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3731 customer-service jobs found in Chelmsford

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customer-service Chelmsford
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Confidential
24 Jun, 2022
Full Time
Customer Service Administrator
Confidential Chelmsford, UK
A client of ours in the Chelmsford area are recruiting a Customer Service Administrator to join their team. This is a full-time permanent position working 37 hours per week and paying between £20,000 - £25,000 per annum depending on experience. Your key duties in this Customer Service Administrator role will include but are not limited to: Working closely with colleagues within all areas of the business to deliver a first-class Customer experience, and manage Customer orders quickly and efficiently. Assist the Sales team in developing high value accounts and drive process improvements. Build and maintain strong relationships with external Customers they support and ensure all enquiries are dealt with in a timely manner, encourage new business, loyalty and repeat business to meet the Business Unit forecasts. Use excellent communication skills, interacting with people at all levels, building and maintaining strong working relationships with Operations, Supply Chain, Credit Control,...
Confidential
22 Jun, 2022
Contractor
Customer Service Adviser
Confidential Chelmsford, UK
Join our community. We are currently recruiting for a full time fixed term contract. For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. The difference you'll make....
Confidential
21 Jun, 2022
Full Time
German Speaking Customer Service
Confidential Chelmsford, UK
We have an amazing job opportunity available if you speak fluent German, ideally German will be your mother tongue, however fluent speakers that have lived or worked in Germany will be considered. In this role you will be making outbound telephone calls to businesses in Germany and provide outstanding Customer Service. You will be making appointments for their representatives in Germany to meet with them face to face, or to attend a Microsoft Team Meeting, or to attend a telephone appointment for their team in Germany to discuss their training services in depth. Full training and support will be provided. You will be working within a small friendly team, from all walks of life in an office environment, based in central Chelmsford. The working hours are Monday to Thursday from 8 am until 4.30 pm and 8 am until 1 pm on Fridays. For the right person they will also consider part time hours. This is a permanent job opportunity, and you will be paid £10.50 per hour, working 35 hours per...
Confidential
21 Jun, 2022
Full Time
Customer Service Executive
Confidential Chelmsford, UK
Pure are recruiting for a well-established, leading company in Chelmsford who are recruiting for a Customer Service Executive to join their established team. As a Customer Service Executive you will work closely with colleagues within all areas of the business to deliver a first class Customer experience, and manage Customer orders quickly and efficiently. You will work closely with the Sales team to ensure all Customer orders are booked promptly. Main Duties: Assist the Sales team in developing high value client accounts and drive process improvements Build and maintain strong relationships Use excellent communication skills, interacting with people at all levels, building and maintaining strong working relationships with Operations, Supply Chain. Recommend enhancements & simplifications to Customer Services procedures. Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager Attending client meetings to build...
Confidential
20 Jun, 2022
Contractor
Customer Service Officer x2 (Weekends Only)
Confidential Chelmsford, UK
A leading housing organisation is looking for 2x Customer Service Officers to work Weekends (Saturday and Sunday) from 1pm till 10pm, 16 hours per week based in Chelmsford. The start date will be on 4th July for daytime training with two 30 hour weeks working 10:00-17:00 before the temp goes onto their weekend pattern. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers. The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive working under pressure to join our friendly and diverse...
