English Lakes Hotels

The English Lakes Hotels group, is a well-established family owned business operating five individually styled hotels, and leisure facilities across the Lake District and North Lancashire.

This dynamic hospitality group offers our leisure and corporate guests an extensive range of experiences. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Hotels Group a popular year round destination for guests and team members alike, attracting many people from across the globe.

 

English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
To service guests rooms etc. and allocate areas quickly and efficiently to the standards set out in the Training Manual. MAIN DUTIES To work to the required standards whilst observing all aspects of hygiene and Health and Safety requirements when: • Servicing guest bedrooms and associated areas. • Assisting fellow team members as appropriate. • To be security conscious at all times with regards to guests, their property and the Hotel in general. • To report all suspicious persons and occurrences within the Hotel and it’s grounds immediately to the Housekeeping Manager or Assistant Housekeeping Manager or Duty Manager. • Respond to guests requests and requirements. • To maintain Good relations with other members of staff and departments both within the Hotel, and within English Lakes Hotels. • To be aware of and adhere to all the hotel and government rules and regulations at all times with special regard to: 1. Hygiene 2. Fire Precautions Act 1971 3. Fire Plans and Evacuation Procedures 4. Health and Safety Act 1974 5. Health Rules 6. Company Rules • To ensure high personal standards by presenting yourself correctly in a clean and tidy uniform in accordance with the Company’s Dress and Appearance Policy. • To be aware of the Service Recovery and +1 Procedure and act upon it accordingly. • To communicate respectfully with colleagues, other staff and guests. • To sort and bag soiled linen to the required standard. • To Complete turndown service as required • To undertake and complete any other reasonable tasks requested by members of management
English Lakes Hotels Windermere, Cumbria, United Kingdom
25 Sep, 2019
Full Time
Job Title: General Assistant Responsible to: Restaurant Manager, Restaurant Supervisor, Duty Manager Liaison with: All team members OVERALL PURPOSE OF JOB To ensure a quality approach to the service of food & beverage within the Grill, Smokehouse and Bar, thereby ensuring the maintenance of high standards to both hotel residents and non-resident guests. MAIN DUTIES - To ensure that food & beverages are correctly presented/served in accordance with procedures laid down by the Restaurant Manager and Training Manuals. - To ensure that the Restaurant and/or station is fully laid up with correct linen and tableware. - To ensure all storage/dumb waiters are kept clean & tidy. - To be fully conversant with wine and bar service in order to assist more senior staff as required. - To ensure high personnel standards by presenting yourself correctly in a clean and tidy uniform in accordance with the Dress & Appearance Policy. - To add to the image of the Inn, by being motivated, planning ahead and using your initiative. - To assist in the achievement of maximum profitability & sales by recognising sales opportunities and acting upon them. - To be aware of ervice Recovery and +1 Procedures and act upon it accordingly. - To be aware of and adhere to all Hotel and Government rules and regulations with special regard to:     -Hygiene     -Fire Precautions Act 1971     -Fire plans and evacuation procedures     -Health & Safety Act 1974     -Health rules     -Company rules - To be vigilant at all times to ensure the safety and security of the Hotel and guests, other employees and self. - To report any suspicious persons or occurrences in the Hotel. - To report faults and defects to Line Manager. - To communicate respectfully with colleagues, other staff and guests. - To respond to guests’ requests and requirements. - To carry out any other reasonable requests made by Line Manager or Management.
