1244 customer-service jobs found in Liverpool

Job Title: Customer Service Advisor (Remote) Location: UK Nationwide Salary: £19k - £22k per annum Job type: Full Time / Part Time / 4 days a week - Permanent. (Remote - work from home) Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigiousEuropean Contact Centre & Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year. In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100. The Role/Candidate: We are looking for an exceptional Customer Service Advisors to join our contact centre on a permanent basis. (Multiple locations...

Looking for a new job, or a change in direction? Or maybe you've just left education and are at the very start of your career? Firstsource may just have the job for you! We are recruiting for inbound customer service advisors for one of our key accounts - a leading UK bank - at our vibrant Call Centre. It's a fast paced environment with a great atmosphere, and some great onsite facilities. Read on to find out more. The detail You'll be right at the forefront in helping people with their banking queries so we're looking for someone with a strong service ethic and a passion for people. We're looking for a can do attitude and a desire to learn and grow. People development is important at Firstsource and starts as soon as you join us. No prior call centre experience? No problem, we have an excellent training and induction programme designed so that you'll hit the ground running! What will you do? * You'll work 37.5 hours per week. We're a 7-day operation with flexible working hours...

Jones & Chapman are seeking a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in the Wirral, Merseyside, CH42. £18,600 per annum. Full-time, permanent, office-based. As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? * Up to £18,600 (depending on experience, plus an additional £1,000 when qualified) * Support in training towards ARLA - NFOPP qualifications * Industry leading training and development * Demonstrable career ladder * Opportunities for progression * Collaborative, rewarding and fun environment * Team incentives * Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You...

Call Centre Customer Service Advisor - DWP Fed up with the commute to the Office? Would you like to be free of morning traffic jams and evening rush hour? We have the role for you!! We are offering full time opportunities working from home! Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! Adecco are working in partnership with Serco to recruit candidates to work as Universal Credit Helpline Advisors from the comfort of your own home. The role involves taking in-coming calls from the general public with regards to all manner of queries around their UC benefits. This is an open ended temporary...

AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care. Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact. AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Natural Emulsifiers AAK Natural Emulsifiers is located in Hale, near...

Job Description Position: Customer Service Advisor (Hybrid working available) Location: Ellesmere Port Hours: Monday - Friday Shift between 8.00am-7.00pm, Saturday 9.00am-3.00pm (1 in 4 on rota basis) Salary: £19,877 P/A + Company Bonus and Benefits Due to growth and success, we are currently looking for a Booking Specialist to join our client based in Ellesmere Port. If you are currently seeking a new challenge, work within a great team in an excellent environment then this is opportunity for you! The ideal candidate will have gained previous experience within a similar role. Ideally if you have worked within the travel industry previously in relation to customer services, booking of holidays/flight and packages however not essential. You will possess excellent customer service skills, with good communication skills both verbally and written. Deliver a professional service within a timely manner and the ability to work well using own initiative. What the company offer:...

Job Description Position: Customer Service Co-Ordinator - Afternoon/Evenings Location: Ellesmere Port Hours: Monday - Friday on a shift basis between 1pm-Midnight 37.5 Hours per week Salary: £22,877 inc shift allowance + company bonus scheme and benefits package Due to growth and success, we are currently looking for a Customer Service Co-Ordinator to join our client based in Ellesmere Port. If you are currently seeking a new challenge, work within a great team in an excellent environment then this is opportunity for you! The ideal candidate will have gained previous experience within a customer service-based environment. You will be proactive and positive when handling enquiries from customers and clients in readiness to provide a quality service. You will be able to make decisions using own initiative and possess excellent time management and organisations skills. Due to the nature of the role, you will be required to compile accurate business emails and reports and must...

Role As the Customer Service Representative, you will provide enhanced customer relationships whilst organising the safe, cost-effective movement of products to meet customer requirements. Job Description: Customer focused: Driven to provide outstanding customer service. The candidate should be able to effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Building excellent relationships with customers and going the extra mile to ensure Innospec remains as first choice. Manages customer, internal and external expectations and relationships whilst striving to constantly improve Customer satisfaction Collates and prepares all relevant documentation applicable to each movement - (e.g.: Certificates of Analysis, Customs and Shipping invoices, Packing Lists, Consignment Notes/Delivery Notes, invoices etc.) Manages and processes despatches of orders to Customers using approved EMEA managed warehouse locations Books final dates...

