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1258 customer-service jobs found in Colchester

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Confidential
15 Jun, 2022
Full Time
Customer Service Assistant
Confidential Colchester, UK
Customer Service Assistant Salary £20,525 OTE LocationColchester This is a permanent, full time vacancy. The role Are your communication skills second to none? Do you love dealing with people and working towards targets…Interested in the property industry? We have just the thing!... Known within Move With Us as a 'Valuation Support Consultant' if you decide that this role is for you, you'll be joining the UK's largest group of property services and one where, if you have the right drive and aspirations, you can take your career as far as you like. By bringing together the right people, processes and suppliers, we believe we can achieve the results that our clients expect. Trusted by many of the UK's leading lenders, house builders and probate practitioners to value, manage and sell property, here at Move With Us we work hard to ensure that our services exceed our clients' needs. What will you do? This role is all about being the first point of contact to our customers and...
Confidential
23 Jun, 2022
Full Time
Customer Service Coordinator
Confidential Tiptree, Colchester CO5, UK
Customer Service Coordinator - Tiptree, Essex - £27,000 DOE - Office-Based - 40hrs pwk Are you an experienced business administrator with outstanding customer service skills? We are working with a sustainable business to find their new Customer Project Coordinator. The team are searching for a highly organised and proactive individual who has had the experience of working in a fast-paced office environment. We need you to be the primary support to manage the overall function of the customer service department. Working closely with the Manager, you will be the first point of contact for customers and manage planners and databases. You will have the chance to develop this role as the team evolves. Knowledge & Skills required Previous customer service administration experience is essential Ability to manage different tasks in a fast-moving and dynamic environment Excellent telephone manner Ability to overcome and work under demanding customer requests Highly proficient...
Confidential
24 Jun, 2022
Full Time
Customer Service Assistant
Confidential Witham CM8, UK
CUSTOMER SERVICE ASSISTANT / WITHAM, ESSEX / UP TO £24K & GREAT BENEFITS If you are passionate about delivering a 1st class service, and positive customer experience, then this exciting new Customer Service Assistant position could be perfect for you! Dalebrook Supplies Ltd is a leading supplier of tableware and display ware to the food industry. With offices and warehouses in UK and China, we distribute products to over 60 countries worldwide. We are now looking for a bright, confident Customer Service Assistant to join our existing Customer Service Team. The ideal candidate will be a people person with a 'can do' attitude. What's on offer? Competitive pay (£21,000 - £24,000, Dependent on Experience) Full training and ongoing support Scope to progress within the business Monday to Friday (No weekends) A modern office environment Target-based incentives On-site parking The Customer Service Assistant Role: We require a strong candidate to assist the Customer Service Team...
Confidential
28 Jun, 2022
Full Time
Customer Service Advisor
Confidential Braintree, UK
Market 36 Recruitment are currently recruiting for a Customer Service Advisor for our client based in Braintree on a permanent basis. The successful candidate will support day-to-day administration and management of customer enquiries ensuring that an excellent standard of customer service is provided and maintained. Roles & Responsibilities: · Responsible for day-to-day management of customer requests · Handling customer enquiries as they come in via email and phone * Onboarding new customers in partnership with our Account Management team * Providing customers with service status updates and reporting * Manage routing and processing requirements for customer stock * Producing customer invoicing upon completion of service requests * Proactively identify potential issues and problems * Working with all parts of the business to resolve issues & improve service * Providing a first-class customer experience Skills, Knowledge & Experience: * Strong...
Eastlight Community Homes
27 Jun, 2022
Full Time
Customer Service Centre Manager
Eastlight Community Homes Braintree, UK
Customer Service Centre Manager £37,508 per annum Braintree, Essex Hybrid / Home Working Job type: Permanent, Full Time Do you pride yourself on providing a great customer experience? Join us at Eastlight to become part of the largest Community Gateway Association in the country! We have an exciting opportunity for a Customer Service Centre Manager to join us to lead a Team of Customer Service Advisors...... click apply for full job details
Confidential
27 Jun, 2022
Contractor
Customer Service Advisor- Local Authority
Confidential Braintree, UK
Calling all Customer Service Advisors. I am seeking a Customer Service Advisor with experience working in a busy contact centre meeting competing demand. This role is to assist the wider Local Authority as a first point of contact. You will need to have: • Excellent customer services skills • Excellent telephone manner, clear communication skills, be an active listener. • Deal with diverse range of customers. • ICT skills with an attention to detail • Previous call centre experience is essential • Hours are 9.00am to 5.00pm, Monday to Friday (3-6 month contract) If your fit the above criteria APPLY NOW
Confidential
28 Jun, 2022
Full Time
Customer Service Advisor
Confidential Ipswich, UK
Customer Service Advisor Rota : Monday - Friday Salary : £25,000 Basic My client, a large plant hire company operating Nationwide, are looking for a Customer Service Advisor to join their team in Ipswich with immediate effect. The role of Customer Service Advisor in brief: • Deal with all Hire enquiries within the given area • Assist customers to identify solutions to fit their needs, generate sales, whilst achieving customer service satisfaction and KPI's. • Maintain and manage strong relationships with suppliers The ideal candidate for Customer Service Advisor: • Previous experience in the plant industry • Good knowledge of Microsoft packages, and computer skills in general. • You must be outgoing and enthusiastic. If interested in the Customer Service Advisor role, please call Jack on (phone number removed) or reply to this advert with an up to date CV. INDS3
Confidential
27 Jun, 2022
Seasonal
Temporary Weekend Customer Service Advisor
Confidential Ipswich, UK
Pure are supporting a local organisation, with the recruitment of Temporary Customer Service Advisors for their weekend shifts. These positions offer an immediate start and are ongoing, during a peak period. If you have previous customer service experience within retail, hospitality or customer care, this could be a great opportunity for you to join a successful business and become an integral part of a busy team. Saturday & Sunday 8.00am to 4:30pm (15 hours per week) Location: Walking distance to Ipswich town centre (on-site parking) Pay Rate: £9.50 per hour Hybrid working available after training period, providing you have your own laptop/PC Key Responsibilities: Take first response calls from customers. Ensure the allocation of paper claims for first notification of loss have been registered. Ensure all claims are logged accurately and in full. Ensure all client data capture requirements are adhered to. Good understanding of automotive or a financial background would be...