English Lakes Hotels Windermere, Cumbria, United Kingdom
25 Sep, 2019
Full Time
Assistant Restaurant & Banqueting Manager - Low Wood Hotel Responsible to: Restaurant & Banqueting Manager Liaison with : Heads of Department & Head Chef Overall Purpose of Job: 1. To ensure the Restaurant runs efficiently, effectively and maintains its reputation for friendly, efficient service and excellent cuisine. 2. To be aware of business levels and maximise sales wherever possible. 3. To maintain the Restaurant to the required standard of appearance and cleanliness. 4. To ensure maximum external & internal customer care at all times. 5. To assist with the responsibility for personnel working in the Restaurant and for there work performance and development. Main Duties To assist in preparing staff rota in accordance with weekly business sheets and monitor holidays, lieu and sick days. To directly supervise and co-ordinate the activities of staff during service. To assist with taking and monitoring bookings to ensure a smooth Restaurant Operation. To be actively involved in the recruitment, training & development of staff & in the preparation, & continual updating, of all training manuals. To ensure all customers’ orders and requirements are processed efficiently. To give advice upon dishes, their accompaniments, together with wines and beverages to both guests and staff. To liase with Head Chef in ensuring presentation and service of food is of the highest standard. To attend in the absence of the Restaurant Manager necessary Business and Food & Beverage meetings in order to recognise the requirements of guests. To promote, assist & encourage staff to further sales of food, liquor & wines. To always ensure correct staffing levels but also aim to minimise staff costs where possible. In the absence of the Restaurant Manager, monitor actual wage costs against those of budget. To develop and maintain a weekly cleaning rota for staff. To be aware of & adhere to all Hotel and Government rules & regulations with special regard: a) Hygiene b) Fire Precautions Act 1971 c) Fire Plans & Evacuation Procedures d) Health & Safety at Work Act 1974 e) Health rules, PSN, acoura f) Company rules & regulations g) Licensing Laws - To communicate respectfully with colleagues, other staff & guests. - To assist in successfully selecting developing & motivating a team in accordance with the Company's - - Standard of Practice, ensuring a total quality approach to the running of the Department and therefore to the business as a whole. - To attend training events and meetings where applicable. - To be aware of and adhere to the Service Recovery Procedures and act upon it accordingly. - To ensure high personal standards by presenting yourself correctly in a clean & tidy uniform in accordance with the Dress & Appearance Policy. - To be vigilant at all times to ensure the safety & security of the Hotel, guests, other employees & self. - To report any faults and defects to Line Manager. - To carry out any reasonable requests from Line Manager/Management.
English Lakes Hotels Windermere, UK,
25 Sep, 2019
Full Time
This fantastic highly sought after vacancy has arisen to join our professional Kitchen Brigade providing the opportunity for any highly motivated, ambitious Sous Chef looking to progress their career within the Hospitality Industry.  We expect our Chefs to have a passion for food and a flair for excellent standards of presentation, where the emphasis is always on creating the very best of guest experiences. In addition to support and training, we actively encourage innovation and creativity at every level. Attributes/Experience; Previous experience as a Sous Chef in 100 cover bustling restaurant with a fast pace with exceptional standards is absolutely essential.  You will show excellent people management skills and the ability to demonstrative innovation & drive, exercise excellent decision making qualities & be totally hospitality driven.  You must have excellent communication skills and be capable of managing a variety of tasks for yourself and others.  What we look for  A passion for hospitality Knowledge of budgets, stock controls, accounting systems and wage controls. Knowledge of menu costing systems.   A strong background in menu writing and menu training. Proven knowledge of Food management safety systems. Up to date knowledge on all allergen details, laws and law enforcements. Experience of staff management, recruitment, training and development. Flexibility and have the facility to work shifts. Track record of delivering results through your people, Attention to the smallest details What's in it for you? Negotiable hours; flexible approach to your requirements Hours guaranteed throughout the year Good rate of pay on offer Every hour worked is paid at your contracted rate of pay Complimentary Health Club Membership and Family Health Club Membership (t & c's apply) The opportunity to be part of the newest world class resort in one of the most beautiful destinations with an exciting new restaurant concept. Chef Whites provided Complimentary meals whilst on duty Discounted room nights across all English Lakes Hotels Resorts & Venues Discounts on food and beverages across all English Lakes Restaurants English Lakes Gift Vouchers and awards lunch presentation for each year of service About the Company The English Lakes Hotels group, is a well-established family owned business operating five individually styled hotels, and leisure facilities across the Lake District and North Lancashire. This dynamic hospitality group offers our leisure and corporate guests an extensive range of experiences. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Hotels Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Interested? All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo ID will be required at interview stage from candidates as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you still need to complete our easy online application form, you can request a hard copy to be sent to you if you prefer. See below to apply or go direct to www.englishlakes.co.uk/jobs. Job Description Sous Chef The Role… To assist in maintaining the Resort reputation as being renowned for its friendly efficient service & excellent cuisine.  To ensure the Kitchen is supervised and controlled efficiently and effectively. Reporting to…. Senior Sous Chef, Head Chef, Resort Head Chef Responsible for…. Junior Sous Chef, Senior Chef de Partie, Chef de Partie, Commis Chef, Kitchen Porters MAIN DUTIES AND RESPONSIBILITIES: To prepare and cook all food to a high standard.     To assist in the compilation of menus, taking into account changing trends, the Hotels market place and    originality.     To assist in maintaining the Hotels food gross profit level by control of purchasing, portioning wastage and production. To purchase any food for the Hotel in the absence of the Head Chef to the Hotels standards including the nominated suppliers.     To assist in maintaining an efficient cleaning schedule.     To attend meetings in absence of Resort/Head/Senior Sous chef     To assist with stock takes     Provide order lists and preparations list for your section.     To run and supervise any kitchen section to the required standard. To supervise an efficient team within the Department in the absence of the Head Chef. To communicate respectively with colleagues, other staff & guests. To be vigilant at all times to ensure the safety and security of the Hotel, Guests, other employees and self. To report all suspicious persons and occurrences within the Hotel. To provide and maintain a nourishing and balanced menu for staff meals. To attend to the guests requirements while acknowledging customer care at all times. To assist the Head Chef with any training within the Department. To report any maintenance faults within the Department. To assist in accurately keeping any records in the kitchen daily, weekly, and monthly record sheets. To ensure that all Hotel and Government rules are adhered to. To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly. To ensure high personal standards by presenting yourself correctly in a clean & tidy uniform in accordance with the Dress & Appearance Policy. To assist in the development & motivation of the team in accordance with the Company's Standards of Practice, ensuring a total quality approach to the running of the Department and therefore to the business as a whole. To carry out any reasonable requests made by the Head Chef/Management.    
