Close Brothers Group

  • Central London / West End
Job Purpose

The Treasury Business Support Team’s purpose is to partner with the Treasury Department to ensure best-practice business-as-usual daily operations, represent Treasury to internal stakeholders across the group and ensure the department responds appropriately to upcoming regulatory and business change.

The Treasury Business Support Manager is responsible for managing and developing the Treasury Governance team to facilitate the Treasury Department in delivering robust and scalable processes, embedding and executing an effective first line operational risk culture and ensuring the Treasury Department meets all required regulatory requirements. They will also be responsible for the development and implementation of a data management framework for the department in preparation for the introduction of new systems and databases.

Key Responsibilities


Develop strong relationships with business managers and stakeholders throughout Treasury and across the Group to ensure a commonality of purpose and sharing of best practice
Actively participate as a subject matter expert in relevant meetings, and contribute effectively to Treasury Governance forums where required
Own and adapt the purpose of the Business Support Team as the business strategy evolves

Data Governance

Work closely with stakeholders to produce data quality rules and thresholds to facilitate data profiling and quality monitoring of key data produced and consumed by Treasury and its departments
Own Treasury data retention standards and ensure alignment with Group policy
Define data cleansing approaches and standards where required
Actively participate in the local data council and contribute to the definition of standards and resolution of data issues at both the Divisional and Bank-wide level
Work alongside the data protection officer to understand the regulatory environment and assess future issues/risks with regards to data capture and management


Coach, mentor, and develop staff, providing career development planning and opportunities to maintain a high performing team
Provide oversight and direction to employees in accordance with the firm's policies, procedures and standards

Operational Risk

Define the target first line operational risk model in agreement with all operational teams and senior management.
Provide the tools required to regularly assess and measure the effectiveness of the control environment.
Work with managers to embed first line responsibilities, ensuring that training is tailored to the audience and styles are adapted
Run the monthly Treasury Operational & Conduct Risk Committee in conjunction with committee members, ensuring a clear view of risk status is provided to the Treasury Risk Committee

Maintain Treasury’s standards and procedures library by establishing review schedules, and support the timely review and refresh of relevant documentation