Mental Health Advisor (REF 1991)

  • Optima Health
  • Newcastle upon Tyne, UK
  • 01 Nov, 2020
Full Time Health Care

Job Description

Job Title: Mental Health Advisor
Location: Newcastle
Salary: £27000 full time equivalent
Contract Type: Permanent
Hours: Part time / 32 hours

About Us
Optima Health is a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments

We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!

Role Summary

Working as part of a multi-disciplinary professional team, the role delivers wellbeing assessments and signposts or refers for any appropriate follow-up action to employees with personal or work related problems and, with client consent, will produce management reports to their employer. This role will also support delivery of other wellbeing services to organisations as required, assessing requests for training or consultancy to ensure that the right service is delivered to meet the organisation's needs.

Main Duties and Responsibilities

  • Undertake a comprehensive assessment of the bio-psychosocial factors impacting performance or attendance at work.
  • Identify and recommend the appropriate route for management or onward referral to facilitate case resolution
  • Use motivational interviewing techniques to drive /inspire changes in attitude or thought processes as part of supporting individuals to resolve issues
  • To provide the information required to third parties (internal or external) to enable them to progress the case
  • Produce reports for referring managers in line with business standards
  • To maintain confidential customer and client records in accordance GDPR and Optima Health internal procedures.
  • Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained
  • Liaison and/or referral to other internal or external specialists to enable case progression.
  • Handle all cases in a professional manner, adhering to the relevant professional bodies' code of practice
  • Refer cases with physical ill health conditions for assessment with the Occupational Health Advisor/Physician.
  • Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained
  • Undertake ongoing professional development in line with business requirements.

Experience, skills and knowledge required for the role

  • BACP Accredited
  • Experience of a similar role within a blue light organisation
  • Experience working with Employee Assistance Programme or in Occupational Health.
  • Good presentation skills
  • Resilient
  • motivated attitude

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation...... click apply for full job details