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
We are looking for a dedicated and passionate individual who has a love for all things sweet and could rival Mary Berry. If you are fun, friendly and inspiring join our team. If this sounds great, then we want to hear from you. Attributes/Experience; As a Pastry Chef you will be managing the pastry section and will be in charge of producing all the Pastry requirements both sweet and savoury for this very busy world class resort. We are looking for an individual who has a proven track record of producing consistent and creative cuisine with innovation and flair being key.  You will have worked in a four star hotel environment or multi-site resort that caters for breakfast, lunch, afternoon teas, dinners and banqueting up to 250 covers. You must have excellent communication skills and able to work on your own or as part of a team and have a can do attitude.   What we look for (the detail) Must be flexible and have the facility to work shifts. Attention to the smallest detail A passion for hospitality The Benefits Uniform provided Complimentary meals whilst on duty Complimentary Health Club Membership for employee and family  Discounts on rooms at English Lakes Hotels Resorts & Venues Discounts on food and beverages at English Lakes restaurants English Lakes Gift Vouchers and annual awards lunch presentation Opportunities to train, develop and progress within the company  About the Company English Lakes Hotels Resorts & Venues, situated across the South Lakes and North Lancashire, are a well-established family owned group of 5 individually styled hotels, 2 Leisure Clubs, Watersports Centre and Marina. This dynamic collection of hotels holds host to leisure and corporate guests alike, with an extensive and popular range of features including award winning dining, plus leisure and event facilities to suit all occasions. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview stage as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you still need to complete our full on line application form, you can request a hard copy to be sent to you if you prefer. See below to apply or go to  www.englishlakes.co.uk/jobs   for all current vacancies
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
Room Attendant The Role….. As Room Attendant you will service guest bedrooms and allocated areas quickly and efficiently to the standards set out in the Training Manual, working amongst your fellow employees. Reporting To….. Head Housekeeper, Deputy Head Housekeeper, Assistant Housekeeper, Housekeeping Supervisors MAIN DUTIES AND RESPONSIBILITIES To work to the required standards whilst observing all aspects of hygiene and Health & Safety requirements when servicing guest bedrooms and associated areas. Assisting fellow workers as appropriate. To ensure security & care of Hotel’s and guests’ property by reporting to the Head Housekeeper, Assistant Head Housekeeper or Supervisor as appropriate: suspicious persons or occurrences in the Hotel, maintenance faults and the loss or otherwise of master keys. To maintain a high standard of internal and external Customer Care by responding to guests requests and requirements. Communicating respectfully with colleagues, other departments and guests. Keeping a clean, smart appearance and the wearing of the appropriate uniform, in accordance with the Dress and Appearance Policy. To carry out extra work as delegated by the Head Housekeeper, Deputy Head Housekeeper, Assistant Housekeeper and supervisors. To be aware of the Service Recovery Procedure and act upon it accordingly. To be aware of and adhere to all Hotel & Government rules & regulations. To carry out any other reasonable requests made by the Line Manager or Management. To actively involve yourself in the turn down shifts. Extra Duties To ensure all stores within Housekeeping are replenished daily. To clean public areas in accordance with the Training Manual.
