compile and analyse monthly management reports to show the cost, movements, trends and risks across Winterflood’s third party supplier base.
Develop effective relationships with other areas of Winterflood and, where necessary, the Close Brothers Group to ensure alignment and endorsement of supplier management activities (e.g. Legal, Risk, Compliance, Data Governance).
Work closely with relevant colleagues across the Winterflood business, where ongoing supplier monitoring and assurance activities are required.
Ensure effective liaison between TPM, Legal and Compliance regarding any SYSC 8 or other regulatory notifications as they arise.
Ensure continuous improvement and cost saving initiatives are delivered in conjunction with appropriate business owners across the third-party lifecycle,

Risk & Compliance

Ensure that all Governance, Compliance and Legal requirements are adhered to and all reporting and reviewing activities required by Winterflood’s Compliance function, Internal or external auditors or Winterflood’s Regulators are carried out to the required standards

Skills and Experience


Experience of supplier relationship management
Excellent stakeholder management skills with experience of partnering with senior business stakeholders
Excellent coordination and organisational skills
Excellent verbal and written communication skills
Understanding of risk management in the context of third parties and an ability to identify potential emerging risks
Understanding of SYSC 8 and other key regulatory obligations related to third party management
Strong analytical skills
Ability to produce cohesive Management Information on a consistent basis


Technical experience of risk identification and risk management
Demonstrable experience of driving the TPM agenda in an organisation
Ability to meet the demands of the business whilst working within a risk framework

Education and Qualification


Educated to A level standard or equivalent


Educated to degree level or equivalent
MCIPS Accreditation