849 customer-service jobs found in Cardiff

Business Unit: Customer Experience Location: Cardiff Salary £18,525 - £25,000 per annum DOE (pro rata) Contract Type: Permanent Part time 21 and 28 hours It's an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We're on the lookout for like-minded individuals and innovators to help drive our strategy forward. We're also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. Here's what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time) up to Five extra paid well-being days per year 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension Private Medical...

Do you believe in delivering excellent customer service? Are you IT literate and can pick up new systems quickly? Amour Recruitment is currently recruiting for talented call centre agents to join a busy contact centre in Cardiff. If you have at least 1 year Customer Service experience and a fantastic personality and would like to further your career in customer service then we want to hear from you. Our client provide exceptional training with the aim to make their customer service representatives exceptional! The Role * Taking calls from customers all over the UK providing excellent customer service over the phone, answering queries, and offering advice to new and existing customers. * Hours are 37.5 hours per week, between 8am and 8pm Monday to Friday. The Environment * Nurturing, inclusive and supportive! This business are really engaging with their people, people matter and they truly want people to be happy in their work. * An outgoing nature and be confident on...

We have had several exciting vacancies open up in the Customer Service/Administration field as Process Assistants with UKVI based in Cardiff. Contract: Temporary Duration: 6 months Pay Rate: £9.90 per hour Hours: Part-Time In this role, you will be assisting in the provision of transaction processing services to clients. Youll be responsible for defined core administrative, operational and/or technical activities within your department, and you will provide a range of straightforward, routine services often as part of your team. This may involve responding to routine queries or issues and referring any unusual or non-routine situations to others. You will be responsible for: - Processing work in line with agreed procedures, business rules or scripts, including include making calls, answering telephone, emails, queries, taking messages or processing transactions. - Resolving these queries, escalating as necessary (e.g. a team leader), and logging as appropriate. - Maintaining...

Starting at £20,155 with the potential to realise in role development increases up to £25,600 depending on performance and development criteria being met, this isn't your typical contact centre role. Debt advisors need to think on their feet and adapt to the diverse situations they're presented with. Some calls are challenging, but they also give people the chance to talk about their debt, opening up about it for the very first time or you could be supporting existing clients with their change of circumstances or annual review of their debt solution. You're there at that significant point in their lives, to listen and to help. It's no wonder so many of our colleagues find being a debt advisor a rewarding role. We're currently recruiting for our Cardiff contact centre which is a flexible role working both from home and our office (minimum 2 days a month in the office) . Debt advisors work 35 hours a week. What will I be doing? Talking with first time callers dealing with a...

Where : Cardiff Full time : Permanent Salary : £20,511 plus on target bonus's Hourly rate: £10.52 Want a new challenge? Sounds Good... Somewhere you get loads of benefit's? Sounds Good... What about a brilliant career? Sounds Good...... click apply for full job details

We are currently recruiting full time Customer Service Representatives for an on-going contract to work at our clients Health care Clinic in Cardiff. Job role includes; Meeting and greeting clients on arrival. Confirming booking and register details. Customer satisfaction is integral along with offering the best customer service. Good IT skills . Provide information on services provided at the clinic, FULL BODY HEALTH CHECKS HORMONAL HEALTH INFECTIOUS DISEASE GENETIC TESTING COVID TESTINGYou will be required to work a shift pattern, this will be 12 hour shifts across a 7-day rota. 4 days on 4 days off 7am - 7pm - Pay rate £11.86 per hour

The role of Customer Service Advisor will be working in a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls from existing customers and preforming administrative activities. Please note you will not be making any cold calls or required to cross or up sell any products at any time. Candidates will be required to work 40 hrs per week Monday to Friday 9 - 6, with alternate Saturday working 9am - 1pm This is a great opportunity to expand your knowledge of the financial services sector, and further your customer services experience with the possibility of further progression, within a welcoming team. Equipment and full paid training will be provided. As a Customer Service Advisor, you will: Manage inbound calls to discuss any question or queries they may have relating to their account. Spotting potential complex queries / complaints and handing off to other members of the team. Provide a clear and efficient response within...