English Lakes Hotels Windermere, Cumbria, United Kingdom
25 Sep, 2019
Full Time
The Role To ensure Blue Smoke on the Bay runs efficiently, effectively and maintains a maximum external & internal customer care required to meet the Resort standards. You will assist train and supervise all team members working in the Restaurant department whilst observing their work performance and development. Reporting to - Restaurant Manager Responsible for – Restaurant Assistants. MAIN DUTIES AND RESPONSIBILITIES: 1 To ensure whilst on shift Blue Smoke on the Bay runs efficiently and effectively and the experience exceeds all guest expectations. 2 To ensure all Restaurant areas are set to the required standard as laid down in the SOP training manuals. 3. To assist the management team in promoting high levels of morale, motivation and communications to instil a commitment to an exceptional level of guest expectations. 4. Work closely with the management team with regards to all feedback related to Blue Smoke on the Bay, ensuring all procedures are reviewed and training provided where necessary. 5. Understand the use of all Food & Beverage systems including Micros, Book-a-table and Fourth Hospitality. 6. To ensure that all guests needs and enquiries are dealt with in a friendly and courteous manner. 7. To directly supervise, co-ordinate and motivate the activities of staff during service. 8. To ensure all sales are maximised within your department by encouraging up selling all food and liquor through each team member. 9. To attend necessary business daily, weekly and monthly meeting in order to recognise the requirements of the guest 10. To be actively involved in the training and development of all team members. 11. To ensure that the weekly cleaning schedules are maintained for the department in line with company and Resort guidelines. 12. To ensure high personal standards by presenting yourself correctly in a clean tidy uniform in accordance with the Dress and Appearance Policy. 13. To maintain good working relations with other Departments in the Resort and all E.L outlets. 14. To carry out any reasonable requests, projects or tasks as defined by General Manager and Deputy General Manager. 15. To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly. 16. To be vigilant at all times to ensure the safety and security of the Resort, guests, other employees and oneself, reporting any issues to the Guest Relations Manager. 17. To report any faults and defects to Maintenance via the online system. 18. To be aware of & adhere to all Hotel and Government rules in line with the companies health and safety consultants.
English Lakes Hotels Windermere, UK
25 Sep, 2019
Full Time
Join the Low Wood Bay Resort & Spa team and help create enjoyable and memorable Lake District experiences for our guests.     Responsibilities of a Restaurant Manager You will  have had experience running large functions and weddings. You will show excellent people management skills and the ability to demonstrative innovation & drive, exercise excellent decision making qualities & be totally hospitality driven. You must have excellent communication skills and be capable of managing a variety of task for yourself and others.  Requirements for a Restaurant Manager Previous experience as a Restaurant Manager in 150 cover restaurant with a minimum of 4 stars is absolutely essential. Knowledge of budgets, stock controls, accounting systems and wage controls. Experience in use of Opera, Micros, Book-a-table and other hospitality systems. Knowledge of menu costing systems.   Have proven knowledge of Food management safety systems. Experience of staff management Inc. recruitment, training and development. Must be flexible and have the facility to work shifts. Track record of delivering results through your people, Attention to the smallest details A passion for hospitality Benefits for a Restaurant Manager Uniform provided (except footwear) Complimentary meals whilst on duty Complimentary Health Club Membership for employee and family   Discounts on rooms at English Lakes Hotels Resorts & Venues Discounts on food and beverages at English Lakes restaurants English Lakes Gift Vouchers and annual awards lunch presentation Opportunities to train, develop and progress within the company   Notes All applicants must be eligible to live and work in the UK.  Documented evidence of eligibility and photo I.D. will be required from candidates at interview as part of our standard recruitment process.
