Are you committed to ensuring the highest quality of technical service?
Are you able to deliver excellent levels of customer service and support?
If so … we need you!
Here’s what you can expect to be doing…
A professional team member is required to service and repair a range of B. Braun Medical equipment (predominantly infusion devices) at sites along the M4 corridor.
Your main responsibilities will be:
Perform on-site servicing and repairs of B. Braun provided medical products at customer sites, including patient homes where required.
Self-scheduling of PPMs on contracted equipment direct with customers as required.
To ensure that Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
Proactively seek to improve the processes and service provided by B. Braun Technical Services.
Provide accurate and detailed reports on all work carried out.
Develop strong and productive relationships / partnerships with customers.
Ensure effective maintenance and calibration of all B. Braun provided tools and test equipment.
Responsible for the accurate management of issued stock items.
Work in conjunction with B Braun Sales, Customer Services and Technical Support teams to ensure an excellent standard of customer support.
What you’ll need to succeed:
Experienced and skilled in providing comprehensive technical repair and servicing.
Qualified to HNC or equivalent in Engineering (preferably Electronics).
A competent and experienced hands on service engineer, with the ability to problem solve effectively and efficiently.
Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
A team player, with the ability to also work unsupervised using their own initiative.
An excellent communicator with the ability to deal and interact with customers effectively at all levels.
Strive for more…
We are an Investor in People Gold Standard Company and we do exactly that...invest in our people, through continuous career development, on-the-job training, and professional qualifications. The opportunities are endless at B. Braun, as we are in a continuous growth phase. You can really drive your own career here and are trusted to do a fantastic job.
Whatever role you are in, you are in some way, shape or form contributing to protecting and improving the health of people around the world. Our team love that they genuinely make a difference!
Our team deserve great benefits
Aside from offering a competitive salary, we have tailored our bene?ts package to make it relevant for your role with the aim to support you at work and at home. This includes group pension plan, life assurance, private medical insurance, enhanced annual leave, enhanced statutory pay and group income protection to name a few.
To find out more about working with us, search #weareteambb on LinkedIn, Instagram, Twitter and Facebook.