Customer Service Consultant £23,000 ***Looking for candidates who can start the 20th of June*** Our client who are a multi award winning Financial Services provider, are expanding rapidly and are looking for Customer Care Consultants to manage customer contacts both offline (telephone) and online (e-mail and Live Chat) servicing Client and Business Partner products. Customer contacts range from general product and website queries through to the processing of mid-term adjustments on existing policies within our regulatory guidelines and Client service agreements. This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation. Key Responsibilities: To effectively handle inbound calls and accurately record the outcome of each contact. To manage customer service enquiries in line with our customer service goals. Be a customer...

An established and growing business to business company is looking for an excellent Customer Service Co-Ordinator to join their busy and very happy team of customer service professionals based on the outskirts of Cardiff city centre. We are looking for someone with excellent Customer Service and administration skills, a stable working background who is used to working as part of a team. Were looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative support. You will be ensuring UK orders are processed quickly, sales order processing, dealing with queries and working very closely with the despatch department to ensure on-site delivery to customers , dealing with all incoming sales enquiries plus a varied range of administration duties. Excellent benefits including on site car parking and bonus paid twice yearly plus a Xmas end of year bonus, early...

Customer Service Advisor Our client based in Caerphilly is global industry leader in Water, Hygiene, and infection prevention solutions. They are looking to increase their customer service team with local talent. You do not need experience for this role, just the relevant transferable skills and a good work ethic. School leavers welcome to apply! This role will come with one-month training (fully paid) so that you are set up and ready to go. What we can offer Free parking Canteen and break out facilities Opportunity to work with a global employer of choice £10.16ph The role To be the first point of contact for all initial queries Redirecting calls where necessary and answering questions on internal and external issues Proactively contacting customers to obtain purchase order numbers and pass them on to the relevant department General customer serviceHours 5 hours per week (M-F) Operating over 3 shifts 8am-4pm 9am-5pm 10am-6pmThis is initially a 6-month contract...

Senior Fraud Customer Service Advisor - Tredegar Park, Newport Salary: £22,136 basic salary + £851* Flex cash* Start date: 15th August Shift pattern: Flexible Mixed We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We're continually recruiting throughout the year in all of our locations, that's why you might see the same location advertised. At Lloyds Banking Group, we're helping Britain recover. And we're helping people, businesses and communities prosper. With a caring attitude, you'll help us become the best bank for customers. What you'll do You'll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. You'll be speaking to all kinds of people every day, taking care to understand their needs. You'll make sure everyone gets the best from their bank. How you'll do it It all starts with a fantastic, paid 6-week training...

Are you looking for a Customer Service Advisor role? 10.51 p/h (Apply online only): Working hours are 16 hours per week, 2 evenings a week and 8.0 hour Sunday. The shifts would be Wednesday (Apply online only), Thursday (Apply online only) and Sunday (Apply online only). Description: Job Description Working in the fast paced Customer Contact Centre you will be the first point of contact for calls coming into Public Sector Prisons within England and Wales. You will provide information from the internal database such as "How do I book a visit" or "What items can I post to the Prison." Where information is not readily available on our database you will transfer the call to a Prison member of staff for them to take forward. You will also be handling calls for the MOJ and HM Prison and Probation Service Public Enquiries Lines as well as operating the Gold Command Line for the Prison Service's National Incident Management Line SSCL is a growing Organisation which provides cross...

Customer Service Coordinator Yolk Recruitment is working with a global and leading manufacturing company to hire a Customer Service Coordinator to directly support their customers and clients with any questions or queries. They create innovative products that build bonds between their brands and customers, and are dedicated to ensuring sustainability, with it being at the heart of how they think and work. What you'll be doing? This is an excellent opportunity for a Customer Service Executive to join a dynamic manufacturing company based in Blackwood. You will join a small team and report into the Sales operations manager, to be the first point of contact for customer orders, queries and issues. You will also: Build and develop relationships with key accounts and customers through their entire customer journey, ensuring excellent customer service Support all orders through the end-to-end process, answering any questions and queries customers may have. Manage all customer...

