Grand Union Housing Group

  • Towcester
Join Grand Union at this key time and help us achieve our 2020 Vision. We’re exceptionally well placed to build more new homes; we aim to double our delivery over the next five years, provide more new affordable homes and introduce market sales into our programme to create cross subsidy.

We currently have an exciting opportunity for an experienced Administrator to join our Housing Management department. The post holder will work from our Towcester office working full time 36.5 hours per week.

Providing organised, flexible and effective administrative support to the team, you will take ownership of enquiries, including referral or sign-posting to the relevant Housing Officer and you will manage arrears for garage and hardstanding sites. You will receive and make calls to a variety of customers and will provide an efficient post service for incoming and outgoing correspondence.

Our customers are of utmost importance to us and you will deliver excellent customer services at all times. This may include assisting with sensitive situations that involve rent arrears or initial reports of anti-social behaviour. You will also be expected to maintain accurate customer, tenancy and property information.

The successful candidate will have previous experience of administrative work and, as such, will have a good standard of written English and attention to detail. You should have a background of working in a customer facing environment along with excellent communication skills and the ability to liaise effectively with staff, tenants and external organisations. You must be computer literate.

If you are looking for an opportunity to work in Housing Management, apply today!

Closing date: 5pm 20th April 2018

Interviews will be held on 30th April 2018