WM Housing Group

  • Birmingham
We are seeking to appoint to a vacant position in our WM Housing Group Rent and Service Charge Team. The main purpose of this role will be to support and assist the Team Leader of Rents & Service charges, in the provision of high quality rent setting services to customers and budget holders across the group. The post holder will support the work of the Service Charge Project as required and Process improvement in terms of Rent and Service Charge Setting.

The main responsibilities of this role are setting of rents and service charges for a variety of tenancy types across the group. The provision of service charge estimates and actual statements for leasehold, shared ownership and Freehold Customers and answering rent and service charge queries. The post holder will also be responsible for providing accurate and timely management information for the Team Leader and budget holders.

Excellent organisation skills, the ability to work to tight deadlines and a keen eye for detail are essential for this role.

Closing Date: 25th April 2018

Interview Date: 4th May 2018