2083 customer-service jobs found in Coventry

Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...

Account Research Specialist/ Collections Agent At Interaction Recruitment we strive to deliver outstanding levels of service to our candidates and clients alike, we are currently looking for the best and brightest Collections Advisors to work for one of our sector leading clients based in Coventry, CV3. Whether you are a seasoned professional or looking to make your break in collections, you will love working in this modern, open-plan and friendly call centre environment. Responsibilities Working as part of the Collections team you will be speaking with existing customers of the company about their current financial situation and helping them to find solutions to their current debts. Whether that be restructuring of finances, setting up of new payment methods or helping them find support from debt charities you will work closely with these customers to deliver the very best level; of service possible. Salary: £19,760 per annum Working Hours The position is a Full time and...

Job Title: Fleet Customer Service Administrator Location: Coventry Hours: 37.5 per week, Monday - Friday Salary: £21,000 per annum + share bonus scheme Benefits: 22 days annual leave + bank holidays (increases to 25 days with service), pension scheme, Perkbox discounts with retailers, free parking. Company Our client is looking to add to their expanding service centre team with 4 new Fleet Customer Service Administrators. Our client specialises in commercial vehicle hire, fleet management, and rental. Role We are currently recruiting for Fleet Customer Service Administrators to join our team based at our Head Office in Coventry. The successful candidate will be responsible for: • Challenging all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible. • Undertaking regular communication with customers as work progresses through to completion. • Maintaining and distributing the customers dedicated spare...

MAK Jobs are recruiting Customer Account Administrators Location: Magna Park, Lutterworth Shift: 08:30 - 17:00 Monday to Friday Salary: £10.83 - £12.26 p/h The Company industry sectors include fashion, toys, beauty, and homeware for leading high street brands! You will be working for an award-winning company with plenty of opportunities to progress your career. This is Temp to Perm opportunity with a salary increase after 12 weeks. Job Role: - Dealing daily with client's enquiries via phone, emails, messages. - Carry out administrative work to the highest quality with attention to detail - Support line management and admin team when required - Communicate daily with a warehouse and planning team - Maintain and update internal reports and systems - To schedule and prioritise allocated work daily. - Any other administrative duties An ideal candidate will hold the following skills and experiences: - A positive attitude and excellent communicator - Able to work as part of a...

Role: Permanent Customer Service Executive Location: Coventry, Exhall Salary: £20000 per annum The Client: Our client is a national waste management business that is highly focussed on service delivery and so it is very important to them that the individual has customer service experience either by phone or face to face and who is ambitious, open to learning and growing with the company. The Role: Our client is looking for a customer service executive who is a customer orientated individual and who is willing to learn, progress and develop their skills and knowledge. Full training will be provided. Duties & Responsibilities: * Communicating with customers via phone and email * Dealing with their requirements, queries, issues * Problem solving * Delivering exceptional customer service * Joining an existing team of 6 The ideal candidate: * Good communicator * IT literate * Good organisational skills * Good time keeping * Can deal with pressure and variable work loads *...

Are you an experienced customer service representative looking to advance your career? Maybe you are currently working in administration but want more client interaction, if so this could be the perfect role for you. The Company: We are recruiting for a successful and growing company based who are opening new offices in Nuneaton. This is a fantastic opportunity to work for a leading, award-winning company with plenty of progression opportunities for the right candidate. What you will be doing: As a Customer Service Executive you will be the first point of contact for prospective buyers and sellers of a property. You will be working in a busy office and be responsible for attending and scheduling viewings and appointments, whilst diarising follow ups. You will be the face of the company, working within a busy environment where two days are never the same. The hours: 9am - 5:30pm Monday to Friday, 1 in 3 Saturdays for which you will be given a day off in the week. The ideal...

Love providing the best customer service? We have an exciting opportunity available with great hours, no weekends, good earning potential, and tons of career opportunities available to you! As a Customer Service Advisor you will join a well-established legal company in their collections department, providing telephone support predominantly with inbound calls from clients and customers around debt management. Important Bits Salary - £19,250 + Monthly bonus taking your total salary to £22,500 Location - Leamington Spa, Warwickshire (commutable from Warwick, Bishop's Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas) Role Type - Full time / Permanent / Shift rota between 9am - 6pm, Monday - Friday (no weekend work required) Benefits - 22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Incentive schemes The Role If you have a background in retail, hospitality, customer service, sales,...

