One Manchester is an innovative provider of housing and community services. Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations – City South and Eastlands Homes. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 12,000 homes in central, south and east Manchester.
What is the role purpose?
We have a great opportunity for two Employment Support Advisers in our award winning opportunities team. You will provide excellent employer led, customer focussed, bespoke employability services which meet the needs of residents, provide employment and training information, advice and guidance, to facilitate, promote and secure employment, work placements, volunteer and training opportunities for local residents and support them in their journey in to work.
What do I need to apply?
You will have experience working with the long term and sometimes vulnerable unemployed people in an advisory, training or other support role, in a group or a one-to-one basis to help and support them in their journey to work. You will have planned and run workshops and activities with hard to reach groups / individuals, referred customers to appropriate services and managed a significant caseload whilst maintaining customer service standards.
You will have knowledge of employment and training opportunities available in the local area, coaching abilities including effective questioning, goal setting and on-going support. You will also have knowledge and understanding of welfare benefits and the effect of employment has on them and possess excellent communication, negotiation, influencing and advocacy skills with individuals and external organisations.
Shortlisted candidates will need to be available to attend an interview/assessment week commencing 30 April . If you believe you have the experience, skills and enthusiasm for this role, we would like to hear from you.