4125 customer-service jobs found in Horsham

Join our community We are currently recruiting for a 12 month fixed term contract, full time position with a starting salary of £18,668. For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our...

Exciting opportunity for an Customer Service/ Export Agent to join a lively and vibrant aviation company near Gatwick. If you are confident with customers and wanting to build a rewarding office career with sociable hours in the aviation world this could be the opportunity for you... The Role: - Point of contact to customers, handling incoming bookings for import / export shipments via telephone and email. - Negotiating deals with airlines to source best possible prices - Creating and amending import/ export documentation in line with custom requirements - Completing reports - Ensuring web bookings are processed thoroughly, following up on any failures and allowing any re-bookings to take place where necessary. The Person: - First class communication skills via phone, email and face-to-face - Strong organisational skills and the ability to prioritise in a fast paced, deadline driven environment - Proficient user of MS Packages and inhouse CRMs - Work well under pressure with...

LOCATION: Based out of modern offices in Crawley Office, hybrid role with flexibility to work from home too HOURS: Monday- Friday (varied shift patterns on a pro rata basis) SALARY: £20,000 p/a - £21,000 p/a (higher salary negotiable dependant on experience) BENEFITS: Health care cover, award winning pension plan, onsite gym, subsidised staff restaurant and much more! CO TYPE: Award winning company, with friendly, supportive, flexible company culture. Excellent training and career development opportunities Due to lots of exciting growth within the company, we're teaming up with the Hiring Manager to recruit Customer Service Executives to join the expanding team. Office experience isn't essential, as full training will be provided, so this is a fantastic opportunity for candidates who are looking to progress into an office environment. About you: Excellent Customer Service skills, any industry backgrounds considered, including hospitality and retail Passionate about helping...

Are you passionate about providing excellent customer service? At B&CE, we put our customer first by keeping things simple and doing what we promise. Our award-winning customer service team are here to listen and support our customers in making good decisions. If you are proactive and have some previous financial services experience, then you could be part of our award winning team! If this sounds like the role for you and you would like more information, please get in touch and request the full job description! Main Purpose: To deliver excellent customer service, tailored to the needs of the customer, throughout the life of their relationship with B&CE. Build and maintain customers' trust and confidence to maximise customer, advisor and third-party satisfaction and retention. Effectively contribute to the achievement of the department's overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within own job role. Skills & Experience:...

Job Title: Customer Service Representative Salary: £20600 Duration: Permanent Location: Haywards Heath Hours: 37.5 hours a week, Monday to Friday, Either 8:30 - 17:30 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch) Benefits: 25 days annual leave plus bank holidays, reduced membership programme, employee assistance programme We are thrilled to be working with one of our long-term clients, based locally to Haywards Heath train station. They are currently seeking a confident, enthusiastic and driven individual to join their Customer Service team. This is a busy and varied role working to support all channels of customer service. A typical day will see you handling inbound and outbound customer contacts, responding to customer emails, live chats and social media contacts and processing customer orders. It's a role that suits candidates with some experience in Customer Service and Administration roles. There are defined progression routes within this company and training and...

Customer Service Advisor - Branch Haywards Heath/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they...

Lloyd Recruitment Services are pleased to be working with a global company based in Haywards Heath who are in search of a Customer Service Executive (non-call centre) to join expanding team on permanent basis. Do you have experience in customer service / administration, taking incoming and making outgoing phone calls? Or perhaps you are currently working in a retail / hospitality and looking to start a career in and office-based environment? If the answer is yes, then we would love to hear from you! Our client is looking for Customer Service Executive to join their invoices team. Full training will be provided to successful candidates. The role of the Customer Service As the Customer Service Executive, you will be a self-starter, who is eager to learn and can work off their own initiative. Good communication skills are essential. What's in it for you? £20K - £25K DOE Based in Haywards Heath 5 minutes from the train station Flexi-Start and finish options available The...

