Senior Administrator (Neighbourhoods)
£22,081 per annum
Permanent | 37 hours p/week
The Together Housing Group is streamlining its neighbourhood services, and we are looking to add to this team & new way of working. As such we are currently looking for a Senior Administrator to work out of our Halifax office, supporting the Neighbourhoods team. The post holder will lead and manage a regional administration team, whilst delivering a comprehensive service across our Yorkshire & Humber region.
Your normal day to day activities will consist of:
Providing effective leadership and supervision of a neighbourhood administration team, with assistance from the Neighbourhood Co-ordinator.
You will have responsibility for the operational performance and for the work of the administration team as a whole, to ensure performance targets are met or exceeded and where they are not, ensuing that appropriate corrective action is undertaken
to ensure daily tasks are completed and service standards and timescales are met for all of these targets
Ensure staff are fully trained for the tasks that they are undertaking
Achieve high levels of motivation, morale & communication with staff to provide a high quality customer focused service.
In order to succeed in this role, you will require the following skills & experience:
Excellent customer service skills
The understanding of a high performing environment
Basic housing legislation knowledge
Proven experience of managing staff within a customer facing environment would be an advantage
Experience of working within a housing organisation or a customer facing service would be an advantage
In return we can offer you a great set of benefits include 27 days holiday (rising to 32 over 5 years service) + bank holidays, attractive pension scheme and health care package, a company that you can progress your career in and a fabulous place to work.
The advert closes on 29th April, and we are holding an assessment centre on the 8th May.
To apply please hit “Apply” on the right & upload a copy of your CV or send a copy of your CV & covering letter to quoting the job title after reviewing a copy of the Job Description at the top of the page.