3310 customer-service jobs found in Cambridge

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As an Apprentice Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets,...

Customer Service Representative / Branch Assistant Cambridge £19,824 + c£1,000 bonus Full time and permanent role ** DRIVING LICENCE REQUIRED** We are recruiting for a Customer Service Representative for our customer in Cambridge- one of the leading rental companies in the UK. As Customer Service Representative you will be responsible for delivering excellent customer service at all times, as well as maximising sales opportunities where possible. Responsibilities: · Identify customers' needs, take reservations and close enquiries · Meet and exceed all customer requirements · Identify sales opportunities · Resolve any customer complaints or issues · Completion of all required documentation About You: · Ability to demonstrate excellent customer service · Excellent communication skills · Administrative skills · Computer skills · Previous experience in a retail or customer-focussed environment · Must hold full UK driving licence (must have held for 12 months minimum)...

Customer Service Advisors are needed in Cambridge! The starting salary will be £11 an hour along with a normal 9-5 shift Monday to Friday. Along with that package, we offer a 24/7 service for any enquiries that you may have. Also, there is an opportunity to land a permanent contract. Job Description: Answering a high volume of customer and field-based employee calls Complaints handling and management Email processing Maintaining CRM database Liaising with internal departments to acquire customer enquiry resolutions Job Requirements: Experience within a customer service environment Ability to work as part of a team and autonomously Excellent verbal and written communicator Benefits: Salary: £11 per hour Career Progression On-site Parking 24/7 service

Italian Speaking Customer Service Representative Location: Cambridgeshire (Home and Office working) Relocation package offered if relocating Permanent £22,000 per annum A shifts (07:00 - 15:15 ) Monday - Friday or B shifts (08:00 - 16:15) Monday - Friday Client Profile: Origin Multilingual is proud to announce, we are searching for a Italian Speaking Customer Service and Sales Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis, on A or B Shift: Monday to Friday, 37.5 hours per week. (Occasional Saturdays maybe required) Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge. Key Responsibilities: * Answering calls from existing and new customers * Proactively dealing with all queries relating to the...

Temp to Perm Opportunity ** Job: Customer Service Advisor Location: Waterbeach Hours: Monday to Friday £10.50per hour £420 Per week Do you love Customer Service? Do you have a good telephone manner along with being organised with a positive attitude? My client in Waterbeach is looking to add to their team through their peak period to solve customer issues and queries along with order processing. Key Accountabilities: Answering queries and enquiries professionally and accurately Updating System Dealing and processing emails Skills required: Previous Customer Service Experience Organised with good attention to detail IT competent Hours & Pay £10.50ph (Apply online only) Monday to Friday If this sounds like you please click and apply with your up to date CV or contact Recruit Mint Ltd Peterborough

Temporary Customer Service Assistants **Multiple vacancies - starting immediately through to August/September** Looking for office based work over the summer? We are recruiting for multiple Customer Service Assistant vacancies based in Waterbeach. These temporary vacancies will be until August/September, working Monday-Friday 8:55am-5:10pm. A fantastic opportunity if you are looking to gain office based experience or develop your existing customer service experience. With training provided, you will provide a professional and efficient service to customers which will include the taking and processing of orders and enquiries. You will be: Answering queries quickly via the phone or live chat, dealing with all enquiries professionally and accurately. Dealing with a high volume of emails that need to be processed on a daily basis. Sending professional relevant replies to emails. Administration work. Updating the system accordingly. If you have a good telephone manner and...

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Advisor (Tool Hire) You'll be working for Jewson in Royston. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you...

A growing company that has gone from 2 employees to more than a dozen in over about 5 years. It is situated in superb offices in the countryside with free parking, free tea and a free tasty coffee machine. The hours are 9 - 5.30 with an hour for lunch and the usual holidays apply as well. the basic salary will be in the range £22k - £25k annually with bonuses up to around £12+k depending on sales. You can be earning in excess of £40k. The team is really friendly and the company pays for outings, usually about 3 or 4 times a year, such as bowling, treatments from a beauty centre, BBQs and much more. The offices are h air conditioned. The role is a sales role but with no cold calling, only warm. You will be calling clients and prospects but only those already interested and clients to up-sell later. You will be working a live chat role on the website and encouraging interested parties to call in to speak with you or calling them back to discuss how you can help their business....

