Permanent Role - Monday to Friday - 40 hours per week
We are looking for Internal Sales Person to join our successful team within an Electrical Trade Wholesaler based out of Cheltenham.
Contracted to 40 hours per week
Monday to Friday
Shift times: 08:00 - 17:00
No bank holiday working required
Benefits: Pension scheme, Life assurance, 25 days holiday
Electrical Wholesale experience is desirable
As an Internal Sales Person, you will be a key member of the team; you will deliver excellent customer service to our customers either face to face in the branch or over the phone to drive customer loyalty.
You will be managing existing customer accounts to support their requirements alongside proactively developing new business in to the branch to support branch targets.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock
Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
Supporting in other areas of the branch as required
Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
Experience of working within a sales / target driven role
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
A flexible approach and an ability to work under pressure
An ability to recognise sales opportunities
PLEASE APPLY ONLINE
Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK