Verastar Limited

  • Manchester
IT Service Desk Apprentice

Job Type: Permanent, Monday to Friday 9am – 6pm

Location: Based at our Head Office, South Manchester, M22 4SY

Salary: £12,000 per annum

Benefits: Exceptional benefits package (See below)

Company - Verastar

Employing over 900 people throughout our 12 regional offices, Verastar is the UK's largest and fastest growing independent utilities service provider specialising in the small to medium-sized business market, with an annual turnover of over approx. £90 million. We currently provide line rental, telephone calls, broadband, mobiles, gas, electricity and directory enquiry services to over 200,000 business customers.

Job description - IT Service Desk Apprentice

This is an excellent opportunity to start and build a career in IT, offering the successful candidate the opportunity to enrol on a Government backed ‘IT Apprenticeship’ covering periodical weekly blocked out IT workshops and modules held in Manchester across 18 months to obtain a recognised IT Infrastructure Level 3 qualification. This highly supportive training programme runs alongside working permanently onsite at Verastar to gain real-world experience.

The candidate will be working in a highly technical environment using the latest technologies. Experience of office administration as well as Microsoft based network administration would be extremely advantageous.

To be considered for this role you will possess the following;


Confident written and verbal communication skills
Experience of Office Administration
Experience of Microsoft Windows 7 & 10
Experience of PC and Laptop configuration, support and troubleshooting
Experience Microsoft Network Administration
Full Clean driving licence for Site Visits to our 3 local Manchester sites


Experience of ITSM Incident logging tool
Stock ControlPeripheral Management
Inventory Management
3rd Party Relationship Management
Experience of Microsoft Active Directory user administration
Experience of Microsoft Office 2013/16 & Office 365
An understanding of ITIL Service Management approaches
Experience of configuring and administering phone systems for end users

Benefits Overview

Special discounts across a wide range of goods and services through the Verastar Rewards Scheme
Automatic enrolment into the company pension scheme after three months
STAR bonus scheme up to 5% per year
33 days holiday plus the option to buy 2 extra days
Excellent career development opportunities
Funding for external training courses through the training support scheme
Last Friday of the month is pizza Friday
Free tea and coffee
Regular subsidised social events