Quality & Customer Service Coordinator - Specialist Manufacturing - Ormskirk - £25k to £30k Commutable from - Ormskirk, Southport, Liverpool, Skelmersdale, Wigan, Formby, Preston, Leyland or Chorley areas. About the Company & Role Are you an experienced Quality professional with a background in customer-facing after sales environments looking for a role with variety and stability? Our client, an established and expanding manufacturing business based in the Ormskirk area are currently looking to recruit a Quality professional to join their team. With a full order book and a number of high value, lucrative projects they are looking for somebody to be extensively involved in the Quality Department, with the ability to play a key role in ensuring high standards of both Quality Control and Customer Care are met across the business. This role would suit an experienced quality professional used to not only managing internal quality management systems but also...

Role: Trainee Customer Service Advisor Pay: Starting £10 p/hr Hours: Monday to Friday 09:00 - 17:00hrs Location: Skelmersdale - (WN8) Contract: Temp - Perm Job Summary: A fantastic opportunity has arisen for a Trainee Customer Service Advisor to join our client, based in Skelmersdale, working a temp - permanent contract. If you are looking to develop your career within an office-based customer service role, (not a call centre) and eager to learn the industry, then this is the role for you! As the Trainee Customer Service Advisor, your duties will include: Liaising with both customers and other departments to process orders in a timely manner. Interacting with clients via email, over the phone and in -person. Interacting with other employees to help resolve customer concerns. Ensuring orders are booked into their systems accurately and with clear details to enable workflow. Ordering materials and outsource work by raising purchase orders and receipting orders when delivered....

Salary: £23,107.50 per annum Location: Home working Shift/Hours: Working 5 out of 7 days between the hours of 9am to 7pm Becoming a German Speaking Customer Service Advisor with Capita Experience: In Capita Experience we work for some of the best-known brands in the country, on this occasion we are looking for German Speaking Customer Service Advisors to join our busy team working on behalf of Marks ...... click apply for full job details

Inbound Customer Service Advisor, Hybrid Working Role: Customer Service Advisor - Banking Location: Preston - once completed training, 2 days in office, 3 from home Contract: Permanent, Full Time Salary: Up to £21,673 (Start rate is £9.90 per hour, raising to £10.42 after probation) Hours: 40 hours per week Shifts: Fixed shift of 11.30am - 8pm Monday to Friday Training: 3 weeks in office Start Date: 27th June, 18th July, 8th Aug, 29th Aug CCA are excited to be recruiting for Customer Service Advisors, delivering exceptional service to customers. The role will be working on behalf of a major commercial and retail bank, dealing with inbound telephone banking queries. You will be helping customers over the phone with all aspects of their banking, including direct debits, payment transfers, paying bills and supporting them through some difficult financial periods. You will take ownership of the customers enquiries, ensuring that the customer feels valued and has a positive...

What's in it for you! • £21k per annum • Office based position • 8.30am - 5pm Monday - Friday • 24 days holiday plus bank holidays Why we'd work there! • Great Culture What you'll do - Processing orders, forms, applications and requests in a timely manner - Manage all communication and correspondence related to International Distributors and Subsidiaries. - Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner - Keeping records of customer interactions, transactions, comments and complaints - Participate in the development of appropriate pro-active methods for continuous improvement - Maintain appropriate and professional relationships within the department and other areas within the Company - Problem solving in matters relating to properly balancing customer demands Experience you need - Customer-focused orientation (internal & external) - Good communicator - Able to work independently, but also able to drive team...

