Customer Service Adviser

  • Confidential
  • Reading, UK
  • 06 Nov, 2021
Full Time Education

Job Description

Customer Service Adviser, Reading: Working in busy contact centre, this is an excellent opportunity for anyone who has had a customer facing role in the past. This can include retail, reception, customer service or call centre work.

Client Details

Customer Service Adviser, Reading: This organisation value temporary staff and often extend the roles and create a great opportunity to learn and develop your career.

You will be dealing with professional service type queries. These will be lower in volume and higher in complexity

This organisation has modern offices close to public transport.

Description

Customer Service Adviser, Reading

Working in busy contact centre
Dealing with high volumes of incoming calls
Building rapport with regular customers, which can include internal colleagues
Quickly building trust with new customers
Adhering to SLAs
Solving high volumes of queries

Profile

Customer Service Adviser, Reading

You will be a bright and upbeat individual able to quickly build rapport quickly

You will have had a customer service role in the past - This can include retail, reception, customer service or call centre work.

You will be happy working in a call centre environment and flourish in a KPI lead environment

You will have good IT skills and be able to use a range of in-house IT packages

Job Offer

Salary circa £22,000 - £25,000 dependant upon experience