4375 customer-service jobs found in Farnborough

Do you enjoy talking to customers? Our client based in Farnborough is looking for a Customer Service Advisor to join their team. They have friendly working environment and offer full training. The role will start Monday 4th July. Hours are Monday to Friday 8am - 5pm. This is a temp to perm role so you will be paid weekly for the first 3 months. Description of the role: As an Advisor representing this client, you will be responsible for communicating with customers over the telephone and via email, assisting with orders and queries, and representing the high standard of customer service that our client prides itself at providing. - Processing of enquiries, phone calls and order capture including embroidery orders from business customers. - Taking incoming calls from the general public in a friendly and informative manner. - Making outbound calls to businesses and consumers. - Understand processes (i.e. returns) and be able to articulate this on the phone to customers. - Provide...

We are currently recruiting for a Customer Service Manager for one of our luxury automotive manufacturing clients based in Farnborough, UK. The role is 37.5 hours Mon-Fri - 9am-5:15pm, this is a hybrid role 50/50 with training onsite. The pay rate is equivalent to circa 30k per annum PAYE. Day to day activities: Liaising with retailers Vehicle buy back, dealing with customers and relevant cases Dealing with VIP, high profile cases and sensitive cases Heavily dealer and retail focused Fast paced, financial autonomy Managing stakeholders Handling and resolving complaints We are looking for somebody ideally with automotive, retail and/or customer service managerial experience. This is a 12month rolling contract role with the opportunity to potentially become permanent depending on performance and movement within team. History tells us that high performers do secure a permanent role. What you need to do now If you're interested in this role, click 'apply now' to...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Aldershot. Role: Customer Service Executive Location: Aldershot Salary: £24,000 per annum The Role: Building relationships with customers and delivering outstanding customer service Dealing with a high number of telephone calls and emails Accurately administering orders from quote to delivery, which includes: - Issue quotes to distributors and deal with any enquiries Raise orders on our operating systems Preparing orders for printing Checking and sending order confirmations to distributors Progress orders/approvals/quotes Ensure any customer queries are dealt with in a timely, friendly and professional manner Any recurring issues or areas of concern to be highlighted to the Customer Service Manager Quoting and preparing paperwork from the quoting system Liaise with internal productions and dispatch functions, as well as courier companies Upsell where possible and cross sell The...

We are a family business, based in Aldershot, Hampshire, and as a rule every team has a direct line to the Board of Directors, giving you visibility and accountability which are essentials for growth. Our founders are entrepreneurs and we therefore look to build teams with employees who possess a similar skillset in taking initiative and finding a way to achieve excellence in their roles. In 2019, we refurbished our 60,000 sq ft factory to include breakout areas for employees, a training facility for ongoing support, a studio for videography and photography, and a showroom for our customers to experience our full product range and service offering. We value creativity and innovation, these are the perfect areas to increase communication with colleagues and generate ideas. You will be working with a successful team and a forward thinking, modern business that is focused on delivering the highest level of Customer Service. Responsible for covering the tasks and duties as required...

Customer Service Agent Location: Riverside, Camberley Type of Job: Permanent, full time Shift pattern: Monday-Friday, 8:30am-4:30pm Reference number: V12608 Telent Technology Services are now actively looking for a Customer Service Agent to join our busy Network Services team in Camberley, Surrey. This will be an office-based role, with Agile working once embedded into the team. Telent is a technology partner to some of the biggest names in the world of "Infrastructure" - we help to keep the UK moving. Telent have been delivering intelligent Network Services solutions for over 30 years, and we are continuing our innovative journey in improving communications and digital infrastructure. Customer Service Agent - Role Profile: The Customer Service Agent will be responsible for providing the very first level of IT support to our 24/7 IT Service Centre / Service Desk team. For this, we are looking for experience of handling inbound calls / call handling, ideally from a Customer...