English Lakes Hotels Windermere, UK
25 Sep, 2019
Part Time
An extremely busy role that does not match industry perceptions. We are looking for a self-motivated individual with a passion for hospitality. This is a part time position - 2 nights. Attending to guest requests and requirements.    Security walk rounds Maintaining excellent presentation and cleanliness of public areas Daily and weekly reports The Person Friendly, courteous and helpful, with excellent communication skills Flexible, and able to work shifts Motivated to go the extra mile for guests and colleagues Previous experience in a Front of House department essential, preferably in a large 4* establishment Able to work on own initiative, whilst able to follow instructions Aptitude for computers, although further training will be given
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
We are looking for a dedicated and passionate individual to join our enthusiastic and talented kitchen brigade. If you are fun, friendly and inspiring, join our team.   Full and Part Time hours available - to start May 2019. The Role As a kitchen porter you will be integral in making sure the kitchen runs efficiently, you will be responsible for ensuring all guest crockery and cutlery are cleaned and preserved as well as supporting the chef and supplying them with the equipment needed to carry out their duties, cleaning the kitchen at the end of service and maintaining good hygiene practices throughout.  You will be working with a large experienced team who care about our guests and your development. What we look for  Flexible approach Attention to the smallest detail A passion for hospitality The Benefits Uniform provided Complimentary meals whilst on duty Complimentary Health Club Membership for employee and family  Discounts on rooms at English Lakes Hotels Resorts & Venues Discounts on food and beverages at English Lakes restaurants English Lakes Gift Vouchers and annual awards lunch presentation Opportunities to train, develop and progress within the company  About the Company English Lakes Hotels Resorts & Venues, situated across the South Lakes and North Lancashire, are a well-established family owned group of 5 individually styled hotels, 2 Leisure Clubs, Watersports Centre and Marina. This dynamic collection of hotels holds host to leisure and corporate guests alike, with an extensive and popular range of features including award winning dining, plus leisure and event facilities to suit all occasions. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview stage as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you still need to complete our full on line application form, you can request a hard copy to be sent to you if you prefer. See below to apply or go to  www.englishlakes.co.uk/jobs   for all current vacancies
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
Join the Low Wood Bay Resort & Spa team and help create enjoyable and memorable Lake District experiences for our guests.  The Job Ensuring that every guest has an excellent and memorable welcome and stay at the resort, enjoying stand out hospitality Greeting Guests at The Gatehouse Attending to guest requests and requirements on arrival/departure.    Driving duties, including valet parking Maintaining excellent presentation and cleanliness of public areas The Person Guest relations experience essential Previous experience in a Front of House department essential, preferably in a large 4* establishment Friendly, courteous and helpful, with excellent communication skills Flexible, and able to work shifts Full, clean driving licence The Benefits Uniform provided Complimentary meals whilst on duty Complimentary Health Club Membership for employee and family   Discounts on rooms at English Lakes Hotels Resorts & Venues Discounts on food and beverages at English Lakes restaurants English Lakes Gift Vouchers and annual awards lunch presentation   About the Company English Lakes Hotels Resorts & Venues, situated across the South Lakes and North Lancashire, are a well-established family owned group of 5 individually styled hotels, 2 Leisure Clubs, Watersports Centre and Marina. This dynamic collection of hotels holds host to leisure and corporate guests alike, with an extensive and popular range of features including award winning dining, plus leisure and event facilities to suit all occasions. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview stage as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you still need to complete our full on line application form, you can request a hard copy to be sent to you if you prefer. See below to apply or go to  www.englishlakes.co.uk/jobs   for all current vacancies
English Lakes Hotels Windermere, UK
25 Sep, 2019
Part Time
Join the Low Wood Bay Resort & Spa team and help create enjoyable and memorable Lake District experiences for our guests.  Responsibilities  for a Conference Porter/Assistant: You will create a positive first impression, by adopting excellent customer service and communication skills to ensure our guests experience remains exceptional.  The role encompasses an efficient eye to detail, a warm and friendly personality combined with the very best level of hospitality.  Meeting and greeting guests to ensure they receive a warm and friendly welcome Providing an efficient and friendly service to our guests, whilst keeping the focus on attention to detail. To assist the Conferencing and Banqueting Team to maintain the cleanliness and high standards within the department. To contribute to the development of the department by always looking for dynamic opportunities for future improvements. To see clients during the event to ensure total satisfaction and the efficient and smooth operation within the Conference and Banqueting business. To ensure all vacated rooms are cleaned and set up post events. You will also be required to support other departments, and also work within a very busy, dynamic team where training and support will be given to enable you to develop. Requirements for a Conference Porter/Assistant A dedicated and hardworking individual who will be assist in the full day to day running of the conference & banqueting department, working closely with the Food & Beverage team. Will deliver a high level of service assisting in preparation to run a smooth and efficient Conference & Banqueting operation. A warm, friendly and enthusiastic personality A aim to exceed expectations of guests and colleagues An eye to seek improvements on standards and service An innovative and inspiring approach with a keen eye for detail Effective communication skills Flexibility in attitude, approach and working hours (to include weekends and evenings) Full training will be given to although experience in conference, wedding & events in a 4* hotel environment and an overall knowledge of the Food & Beverage areas would be an advantage. Benefits for a Conference Porter/Assistant Complimentary Leisure Club Membership - (including family - subject to t&c's). Complimentary meals whilst on duty Complimentary car parking Complimentary Dinner, Bed & Breakfast stay for 2 to celebrate your birthday Discounted room nights across all English Lakes Hotels Resorts & Venues Discounts on food and beverage across all English Lakes Restaurants English Lakes Loyalty Service Awards Lunches with gift vouchers, presented for each year of service Annual Awards Modern, Stylish uniform provided (excludes footwear) Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from all candidates at interview stage as part of our standard recruitment process.