Confidential
22 Jun, 2022
Full Time
Customer Service Advisor
Confidential Ipswich, UK
Clearfield are currently working with a construction industry supplies company who are looking for a Customer Service Advisor to join their local team. This is to start asap, and is a full-time, Mon - Fri position. Office based role in Ipswich, Suffolk. This Customer Service Advisor role will involve dealing with incoming enquiries, either via phone or email, from new and existing customers and then managing responses, processing booking/ orders, etc. There will also be an administration element to this role, so an attention to detail and IT literacy / good communication skills will be important! Office based Customer service experience is a must, but does not have to be within the Construction sector, for example someone who has worked in the Insurance sector in customer service would fit well. Competitive salary with a national company who treat their staff well and can offer great long term career prospects
Reed
21 Jun, 2022
Full Time
Customer Service Administrator
Reed Ipswich, UK
Transport / Customer Service Administrator Ipswich, Suffolk (IP6) £24,000-£26,500 Monday-Friday 8:30-17:15pm Do you want to join a successful family run company? Do you have previous administration / customer service skills? My client based in Ipswich are currently recruiting for an administrator / customer service coordinator to join their busy team on a full-time basis. This role is office based, working 8:30-17:15 Monday-Friday. This role would suit someone who has had previous office-based customer service and / or administration experience, and someone who wants to work well as a part of a tight knit team. You will ideally be looking for a long-term career move, where you can play a vital role in the business. What's involved? • Supporting the sales team with account management.• Call handling, liaising with customers for any questions or queries.• Order processing and confirmation.• Updating customer details on the companies CRM system, and clearing daily...
Confidential
24 Jun, 2022
Full Time
Customer Service Executive
Confidential Felixstowe, UK
the role. If looking after VIP customers is where you belong…….then look no further than this fantastic vacancy. Our client is based in modern offices right on the edge of Felixstowe and have an attractive new opportunity to become part of their Customer Service team looking after relationships with their key clients. Due to growth, they are looking for that special person to take care of their key customers in a very proactive way. why you should apply. There is everything on offer here, you will be part of a busy team that brings the best to their clients which of course brings massive job satisfaction. Also, with it being a new role within the company you can bring in your own ways of working and add that extra bit of service that clients need. New ideas are welcome here, we need a team player and someone who can create relationships throughout the business to ensure everything is on track. what were looking for. Customer Service excellence of course, that goes without...
Confidential
22 Jun, 2022
Full Time
Ocean Freight Customer Service Operator
Confidential Felixstowe, UK
Ocean Freight Customer Service Operative - Salary: £24,000 - £28,000 (Negotiable) DOE Felixstowe, IP11 9:00- 17:30 Mon - Fri The Person An exciting opportunity has arisen for an experienced Ocean Freight Customer Service Operative to join my client's Ocean Freight Division. The role requires the individual to have experience in Customer Service with a background in Freight Forwarding/Logistics for a minimum of 3 years. The Package 21 days holiday rising yearly by 1 day up to 25 Pension Scheme Ocean Freight team of industry experts Birthday off (paid) Newly refurbished office Hybrid working (Discuss at interview) On-site Parking Promotes from withinThe Company This role is based within one of the world's major logistics and freight forwarding organisations. This is a great opportunity for you become part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more...
Confidential
25 Jun, 2022
Full Time
Customer Service Scheduler
Confidential Suffolk, UK
Permanent Opportunity Role: Customer Services Team Scheduler Hours: 9.00am - 5.30pm Pay rate: £20,670 When: ASAP Location: Walsham le Willows, Suffolk Transport needed to get to this location 100% office-based role The Role The Customer Services Team Scheduler is a member of the Scheduling Team and follows company processes to schedule the work of engineers within geographic areas. You will liaise with tenants and customers in a polite and professional manner. You will report directly to the Head of Customer Services. Your role will include: Communicating professionally and in a timely manner to schedule booking with customers and tenants. Using company systems and other software tools efficiently. Effective management of engineer's diaries within geographical areas, ensuring that they are fully utilised wherever possible. Communication of information related to specific jobs to engineers by email. Escalating issues regarding the scheduling of bookings to managers....
