2243 customer-service jobs found in Macclesfield

CUSTOMER SERVICE ADMINISTRATOR POTT SHRIGLEY, MACCLESFIELD UP TO £25,000 + EXCELLENT BENEFITS + BONUS THE COMPANY: We're exclusively working with a highly successful business in the Macclesfield area who have experienced consistent growth and success. Due to this, they are looking to expand their team with an experienced Customer Service Administrator. As the Customer Service Administrator you will be supporting customers with their orders by processing orders and liaising with suppliers and supporting the purchasing team. This is a fantastic opportunity to join a rewarding and reputable employer as they continue to grow. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Handling and processing customer orders Sending order confirmations and invoices to clients Providing updates and confirmations to clients on deliveries and returns Supporting the purchasing team by handling purchase orders, purchase requisitions and contracts Handling the enquiries email inbox and responding to...

An exciting opportunity for a Customer Service Technician (Hybrid working) to join a well established Software business, based in Macclesfield, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Macclesfield, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Technician will be: As a Customer Service Technician, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support and dealing with...

Job Title: Customer Service Job Location: Macclesfield Job Salary: £20,000-£22,000 Job Hours: Monday to Friday 4 days per week work from home once completed training Looking for an inbound customer service role in Macclesfield? Do you want a Customer Service job that allows you to work from home 2 days per week? Are you a customer service driven person with aspirations to build a career? For the role of Customer Service Advisor, you will receive: A salary of up to £22,000 Completely flexible working hours! i day in the office once training is completed Qualifications paid for by the company 23 days per year holiday plus 1 extra day per year of service! Free fruit delivered to the office every week Free lunch on the company every month! Annual trips to the races No weekend work! Brand new offices in Macclesfield Free onsite parking A fun vibrant working environment, with a family feel The opportunity to grow with the companyWe are looking for inbound customer service...

Customer Service Advisor (full and part time available) Macclesfield Permanent £20,000 per annum plus excellent company benefits The Client Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures. The company provides a quick and competitively priced response to their clients' needs whether it be a simple blockage, a drain collapse or a burst water pipe. The Role The client is now looking for a number of candidates to join their call centre team on a full-time basis The role includes answering calls coming in from customers who are needing to report a fault. So, candidates who are able to be confident on the phone and who are effective in problem solving would be ideal. Requirements The key requirements of this position will include (but not be limited to): Customer service experience Confidence when speaking to customers * Excellent...

An exciting opportunity for a Customer Service Advisor (Hybrid working) to join a well established Software business, based in Macclesfield, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Macclesfield, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Advisor will be: As a Customer Service Advisor, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support and dealing with a wide...

An exciting opportunity for a Customer Service Advisor (hybrid working) to join a well established Software business, based in Bollington, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Bollington, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Advisor (hybrid working) will be: As a Customer Service Advisor, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support and dealing...

We are recruiting for award-winning, global health-care organisation based in heart of Stockport and due to company growth, they are recruiting for experienced Customer Service Advisor to join their fun and vibrant team. You will receive an fantastic basic salary of £23,000 plus £500 on completion of probation, a monthly bonus along with some amazing benefits. This is a fantastic opportunity to join a company who have won more than 100 company awards won over the last 10 years and have been listed in Fortune magazine as one of the top 51 companies to "Change the World". Package and Benefits: £23,000 plus £500 on completion of probation (6 months) Plus montly bonus for hitting KPIs - up to £3,000 a year 25 days holiday, plus Bank Holidays Private Health Insurance Extensive classroom-based training Ongoing support and career progression Regular company incentives Onsite restaurant Plus, much moreDuties for the Customer Service Advisor: Answering calls and emails in a...

Customer Service Advisor / Retail Sales Advisor - Astbury Meadow Garden Centre, Congleton Like the idea of working 4 days on 4 days off during sociable hours? Would you love a job that doesn't really feel like work, where you'll use your customer service skills to help customers choose the right products? If so, read on… Our Company Solid Sheds is an award-winning company specialising in manufacturing hand-built timber buildings with show sites in 10 high-end Garden Centres across the UK. We boast almost 40 years' experience in the manufacture of timber products, and pride ourselves on our high-quality sheds made from ethically sourced wood, designed to last for decades. We couldn't be where we are without our team who, over the years, have helped us grow our reputation through loyalty, trust, and providing excellent customer service. We're experiencing an exciting time of rapid business growth, and we want you to be with us on our journey. The Role - Customer Service Advisor /...

