New Claims Advisor

  • Anonymous
  • Coleshill, Birmingham, UK
  • 10 Nov, 2019
Full Time Customer Service

Job Description

We are just starting a brand-new project to recruit an experienced New Claims Advisor to work at this very modern and vibrant head office near Coleshill. The main purpose of the New Claims Advisor is to deliver a high-quality telephone-based sale through an excellent customer service experience following their involvement in non-fault accidents.

To be considered for this New Claims Advisor role, you will have experience of working in a fast paced, target driven customer focused office-based environment.

As the New Claims Advisor, you will have:

The ability to learn new process quickly and efficiently
Competent with using (MS Office) MS Word, Excel
Excellent verbal communication skills, persuasive and assertive
Excellent interpersonal and influencing skills
Proven judgment and decision-making skills including problem solving
Ability to effectively manage professional relationships with business partners and clients
Adaptable, tenacious self-starter who is results orientated Able to work on own initiative as well as support team and departmental goals and objectives
Demonstrable experience of achieving against targets
Good written communication skills, capturing a clear logical summary of situations

When you join this growing company as a New Claims Advisor, you will receive a competitive starting salary as well as a range of benefits that will include the following:

£19,990 basic salary
Modern and friendly working environment
An excellent onsite staff restaurant (believe me, I've tried it!!)
Onsite parking
Breakout area including arcade games, pool table and chillout area
Company Pension Scheme

What you need to do now:

If you are interested in this role and can display the right experience, then click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position and have experience in this sector; please contact us for a confidential discussion on your career