Sales Administrator Role - Monday to |Friday 8am to 5pm
Sales and trade accounts management in terms of sales orders and customer relationship,
generate more business and general sales support.
Answering customer enquiries regarding prices, availability of products, progress of orders and any other queries.
Processing sales orders and updating sales order information in Sage.
Issuing invoices and updating product stocks levels on a daily bases.
Dealing with any issue in the process of orders and control the order payment status.
Arranging the deliveries on daily basis to fulfil the order delivery deadline and liaising between all parties.
Producing all required paperwork prior to dispatch the orders. Dealing with customer queries and complaints.
Checking all the orders are picked and labelled correctly by warehouse team before dispatch.
Dealing with all after-sales service issues to provide good custom service.
Maintaining records, filing systems, computer files, brochure & stock of samples; Archive appropriately.
Opening & distributing post and dealing with posting brochures & samples requests.
Carrying out courtesy calls following inquiries, deliveries and providing excellent customer service to existing and new customers.
Assist on business development to find new customers.
Assisting with upkeep all marketing records and data collection.
Assisting on production and distribution of marketing campaigns.
Be able to work under pressure in a busy environment and to meet deadlines.
Participating in exhibitions and receiving clients in showroom.
Any other tasks assigned by line manager and directors of the company