The Role Customer Service Advisor - Yard Assistant - Littlehampton Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us. You'll be working for Jewson in Littlehampton. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people,...

Customer Service Advisor Dorking £23,000 per annum It's an exciting time to join SES Home Services, after a period of change and process improvement, we are pleased to be recruiting for our Customer Service Contact Centre. Our Customer Service Advisors are integral to the success of our business, supporting customers from their initial call for assistance through to the resolution of the problem. You will be answering incoming calls, managing system administration and booking in return visits for our engineers. You will develop great relationships, not only with your Customer Service colleagues, but also with the engineers and engineering managers you support. You will: - Respond to inbound calls from customers requiring assistance with their heating and plumbing - Schedule engineer visits - Maintain accurate records of customer call outs, updating systems if further work is required - Schedule follow up visits to align with customer availability - Provide timely updates to...

Customer Service Advisor - Branch Dorking/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business.As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us the...

We are exclusively partnered with an award winning organisation to recruit for a Customer Service Advisor. This dynamic organisation are a leader in their field, with their success providing rapid and sustained expansion. This position is based within their office in Rochester. Monday - Friday 8am - 5pm. £11 per hour You must have good written and verbal communication and customer service experience. Daily tasks will include: Working on the reception Sales Admin Entering invoices onto system Dealing with customer queries Dealing with haulier queries If you are interested in the above position, please apply now or call Michael on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will...

Call Handler / Works Scheduler / Administrator Based: Reigate Permanent, Full-Time 22k -25k + excellent Benefits and optional O/T Half home, half office based role. Call Handler / Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. Duties of the successful call handler will include: Taking inbound calls from around 60 customers per day. Scheduling engineers appointments to carry out repairs and maintenance in domestic properties. Liaising with the customers on job progress. Handling any complaints and escalating when required. Other general administration. The Call handler / Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 22k - 25k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. there is also an occasional Saturday shift. The clients office are based near Redhill,...

We are a multi-award winning company highly regarded by our customers for our empathetic, ethical and solution-driven customer service. If you love helping customers and really care about finding the right outcome, whilst feeling satisfied in your job, we would like to hear from you! We have lots of opportunities for Customer Service Representatives to join us! At Intrum you have the ability to work remotely or, to come to the office either for your training period or you may just like our office so much you want to be there full time! (Please note if you are working remotely you should be within reasonable distance of our office in Reigate Surrey). In return you will have free courses and personal development, training, career progression, great benefits and an award-winning company to work for! Your responsibilities as a Customer Service Representative: * Contacting customers via the dialler system in order to reach an understanding of the customers' financial...

CUSTOMER SERVICE ADMINISTRATOR'S 6-9 Month contract Reigate £116 per day (Umbrella) Hybrid - 2 days office / 3 days from home on completion of initial training (approx. 2-3 weeks) My client, a world leading organisation based in Reigate are expanding their inbound phone-based team, dedicated to delivering and maintaining excellent service. As a member of the team, you will: ·Speak directly with customers to answer questions and resolve any queries they may have, responding to emails and general admin duties ·Assist customers with registration documents ·Represent the company by maintaining high standards of customer service ·Work as part of the team to achieve call KPI's ·Be confident, enthusiastic and resilient at all times ·Be flexible, proactive and professional ·Be a team player ·Be able to multitask between calls and emails We are looking for someone who: ·Ideally has a background in a telephone, service based role ·Strong admin skills ·Stands out in a positive way ·Team...

Sales Support Advisor £24,000 Redhill - Office based Permanent - full time Are you looking for an exciting opportunity within an expanding and reputable business who encourage career development? Do you want to work in a fun, vibrant office where you be an integral part of a friendly, collaborative team? This could be the opportunity for you! This busy role will see you working as part of the Sales Support team where you will be responsible for: Processing customer orders in a timely manner Producing quotes Managing customer queries via telephone and email Coordinating directly with suppliers and building effective relationships The ideal candidate will have a strong customer focus, previous administration or sales support experience, well developed communication skills, high attention to detail and the ability to prioritise effectively to meet changing deadlines. Hours Monday - Friday 08.30am - 5.30pm (office based only) Benefits A fantastic benefits package is...

Customer Service Advisor Are you looking for a customer service role that is rewarding and offers a real sense of achievement? Or maybe to move your customer service skills into an office environment for the first time? Keep reading as this may be the job for you! Why apply for this role? You will be fully trained to be more than just a friendly voice to answer their questions. This role is so rewarding as you are able to assist a customer with a simple query or be required to handle a more complex situation, whilst protecting their information through data protection guidelines. This is a varied and interactive role where no two days are the same. You will be joining a supportive team of advisors and are guided, trained, and developed by a dedicated team leader. What you'll be doing Respond to customer queries by telephone and in writing Dealing with general customer enquiries Changing customer names and addresses, taking payments Liaise with other areas of the business To...

Our client is recruiting for a Customer Service Advisor based working for an established tourism brand who offer a unique membership service for UK and European holidays. The Customer Service Advisor will be given the opportunity to work with a fun, proactive team throughout the summer period to offer excellent suppport to individuals staying at the holiday sites. Responsibilities for the Customer Service Advisor: Answering enquiries from customers over the phone and by email Promoting and the company in excellent communication and discussing different services the brand offer Acting as a hotel line for customers at sites in the UK or in Europe who may need assistance Be a key team player to efficiantly manage inbound enquiries Follow the process of customer journey by dealing with end-to-end unquiries Experience required for the Customer Service Advisor: Essential French or Spanish speaking Experience of dealing with customers over the phone Comfortable working in a...

Customer Care Co-ordinator required on a temporary basis until October for a house building based in Guildford. The Customer Care Department provides new home owners with an efficient, accurate and responsive customer service by receiving customer communications and co-ordinating contractors and internal customer service staff to ensure all issues raised are monitored and satisfactorily resolved, through the 2-year warranty period and beyond in accordance with the commitments to exceptional service. As a Temporary Coordinator, you'll calling customers to follow up on key points of their journey and chase Contractors on the status of the defects and updates the systems accordingly. Successful Applicants will have telephone based customer service experience gained in a fast paced environment. You'll be computer literate with a good knowledge of Microsoft Word, Excel and Outlook and have experience of working with in-house databases. This is a Monday to Thursday role that could...

About the role We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Lingfield Click and Collect branch and help customers get excited about our products. We offer our Click and Collect Product Geniuses: * £23,000 + performance-related bonus of up to £6,720 per annum * Click and Collect, Lingfield * 33 days annual leave * Flexible working hours * Generous employee discounts * Private health care and sick pay cover * Maternity and paternity packages Passionate about cars? Great. Passionate about customer service? Even better. As an Arnold Clark Click & Collect Product Genius, you'll play a key part in the Click & Collect process, introducing customers to the car they've chosen online for the very first time. You'll also help the customer through the process of selling their car to Arnold Clark. You'll be committed to learning about our products and be able to deliver an outstanding level of service when...

Premier Recruitment Solutions are currently working with a family-owned, market leader who specialise in the provision of high high-quality community equipment, wheelchair, assistive technology and home improvement agency services to the NHS and local authorities. Our client is currently looking to recruit for x2 Customer Service Coordinator initially on a Temporary ongoing basis with the potential of the role being longer-term. Your main focus will be to help create an efficient, effective, friendly and courteous day to day customer service/order processing department. There is a requirement for2x staff working Monday - Friday 8am - 5pm OR 9am - 6pm Main Duties Scheduling of Orders - Responsible for making contact with service users and agreeing a convenient delivery/collection/service/test time. Responsible for scheduling and manifesting orders within set time frames. Entering of Orders - Responsible for entering orders immediately onto the computer system in an effective...