1620 customer-service jobs found in Leeds

I am working with a specialist company who operate within the technology sector, who are looking for an account manager to join their existing sales team within the heart of Leeds city centre. The role will involve but will not be limited to: · Contacting existing customers to advise of product expiration · Upselling and cross selling of other products and services available · Handling each account as if it is your main account · Building long, last relationships with the customers · Manging your time effectively · Learning and understanding the industry and the specific services and products they supply · Handling any incoming enquiries from customers via email or telephone · Working towards KPI's and targets · You will need a strong telephone manner/negotiation skills · Strong attention to detail · Be able to handle objections effectively We are looking for someone who has a minimum of two years customer service, telesales, account management or sales experience for...

Join Sky as a Customer Service Advisor in our Leeds contact centre earning £19,750 rising to £20,800 per annum on completion of your Starting Out training with the opportunity to earn up to 11% bonus every year too. It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. What you'll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle....

Role - Customer Service Advisor (Full-time) Location - Leeds LS15 8GB with home working Salary - £21,050 - £24,170 per annum (including bonus/travel grant) on completion of successful probation. COME JOIN AN AWARD WINNING CALL CENTRE TEAM! Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, with 20 years' experience. We're really proud of our Customer Service Advisors. They provide world class customer care and support to all our patients. This ensures an efficient and convenient ordering process. In this role you will be skilled in calls, emails and web chat; contributing towards our 5* Trust Pilot rating. The role is demanding - but we ensure we have fun on the way. There is always someone on hand to help too - even our most experienced staff are always learning! The role in a nutshell: You're the first point of contact for our customers, so you need to be able to adapt to new situations quickly and...

Home Worker (can be based anywhere in the UK) Customer Service Advisor Shifts between 8am - 8:15pm - 40 hours per week Must be available Monday - Sunday £9.50 per hour paid weekly! If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities Whilst this role is initially a temporary contract, there are opportunities to become permanent, depending on performance and attendance. More about the Role To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES - NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for. Role Details: Full Time: 40 hours over...

Do you like to talk to people? Do you love customer service and have a genuine passion for helping people? Have you always wanted to work for an employer who shares the same values? If so, we have your next role! We are looking for Customer Service Advisor's to work with one of the UK's largest banks based in Leeds (LS2 8DA), an organisation known for putting their customers at the heart of everything they do. In this role you will be acting as a first point of contact to customers, helping them with a range of general queries regarding their personal accounts and the banks products and services. Role: Customer Service Advisor Location: Leeds Lovell Park, LS2 8DA Division: Customer Contact Salary: £10.60 per hour Contract: Temporary (Ongoing), 6 months minimum - strong possibility of becoming a permanent role Hours: Full time, 35 hours per week, Monday to Sunday (11am - 9pm) Skills and Experience Required: * Strong customer service skills * Ability to deal with...

Customer Service Advisor £9.53 per hour - weekly pay Start date - ASAP! Leeds - Hybrid Full time - shifts between 8am - 8pm Monday - Sunday Temp - long term Want to work for one of the leading UK retailers? Do you have excellent verbal communication skills? Are you able to resolve a vast amount of queries and think on your feet? We are looking for strong Customer Service Advisors who are looking for a new and exciting challenge, representing a leading household retailer! You will be focusing on taking inbound calls, answering a range of customer queries! What are we looking for? * Excellent verbal communication skills * Professional individuals * Strong customer service experience * Proficient IT skills What will you be doing? * Taking inbound calls from customers * Resolving a range of queries and complaints * Ensuring you are working to KPI's * Quickly and accurately resolving issues * Staying within company policies and procedures There is free parking on site for when...

Our team at Sellick Partnership are actively looking Customer Service Advisor for an organisation based in Leeds. This role would be on a temp - permanent basis with the opportunity of starting immediately. Please find details: Position: Customer Service Advisor Sector: Housing/Public Sector Start Date: Immediate Job type: Temp to Perm Hours: 37Hrs p/w Location: Leeds (Office Based full time) Salary: Neg. Key responsibilities of the Customer Service Advisor: Responding to first point of contact enquiries via phone and mail Taking calls to diagnose and report repairs Discussing rent and taking payments Discussing Anti-Social Behaviour/tenancy management issues and providing adviceEssential/Desirable experience of the Customer Service Advisor: Possess strong IT skills with ability to learn new systems quickly Excellent customer service experiencePlease apply now for an immediate start, or contact Sam Matondo at Sellick Partnership

We are looking for a Trainee Consultant to work on our Call and Contact Centre team in the Leeds office. This role involves placing permanent customer service and internal sales candidates into new roles, winning new clients and managing client accounts. You'll join a well established team with a large client base and excellent candidate database. There are roles to work from day one and lots of opportunity to build a desk by contacting new, lapsed and existing clients. As recruitment specialists in the contact centre market, we support with a wide range of clients. If you like variety, then this is the perfect role for you! No two days are the same and our clients and candidates constantly keep us on our toes and push us to think differently. The role benefits from a clear progression path and regular career conversations. You'll always know what you need to achieve for your next promotion or pay increase. In addition, you'll start earning bonus from day one and benefit from a...

Role: Customer Service Executive - Friendly, Social Office Location: Leeds City Centre Hours: 09:00 - 17:30, Monday to Friday Start Date: ASAP Salary: £21K (starting salary) Do you want to work in an exciting, growing business as part of a dynamic, social team? Office Angels are proud to be working with a luxury retailer in Leeds City Centre to find them a Customer Service Superstar to join their ever-growing, friendly team. This business has had outstanding success over the last few years and so they are looking for ambitious, driven people to join their team. If you are a confident communicator, are passionate about people and want to feel heard within a business, you shouldn't miss this opportunity! You'll be based in a fantastic city centre location within a business that cares about your input on products and understands that you are the voice of the company. You will be organised, thorough, efficient and confident along with having positive and friendly...

Customer Service / Sales Adviser Location: Head Office - Leeds Full Time - 35 hours per week (Mon-Fri, 9am - 5pm) Our client is a leading menswear retailer, they have 54 stores/concessions across the UK and have been operating for over 70 years. They are currently looking to recruit a Customer Service / Sales Advisor for their Head Office in Leeds. Job Purpose: Provide sales and customer service support to customers calling, emailing and in person. Duties: Prioritise and process customer orders and queries submitted by telephone and email. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products. Liaise with customers to arrange collections. Help customers register online and process their orders. Check product availability for customer orders . Communicate with customers about their orders, including any...

Customer Service Executive Leeds, West Yorkshire The Company Finning is one of the world's largest Caterpillar suppliers of construction, earth moving and power systems equipment. With over 80 years of success, we sell, rent and provide parts and services for equipment and engineers to customers in various industries. We are active in the construction sector and supply heavy plant machinery to customers, including global blue-chip organisations within the construction sector and for major infrastructure projects. With an operational lifetime of 20 - 25 years, customers require support, parts and services during this period. We are now looking for a Customer Service Executive to join our team in Leeds on a permanent, full-time basis. The Benefits - Competitive salary - Pension - Life Assurance - Health Cash Plan - Employee Share Purchase Plan - Staff Discounts (wide range of retailers) - Cycle to Work Scheme This is a fantastic opportunity for an experienced customer service...

Excellent Company to work for!! Our client is a market leading supplier of PPE and workwear to the industry. Due to recent restructure, increased business levels and expansion we now have an exciting opportunity for two experienced Customer Service advisors to join the team on a permanent basis. As a Customer Service Advisor your day to day duties will include: * Taking inbound calls from Customer wishing to order products * Taking inbound and making outbound calls to and from Customers wishing to update on the status of the order * Dealing with any issues arising as a result of late, lost or incorrect orders in a professional manner * Updating Exel spreadsheets on stock levels and customer details * Completing associated paperwork You will be working in an open office environment that has been adjusted to ensure covid rules are adhered to: Other relevant jobs details include: * Salary £10 - £10.50ph depending on experience. * Hours of Work Mon - Fri between 8am and...

Our client based near Leeds is seeking a Customer Service Administrator. Salary: £19,000 - £23,000 pa depending on experience Hours: 8am to 5pm Location: East Morley, near Leeds Benefits: 23 days leave + BH, car, phone Purpose of the role - Rental Controller and Service Support Administrator is to: * To increase the number of short term rental trucks on hire across the Midlands * To effectively manage the Rental Fleet to serve the customer base and coordinate the transport for the Depot * To support the Service Manager with administrative tasks as and when required Rental Controller and Service Support Administrator Person Specification: * Excellent organisational skills * Good customer facing skills * Strong self-motivation with a proactive approach * Teamwork - liaise well with each department * Good clear communicator internal/external * PC literate in Word / Excel * Experience of working with an ERP system, for example Protean, Autoline, SAP or similar * Accurate and...

Company - Leading construction services company Job Title - Customer Service Team Leader Location - Morley Salary - Up to £30,000 + quarterly bonus (£3-4K per annum) We have and exciting opportunity for an experienced Customer Service Team Manager to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to manage a Hire Desk Team of 4. The main parts of the role include: * To lead a small team in a fast paced environment * Ensure all hire transactions and admin tasks are undertaken efficiently and in line with company procedure and customer requirements. * You will Assist the Line Manager with gathering and collating management information. * Review the performance of your direct reports and manage the team effectively ensuring development plans are in place for team members. * Ensure optimum service levels are achieved through effective working relationships...

These temporary roles have the potential to become permanent and are working for a well-established Morley-based employer, a successful leader in its sector. They are looking for Customer Service Executives to start immediately, for an initial 3 month period but these will extend and can become permanent. The role will be site-based for training and then will become hybrid working with the option to work one day or more in the office. Now the roles are partly on site you will be working in a lively office environment with a relaxed attitude focussing on upbeat customer care on a flexible basis. Candidates placed here by JHR have provided excellent feedback on this department, these roles, colleagues and working environment; a great place to consider. Job Role You will be working within a lively customer service team where the role combines assisting customers mainly by phone and with the possibility of being required to support by email as well. You will be assisting with feedback...

Role - Customer Service Advisor (Full-time) Location - Leeds LS15 8GB Salary - from £20,800 per annum to be discussed at interview About Us Pharmacy2U is the UK's first and largest online pharmacy, we're a market leader in the pharmacy world, with 20 years' experience, helping over 600,000 patients in England manage their NHS repeat prescriptions from request through to delivery...... click apply for full job details

Have you got excellent communication skills? Do you want to work for an organisation that has a massive impact on the lives of every day people? Are you available to start a new job role ASAP? If so, this could be the role for you. We are currently recruiting for a customer service adviser to work with one of our NHS Clients. The role is working full time hours, Mon-Fri, initially on a 6 months basis, with the right candidate starting ASAP. The main duties will reverberate around arranging and coordinating patient appointments. This will involve: * Calling patients, discussing their availability and circumstances. * Inputting details on the inhouse database. * Arranging and coordinating patient appointments. * Liaising with healthcare professionals. * Sending/drafting written confirmations. * Helping with general queries/questions. The ideal candidate will have worked in a customer service based role previously. However, if you have excellent communication skills and...

Have you got excellent communication skills? Do you want to work for an organisation that has a massive impact on the lives of every day people? Are you available to start a new job role ASAP? If so, this could be the role for you. We are currently recruiting for a customer service adviser to work with one of our NHS Clients. The role is working full time hours, Mon-Fri, initially on a 6 months basis, with the right candidate starting ASAP. The main duties will reverberate around arranging and coordinating patient appointments. This will involve: * Calling patients, discussing their availability and circumstances. * Inputting details on the inhouse database. * Arranging and coordinating patient appointments. * Liaising with healthcare professionals. * Sending/drafting written confirmations. * Helping with general queries/questions. The ideal candidate will have worked in a customer service based role previously. However, if you have excellent communication skills and...

Our client is a leading international manufacturer supporting industries including industrial and automotive with a range of bespoke items. They offer an attractive working location with onsite facilities, refeshments, parking and benefits including health/welfare schemes, outstanding pension, training, additional annual leave, discounts/vouchers and more. The company offers strong opportunities to progress your career within the business. You will be experienced in office based customer service, ideally in manufacturing and be skilled in taking orders by phone and email, query ownership/resolution, account management or similar. You will liaise across the business with Technincal, Quality, Manufacturing and Warehouse/distribution staff, plus suppliers and clients at all levels. You will build effective relationships with colleagues and clients alike. The role involves taking orders and resolving queries from regular and new clients and updating them throughout the process. You will...

Customer Service Advisor Are you passionate about customer service? Do you want to work for a business that is forward thinking and innovative with a great working environment? Are you confident using a variety of computer systems? Our client is a forward-thinking medical logistics company, and we are looking for a customer service advisor to join on a full time, permanent basis. We are looking for a candidate who has great communication skills, has an eye for detail and also who is confident at working with a variety of different computer systems. Responsibilities • Consistently always deliver an excellent standard of customer service taking a proactive and positive approach to ensure customer satisfaction. • Log, prioritise and resolve customer queries raised via inbound telephone calls and emails. • Effectively and accurately communicate information to customers and liaise with departments throughout the business. • Provide support and assistance to customers,...