Colten Care Ltd

  • Winchester
PLEASE NOTE: this position is offered as a 'ZERO HOURS CONTRACT'.

Shifts will be offered as and when required and hours are not guaranteed.

Mileage will be paid at 30p per mile.

More about the job:

Working as a 'bank Administrator' your role will be to cover our permanent Administrators for periods of absence (ie, holiday cover), as and when required. Managed by our Support Administrator, you will support a cluster of care homes within the Winchester and Chichester area. As much notice as possible will be given on the various locations and shifts available and occasional emergency cover will be required.

Our Administrators provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records.

More about you:

It is essential that you are flexible and have access to your own transport, happy to commute within the Hampshire area. With previous experience of administration and/or reception work, you are a friendly, kind, honest, reassuring and an effective communicator. Based 'front of house', you'll demonstrate excellent customer service skills and share our goal of delivering excellence in person centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast paced environment, juggling multiple tasks.

More about the benefits:

we offer truly competitive rates of pay plus excellent enhancements
excellent inductions, training and ‘on the job’ support
fantastic homely environments
work with friendly teams and a great support network of internal professionals
we annually review salaries and hourly pay rates
paid breaks
hot meals on duty, choose from the daily menu
free uniforms provided
contributory pension scheme
background checks at no cost to you
‘Extras’ our exclusive employee discount scheme & access to a free advisory support service

More about us:

Colten Care is an expanding family-owned business with 20 beautifully appointed care homes across Dorset, Hampshire, Wiltshire and West Sussex. Our services include residential, general nursing, dementia and short-stay care. We are a prestigious, award-winning healthcare provider that champions the latest approaches to person-centred care. Each of our homes has a distinct character while retaining that all-important sense of ‘home.’ We play an active role in furthering dementia friendly communities as part of our work.

Our aims are simple: to be recognised as both the care home ‘provider of choice’ and ‘employer of choice.’

More contact info: Get in touch with the team on 01425 460955.

Note: Your employment is subject to the receipt of two satisfactory job references plus an enhanced disclosure and barring service (DBS) background check.