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4022 customer-service jobs found in Milton Keynes

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Confidential
25 Jun, 2022
Full Time
Customer Service - Demo
Confidential Milton Keynes, UK
Customer Service - Demo Are you looking for a change in career direction? Have you always wanted to develop your career in a corporate environment? Formed in 2003, ROI has grown to over 300 employees. We pride ourselves on being a fantastic place to work and have excellent career progression prospects; our current first-line managers have all been promoted from within the business. In 2019 we also opened a brand-new business to consumer division further enhancing the career development potential for our staff. ROI is looking for a Demonstration Executive to represent our Audi client. Demonstration Executives manage the demonstrations / Test Drives of Audi vehicles to business customers across the UK based from our dedicated Business Centre in Milton Keynes. The Role: • Servicing requests for demonstration vehicles for Audi customers • Ensuring all paperwork is accurate and the necessary checks are made • Liaison with the retailer network to locate vehicles and ensure their...
Confidential
24 Jun, 2022
Full Time
Customer Service - Demo
Confidential Milton Keynes, UK
Customer Service - Demo Are you looking for a change in career direction? Have you always wanted to develop your career in a corporate environment? Formed in 2003, ROI has grown to over 300 employees. We pride ourselves on being a fantastic place to work and have excellent career progression prospects; our current first-line managers have all been promoted from within the business. In 2019 we also opened a brand-new business to consumer division further enhancing the career development potential for our staff. ROI is looking for a Demonstration Executive to represent our Audi client. Demonstration Executives manage the demonstrations / Test Drives of Audi vehicles to business customers across the UK based from our dedicated Business Centre in Milton Keynes. The Role: • Servicing requests for demonstration vehicles for Audi customers • Ensuring all paperwork is accurate and the necessary checks are made • Liaison with the retailer network to locate vehicles and ensure their...
Confidential
16 Jun, 2022
Seasonal
Customer Service/Events Coordinator
Confidential Milton Keynes, UK
A well established entertainment company with a satellite office based in Milton Keynes is looking for an Event Coordinator/Customer Service Advisor to join their team during a busy period. Looking for a friendly and efficient candidate who is able to commit until the end of July. Duties: Leads from web with requests for quotes will be added to the CRM system Pick up leads and respond to customers regarding their requests Using pricing sheets to give quotes to customers Monitoring inbox for responses from customers after sending out quotes Liaising with various cinema's for additional needs for events Speaking to customers on the phone if additional information is requiredWhat I am looking for: Available immediately Able to commit to working until the end of July Excellent attention to detail with experience of working with CRM systems Excellent written and spoken English Details of temporary assignment: Monday to Friday 9am to 5.30pm with one hour unpaid lunch One day...
Confidential
16 Jun, 2022
Full Time
Dutch Customer Service Advisor - Fluent
Confidential Milton Keynes, UK
Advancing People are looking for a Fluent Dutch & English speaking person to join their client in Milton Keynes. This role is Hybrid and you will only be required to attend the office once a week! You will need to be fluent verbally and written in both languages. Job Summary Respond and resolve routine to moderately complex member requests regarding account openings, product orders and general customer service inquiries. Executes transactions promptly and accurately responds to members' requests and inquiries. Basic fulfilment and account maintenance including order-entry, account opening, returns, and commissions. Understands and educates members on company policies and procedures, as well as products and services. Provides information and support for marketing promotions. Recognises service or product referral opportunities to educate the members; supporting the building of the business. Resolves first level escalated issues or concerns from members by troubleshooting...
Confidential
15 Jun, 2022
Contractor
Customer Service Coordinator
Confidential Milton Keynes, UK
Customer Service Coordinator - Temp (ongoing) - Milton Keynes - £10-11 per hour Our client are a vibrant a successful utility metering company who offer meter exchange and maintenance services all over the UK They have some exciting opportunities to join their existing service team as a Customer Service coordinator. The role is 37.5 hours a week with flexible working available once you have completed your training and induction MAIN RESPONSIBILITIES ·Ensure all work is completed within customer SLA's and internally agreed targets ·Maintain trackers/ reporting and be able to respond back to customers with progress updates ·Provide support to your colleagues on complex queries by sharing skills and knowledge ·Support with a busy customer mailbox, general processing plus dealing with any escalations ·Processing of industry flows the team are responsible for SLA's ·By working with commercial colleagues, schedule and secure slots for future work whilst ensuring these slots...
Confidential
24 Jun, 2022
Full Time
Customer Service Advisor
Confidential Milton Keynes Village, Milton Keynes MK10 9AL, UK
Would you like to build your career in a fully inclusive, world leading creative media organisation? Are you seeking a position where you are recognised and can develop and grow your customer excellence and eCommerce skills? Are you a dynamic, hardworking individual that would like to forge ahead and progress in a creative environment? Our client is a market leading, innovative and creative organisation that leads in everything it does! They are currently seeking passionate customer service advisors to work in their Milton Keynes site. In return for a generous basic salary and enviable benefits package, they are seeking professional, conscientious individuals that put excellent customer service in the forefront of everything they do. Benefits Flexible hybrid working 25 days holiday with option to purchase an extra 10 days per year! pension, private healthcare, dental and travel insurance, cycle to work scheme, employee discounts Day-to-day responsibilities of the role:...