Confidential
18 Jun, 2022
Full Time
Customer Service
Confidential Chelmsford, UK
Our client is looking for customer service operatives to work within a fast past call centre. Working hours are mnday- friday, 9am-5pm. You would be required to work within the office 50% of the week and the rest from home. You will be handling customer queries over the phone relating to housing support, booking repairs, logging complaints and directing calls to relevant departments. No previous housing knowledge is needed as successful applicant will be provided with extensive training and support. The ideal candidate will have excellent customer service skills, be a great communicater and have the ability to engage with new people. This is an immediate start date. For any additional queries, feel free to contact Chantelle
Confidential
12 Jun, 2022
Seasonal
Customer Service Advisor
Confidential Chelmsford, UK
An opportunity has arisen for a Customer Service advisor to be apart of a fantastic team in a leading housing association. Hybrid working and based in Chelmsford. Client Details A leading housing association are in need of a Customer Service Advisor to join their central London office. Description The key responsibilities as a Customer Service Advisor Includes: Providing advice and assistance on a range of housing queries and booking repairs. You'll be first point of contact in providing outstanding customer service. Working over the phone and digital channels including emails and social media. Using systems and inputting data.Profile The successful Customer Service Advisor will be: A motivated individual with the ability to multi-task. No previous Housing experience required. Ability to use Microsoft Good communication skillsJob Offer Work for a Leading Housing Association as a Customer Service advisor in Chelmsford
Confidential
24 Jun, 2022
Full Time
Customer Service Assistant
Confidential Witham CM8, UK
CUSTOMER SERVICE ASSISTANT / WITHAM, ESSEX / UP TO £24K & GREAT BENEFITS If you are passionate about delivering a 1st class service, and positive customer experience, then this exciting new Customer Service Assistant position could be perfect for you! Dalebrook Supplies Ltd is a leading supplier of tableware and display ware to the food industry. With offices and warehouses in UK and China, we distribute products to over 60 countries worldwide. We are now looking for a bright, confident Customer Service Assistant to join our existing Customer Service Team. The ideal candidate will be a people person with a 'can do' attitude. What's on offer? Competitive pay (£21,000 - £24,000, Dependent on Experience) Full training and ongoing support Scope to progress within the business Monday to Friday (No weekends) A modern office environment Target-based incentives On-site parking The Customer Service Assistant Role: We require a strong candidate to assist the Customer Service Team...
Confidential
15 Jun, 2022
Full Time
Customer Service Coordinator
Confidential Brentwood, UK
Customer Service Coordinator Brentwood, Essex £30000 Monday - Thursday 8.30am-5pm, Friday 8.30am-3.30pm Parking on site, beautiful offices, hybrid working, healthcare & pension scheme My client, a professional and successful business based in Brentwood, is looking for a Customer Service Coordinator to join their busy team. Responsibilities include: Receiving and logging telephone calls and emails from customers in to the customer service system Ensuring the correct allocation of work to the customer support operative team, site teams and contractors Preparing and issuing weekly reports Liaising with other departments as required Overseeing the work of contractors and reporting any issues to the Head of Customer Service Maintaining reasonable timescales for customers and ensuring that customers are kept informed throughout Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK...
Confidential
22 Jun, 2022
Full Time
Ocean FCL Customer Service Specialist
Confidential Basildon, UK
Our client a leader in supply chain management and logistics solutions are looking for an Ocean FCL Customer Service Specialist to join their Commodities team in Basildon. This will be a hybrid role - working 50/50 office & home. As the Ocean FCL Customer Service Specialist, you will have good communication and customer service skills as you will be ensuring internal / external customers are kept fully informed at all stages of the Export booking process and entirely satisfied with services offered. The successful candidate will be competent with general freight forwarding requirements and procedures relating to Ocean exports. You will also have experience & good understanding within the Freight forwarding industry, and full understanding of operational requirements relating to Ocean Export Bookings. Duties of the Ocean FCL Customer Service Specialist: Ensuring any financial discrepancies including loss making shipments are investigated and reported to your line...
Confidential
16 Jun, 2022
Full Time
Customer Service Officer
Confidential Basildon, UK
Job Title: Housing Customer Service Officer Location: Pitsea, Essex SS13 Contract Type: Permanent Weekly Hours: Full Time and Part time shifts available 9am-1pm or 3:30pm-7:30pm (Mon-Sat, 5 day shift pattern) Start Date: ASAP Salary: £22,688 rising to £23,856 after probation (pro rata'd for part time) Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. Key Responsibilities: To be the first point of contact for all customers contacting the Customer Hub regarding repairs and property maintenance, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing with the enquiries to maximise Right First Time resolution. Use questioning skills to establish priorities and raise jobs on the system. Answering Enquiries -To be the first point of contact for all...
Confidential
25 Jun, 2022
Full Time
Customer Service Assistant
Confidential Essex, UK
Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...