We are looking for a talented Hampshire based Customer Service Manager on behalf of a leading house builder. You'll lead and manage a team delivering a world class customer service for owners, leaseholders and residents achieving outstanding levels of customer satisfaction from the point of legal completion through the 2-year warranty period and beyond. Primarily focused on ensuring plots are handed over to customers with zero defects, ensuring a strong brand experience with each customer, and leading the aftercare service via subcontractors. Key Responsibilities: * Reviews sales, product and service literature to ensure thorough product details are provided and an acceptable compatibility of expectation and delivery capability * Contributes to establishing a zero-defects customer experience by undertaking rigorous quality checks and ensuring all issues are resolved prior to plot acceptance * Post-occupation primary accountability for managing customer relationships and...

Customer Service / Engagement Centre Assistant Did you know you could use your skills and expertise of building rapport and confident telephone manner to play your part in releasing children from poverty in Jesus' name? Are you looking to use your experience in customer service to make a lasting difference to children living in poverty? If yes, we would love to hear from you. At the heart of the charity's ministry is a relentless passion to act on faith and empower every child left vulnerable by poverty. The work is Christ centred, child focused, and church based. Position: Engagement Centre Assistant Location: Office-based, Fleet Hampshire Salary: £21,000 (within the grade £21,000 - £26,600) Hours: 35 core hours per week, you will be contracted to work between Monday to Saturday within the hours 08:00 - 18:00, this allows for variations in workload. However, the general working week will be Monday - Friday Contract: Permanent Benefits: Enhanced pension scheme with 10%...

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than some...

FRENCH SELECTION UK German and French speaking Customer Service Administrator Salary: £26,300 p.a. + Bonus + Excellent benefits Location: Sunbury, Middlesex Easy commute by public transport with South Wester Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 447RMA3 *Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm * *Hybrid working system* VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 447RMA3 Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company providing solutions on a global scale Main Duties: To support the...

FRENCH SELECTION UK Italian and French speaking Customer Service Administrator Salary: £26,300 p.a. + Bonus + Excellent benefits Location: Sunbury, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 447RMA2 *Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm * *Hybrid working system* VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 447RMA2 Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company providing solutions on a global scale Main Duties: To support...

This fabulous organisation are looking for a Customer Service Advisor who is confident on the telephone talking with customers to join their friendly team within customer care. This role is predominantly assisting customers via phone rather than admin based. There will be admin activities but very much stronger customer care therefore lots of telephone contact. Customer service experience is preferred however personality is key here therefore any amount of experience will be looked at. Maybe strong customer service experience in retail would suit? They are niche within their market and have prestigious clients that they provide a first class service to. You are also very much appreciated as an employee, they are a super organisation. Essential Experience and skilled required * Customer service experience * Excellent telephone skills * Can liaise at all levels of personnel * good team player, helpful disposition * good attention to detail * accurate input skills * basic IT...

Job Summary Our client based in Woking are seeking Customer Service Executives to liaise via email with client to discuss, investigate and resolve their enquiries and meet regulatory guidelines and expectations. Job Description * Accept, log, investigate and respond to cases, including escalation within the business where appropriate * Liaison with outside agencies, to effectively manage issues and report back recommendations to the wider business * Ensure deadline are adhered to and all information is recorded Skills and Knowledge Required * Previous experience of handling and responding to queries or complaints * Excellent written skills, including composition, language and tone * Ability to work under pressure, manage and prioritise key tasks, with a focus on delivering them within agreed deadlines Benefits * Working Hours are 9am-6pm, 40 hours per week * Salary up to £27,500 * 33 days holiday * Life assurance * Company bonus scheme

Premier Recruitment Solutions are currently working with a family-owned, market leader who specialise in the provision of high high-quality community equipment, wheelchair, assistive technology and home improvement agency services to the NHS and local authorities. Our client is currently looking to recruit for x2 Customer Service Coordinator initially on a Temporary ongoing basis with the potential of the role being longer-term. Your main focus will be to help create an efficient, effective, friendly and courteous day to day customer service/order processing department. There is a requirement for2x staff working Monday - Friday 8am - 5pm OR 9am - 6pm Main Duties Scheduling of Orders - Responsible for making contact with service users and agreeing a convenient delivery/collection/service/test time. Responsible for scheduling and manifesting orders within set time frames. Entering of Orders - Responsible for entering orders immediately onto the computer system in an effective...

