Pension Protection Fund (PPF)

  • Croydon
Hello, we're the Pension Protection Fund. We protect the futures of millions of people in the UK.



Thanks to us those millions know their future is secure because if their employer goes bust, we'll step in to make sure their retirement savings aren't lost. In fact, hundreds of thousands of people already rely on us.



So we're not modest around here. We know our worth. But we also know yours.



Due to growth within our Pension Administration area we’re looking for an experienced Team Leader to join our team here in East Croydon.



The successful candidate will be able to demonstrate experience of leading large teams dealing with both complex and routine queries from our members. You will be responsible for work allocation, mentoring, coaching and development of team members ensuring they fulfil their potential and offer excellent customer service to our members.



In order to be successful you will be able to demonstrate in-depth experience of Pensions Administration management including an understanding of manual pension calculations and an ability to produce high quality, jargon-free letters that explain the complex world of pensions in a simple way to our many members. You must also have a real eye for detail as the quality of what we do is of prime importance to us. But most of all you must be passionate about providing exceptional levels of customer service and developing your team to do the same.



Sound like you? Apply now.



Now is a really exciting time for us. We’ve got big plans for 2018, and beyond, and we’d love you to join us.



Perks of the job



In return for your skills, experience and commitment we’ll give you a challenging role in a dynamic business where you’ll get the support you need to develop your career in a vibrant environment. And of course, you’ll also get a competitive rewards package.



The PPF is proud to be registered as a Disability Confident Employer. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.



We are an equal opportunities employer and welcome applications from all sections of the community.



No agencies please.