Confidential
21 Jun, 2022
Full Time
Customer Service Advisor
Confidential Essex, UK
MMP Consultancy are working with a wonderful organisation who are seeking Customer Service Advisors to join them on a permanent contract. This is a fully remote working role with part time & full time hours available. These roles would suit individuals who thrive in challenging atmospheres and can remain calm under pressure. You will be responsible for providing an exceptional service to the organisations current clientele and potential customers, ensuring all queries are dealt with in a time effective manner with excellent results, this could include liaising with internal and external stakeholders. Duties Include: * First point of contact for all customers contacting the Customer Hub regarding repairs and property maintenance, providing appropriate advice and information (either by telephone; email; web chat or in writing) * Where appropriate booking appointments for appropriate trades to attend and resolve repairs * Dealing with enquiries to maximise right first-time...
Confidential
16 Jun, 2022
Contractor
Customer Service Advisor - Housing
Confidential Pitsea, Basildon, UK
I have several Customer Service roles avaiable for my client who are a Housing Assosiation dealing with repairs and general housing quiries Good customer service skills are essential this is an immediate start training will be home based and then the role will be based at their offices with some remote working possible
Entain
25 Jun, 2022
Full Time
Retail Customer Service (CSM) 16hrs Weekends & Evenings
Entain South Benfleet, Benfleet SS7, UK
At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly...... click apply for full job details
Confidential
23 Jun, 2022
Full Time
Customer Service Coordinator
Confidential Tiptree, Colchester CO5, UK
Customer Service Coordinator - Tiptree, Essex - £27,000 DOE - Office-Based - 40hrs pwk Are you an experienced business administrator with outstanding customer service skills? We are working with a sustainable business to find their new Customer Project Coordinator. The team are searching for a highly organised and proactive individual who has had the experience of working in a fast-paced office environment. We need you to be the primary support to manage the overall function of the customer service department. Working closely with the Manager, you will be the first point of contact for customers and manage planners and databases. You will have the chance to develop this role as the team evolves. Knowledge & Skills required Previous customer service administration experience is essential Ability to manage different tasks in a fast-moving and dynamic environment Excellent telephone manner Ability to overcome and work under demanding customer requests Highly proficient...
Confidential
24 Jun, 2022
Full Time
Customer Service Assistant
Confidential Leigh-on-Sea, Southend-on-Sea, UK
Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...
Confidential
11 Jun, 2022
Full Time
Part Time Customer Service Advisor
Confidential Stansted Mountfitchet, Stansted CM24, UK
Join us on the Journey... We have multiple opportunities for Customer Service Advisors to join our team at Stansted Coach Station. This role will put you in the centre of the hustle and bustle of a busy airport environment, selling tickets for onward travel from the coach station, answering customer queries and guiding them to their location, ensuring our high standards of health and safety are continually met. It's the perfect environment for someone who is energetic, enthusiastic and customer service driven as well as always ready to go the extra mile to deliver exceptional service and support our customers. Please note that we have interviews running throughout the month of June & July. This role requires you to work 19 hours on a rolling shift pattern between the hours of (Apply online only), including every other weekend. What you'll do... Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure...
Confidential
22 Jun, 2022
Seasonal
customer service representative
Confidential Southend-on-Sea, UK
Do you have experience in customer service? Are you looking for a job? We are looking for 4*customer service for our client based in Southend on Sea. Duties: Dealing with queries over the phone, email and other customer contact portal. To deliver an exceptional customer service to new and old customers. Requirements: Customer service experience Excellent verbal and written comunication skills Proficient computer skills Self-motivated Good time management Duration: 6 months initially with possibility of extension or to get a contract. Shifts: Monday to Friday, 9am to 5pm Pay rate: £10 per hour, weekly pay. To apply for this role: Submit your CV via the 'apply now' button Email our Southend Branch on email Call us on (phone number removed) Gap Personnel is operating as the employment business
Confidential
20 Jun, 2022
Full Time
Customer Service Supervisor
Confidential Loughton, UK
Abbott Toxicology are now recruiting for a Customer Service Supervisor based in Loughton, supporting the Abbott Rapid Diagnostics division. Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. As a Customer Service Supervisor you will be responsible for the day to day supervision of a team providing administrative support to the Toxicology and AHCC (Abbott Healthcare Connections) teams through the handling of emergency call outs and logging call outs into our collection management systems and allocating a collector ensuring the smooth automated sample analysis process. Taking Chemist on call information, logging and escalating queries. You will manage administration tasks including the certificates dashboard and updating of spreadsheets. You will...
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