JOB TITLE: Temporary Customer Service Administrator - Immediate Start (£12.00 P/H) LOCATION: Weston-super-Mare (Outskirts) HOURLY RATE: £12.00 P/H HOURS: Monday - Friday, 9am - 5pm BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include... Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of supportTHE ROLE: This award winning and successful FMCG company is seeking a driven and reliable Customer Service Administrator to join their team immediately until the end of August on a temporary basis however there may be a permanent opportunity for the right candidate. The successful applicant will need to be passionate about delivering a high levels of...

The Role Yard Assistant - Bridgend At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Yard Assistant. You'll be working for Jewson in Buckley Flintshire. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people,...

Working as part of tight-knit team, on an initial 12-month contract, you will work with a strong customer focus, in a fast-paced environment where no two days are ever the same. Your personality and attitude is crucial in ensuring an excellent customer experience. In return, you will work with great products and get the right training and tools to enable you to reach the companies ambitious service goals. Client Details You will have an opportunity to join a successful, global manufacturing organisation starting initially on a 12-month fixed term contract with a potential of becoming a permanent role. Description Key responsibilities of the Customer Service Advisor include: Behave and perform in a way which ensures that stakeholder relationships are managed in a professional and proactive manner in the key areas of: Product champion for selected product sector Customer satisfaction (internal and external) Telephony performance and personal productivity Accuracy of order...

IMMEDIATE START CALL HANDLER JOBS!!!! A Customer service advisor / call centre handler is required for a distributor located in Portbury, Bristol BS20. NO SALES! - All calls are to existing customers who want to place regular orders This is great opportunity to join a successful team to maintain excellent customer service both internally and externally. You will be responsible for your own group of customers, communicating with phone calls and emails to ensure the world class customer service is always provided. You will be responsible for order processing, the management of of accounts and dealing with inbound and outbound calls using spreadsheets and other CRM systems- full training is provided. The working hours are Monday - Friday 08.30 - 17.30 with a one-hour lunch break each day. £11.06 an hour, paid weekly, every Friday. Immediate start Due to the location of the business, access to your own transport will be needed as public transport links are poor. Call Fran on...

Customer Service Advisor (56910) Where : Merthyr Tydfil EE Contact Centre (Technical Advisor) Full time : Permanent Salary : £20,511 plus on target bonus's & commission Hourly rate: £10.52 Want a new challenge? Sounds Good...... click apply for full job details

JOB DESCRIPTION JOB TITLE: Customer Service Advisor REPORTS TO: Customer Service Manager LOCATION: Cheddar BENEFITS: Competitive basic salary + 20 days holiday + your birthday off + health care scheme + other company benefits HOURS: Full Time (8am-4pm or 9am-5pm) Company background FSC is a family business with over 30 years of award-winning experience in creating, rolling out and managing bespoke customer food-on-the-move solutions. Our customers include a selection of blue-chip companies in various industries, such as Shell, Dunelm and National TRust We offer a range of consultancy services drawing on our in-depth knowledge of the food-on-the-move sector and have managed projects in South America, North America, Asia, Scandinavia and several European countries. Our Head Office is located in the world-famous village of Cheddar and we have an Innovation Centre near Bristol in Flax Bourton. Although many of the team are based throughout the UK and Europe, we regularly get...

Customer Service Agent - Ecommerce Location: Bristol, Avon, BS13 7TW Salary: £17k - £20k DOE + Benefits Contract: Full time, Permanent Hours: 37.5 hours per week, Mon-Fri, 8.30am-5.00pm Benefits: • Salary £17,000 - £20,000 D.O.E (pro-rated for PT) • Salary review upon completion of successful probation • Full time (37.5 hours per week, Mon-Fri, 8.30am-5.00pm) • 22 days annual holiday (plus bank holidays) • Permanent contract (after successful probation period) • Scope for progression • Staff discount • Team socials We are a fast-growing online tools, workwear and equipment retailer looking for an enthusiastic, motivated, positive and friendly person to join our Customer Service Team and help to deliver an exceptional level of customer service through email, phone and live chat. The Role: Customer Service Agent - Ecommerce - Responsibilities include: • Providing excellent customer service using email, phone and live chat • Non scripted conversations • Problem solving when required •...