Wilko

  • Worksop
Our IT team are looking for a Database Analyst to join their team.



A Database Analyst at Wilko should be comfortable working independently and as a part of a team whilst following delivery governance processes.

Our Database Analyst will manage and support the Oracle RDBMS, MS SQL and any future database technologies in a way that is sensitive to and delivers business systems. Manage resources in order to deliver services to our users including the provision and management of database technologies, future or current, delivering to SLA, budget and quality targets in accordance with appropriate standards. We need someone with a strong technical background combined with a desire to continuously improve the quality of service provided to our customers, which is key.





Key Accountabilities include:

Maintaining all RDBMS platforms to support the Wilko business strategy, agree service level agreements with business relationship managers and customers and plan all aspects of services necessary to ensure that support agreements are delivered.
Maintaining the support plan for systems including all the activities needed to support and maintain the infrastructure including managing the infrastructure roadmap of scheduled product upgrades, updates, technology refreshes, and major software patching, firmware, or service pack releases.
Monitoring and ensuring all developments comply to the Roadmap – (i.e benefit the business, reduce risk, reduce the support requirement, reduce cost, provide competitive edge, operate robustly and effectively).
Maintaining procedures and documentation for systems support including skill and capability development plans.
Using management software and tools to investigate issues, collect performance statistics and create reports.
Maintaining system designs and plans to fit business requirements identifying risks and opportunities.
Supporting the development of business requirements into a design which will become the blueprint for the solution.
Staying abreast of the latest techniques and introduce future technologies and systems to the company.
Providing advice for operating platform, infrastructure technologies, communications and networks.
Supporting the Team Lead, Operations Manager, Hosting, Networking, Database teams.




What we need from you:

Degree level education or equivalent experience
ITIL methodology
Oracle RDBMS, MS SQL and related technical training and certifications desirable
Good communication skills by written, oral and electronic means appropriate to the relevant audiences
Good knowledge of current and emerging database technologies including all Oracle RDBMS and MS SQL technologies, archiving, data management, disaster recovery, performance optimisation, security and continuity planning.
Good knowledge of delivering highly available, reliable and effective infrastructure platforms that enable business systems with knowledge of technical problem solving and delivery using ITIL methodologies to SLA targets.
Good understanding of strategies and procedures across the IT service lifecycle (including the development lifecycle) in the area of email and internet design, delivery and maintenance.
Able to assess and advise on the scope of options for process improvements across email and internet services.
Evidence of planning, management and delivery of business systems and services.
Evidence of setting standards, strategies and procedures across the IT service lifecycle (including the development lifecycle) in the area of exchange and internet services delivery and support, and ensures that practitioners adhere to them.
Evidence of delivering high quality, major IT solutions to a diverse workforce




Experience required:

Minimum 2 years managing RDBMS Technologies, preferably Data Warehouse or Data Lakes.
Able to assess and advise on the scope of options for process improvements across email and internet services.
Evidence of planning, management and delivery of business systems and services.
Evidence of setting standards, strategies and procedures across the IT service lifecycle (including the development lifecycle) in the area of exchange and internet services delivery and support, and ensures that practitioners adhere to them.
Evidence of delivering high quality, major IT solutions to a diverse workforce.