Apprentice Customer Services Advisor

  • Net-Worx (2001) Limited
  • Newcastle-under-Lyme, UK
  • 01 Nov, 2020
Contractor Customer Service

Job Description

Apprentice Customer Services Advisor

Location: Stoke

Salary: £7,553

Hours: 35

Contract Type: Fixed Term 14 months

Our client is a team of social-minded brands championing happy homes in their region, providing services that support and help people across Staffordshire and surrounding areas.

They have an exciting opportunity for someone to be a part of their thriving hive. They're looking for someone who can support the delivery of their services across the Group. In this job, no two days are the same, so you'll be kept on your toes and able to gather extensive experience in customer services.

You'll be taking calls, answering customer queries, resolving problems, managing customer expectations, summarising conversations and recording them on their internal system.

They're looking for someone with a can-do attitude who has a GCSE level of education or equivalent, with a passion for listening and helping people. You'll need to be friendly and polite, with an awareness of data protection and cyber security.

As this is an Apprenticeship, you'll be learning on the job gaining experience and qualifications, so you'll need to have a keen interest in learning and development to build yourself a bright future.

Do you want to help make their region vibrant? Then get in touch today!..... click apply for full job details