Adecco In Partnership With Serco

The Adecco Group are the World’s leading provider of HR Solutions and Recruitment - servicing over 60 countries worldwide.

33,000 employees.

5,500 branches globally.

We are Serco external recruitment partner.

Adecco and Serco work in partnership across various sites within the UK.

Our main service is to supply fixed term contractors into the Serco business.

We are currently recruiting for ......

DWP – Several Customer Advisor Roles available for a  Global Outsourcing company! WEEKLY PAY!!!

Our client is one of the world’s leading outsourcing company!! We have roles available both full and part time, on short and long term temporary assignments basis.

Location is Serco, Phoenix House, Moorgate Road, Kirkby, Liverpool, L33 7RX (formally known as Vertex)

Pay is £7.50 per hour

We are Adecco UK

Our Client is Serco

The Role is: Inbound Customer Service Advisor

Key Responsibilities include:


  • Speaking to customers over the telephone and completing applications for new benefits  • Inputting customer information onto in-house computer system.  • Taking credit and debit card payments from customers.  • Dealing with customer queries, aiming for first time resolution on every call. • Ensuring attention to detail is maintained when completing application/speaking to customers.  • Using multiple systems including in-house systems, emails and excel • WE HAVE SEVERAL WORKING SHIFT PATTERNS DEPENDANT ON ROLE!!

Key Requirements:


  • Ideally, you will come from a customer service background, or be willing and determined to learn to be a great customer service advisor • A will to learn and progress within a highly respected global company • This role pays £7.50 per hour with weekly pay! • Be able to pass a CRB check • Glowing references for the past 3 years



Role Perks: • FREE Parking onsight • 20 days holiday plus bank holidays • Excellent career opportunities ranging from management through to training roles for the right candidate • Cycle to work scheme • Free eye test