Confidential
16 Jun, 2022
Full Time
Customer Service Advisor
Confidential Suffolk, UK
£21,000 per annum + Bonus & Benefits Permanent - Full Time - 35 hours per week, Monday to Friday 9am - 5pm (Working at either Bury St Edmunds or Newmarket Branch as required). If you're great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including: Flexibility - We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. Annual Leave - For all of your hard work and commitment we'll reward you with a whopping 33 days holiday inclusive of bank holidays, along with the option to purchase more. Development - At YBS we want you to feel challenged. Whatever your ambitions, we're committed to...
Confidential
14 Jun, 2022
Full Time
Customer Service Administrator Hybrid
Confidential Suffolk, UK
Customer Service Administrator Accidental damage claims You will be based in Bury St Edmonds Are you looking for a customer service/administration-based role with room for professional development and growth? Starting Salary: £20,375 rising to £21,375 after 3 months Hours: Monday-Friday 37.5 Hours per week, shifts between 8 am-6 pm and one Saturday per month (2 days in the office 3 days from home) Are you an excellent communicator who is interested in forging a career in Insurance? The key purpose of this role is to deal with the First notification of loss calls and the associated Accidental Damage claims cost-effectively and efficiently. You will manage your portfolio of claims and you will be expected to progress these claims within a fast-paced and performance-focused environment, where multi-tasking and prioritisation are key, to delivering a great customer experience. The role will have the flexibility of working between home and the office and you will be part of a...
Confidential
23 Jun, 2022
Full Time
Customer Service Support Assistant
Confidential Stowmarket IP14, UK
Customer Service Advisor - outside Stowmarket area - £10.10 per hour - Temp to Perm Our client based close to Stowmarket is seeking a Customer Service Support Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails. You'll be working in a busy but friendly and supportive environment: Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 09:00-17:00. Driving necessary due to location of office. Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Work within a team to ensure the workload is prioritised Inputting data into bespoke software systems Ensuring customer are updated throughout the processPerson Specification Confident in using Word, general IT,...
Confidential
24 Jun, 2022
Full Time
Customer Service Administrator
Confidential Chelmsford, UK
A client of ours in the Chelmsford area are recruiting a Customer Service Administrator to join their team. This is a full-time permanent position working 37 hours per week and paying between £20,000 - £25,000 per annum depending on experience. Your key duties in this Customer Service Administrator role will include but are not limited to: Working closely with colleagues within all areas of the business to deliver a first-class Customer experience, and manage Customer orders quickly and efficiently. Assist the Sales team in developing high value accounts and drive process improvements. Build and maintain strong relationships with external Customers they support and ensure all enquiries are dealt with in a timely manner, encourage new business, loyalty and repeat business to meet the Business Unit forecasts. Use excellent communication skills, interacting with people at all levels, building and maintaining strong working relationships with Operations, Supply Chain, Credit Control,...
Confidential
22 Jun, 2022
Contractor
Customer Service Adviser
Confidential Chelmsford, UK
Join our community. We are currently recruiting for a full time fixed term contract. For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. The difference you'll make....
Confidential
21 Jun, 2022
Full Time
German Speaking Customer Service
Confidential Chelmsford, UK
We have an amazing job opportunity available if you speak fluent German, ideally German will be your mother tongue, however fluent speakers that have lived or worked in Germany will be considered. In this role you will be making outbound telephone calls to businesses in Germany and provide outstanding Customer Service. You will be making appointments for their representatives in Germany to meet with them face to face, or to attend a Microsoft Team Meeting, or to attend a telephone appointment for their team in Germany to discuss their training services in depth. Full training and support will be provided. You will be working within a small friendly team, from all walks of life in an office environment, based in central Chelmsford. The working hours are Monday to Thursday from 8 am until 4.30 pm and 8 am until 1 pm on Fridays. For the right person they will also consider part time hours. This is a permanent job opportunity, and you will be paid £10.50 per hour, working 35 hours per...
Confidential
21 Jun, 2022
Full Time
Customer Service Executive
Confidential Chelmsford, UK
Pure are recruiting for a well-established, leading company in Chelmsford who are recruiting for a Customer Service Executive to join their established team. As a Customer Service Executive you will work closely with colleagues within all areas of the business to deliver a first class Customer experience, and manage Customer orders quickly and efficiently. You will work closely with the Sales team to ensure all Customer orders are booked promptly. Main Duties: Assist the Sales team in developing high value client accounts and drive process improvements Build and maintain strong relationships Use excellent communication skills, interacting with people at all levels, building and maintaining strong working relationships with Operations, Supply Chain. Recommend enhancements & simplifications to Customer Services procedures. Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager Attending client meetings to build...
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