Pension Planning Consultant

  • Anonymous
  • Swindon, UK
  • 14 Feb, 2019
Full Time Accounting

Job Description

PURPOSE
Accountable for the pre-sale advice review of Pre-Vesting and At Retirement Occupational Pension Schemes, SIPPs and Opt Outs. Ensuring that the advice complies with both Pension Legislation and Regulation and the COB Suitable Advice framework.
To review both the advice and the suitability of the recommendation for the end customer on behalf of the adviser.
MAIN ACCOUNTABILITIES
* Responsibility for the pre-sale advice review of DC Occupational Pension Schemes for both Pre-Vesting and At Retirement cases, SIPPs, and Opt Outs, ensuring a full detailed analysis of each case.
* Completion of QA for peers
* Act as a point of expertise for Partner's, Sales Management, QRMs and the wider business to ensure that their needs are met any advice issues resolved
* Undertake all aspects of the role in an ethical, compliant, diplomatic and professional manner
KEY ACTIVITIES
Alignment of Pension Planning Service (PPS) process to Pension Regulation and Legislation, Financial Services market place and Client changes
TASK MANAGEMENT
* Ensure case targets and SLAs are achieved
* Ensure consistency and quality of decisions within the team
* Escalation of exceptions and case and/or Adviser trends
* Identify and champion improvements to Sales Process
* Dealing with Appeals and Adviser complaints
KEY RELATIONSHIPS
Build and maintain professional and effective relationships with the following stakeholder groups.
Advisers
PAs and Paraplanners
Practice Principles
Practice Supervisors
Support Centre
Sales Process
Sales Review Team/Complaints
T&C
Learning and Development
Governance
QUALIFICATIONS
The following qualification is essential:
* Diploma
The following qualification is advantageous:
* G60 and/or AF3 and/or Certificate in Pension Transfers
* Chartered
EXPERIENCE
The following experience is essential:
* Minimum of 5 years within a Compliance based role in Financial Services
* Dealing with difficult customer situations
The following experience is advantageous:
* Leading change initiatives
KNOWLEDGE
Knowledge of the following is essential:
* COBs product and sales process
* COBs pensions regulation and legislation requirements
* TCF
* Data Protection
* Financial Crime
COMPETENCIES/SKILLS
* Strong influencing skills
* Strong relationship and interpersonal skills
* Clear written and spoken communication skills
* Sound judgement and decision-making skills
* Good analytical and problem-solving ability
* Able to maintain composure whilst under pressure
* Good delegation skills
* Attention to detail
* Ability to prioritise and organise
* Flexibility
9.00am to 5.00 Monday to Friday
Salary £32,000 to £40,000 + Benefits