Are you looking for a new challenge?
Do you thrive working in a fast-paced environment?
Are you driven by doing your job well and being thorough in your approach? If so, this could just be the role for you!
We are seeking a confident communicator to come and join our Customer Accounts team. The role will focus on the overdue accounts, ensuring timely payments are made, resolving account queries, and managing debt recovery.
To be successful in the role you will need to be a confident communicator with an excellent telephone manner. The role requires someone who has a friendly manner with a strong emphasis on customer service and empathy. You will need commitment, drive, and enthusiasm to succeed in the role.
This is a full-time permanent position where you will be contracted to 37.5 hours per week, working Monday to Friday. The office operational hours are 8.30 am to 5.30 pm.
This position will be based at our Exmoor House Head Office in South Molton. The successful candidate will commence employment and work from the office. We have a full set of Safety COVID-19 protocols, which you will be sent before employment commences, to ensure you understand the measures we have in place and to ensure all employees are kept safe. On the job training will be provided, that will be given from a safe social distance. With Covid-19 in mind, we have adapted our interview process accordingly and it may be that your interview will be virtual, taking place via Skype or TEAMS.