English Lakes Hotels Windermere, UK
25 Sep, 2019
Full Time
This is the starting role in our Kitchen Brigade. It's the perfect opportunity for anyone who is highly motivated, ambitious looking to start their career in the Hospitality Industry.   We are looking for someone who has a natural passion for food and a flair for presentation, where the emphasis is to create the very best experience for all our guests.   Flexible working options available e.g. 4 x 10 hour days!   Live in accommodation is available for this role. You will be working with the Kitchen Brigade to: Ensure the prompt and efficient preparation of all meals at the required time to the highest of standards. Assist in the development of menus by contributing with new ideas Ensure your section is always fully prepped and ready for the next service. To maintain clean and hygienic work areas and practices Ensure all orders are placed and received and checked for accuracy T raining opportunities available too - Work based Apprenticeships to progress your qualifications.    You will have: An aim to exceed expectations of guests and colleagues A flair for food and an knowledge of basic kitchen practices Knowledge of Health and Safety and Food Safety Standard What's in it for you? Service Award Vouchers and awards lunch presentation for each year of service Discounts on food and beverages across all English Lakes Restaurants Discounted room nights across all English Lakes Hotels Resorts & Venues Complimentary Health Club Membership and Family Health Club Membership (subject to t&c's). Complimentary meals whilst on duty Chefs Whites provided (not footwear) The opportunity to be part of the newest world class resort in one of the most beautiful destinations. About the Company The English Lakes Hotels group, is a well-established family owned business operating five individually styled hotels, and leisure facilities across the Lake District and North Lancashire. This dynamic hospitality group offers our leisure and corporate guests an extensive range of experiences. The astounding locations, high quality service, and unique feel of each property, make the English Lakes Hotels Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you still need to complete our full on line application form or you can request a hard copy to be sent to you if you prefer. See below to apply or go to englishlakes.co.uk/jobs for all current vacancies Job Description Commis Chef Reporting to… Chef De Partie, Sous Chefs, Head Chef    The role… To cook and prepare food for service in the Kitchen and assisting in maintaining the Hotels reputations as being renowned for its friendly efficient service and excellent cuisine. MAIN DUTIES AND RESPONSIBILITIES   To prepare and cook all food to a high standard.  To help maintain an efficient cleaning schedule as laid down in the Hotels procedure.  To be aware of and adhere to all Hotel and Government rules. To communicate respectively with colleagues, other staff & guests. To be vigilant at all times to ensure the safety and security of the Hotel, Guests, other employees and self.  To report all suspicious persons and occurrences within the Hotel.  To attend to guests requirements and acknowledge customer care at all times. To ensure high personal standards by presenting yourself correctly in a clean & tidy uniform in accordance with the Dress & Appearance Policy. To report any maintenance faults within the Hotel. To assist in accurately keeping any records of work carried out within the Department. To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly.7 To carry out any reasonable requests made by Line Manager/ Management.
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Full Time
As   Chef de Partie   you will be involved in breakfast, conference lunches, lounge food, afternoon teas, breakfasts, dinner and functions in  The Windermere Restauran t  of our very busy hotel. We are looking for individuals who love to cook, is willing to learn and develop and who thrives off creating exciting dining memories for our guests.  You will be working with a large experienced team who care passionately about our guests and your development. We have   various contract  options available; with working hours to suit your needs. Talk to us about your preferences. (Live out only )  Staff Wellbeing package: working hours to suit your lifestyle Good rates of pay guaranteed contractual hours throughout the year Extra hours worked over and above contracted hours always paid at contracted rate. Straight shifts available Transport available on some shifts - please ask. Due to expansion career development opportunities available Uniform Provided (except footwear) Complimentary meals whilst on duty Complimentary Health Club Membership and Family Membership (subject to t&c's). Discounted room nights across all English Lakes Hotels Resorts & Venues Discounts on food and beverages across all English Lakes Restaurants Service Award gift vouchers and awards lunch presentation for each year of service The opportunity to be part of the newest world class resort in one of the most beautiful destinations. Interested? All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview as part of our standard recruitment process. We are happy to receive your CV as an additional supporting document but you need to complete our easy online application form or you can request a hard copy to be sent to you if you prefer. See below to apply or go to  www.englishlakes.co.uk/jobs   for all current opportunities. JOB DESCRIPTION Chef de Partie The Role… To provide and maintain the Hotels reputation as being renowned for its friendly efficient service & excellent cuisine. To effectively run in a supervisory capacity a section of the kitchen to the departments requirements. Reporting to…........ Head/Sous Chef Responsible for… Demi Chef de Partie / Commis Chefs   MAIN DUTIES AND RESPONSIBILITIES:      To prepare and cook all food to a high standard.      To assist in the compilation of menus in particular the daily vegetables.      To assist in recommending purchases for Head/Sous Chef to order.      To assist in maintaining an efficient cleaning schedule as laid down in hotels procedures.      To supervise a particular section of the department at the Head/Sous Chef instruction.      To train within a particular section in the department on request of the Head/Sous Chef.      To help maintain good relations with other departments and within ELH.      To assist in accurately keeping any records of work carried out in the department.      To report all suspicious persons and occurrences within the Hotel.      To ensure that all Hotel and Government rules are adhered to.      To liaise with the Manager responsible for Personnel and Training to ensure that all Kitchen      staff are trained to the required standard.      To organise and run training sessions for Department Staff to the required standard.      To report any maintenance faults within the Hotel.      To ensure high personal standards by presenting yourself correctly in a clean & tidy uniform      in accordance with the Dress & Appearance Policy.      To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly.      To carry out any reasonable requests made by the Head/Sous Chef.