Job Title: Customer Service Representative Location: Warrington, Cheshire Salary: Competitive Type: Permanent Hours: Full Time, Monday to Friday Overview: Russell Taylor Group has a great opportunity for a Customer Service Representative to join a growing team within an exciting global testing and certification company. This is a great opportunity for someone who has previous customer service and quoting experience. Responsibilities: Proactively engage with customers via phone, email, web conferencing Identify current and future customer service requirements by building personal rapport with potential and actual customers Deal with quotation enquiries for standard products and services Work with multiple departments to resolve complaints Process sales invoices, quoting and provide status updates to clients Actively use CRM to record all activities accurately Working knowledge of the policies and procedures Skills and qualifications 3 years of customer service...

Customer Service Advisor Warrington £18,500 per annum Full Time - Temp-to-Perm Job Description: We are recruiting for a Customer Service Advisor to work in a busy sales office to manage inbound customer enquiries and to complete sales order requests. You will have an outgoing and customer focussed approach to work, you will consult with customers from across the region via phone and email. You will answer customer questions, take orders, provide information relating to delivery times, missing/late orders and you will escalate customer complaints if they arise. You will liaise with operational staff to understand delays, gather information on stock queries and you will chase up information to ensure you keep the customer in the loop at all times. You will maintain accurate customer data and ensure orders are completed accurately before arranging for invoices to be raised. You will be a collaborator, eager to support colleagues from across the business whilst continuing to...

Job description Know How Resourcing are delighted to be recruiting for Customer Service Advisor to a prestigious client in the Warrington area. This is an exciting opportunity to join the North West branch of a well-established family owned and run business with depots across the whole of the UK. They are the leading distributor of protective coatings, industrial paints and building / maintenance repair products, with over 45 years' experience. This role is key to us as any successful individual will be at the forefront of busy customer service department. This would involve aiding and assisting a combination of new, prospective and existing customers with their orders and questions, together with dealing with any technical enquiries they may have. The successful candidate must be reliable, friendly and willing to learn in a customer service environment. You will also need to be self-motivated, with the ability to both work alone and as part of a multi-functional team. Enthusiasm...

We are seeking a Customer Service Administrator on a 6-month + contract to work for the world's leading manufacturing and engineering clients. - Hourly Rate: £23ph Umbrella - Based in Birchwood, Warrington Requirements: High level of Customer Service Proven ability to maintain react and think quickly to fast moving fluid situations. Develop strong working relationships with all levels of the distribution function. Demonstrate meticulous levels of attention to detail. Ability to identify a problem, articulate it clearly, progress it to a solution involving others as appropriate. Strong team ethic with the ability the work autonomously. Work in collaboration with Sales and Supply Chain Teams

An exciting opportunity for a Customer Service Advisor (hybrid working) to join a well established Software business, based in Bollington, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Bollington, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Advisor (hybrid working) will be: As a Customer Service Advisor, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support...

Customer Service Advisor Due to a rise in demand, we require several temporary staff to support the Customer Care team the at the Winwick depot office (WA2) Working in the office full time you, will be responsible for investigating any customer queries and complaints to reach a resolution. Duties include: Wide-ranging investigation work Precisely logging and updating cases and customers Dealing with inbound queries via the website Adhering to service level agreements and time framesWe are looking for candidates who: Have a background in a customer focused role Are adaptable and quick to pick up new software/technology Competent on ExcelIn return our client offers: Free on site parking £9.50 per hour (increasing after 12 weeks)It is essential that candidates can commit to full time hours on a rota basis (5 days over 7 between 8am and 6pm, including weekend working) Click apply today to send your CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent...

Looking for a new job, or a change in direction? Or maybe you've just left education and are at the very start of your career? Firstsource may just have the job for you! We are recruiting for inbound customer service advisors for one of our key accounts - a leading UK bank - at our central Warrington Call Centre. It's a fast paced environment with a great atmosphere, and some great onsite facilities. Read on to find out more. There will be an opportunity to work from home within this role, provided key performance metrics have been met, after 12 weeks! The detail You'll be right at the forefront in helping people with their banking queries so we're looking for someone with a strong service ethic and a passion for people. We're looking for a can do attitude and a desire to learn and grow. People development is important at Firstsource and starts as soon as you join us. No prior call centre experience? No problem, we have an excellent training and induction programme designed so that...