Gen2 Training

Gen2 has 6 Centres across Cumbria, is an OFSTED outstanding (Grade 1) training provider.  To date, we have trained over 3,500 Apprentices and are the provider of choice in the North West.

Gen2 Training Workington, Cumbria, UK
08 Apr, 2019
Full Time
Role would include: This is a customer-facing role with a range of duties, some of which include: • Providing first-line and second-line support to staff and students, this may be remotely, over the phone or face to face. • Repairing IT equipment within classrooms e.g. podiums, projectors and interactive boards. • Ensuring that helpdesk tickets are responded to and resolved in compliance with the company SLA agreement. • Providing admin support and updates to the IT department financial records. • Attending weekly Helpdesk meetings where each member of the team gives and update on the previous weeks Helpdesk tickets, issues and progression. • Creating user accounts for staff, students and commercial course attendees. • Using System Centre Configuration Manager to deploy operating systems and applications to devices. • Providing training to staff on Gen2 IT systems. • Configure and deploy a range of hardware to support staff and students across the company. • Complete file recoveries for users and take part in backup recovery testing. • Take part in active support visits to Gen2 sites across Cumbria. • Create and maintain documentation on the use of systems within Gen2 to assist staff, students and the sharing of knowledge within the IT department. • Provide support to the VLE (Moodle) where appropriate, e.g. Creating VLE accounts, reset VLE passwords, adding learners to courses. • Assist IT Technicians and IT Support Lead with infrastructure work as required. • Occasional requirement for overtime work outside work hours to complete work which requires down time. This is covered by additional pay per hour. • Time is given to all members of the Gen2 IT staff to develop skills with the IT industry. Access to online training is provided as well as the opportunity to complete classroom-based courses. Essentials Skills • Good communication skills. • Committed to ongoing training and developing their skills within the department. • Good organisational skills. • Enthusiastic and passionate about having a career in IT. • Ability to work on their own as well as work as part of a team. • Good troubleshooting skills. • Previous experience using Active Directory. • Must hold a full UK driving license. Systems within Gen2 • 800+ devices on the network ranging from laptops, desktops, tablet and mobile devices. • Windows Server 2012 R2 and Server 2019. • Windows 7 and Windows 10. • Office365. • Cisco Networking Equipment. • Veeam Backup Recovery and Replication. • Cyber Essentials and Cyber Essentials Plus accredited.
Gen2 Training Ulverston, UK
08 Apr, 2019
Full Time
Main purpose of the job: To research, design and deliver technical training to both young people and adults. This training may be as part of a Technical Certificate or as part of a bespoke programme. Main duties and responsibilities: 1. We are seeking applicants who hold a minimum of HNC in their engineering area of expertise to deliver technical certificates in our training facilities. Industry experience is preferred although not mandatory. Previous teaching experience is not essential as training will be provided, however candidates must be prepared to work towards attaining a teaching qualification. 2. To teach up to and including level 3 in electrical engineering. 3. To teach up to and including level 4 Maths. 4. Project Management – deliver up to level 3. 5. CAD – deliver up to level 3. 6. To carry out research and product development for new qualifications in line with customer demand. 7. To design bespoke Technical Training Courses to customer specifications. 8. To supervise or assist with supervision of students. 9. To contribute to the development, planning and implementation of a high quality curriculum. 10. To assist in the development of learning materials, preparing schemes of work and maintaining records to monitor student progress, achievement and attendance. 11. To participate in the development, administration and marking of exams and other assessments. 12. To provide pastoral care and support to students. 13. To participate in the administration of the department’s programmes of study and other activities as requested. 14. To contribute to departmental working groups or committees as requested. 15. To maintain own continuing professional development. 16. To actively follow and promote Gen2 policies, including Equal Opportunities. 17. To maintain an awareness and observation of fire and health and safety regulations. The person appointed is likely to have the skills and experience listed below. 1. Knowledge Essential: A strong knowledge of the subject area combined with a broad subject background enabling contributions to teaching programmes Ideally someone who has electrical maintenance background or instrumentation background. 2. Skills Essential: Excellent interpersonal, oral and written communication skills. Proven record of ability to manage time and work to strict deadlines. Desirable: Evidence of ability to teach technical certificates and to supervise students 3. Qualifications Essential: Minimum of HNC or equivalent in relevant specialism Desirable: Time-served craftsperson Membership of a relevant professional organisation 4. Previous Experience Desirable: Technical Certificate Delivery Assessment of student work. Curriculum design. Pastoral care of students. 5. Personal Qualities Essential: Commitment to academic research Commitment to high quality teaching and fostering a positive learning environment for students Commitment to continuous professional development Commitment to Gen2’s policy of equal opportunity and the ability to work harmoniously with colleagues and students of all cultures and backgrounds
Gen2 Training Workington, UK
08 Apr, 2019
Full Time
The role of the Electrical & Instrumentation Trainer/Assessor is to deliver, assess and where necessary offer support to learners engaged in Electrical & Instrumentation engineering courses up to level 3, in accordance with the awarding body guidelines. The role will also include the progressive development of the Electrical & Instrumentation engineering curriculum and the material associated with its delivery. The role may also include other tasks as directed by the Training Manager. The delivery and assessment of Electrical & Instrumentation engineering courses up to level 3. The development of Electrical & Instrumentation engineering course delivery material and ensuring compliance with awarding body standards. Duties and Responsibilities To deliver and assess Electrical & Instrumentation engineering courses up to and including level three. To develop and maintain the current Electrical & Instrumentation engineering course material including lesson plans and schemes of work for a range of courses. Assist in assessing, changing curricular needs and offers plans for improvement. Maintain effective and efficient record keeping procedures. (ILP etc). To review course content and delivery methods on a regular basis. Assume responsibility for meeting his/her course and learner performance goals. To ensure all relevant evidence of learning is accurately and correctly documented and completed for each learner. Provide feedback and support to learners on a one to one/ group basis. To assist in the overall development of the training centre. To assist in the delivery of course material outside of the subject of Electrical & Instrumentation engineering. To prepare and assist in internal and external audits. Perform other duties and responsibilities as assigned by the Training Manager.  To provide pastoral care and support to students Requirements (Essential) Have a minimum of three years experience in industry in Electrical & Instrumentation.   Competent in domestic or industrial installation & maintenance, you will ideally hold your 17th Edition. Knowledge and experience on plant and process control systems would be an advantage but is not essential. Hold a level three qualification in Electrical & Instrumentation and have completed a full level 3 apprenticeship. Have a sound knowledge of Electrical & Instrumentation engineering principles Good numeracy, literacy and computer skills Communicates effectively, both orally, and in writing, with learners, employers and other professionals Car driver Additional Requirements (Desirable) Hold an assessor qualification or be willing to work towards attaining  Hold a recognised teaching qualification or be willing to work towards attaining Has experience of delivering and developing Electrical & Instrumentation Engineering courses An understanding of the Advanced Apprenticeship Framework and the funding process Knowledge of alternative teaching/learning options An intermediate level of understanding of MS office applications Has experience of Training Needs Analysis and Programme Design Personal Qualities Proven ability, maturity and confidence to deal with a diverse range of personnel  Self-starter, able to manage a variety of projects independently Ability to work on own initiative Patient and shows control in challenging situations Can take ownership for problems and assignment to resolution Shows leadership when appropriate, but is also a good team player