English Lakes Hotels Windermere, Cumbria, UK
25 Sep, 2019
Part Time
Breakfast Assistant The Role….. To ensure a quality approach to the service of breakfast in The Windermere, thereby ensuring the maintenance of high standards to both hotel residents and guests. You will be essential in making our guests enjoy unique experiences ad create unforgettable memories. Reporting to….    Restaurant and Banqueting Manager and senior team with The Windermere.   MAIN DUTIES AND RESPONSIBILTIES:   1. To ensure that breakfast is correctly served in accordance with the procedures laid out in the departments SOP manuals.   2. To ensure that the restaurant and section stations are fully laid up with correct linen and table ware prior to every service.   3. To ensure the still room, restaurant store areas and restaurant units are kept clean and tidy at all times.   4. To be fully aware of all menus relating to food and drink ensuring that all guest needs are met. 5. To ensure you promote high levels of morale, motivation and communications to an exceptional level of guest expectations. 6. Understand the use of micros in order to accurately place orders for breakfast. 7. To ensure that all guests needs and enquiries are dealt with in a friendly and courteous manner. 8. To ensure all sales are maximised by upselling all food and liquor at each opportunity throughout the resort. 9. To receive all training in a positive manner with the aim to continuously learn and progress. 10.  To ensure that the weekly cleaning schedules are maintained for the department in line with company and hotel guidelines as instructed. 11. To ensure high personal standards by presenting yourself correctly in a clean tidy uniform in accordance with the Dress and Appearance Policy.                     12. To maintain good working relations with other Departments in the Hotel and all E.L outlets. 13. To carry out any reasonable requests, projects or tasks as defined by General Manager and Deputy General Manager. 14. To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly. 15. To be vigilant at all times to ensure the safety and security of the Hotel, guests, other employees and self, reporting and issues to maintenance.   16. To be aware of & adhere to all Hotel and Government rules in line with the companies health and safety consultants. 
