Retentions Advisor – Contract Enquiries
Location – South Manchester, M22 4SY
Salary - £16,350 - £24,000 OTE
Job Type – Full Time permanent role, Monday – Friday
Call Centre - Customer Service & Sales Advisor
Are you looking for a Customer Service & Sales Advisor role in a call centre working as part of our Contract Enquiries team? Do you want to work in a fun and lively atmosphere in a call centre with excellent promotional opportunities?
As a Customer Service & Sales Advisor, you’ll be responsible for handling many varied issues one of potential business customers may have following a sale, with the aim of preventing a cancellation. This position offers a fantastic opportunity for someone seeking a customer service focused environment, without losing the fast-paced nature of a retentions role.
A comprehensive 2-3-week induction and training programme
Monday – Friday, NO Evening, Weekend or Bank Holiday working
31 days annual leave each year (including bank holidays) increasing to 33 days after one years’ service
Annual 10% performance related bonus
Company pension scheme
Flexible benefits including buy & sell holidays & childcare vouchers
Great communication skills
Excellent telephone manner
Energetic & target driven
Good administration skills
A genuine passion for sales and customer service
As one of the UK’s largest and fastest growing, independent business to business telecoms and utility providers, we’re looking to continue the expansion of our successful call centre operation.
We’re keen to meet enthusiastic, ambitious, and hardworking customer service and sales advisors who will help us to meet and exceed our performance targets.
To arrange an immediate interview, apply today!