Customer Service Advisor / Administrator £9.50 per hour Stockport Our client, an online retailers of motoring and cycling products, is currently recruiting for a Customer Service Advisor to join their team - this is an excellent opportunity for a bubbly and enthusiastic candidate to join an exciting time of expansion. You will be required to deliver a fantastic customer experience that their clients come back for, you'll demonstrate a high standard of customer service and professionalism at all times, aiming to resolve issues at the first point of contact. You'll focus on striving to continuously improve our service levels to the business by handling queries in an effective manner, problem solving and finding a suitable solution whilst creating a positive working environment for all team members. Duties To Include: Answer incoming calls to internal colleagues- emails, calls, live chat within agreed timescales. Provide a high standard of customer service to internal...

Are you currently working in Customer Service currently and feeling unfulfilled in your role? Do you have experience speaking with clients and processing orders? If so, keep reading! I am recruiting a Customer Service Administrator to join a growing manufacturing business from their modern offices in Knutsford. The role is working Mon - Fri 8:45 - 4:45, and includes 23 days holiday, free parking on site and the opportunity for further growth and progression. As Customer Service Administrator, you will be responsible for supporting the clients with their day-to-day queries, assist with completing their order and managing the order process from start to finish. What will you be doing as Customer Service Administrator? Providing support for the Area Sales Manager and Internal Sales Rep on a daily basis Receiving and processing customer orders Dealing with and resolving customer enquiries Liaise with all departments to ensure orders are on time Promoting products to...

Our client is recruiting for an experienced Customer Service Coordinator to join them in Leek. The main purpose of the role is to support customer requirements and deliver excellent customer service, from order acceptance through to delivery of product. Key Responsibilities * Maintain effective communication with customers * Receive new orders from customers and process on SAP after checking availability, price and agree a delivery date with the customer and subsequently keep customers advised of any delays * Arrange sample requests and pre-shipment samples where required * Despatch of Samples via courier when other IATA trained staff are not available * Undertake regular IATA Training to be able to raise documentation for hazardous airfreight shipments and check drum labelling is correct prior to despatch * Log and follow through customer complaints * SAP Key User * Creation of new Accounts * Ensure Customer Master Data is kept up to date * Manage the...

Our client is a well - established and expanding business who are seeking a Transport Customer Service Team Leader. Salary £25,000 excellent career opportunities Reporting to the Transport Compliance Officer (TCO) Job Overview Provide a high-quality intervention service to clients with a key focus to improve driver behaviour to mitigate risk. Utilising bespoke systems, you will monitor all daily activities of the team ensuring that they deliver the best service to our clients at all times. Ensuring that the client services team are dealing with all duties in a timely manner. Responsibilities and Duties include but not limited to the following • Understand your clients, their culture and expectations and manage this through the team • Proactive communication with your clients ensuring driver and vehicle data is accurate • Complete the required Dynamics produced tasks within the given timescales • Represent the business at regular client meetings to review and...

Our client is seeking a customer service analyst to join their expanding and dynamic team. Salary £19,000 excellent progression opportunities Job Overview Provide high quality intervention service to our clients with a key focus to improve behaviour to mitigate further risk. Utilising their bespoke systems, you will monitor and analyse data identifying changes or trends in behaviours Responsibilities and Duties • Understand your clients, their culture and expectations • Proactive communication with your clients ensuring data is accurate • Undertake high quality intervention calls utilizing system data to analyse behavioural trends • Complete the required Dynamics produced tasks within the given timescales • Represent the business at client meetings to review and discuss intervention calls • Discuss report data and interventions outcomes with client and suggest, and support, ways to improve scores • Escalate potential/actual system issues to the relevant...

£19,000 + bonus (£28,000 OTE) NO SALES! Monday - Friday between 8am - 6pm No weekends!! Denton, Manchester Hybrid working potential Are you an experienced Inbound Customer Service Advisor? Are you looking to progress your career with a growing company? This is YOUR chance to join a growing business that is based in Denton. As part of our growth plans, we are looking to strengthen our team based from offices in Manchester - at present, we employ over 450 people, in debt recovery, throughout the UK. We are searching for strong communicators, candidates who enjoy working in a fast paced working environment. You will be receiving inbound calls from customer to help them arrange payment plans for their outstanding debts. This is an amazing opportunity for you to earn some fantastic bonuses, our top Customer Service Advisor consistently earns over £1,000 per month in bonuses on top of their basic salary. Inbound Customer Service Advisor Responsibilities: • Receiving inbound telephone...