English Lakes Hotels Windermere, UK
25 Sep, 2019
Full Time
We are looking for a dedicated and passionate individual to join our brigade providing breakfast to our hotel guests in numerous outlets within the resort.   As a Breakfast Chef you will be part of a team producing breakfast for up to 300 guests via buffet service with a la carte menu options for this very busy world class resort.  We are looking for an individual who loves to cook, is willing to get up early with a smile. Ideally you will have worked in kitchens before and have experience with preparing and serving breakfasts.   This is a Part time live-out position .  What we look for  Early Birds! Attention to the smallest detail A passion for hospitality The ability to cope well under pressure Food hygiene knowledge. A passion for Food! Staff Wellbeing package: working hours to suit your lifestyle Good rates of pay guaranteed contractual hours throughout the year Extra hours worked over and above contracted hours always paid at contracted rate. Straight shifts available Due to expansion career development opportunities available Uniform Provided (except footwear) Complimentary meals whilst on duty Complimentary Health Club Membership and Family Membership (subject to t&c's). Discounted room nights across all English Lakes Hotels Resorts & Venues Discounts on food and beverages across all English Lakes Restaurants Service Award gift vouchers and awards lunch presentation for each year of service The opportunity to be part of the newest world class resort in one of the most beautiful destinations About the Hotel In Spring 2017 Low Wood Bay re-opened as the Lake Districts first world class resort hotel, we are in the final stages of a multi million renovation. Be a part of this exciting next chapter of the story here at Low Wood Bay. About the Company English Lakes Hotels Resorts & Venues, situated across the South Lakes and North Lancashire, are a well-established family owned group of 5 individually styled hotels, 2 Leisure Clubs, Watersports Centre and Marina.  This dynamic collection of hotels holds host to leisure and corporate guests alike, with an extensive and popular range of features including award winning dining, plus leisure and event facilities to suit all occasions.  The astounding locations, high quality service, and unique feel of each property, make the English Lakes Group a popular year round destination for guests and team members alike, attracting many people from across the globe. Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo ID at interview will be required from candidates as part of our standard recruitment process.   We are happy to receive your CV as an additional supporting document but you need to complete our easy online application form; you can request a hard copy to be sent to you if you prefer. Apply now or go direct to  www.englishlakes.co.uk/jobs  for all company opportunities Job Description Breakfast Chef The Role… As Breakfast Chef you will assist in controlling the Company’s central production facility, continually developing new ideas to entice customer participation. You will ensure that the highest standards are achieved and maintained and ensure that Company Profitability is maximised in all areas under your control. Reporting to… Resort Head Chef, Head Chef, Senior Sous chef / Sous Chef Responsible for…  Commis Chefs MAIN DUTIES AND RESPONSIBILITIES:   1. Develop Restaurant cold display in which to cover: Fresh Breads, Fruit, and Cereals etc. to meet a varied diet of needs within budget and with high visual appeal. 2. Develop hot food breakfast menu to meet a varied diet of needs within budget, to a high level of presentation and speed of service. 3. Prepare plated breakfast and A la carte dishes from the main kitchen in a timely manner to resort standard. 4. Take responsibility for the preparation, purchasing, controls, hygiene and customer feedback for Breakfast Service.  This to include HACCP, Standards of Performance and Quality Management. 5. Carry out all training needs as and when required, to maintain customer satisfaction at all times.  6. Take responsibility for, to monitor and act upon all early deliveries, ensuring all paper work is completed in full as per ISO9002 requirements, whilst monitoring and controlling waste. 7. To prepare and serve all finger buffets and sandwich buffets. 8. To prepare staff lunches as required. 9. Provide order lists and preparations list for the following breakfast shifts.  10. To restock the room service fridge and prepare any room service checks until the shift is finished. 11. Working on your own initiative, developing skills, introducing new dishes to generate sales within the Hotel Catering Outlets and where applicable communicating these ideas to the Hotel Management. 12. Ensuring that all New Starters under your control are given a thorough Introduction to Work. Ensure that all employees under your control carry out their duties to the required standards.  13. Ensure that all Statutory Regulations and Company Policies pertaining to the areas and employees under your control are adhered to. 14. Establishing and maintaining satisfactory working relationships with individuals at all levels within the Hotel/Company. 15. To control and monitor Company Assets correctly, ensuring that they are kept secure at all times. 16. Attend to any reasonable request made by Management. 17. Organise and Co-ordinate any special duties which occur from time to time, some of which may occur outside your normal working hours. 18. Ensuring the highest levels of Personal Standards by presenting yourself correctly in a clean and tidy uniform in accordance with the Company Dress and Appearance Policy. 19. Adhere to all Company and Government rules and regulations. 20. To be aware of and adhere to the Service Recovery Procedure and act upon it accordingly. 21. To be vigilant at all times to ensure the safety & security of the Hotel, guests, other employees and self. 22. To report and where necessary take action regarding Customer Complaints or Compliments.  
English Lakes Hotels Lancaster, UK
25 Sep, 2019
Full Time
Lancaster House is a 99 bedroomed, four­ star events and leisure hotel, serving excellent cuisine in The Foodworks Restaurant, and Sandeman's Bar. Full Time and Part Time Opportunities. Responsibilities of a Food & Beverage Supervisor Create an amazing hospitality experience for our guests Responsible for food and beverage service in The Foodworks restaurant Supervision of a team of Food & Beverage assistants Efficient and effective maintenance of department systems and procedures Requirements of a Food & Beverage Supervisor Passion for food and hospitality Friendly, courteous and helpful, with excellent communication skills Flexible, and able to work shifts Ability to work to tight deadlines Knowledge of Health and Safety and Food Safety Standards Motivated to go the extra mile for guests and colleagues Excellent personal appearance and hygiene standards A great team player Notes All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview as part of our standard recruitment process.