Relief Store Manager

  • M.P.K. Garages Ltd
  • Stourport-on-Severn, UK
  • 01 Nov, 2020
Full Time Retail

Job Description

MPK Garages Ltd are one of the top 50 Independent Forecourt Retailers in the UK. We operate a chain of retail forecourts with convenience stores, delivering high standards and excellent customer service. We work closely with our store supply partners to deliver quality products at competitive prices.

Relief Manager required to work at Dunhampton service station. As the Relief Manager you will be responsible for encouraging a safe and clean working environment, setting consistently high standards throughout the store and forecourt. Be committed to delivering excellent customer service, train and coach your team to deliver the same high standards. Be accountable for all aspects of store performance .

What we are looking for:

  • Ideally 1 - 3 years management experience in retail
  • An understanding of performance data to help drive sales and control costs
  • Preferably some experience in disciplinary / grievance procedure
  • Experience in interviewing and recruitment
  • Computer literate
  • Own transport due to location

To be successful in the role, you will need to be:

  • Adaptable and flexible with a hands-on approach
  • Manage and plan your time efficiently but effectively
  • Be able to prioritise and meet deadlines under pressure
  • Be a good communicator and manage your team
  • Have fantastic customer service skills

Role Responsibilities :

  • Meeting targets, controlling costs, wages, waste and cash shortages
  • Controlling stock, ordering and receiving deliveries ensuring all shortages damages are reported within the correct timelines
  • Ensure customers are served quickly, professionally with excellent customer service
  • Recruit and develop your team ensuring the correct level of training for their role
  • Ensure all the daily cashing, banking tasks are completed accurately within the allocated timelines
  • Maximising sales by ensuring product availability across the store, excellent merchandising skills
  • Implementing policies, procedures to ensure the store operates in a safe and legal manner to cover all aspects of food safety
  • Ensuring that the store and forecourt are maintained to the highest standard 7 days a week
  • To see in fuel deliveries safely and legally to meet the needs of the business

In return you get:

  • Permanent 40 hour per week contract, hours to suit the needs of the business
  • Staff discount scheme
  • Competent person training
  • Personal licence training
  • Progression for those who are looking for a career in sales and..... click apply for full job details