Oakley Recruitment is working in partnership with an expanding business who have a strong brand in their sector based in Edgbaston, Birmingham. This is an excellent opportunity for individuals who are looking to move into a more office environment whilst still delivering a first-class customer experience on a permanent basis. Summary To answer calls from customers and deal with their queries in a timely and professional manner whilst maintaining a high standard of accuracy. Duties & Responsibilities * Dealing with calls and emails regarding customer queries * Dealing with bookings * Advising customers on product information * Building strong business relationships * Updating CRM database ensuring excellent levels of accuracy and attention to detail * Liaising with other departments and management when necessary Skills and experience * Previous experience gained in a customer-based role, call centre, retail hospitality or any other customer-facing role *...

Customer Service Advisor - Branch Stratford-Upon-Avon/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when...

In a Nutshell… We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Housebuilding West Midlands, at our Coleshill office. As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. This is a fixed term position for 12 months. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Agile working arrangements possible for this role 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum Private Healthcare Company contributory pension scheme Life assurance - 4 x your annual salary Sharesave scheme Cycle to work scheme - up to £3000 Support with a professional membership Denplan, GymFlex and many more…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Previous...

Customer Service Adviser Birmingham Business Park, B37 7YN (Flexible Working) Starting salary £21,890 rising to £25,424 per annum Permanent Work pattern: Full Time 37 hours (Monday - Friday, between 08:00 - 18:00) More promotions mean we have further great opportunities for you to join one of the UK's most trusted social housing providers. Our client owns and manages over 30,000 homes across the West Midlands, including diverse communities from urban tower blocks to rural villages and towns; but they provide more than housing - their homes are a foundation for life. They have some exciting opportunities in their CCA accredited Customer Service Centre. Joining a fantastic team who deliver high quality, resolution focussed service for our customers and colleagues, the successful candidate will demonstrate that they can put their Citizens first. Can you do that? · Are you able to work from home and from their Solihull office? · Do you want to work for a company that values its...

FRENCH SELECTION UK French or Italian speaking Customer Service Coordinator Salary: Up to £24,000 pa + Bens Location: Rugby, Warwickshire Ref: 5306F2 VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 5306F2 Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is an international manufacturing company with well-known clients all over the world Main Duties: To be responsible for the customer support. The Role: - Daily contacts with Clients via email, online chat and over the phone based in Europe - Responsible for customer's database & warranties - Support on major Customer key accounts - Answer to enquiries and provide relevant information to clients. - Translation & general administration duties The Candidate: - Fluent in French or Italian (written & spoken) -...

Bilingual Customer Service Advisor (French, Spanish or Italian) £26,700p/a Temp to Perm Rugby Do you have Excellent Customer Service Skills? Do you speak fluent French, Spanish or Italian? Then this is the job for you! We are currently recruiting for a well known company based in Rugby that are looking to grow their Customer Service team. The hours for the position are Monday to Friday between the hours of 06:00 - 23:00 on a four weekly Rotating Shift Pattern. So what would I be doing? - Answering Inbound Calls - Communicating between Customers and Third Parties - Logging Data from Calls Accurately - Providing Solutions - Seeing a call through from Beginning to End - Customer Service And what do I get? - A Permanent Opportunity - Great Salary - Full Training - On Site Parking But what experience do I need? - French, Spanish or Italian Language - Previous Customer Service or Call Centre Experience - A Can-Do Attitude - A Positive Personality If this sounds...

Rocket Staffing are recruiting for Customer Service advisor for our prestigious client based in Rugby. Position type: Permanent Start times: Monday - Friday 08:00am -16:00pm Salary: £25,000 Duties will include: * Answering a high volume of calls * Dealing with customers' orders onto system * Providing online support to customer chats in a timely and professional manner. * Responding to high volume emails and customer queries. * Processing customers' orders taking payments when needed. * Handling customer warranty queries when required. The ideal candidate: * Strong customer service * Experience within a face paced environment * Excellent computer skills * Familiar with Microsoft Packages * Ability to multitask and work within deadlines * Well presented * Friendly * Passionate * Willing to learn Desired Skills: NVQ in customer service level 2 or above Three years minimum experience Confident with the ability to build rapport with clients Experience in working with or...