Customer Service Administrator The Company Our client is a leading global packaging manufacturer, specialising in the Pharmaceutical and Beauty industry. Their Packaging offers deep market understanding gained through years of experience in the Pharmaceutical and Beauty industries. They work closely with their customers to provide bespoke, ground-breaking solutions for their clients packaging and security needs. Due to maternity, they are now seeking a Finance Administrator to join their team based at their Newmarket Site. The main purpose of the Customer Service Administrator is to maintain and develop supplier relationships, as well as providing a high-quality service, before, during and after supplier transactions. Key Responsibilities: * Issue invoices to customers based on services rendered using JD Edwards system * Ensure invoices are sent to customers in accordance with terms and conditions * Support the Finance Team during Month End * Support Supply Chain Team...

Customer Service Executive Our client, a market leader within the financial services industry is actively seeking a results-focussed, tenacious and organised Customer Service Executive to complement their growing department. Reporting directly to the Team Manager, key responsibilities will include but not be limited to; · Answer calls in a professional and credible manner, received via a dedicated helpline · Accurately collate and record information, ensuring the highest levels of accuracy are obtained · Liaise with Account Management as required for client specific queries · Consistently adhere to company policies and SLAs · Complete all accompanying administration · Discuss any missed areas in which the client may add to their claim · Contribute to team performance targets The successful applicant will demonstrate exceptional organisational skills, with the ability to effectively multi-task under pressure and adhere to deadlines. In addition, you will possess high levels...

I'm currently recruiting for a Customer Service Executive for a fantastic company who are based on the outskirts of Ely. They're looking for someone to join the team who has previous customer service experience and is looking for a new opportunity with a large company who would be able to offer a good progression path. Typical duties would include: * Providing a high level of customer service to the companies customers and suppliers * Answering customer enquiries via phone and email * Processing customer quotes and orders * Ad hoc administration duties as required by the team The successful candidate will: * Previous customer-facing experience ideally from working within an office * Excellent communication skills both written and verbal * Proactive and able to deal with problems quickly and logically. * It literate and able to use a range of software and systems If this role looks like the new challenge that you are looking for please apply via the advert or...

Crem Recruitment has been appointed to recruit for a key business within the manufacturing industry to facilitate their busy operation. Our client is looking to recruit a Customer Service Coordinator to work at their busy site Haverhill. Duties · Always provide exceptional customer service. · Accurately processing and tracking customer orders · Dealing with all day-to-day enquiries, i.e., order amendments/ credit note · Respond to customer queries by phone, email, or post to achieve SLA's. · Accurately record details of enquiries. Hours, Pay & Benefits · Full-time, Office Hours Monday to Friday. · 12 Months Contract · £26,000 per annum. Personal Specification · Previous experience in an office or B2B customer service-based role · Experience of SAP desirable · Excellent communications skills. · Accurate and well-organised individual. · An individual with a flexible approach. · Ability to work on own initiative with minimal supervision as well as part of a team....

We are recruiting on behalf of our client who are a major international manufacturer of high quality windows and doors for a Service Co-Ordinator. We are ideally seeking someone with experience of working with a Technical Product and someone who is able to multi task and look after multiple cases at any one time.. The successful candidate will be responsible for providing a high standard of customer service to House Builders, Construction Companies, Private Home Owners and Small builders who will have post sales queries. You will help to identify issues and co-ordinate the successful resolution to any problems on site. You will be responsbile for procurement and distribution of spare parts, preparation of quotations for service work. Liasion between customers and internal departments and booking service engineers visits. You will need to be IT literate and have excellent customer service experience. Desirable that candidates have experience in working with a technical product or...

