Selwood Housing

  • Trowbridge
40 Hours – Permanent Role - *Internal applications within the Silcoa administration team only*

We have an exciting opportunity for a Senior Planner to form part of our busy team at Silcoa.

You will have excellent communication skills and be ready to step up in terms of responsibility. You will have impeccable knowledge of QL, DRS and other software packages, including Excel. You will have excellent interpersonal skills, and be able to deal professionally with colleagues and customers alike.

You will be responsible for acting as a central lynchpin between the gas and responsive repair planner services in order to maintain the highest levels of cooperation and coordination between both teams. You will need to work closely with the Office manager, supervisors, Contracts manager, Customer support team, Head of operations and Head of planned and cyclical to maintain and monitor performance and customer satisfaction information.

You will need to ensure that the processes in place to ensure that Silcoa is 100% legally compliant with all aspects of the processes, from gas and electrical compliance to asbestos awareness and instances of disrepair are adhered to by all planners at all times. You will need to continually monitor WIP figures and DRS lists to ensure that these are being maintained and improved.

You will also assist the Office Manager in identifying and acting on any performance shortfalls or training requirements that may arise during the year and be prepared to undertake the Selwood Housing Group management training programme. You must be ready to maintain a positive and professional attitude in the office at all times and act as an anchor for improving and maintaining good staff morale.