Customer Care Co-ordinator required on a temporary basis until October for a house building based in Guildford. The Customer Care Department provides new home owners with an efficient, accurate and responsive customer service by receiving customer communications and co-ordinating contractors and internal customer service staff to ensure all issues raised are monitored and satisfactorily resolved, through the 2-year warranty period and beyond in accordance with the commitments to exceptional service. As a Temporary Coordinator, you'll calling customers to follow up on key points of their journey and chase Contractors on the status of the defects and updates the systems accordingly. Successful Applicants will have telephone based customer service experience gained in a fast paced environment. You'll be computer literate with a good knowledge of Microsoft Word, Excel and Outlook and have experience of working with in-house databases. This is a Monday to Thursday role that could...

Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Service Administrator. This position will be office based near Bracknell in Berkshire and is a 12 month contract (maternity cover) Job Purpose To work as part of the Customer Service & Supply Chain team liaising closely with customers, sales teams, suppliers and 3PL's to ensure smooth, safe, timely and efficient supply of raw materials. Key Responsibilities * Be the first point of contact for customers placing orders, following up on the progress of orders, or making any other order related enquiries * To manage the order process from receipt of order, and raising purchase orders for stock, through to customer delivery and invoicing, ensuring swift, efficient and accurate service * Ensure all documentation received during the supply chain process is correctly checked, distributed and filed accordingly * Maintain accurate records in Excel and Sage adhering to the defined processes...

We're on the lookout for a Customer Service Representative to join our well-established client based in Bracknell on a full-time, 8-week temporary basis. This role offers £13.47 per hour and remote working options. About the role: As a Customer Service Representative, your main responsibilities will include: Responsible for operational delivery of Customer initiated Complaints and Disputes process including the following steps: Receiving initial Customer Complaints and Disputes through defined channels (primarily written although some telephone) Monitoring work queues for new requests following omni challenge process Initial analysis to identify missing information and contact with Customer to ensure all required information is added to Complaint / Dispute; this will include written interactions Known issue analysis and if applicable, immediately resolve Escalation where necessary to defined owner Submit dispute for investigation by defined internal resolution owner Responsible...

Title: Customer Service Support - 6-8 weeks - office based Location: Bracknell, onsite parking available Hours: Monday to Thursday 8.30 - 5.00pm and Friday 8.30am - 4.30pm Our client based in central Bracknell are looking for two temporary Customer Service Advisors to join their busy team for up to 8 weeks to support them through a time of increased workload. You will be responsible for providing excellent first contact support via a range of contact points including email, live chat, social media and telephone. The successful candidates will have excellent communication skills with the ability to manage high volumes of work. We're looking for motivated, team players who are available immediately. Responsibilities will include, but are not limited to: Answering incoming calls Responding to emails and messages via social media Providing outstanding customer care Updating the CRM to ensure another team member could pick up on a query and they would have all the history...

Bilingual German/English Speaking Customer Service Agent Location: Wokingham - Work from Home Salary: £12p/h Our client based in Wokingham is looking to recruit a Bilingual German/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap so you should be available immedaitely. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner

Office Angels are currently recruiting for a German speaking Customer Service Administrator for our client based in Wokingham. Role: German Speaking Customer Service Administrator Location: Remote Salary: £26,000 to £27,000 (depending on experience) The Role: As a Customer Service Administrator, you are responsible for developing long-term relationships with a portfolio of assigned customers, connecting with key business personnel and designated Sales Representatives. You will liaise between customers and cross-functional internal teams to ensure exemplary customer experiences according to their needs. Provide superior support through sales generation, accurate processing of orders, responding to product and service inquiries, requests and/or problems through product and policy knowledge, comprehensive information gathering, excellent communication skills and inter-departmental relationships Operate as the lead point of contact for all matters specific to the customers and...

Bilingual Hindi/English Speaking Customer Service Agent Location: Wokingham - Working From Home Salary: £13ph Our client based in Wokingham is looking to recruit a Temporary Bilingual Hindi/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap on Monday 20th June for a period of 2 weeks and is working from home. Please note this is full time with the hours of 4.30am - 1.30pm. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner