1803 customer-service jobs found in Cheltenham

Business Unit: Customer Experience Location: Cheltenham Salary £18,525 - £25,000 per annum DOE (pro rata if part time) Contract Type: Permanent Full and Part time available It's an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We're on the lookout for like-minded individuals and innovators to help drive our strategy forward. We're also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. Here's what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time) uo to five extra paid well-being days per year 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension...

£21,000 per annum + Bonus & Benefits Permanent - Full Time - 35 hours per week If you're great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including: Flexibility - We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. Annual Leave - For all of your hard work and commitment we'll reward you with a whopping 33 days holiday inclusive of bank holidays, along with the option to purchase more. Development - At YBS we want you to feel challenged. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. Inclusivity - We're...

Customer Support Expert Staverton, Cheltenham - Onsite Parking Full Time, Permanent £19,500, increasing to £21,000 with their fantastic progression structure Are you passionate about customer service? Are you Looking to join a growing company with great prospects? Due to a dramatic increase in their customer base, my client based in Staverton are looking for customer support experts to join their busy team. The role- * Respond to a wide range of customer queries promptly, providing solutions where possible. * Keeping customers updated at timely intervals * Communicating with customers via a variety of channels, including phone, email, online chat * Liaising with relevant departments - internal/external * Assisting potential customers to understand products and packages The ideal candidate- * A strong communicator * Experience within customer service desired * Excellent attention to detail * Ability to build rapport quickly and effectively * Customer focused...

Thistle are currently hiring for ambitious, hardworking people with a passion for providing exemplary customer service, to join their Unoccupied Property team in the centre of Gloucester. The role will include generating sales by providing and offering customers suitable insurance products which reflect their needs, using a number of different channels. Unoccupied property insurance is a specific type of insurance policy for when your premises or your home is left unoccupied for longer than your regular policy allows (usually 30 days). With a specific unoccupied policy, you can leave the property vacant until your policy ends. We provide full training on this to give you the skills and knowledge you need to do your job so you can flourish and enjoy a long and great career at Thistle! The Role Making a positive impression with customers whilst offering them suitable insurance products that reflects their needs Ensuring that you are maximising every opportunity you have to sell our...

Customer Service Officer . Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol ,Bath ,Chippenham ) are experts in the compliance industry; focussing mainly on the Motor Trade and Travel . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. Office - Homeworking Reporting to Customer Service Team Leader Hours 37.5 hours per week, Monday - Friday Our employees are currently working to a hybrid working pattern, with home working in place for our staff who choose to work remotely. Home working operates up to 5 days out of every 10, on a rolling fortnightly schedule. Full-time, Permanent By providing Appointed Representative status to their Customers , they shoulder the burden of compliance ( of being Directly Authorised by the Financial Conduct Authority (FCA) ) so their customers can concentrate on running their day to day...

Hybrid working Customer Service Advisors needed- working one or two days in the office! Full training will be provided. Dynamite Recruitment is looking for Customer Service Advisors to join our client's team in Gloucester. This role would be brilliant for anyone looking for their first role in an office-based environment or for their next step up in Customer Services. Salaries are starting from £19,400 and rising between £21,700 to £23,700- depending on role/department. You will need to be flexible to work between the hours of 8am and 8pm Monday to Friday, this does include weekend work. The Role: * Handle a variety of incoming calls, answering queries and questions relating to customers' insurance policies * Communicating with third parties to ensure the customer's claim is a smooth process. * Provide solutions to customers when needed. * Ensuring you deliver fantastic customer service at all times The Ideal Candidate: * Will be customer-focused with great...

Customer Service - Motor Claims - Customer Service Advisor - FNOL Location - Gloucester - Hybrid working Salary - £19,460, increasing to £21,700 after 18 months Motor Claims - Customer Service Advisor: Our Claims Handlers are the face and, more importantly, the voice of our business when it comes to dealing with our customers. We are looking for passionate claims handlers to join our fast-paced claims team based in Gloucester. Our Claims Handlers manage the commencement of claims ensuring the customer requirements and expectations are properly framed and understood. They provide guidance to customers on key components of the product, helping customers to make decisions to protect claims cost and where possible provide a one stop shop. We are looking for individuals who are passionate about delivering excellent customer service and are curious to explore different ways to help our customers while considering the most cost effective way to settle claims. You must have the...

About The RoleOur friendly team in Nailsworth are looking for a customer focused, helpful person who loves providing excellent service, to join them. Working in the heart of the community our team are key in understanding what's important to our diverse range of customers and create a sense of belonging for everyone. It's a team orientated, supportive environment where every day is different.This is a part time role ideally working: 4 days a week 8.45am - 1.15pm and Saturdays (normally every other) 8.45am - 12.30pm but can be flexible and offer more hours if required.Your main responsibilities will be building relationships with our members, completing their transactions accurately and handling money safely. You'll support our wide range of customer enquiries by giving information in a friendly and efficient way. Being a team player is also important as you'll want to help those around you.Taking responsibility by finding solutions for our customers, whilst keeping up to date with...

Customer Service Representative What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer's transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC's digital platforms, giving our customers the choice of how they wish to bank with us. We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation who has a genuine passion for going above and beyond for customers - everything else we can teach you! At HSBC we are passionate about coaching and developing our people, you will have...

Customer Service Advisor Cirencester Full time, permanent £20,787 + Bonus Are you passionate about customer service? Are you Looking to join a growing company with great prospects? Due to a dramatic increase in their customer base, my client based in Cirencester are looking for confident, dynamic individuals to join their team! The role- * Providing great service to customers via telephone, online chat and email * Delivering a service that exceeds expectations * Advising customers on care and maintenance of products * High level of accuracy and great organisational skills The ideal candidate- * A strong communicator * Experience within customer service desired * Excellent attention to detail * Ability to build rapport quickly and effectively * Customer focused * Ability to work independently and as part of a team Benefits- * Free Parking * Bonus scheme based on business and personal performance * Exclusive discounts available on products * 33 days...

Customer Service Administrator Cirencester, Gloucestershire, GL7 6JS Grade 4: - £20,092 - £23,487 per annum Full time 35 hrs pw, shift pattern The Royal Agricultural University "RAU" has been at the forefront of agricultural education for over 175 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector. We are seeking to develop our front of house customer service team and this role is a challenging and rewarding opportunity for an experienced customer service administrator or receptionist to join a small friendly team working in a busy and diverse environment, providing reception services to staff, students and visitors alike. Working in the RAU front reception, Porters Lodge and Alliston Centre reception areas, controlling switchboard operations, mail operations, and face to face customer services. Strong interpersonal skills and an ability to be diplomatic and persuasive whilst...

Customer Service Advisor Permanent £21,500- £22,500 Evesham We are looking for an enthusiastic and friendly individual to join a team of 10 within the Customer Service team. The essence of the role is to offer an impeccable level of service via telephone support to our new and existing customers. The right person for this role will be responsible for updating the client data on our bespoke computer database when the client joins and sending out their pack. They will also follow up any enquiries that are received regarding membership via prospective calls and via the website. Although small, the company is growing at a fast pace and we have great ambitions for the future. The office is relaxed and friendly and the individual in this role will need to be able to work under their own initiative. Role and responsibilities of a Customer Service team member : • To maintain and develop effective customer relationships. • To ensure fast and defined flow of information to line...

Customer Service Advisor - Branch Hanley/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Care Colleague you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us the most -...

Customer Service Advisor - Branch Hanley/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Care Colleague you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us the most -...

Are you a customer focused, resilient individual that thrives in a fast-paced Customer Service environment? If so, we are currently recruiting for a Customer Service Advisor, to join a successful and well-established business based in Malvern. If you have previous customer service, call centre, or sales experience, this is an exciting position to be considered, working Monday to Friday 9am-5pm. This a full time, permanent opportunity with a starting salary of between £20,000- £22,000 per annum depending on your experience. Duties will include: o Undertake the timely and accurate sales order processing, tracking all order progress via close liaison with internal teams - warehouse, overseas production facility, finance and technical support. o Liaise with carriers regarding bookings for exports, raising relevant shipping documents where required - commercial invoices / packing lists. o Manage all requests, enquiries and administrative tasks through to successful completion. o...

Job Title: Customer Service Administrator Location: Malvern Salary: £19,000 Hours: Monday to Friday / 9am to 5pm Our client is looking to expand their commercial department by growing the Customer services' team. What's in it for you? * Parking Permit * 25 Holiday + Bank Holidays * Health Plan * Christmas break Day to day duties will include the following: * General office administration including photocopying, filing, printing, and scanning * General data inputting * Providing excellent customer service by dealing with email and phone queries. * Ensuring all work is completed within the deadlines with accuracy As an individual you will need the following experience: * Excellent administration skills * GCSE English and Maths * Experience using Microsoft Office programmes * Ability to work as an individual and within a team Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime...

M4 Recruitment have an opportunity to join a fast-growing Food Wholesaler specialising in the supply of Fruit, Vegetables, Chilled and Ambient products working as a Customer Service Advisor on the Evening/Night shift. Your role will principally entail the processing of customer orders and answering any customer queries or product enquiries. You will also provide administrative support to the Warehouse Manager ensuring any documentation is passed in a timely manner to the night pick and delivery teams. Excellent communication skills are a must, as your role will predominantly be via telephone as well as processing orders and enquiries received electronically. You will need to have a keen eye for detail, proven customer service skills and ideally some previous knowledge of the food industry, although full training will be given. What we're looking for:- * Previous experience within a Customer Service Role * Great communications skills * Excellent attention to detail *...

Customer Service Advisor - Branch Stratford-Upon-Avon/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when...

Customer Account Manager Salary £22,750 Monday-Friday HYBRID WORKING Based in Stratford! This is a full-time position working from our Head Office for 2 or 3 days each week and remotely (home based) for the remainder. This is based on a 37.5 hour working week; Monday to Friday. As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. Working with Customers who are primarily in arrears you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer. This will also include options of a direct debit, the booking of a pre-payment meter or a arranging a meter 'change of mode' on certain account types. DUTIES: Make outbound calls to Customers, based on arrears owed to Utility company, to resolve the account. Collecting payments and/or setting up payment arrangements with a high standard of customer service at all times. Negotiate payment...

Customer Service Coordinator Permanent Full-Time (8:30am-5:00pm Monday to Friday) £20,000-£23,000 per annum Swindon We are currently assisting our client - a well-known, Swindon based manufacturer - in recruiting a full-time Customer Service Coordinator. Our client is one of the UK's leading manufacturers and retailers of bespoke kitchen furniture designs, who - due to a significant growth - are extending their friendly, professional team. The successful candidate will work to provide a high level of customer service and interact with customers to answer their enquiries about products, accounts, and services. The candidate will also work to resolve customer complaints and process customer orders. In this varied and demanding role, you will be responsible for ensuring that every aspect of the customer journey is seamless. Responsibilities: * Take telephone enquiries from customers, obtaining appropriate contact information for any call back. * Forward or deal with relevant...