Advancing People - Multilingual Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor for their client on a remote basis. As a Dutch Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Dutch speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Dutch & English Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitudeThis is a full time...

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in German & English Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do"...

Lisa Wright Recruitment are currently recruiting a Customer Service Coordinator to work for a Huntingdon based company who are market leaders in their field. Within this role, you will be responsible for providing a professional after sales service to the company's customer base, ensuring customer requests are managed proficiently in a professional manner. The company offer a motivating and engaging team environment (and an early finish on a Friday!!) Customer Service Coordinator duties will include: * Contact all new customers to acknowledge receipt of enquiry * Review customer enquiry and create an action plan * Proactively communicate with customers regarding scheduling of works * Complete updates and progress reports * Organise site visits where appropriate To be considered for this Customer Service Coordinator role you will need: * Project coordination/project management experience (desirable) * Experience of dealing with customers/suppliers over the phone *...

Customer Service Administrator £23,000 - £25,000 Biggleswade 8.30am - 5pm Mon - Thurs, 4.30pn finish on Friday's Hybrid working after 6 months probation Benefits: 25 days holiday + bank holiday's, 5% employer pension contribution, life cover at x2 salary Are you an Administrator from a Customer Service background, with experience dealing with import and export? Do you enjoy working in a fast paced, challenging environment? An established and reputable Food Manufacturer based in Biggleswade are looking for a Customer Service Administrator to join the team. This is an exciting opportunity with lots of internal progression opportunities, the business is growing and they always promote within when they can. Roles and responsibilities: Processing relevant export and import documentation Liaising with hauliers, customs brokers and customers Producing orders reports Keeping records of all imports and exports for Biggleswade and Poland Providing daily KPIs Manage the receipt and...

Customer Service Administrator, £18,000 - £20,000 per annum Monday to Friday, 9am - 5pm An exciting opportunity has arisen for a Customer Service Administrator to join our clients' vibrant and sociable team within the Mildenhall area. This is an interesting opportunity within a busy industry that will give you the options to progress and learn new skills. Ideally, you will have administration and customer service experience, with the aptitude to pick up new skills along the way within this expanding department. As a Customer Service Administrator you will be: Responsible for sales quote preparations and creation of job files to input in to the Company data system Checking of file documentation Collection, delivery scheduling & Job sheet creation Dealing with suppliers and customers As the Customer Service Administrator you will have: Basic understanding of Microsoft Word and Excel Good computer and literacy skills Confident & polite communicator, organised and...

Join us on the Journey... We have multiple opportunities for Customer Service Advisors to join our team at Stansted Coach Station. This role will put you in the centre of the hustle and bustle of a busy airport environment, selling tickets for onward travel from the coach station, answering customer queries and guiding them to their location, ensuring our high standards of health and safety are continually met. It's the perfect environment for someone who is energetic, enthusiastic and customer service driven as well as always ready to go the extra mile to deliver exceptional service and support our customers. Please note that we have interviews running throughout the month of June & July. This role requires you to work 19 hours on a rolling shift pattern between the hours of (Apply online only), including every other weekend. What you'll do... Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure...

Customer Service Administrator Rural Location near to Grafham Water Permanent Hours: Monday to Friday, 8am - 5pm, ½ hour lunch (can be flexible for different start times) Salary: £20,000 - 23,000 DOE Impact Recruitment are recruiting for a Customer Service Administrator with an exceptional attitude and a customer-focused approach. Our client is looking for an energetic and vibrant individual with a strong work ethic to join their team. This role will be supporting the Internal Sales team, acting as the primary point of contact for all customer queries. If you feel you have the right experience and skillset for this role, and are looking to join a fantastic company, please apply today. Key responsibilities and duties of the Customer Service Administrator Act as the first point of contact for all customers, resolving queries and passing on messages accordingly. Receive and process customer orders over the phone. Verify and double-check orders, ensuring accurate information...