Rocket Staffing are recruiting for an Experienced Customer Service advisor for our prestigious client based in Rugby. Position type: Permanent Start times: Monday - Friday 08:00am -16:00pm Salary: £25,000 The right candidate must be Fluent in any of the following: French or Italian Duties will include: ·Answering a high volume of calls ·Dealing with customers' orders onto system ·Providing online support to customer chats in a timely and professional manner. ·Responding to high volume emails and customer queries. ·Processing customers' orders taking payments when needed. ·Handling customer warranty queries when required. The ideal candidate: · Must be fluent in French or Italian .Strong customer service ·Experience within a face paced environment ·Excellent computer skills ·Familiar with Microsoft Packages ·Ability to multitask and work within deadlines ·Well presented ·Friendly ·Passionate ·Willing to learn What we can offer: ·Onsite car parking ·Onsite training will be given...

Industria Personnel have an exciting opportunity to join one of our clients based in Rugby as a Customer Service Manager; this role is permanent directly with the client. Customer Service Manager Managing a small team of Customer Service Advisors that support their customers directly within the Aerospace and Automotive industry. Responsibilities Support the customer service team with training and support where required. Leading, supporting and implementing transfer projects and process improvements. Monitoring of KPIs and acting on deviations. Escalation level for Professional Customer Service. Helping customers with their orders and queries via phone, email and live chat Actively working with and managing third parties to ensure, for example, any delivery issues are resolved in a timely manner Experience/Qualifications Relevant Leadership experience minimum 2 years at a senior level Logistics experience preferred SAP or CRM Experience preferred not essential Value for...

Part Time Sales Executive Hinckley, Leicestershire - Commutable from Nottingham, Derby, Loughborough, Leicester, Rugby, Coventry, Birmingham, and Tamworth £15,327 - £26,003 annual / £11.79 - £12.31 per hour + Commission + Benefits (+£10k Minimum Guaranteed Commission Bonus Based On Successful Sales Targets Achieved) 5 star Trustpilot and 20 Best Companies 'To Work For' 2021 award-winning business adv...... click apply for full job details

Job Title: Broadband Technical Adviser / Customer Service Advisor Location: Coventry Office with some home working Working pattern: Full time 37.5 hours per week, 08:00 - 20:15 shift rotation and 1 in 3 Saturdays (start times 08:00, 10:00 & 11:45) Start date: 1st August 2022 Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. It's more than what boils the kettle or keeps the radiators warm. It empowers us to make better decisions now about our world tomorrow. It's the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. Going above and beyond for our customers is what we're all about. We have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead. We need to keep moving forward. Why don't you help us get there? Your part in our journey: Your role will be to provide our customers with a first...

Customer Service Advisor - Native Spanish speaking Shirley, Solihull Salary £25,000 - £29,000 (dependent on experience) Monday - Friday 08.30 - 5.00pm (37.5 hours) A key point of contact for Spanish customers, you will be responsible for taking incoming calls, managing queries in relation to orders, deliveries and availability whilst providing a 5 star customer service experience. You will be: *Contributing and supporting the team with taking calls, responding to emails and sales order processing *Talking to customers from B2B to B2C and handling queries *Taking ownership and resolving queries in a timely manner *following processes and procedures and keeping accurate records of correspondence with customers *Dealing with general enquiries relating to product information and availability You will: *Fluent Spanish speaker and French would be very helpful *Possess excellent communication skills both written and verbally *Have previous experience of working with a customer...

Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have you previously supported a sales team? If the answer is yes, please keep reading. This is a fantastic opportunity to work as part of a small, friendly and supportive Sales and Customer Service team for a company that really do make a difference. Pro-active and reactive customer service and sales calls Maintaining the CRM to a high degree of accuracy Process orders with high levels of attention to detail Booking Surveys for Field reps Building and maintaining strong relationships with customers and Team members Attend and represent the company at exhibitions Complaint Handling Booking returns with courier Export Admin Assist customers via Web Chat. Any other requirements that meet the needs of the businessAbout you? Customer centric in your approach is essential Experienced in a...