Monday-Friday between the hours of 8am-6pm £19,000-£28,000 Do you have a passion for providing a world class customer service? Are you looking to join a business that will be growing over the next 12 months? This role will involve you dealing with inbound calls from customers regarding support they need paying off outstanding payments. We are looking for people with excellent listening skills, people who are strong communicators and can show empathy and really understand the customers situation. Inbound Customer Service Advisor duties: * Handling difficult conversations in a sensitive and professional manner. * Entering accurate records of customer conversations into the customer database. * Following processes and guidelines that fall in line with company regulations. * Achieving personal and team targets in a contact centre environment. * Accurately entering customer payment details into systems - ensuring these are entered correctly first time around. Inbound Customer...

An exciting opportunity for a fluent Dutch and English speaking individual to join an organisation that provides linguistic services to their clients. The successful candidate can be located in either the UK or the Netherlands. This role sits within the operations team and will be responsible in providing outstanding customer service to clients. Day to day you will: Communicate effectively with clients ensuring you understand their needs and responding to queries Sourcing for linguists that meet clients requirements Resolving concerns and complaints and escalating serious concerns Constantly building rapport with both clients and linguists Working across various in house systems on a daily basis Assist with the training and on boarding of new candidatesTo be successful in this role you will: Fluent in both Dutch and English - This is essential, please ensure you clearly communicate this in your application. A strong communicator with the ability to build relationships over the...

Customer Service Advisor - Home Based Role: Customer Service Advisor - Home Working Contract: Full Time, Permanent Location: Homeworking Hours: 35 per week Salary: £21,840 (or £22,916 if inside London) Hours: Shifts between 8am - 8pm, Monday - Friday Start Date: 22nd August Training: 5 weeks (No holidays allowed during this time) Please note: Although this is a home based role, you will be required to pick up your equipment from an office in either Manchester, Stratford or Kent. You will also be required to attend the Kent office twice per year, but expenses will be paid for this. CCA Recruitment are delighted to have appointed this Customer Service Advisor role, working on behalf of a leading charitable housing association and developer. Our client is looking for someone who can demonstrate strong communication skills, is a high achiever who drives to meet and exceed KPIs but also has experience of prioritising and managing their own time. High standards of customer...

Dutch Speaking Customer Service Advisor / Working from home / £21450 Hours: Monday to Friday 7.45am to 4.15pm Our client is looking to appoint a Dutch Speaking Customer Service Advisor. Due to our continued business success, we are looking to strengthen our team of Customer Service Advisors for our leading consumer product company specialising in Beauty and Grooming, Household care products and Health and Wellbeing. Key Responsibilities: You will handle inbound calls and emails, in a fast-paced contact centre environment. Your role will be to respond to queries regarding the client's products, complaints, advice seeking, and general customer service duties. You should be prepared to handle these contacts in an empathetic manner whenever necessary and to ensure that the customer is fully satisfied at all times. Every call will be a different challenge, so you will need to have the ability to effectively control the call, calmly and positively, with active listening, and...

Team Retail & Business Banking Location Manchester (Market Street) County Lancashire Ref # 15789 Closing Date 27-Jun-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also...

Our client is a European and worldwide time critical and freight forwarding service operating on a 24-hour basis. They are the UK arm of the largest and most successful group in Europe, specialising in time critical logistics with offices in 18 countries. We are now recruiting for a Freight Forwarding Customer Service Agent based in the MIOC building near the Airport. The methods of transportation used include dedicated aircraft and helicopter charter, on board courier service, express airfreight and dedicated vehicles. The service is open 24 hours per day / 365 days per year. Role Overview Working within our operations team you will take calls from clients, analyse the delivery options open to them, cost out these options and respond to the client, detailing your recommendations and timings. Once the client has given the go - ahead, it will be your responsibility to arrange the necessary transportation to ensure that the deadline agreed is achieved. This means working...