Do you have experience of our in-store products? Are you happy to work from home and have tolerance, energy,
and commitment to provide unparalleled customer service for queries, order processing, advising on opening hours and so on?
Following the hugely successful growth of the Customer Services team in the business due to the Covid-19 pandemic, we are seeking individuals to build this service and provide exceptional support to our customers.
We will provide you with the training and equipment to allow to you fulfil the role, all you need is WiFi and a suitable place in your home to work from. You will initially join the team remotely and work from home, however the role will ultimately be based at our Head Office in South Molton. We are currently devising a training program which will be completed remotely or from a safe social distance at our Head Office.
This role requires pace and energy. We are looking for someone who is comfortable working in a fast-changing environment and confident to manage their own workload. You will need patience, exceptional listening and communication skills and be computer literate.
If you are interested in this role and committed to working within the values of our organisation, we are keen to hear from you. You can expect to work as part of a great team with opportunities for training and development, we are offering a competitive salary and benefits package.
We are continually monitoring the guidelines and advice provided by the UK Government as we navigate our way through Covid-19. As a business we take the safety and wellbeing of every one of our employees seriously and we are providing robust protocols and guidance to ensure the risk of spread is reduced and that all employees feel supported. It is our priority to ensure our candidates also remain safe and well in this unprecedented situation. Therefor we have adapted our interview process accordingly and it may be that your interview will be virtual, taking place via Skype or TEAMS.