Confidential
26 Jun, 2022
Full Time
Customer Service Agent (french Speaking)
Confidential Newport Pagnell, UK
Customer Services (FRENCH Speaking) Permanent £21,000 - £22,000 + up to 5% annual bonus + benefits Newport Pagnell Our client is looking for a French Speaking Customer Services Executive to work alongside their friendly and supportive multi-national team. To be considered for this role you will need to be a native or fluent French speaker, able to work in both French and English. This role is fully office based, Monday to Friday (37.5 hours per week). Your main role within the company will involve dealing directly with customers, handling inbound emails and telephone calls delivering high levels of customer service. Your responsibilities will include but are not limited to: Administering and responding to queries via telephone and email helpdesk facilities Maintaining SLA's for the various clients Accurate administration of the database for the benefit of the team and customer. Liaising with suppliers for order updates and queries Order processing and monitoring Other ad-hoc...
Confidential
21 Jun, 2022
Full Time
Customer Service Assistant
Confidential Bedfordshire, UK
Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...
Confidential
10 Jun, 2022
Full Time
Sales Support Assistant / Customer Service
Confidential Bedfordshire, UK
Sales Support Assistant / Customer Service Bedford - Hybrid Permanent Full Time (37 hours per week) Salary £20,700 bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford. As one of the top 25 Housing Association developers we are passionately dedicated to bringing affordable home ownership right across the Oxford to Cambridge Arc. Our customers are at the heart of everything we do, and we pride ourselves that through shared ownership we can help individuals, couples and families take a first step onto the housing ladder. Our Sales team Domovo also provides a first-class, comprehensive resales service for any customers who want to sell their property. We are currently looking for a Sales Support Assistant to assist the sales function, acting as the first point of contact for customers, managing enquiries and ensuring a seamless customer experience. What you will be doing: * Answering...
Confidential
16 Jun, 2022
Full Time
Customer Service Adviser
Confidential Houghton Regis, UK
Due to career progression, we are looking for an additional Customer Service Advisor for this UK leading company. This role would suit someone with customer service experience (perhaps in retail) and looking to move into an office role. Salary £(phone number removed) Benefits: * enhanced pension * free parking * subsidised canteen * gym * 28 days holiday pro rata Hours: Mon-Fri 35 hours per week available to work between the hours of 8am - 5.30pm This will be hybrid working after a successful probation period - so the best of all worlds, working with a great award-winning company and team and at home. Overview: Customer Service Advisors are responsible for delivering an informative and responsive telephone-based service which provides outstanding customer service and champions best practice in customer relationships to customers and members of the public Duties: * To respond professionally and effectively to all incoming telephone calls/inquiries in accordance...
Confidential
26 Jun, 2022
Seasonal
Customer Service Advisor - HOMEWORKING
Confidential Bedford, UK
HOMEWORKING Customer Service Advisor - Temporary to Permanent. All homeworking equipment is provided for you. Training will start Monday 4th July 2022 for 5 weeks. Monday to Friday 9am-4:30pm at the Office in Bardon, this will be Classroom-based and socially distanced away from everybody. Full time hours: 35 hours per week. (with the possibility of up to 5 flex hours per week - this will be explained further at interview) Each shift is 7 hours working on a rota over a 6 week period, this will involve weekends but not every weekend. Shifts available are: 11am-6pm / 12pm-7pm Starting pay rate £10ph, increasing after 6 months to £10.43ph. Job Responsibilities: First point of contact to all customers via the telephone. Investigating customer problems and being able to solve them quickly and efficiently. Scheduling engineers. Accurately entering data. Building and maintaining great relationships with both customers and colleagues. Working to KPISs and team targets. Skills /...
Confidential
21 Jun, 2022
Full Time
Customer Service Advisor - Italian Speaking
Confidential Bedford, UK
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian Speaking Customer Service Advisor for their client based in Bedford, Bedfordshire to work on a remote basis / Work From Home As an Italian Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Italian speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Italian Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good...
Confidential
21 Jun, 2022
Full Time
Customer Service Assistant
Confidential Bedford, UK
Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...
Confidential
21 Jun, 2022
Contractor
Customer Service Administrator
Confidential Bedford, UK
Customer Service Administrator Maternity leave cover - 9 month to 12 month contract - possibility of a permanent role at the end of the contract. Our client is looking to recruit a customer service administrator to join their team on a contract basis. The team are responsible for the accurate processing of all sales orders which total over 2,500 per week. The role for the Customer Service Administrator will involve * Dealing with phone calls - both customers placing orders and enquiries * Processing all sales orders * Dealing with spares requests and basic returns * Monitoring the sales inbox * Working closely with transport and warehouse * Resolving customers questions * Maintaining high levels of customer service Key skills required for the Customer Service Administrator * - Ability to multi task * - Good team player * - Good telephone manner * - Computer literate including Microsoft office suite Experience in a similar role would be preferable. Salary...
Confidential
15 Jun, 2022
Full Time
Customer Service Advisor - German Speaking
Confidential Bedford, UK
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client based in Bedford, Bedfordshire to work on a remote basis / Work From Home As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Receive incoming calls Deliver high quality customer service Assist with new customer's enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in German Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer...
Confidential
25 Jun, 2022
Contractor
Customer Service Clerk
Confidential Northampton, UK
Wilson Recruitment are recruiting for Customer Service Clerk in Northampton. This role is an immediate start for the right candidate on this Monday to Friday contract. You will work together with other team members to deliver an excellent service to internal and external customers. As a Customer Service Clerk you will be the first point of contact for the contract between the clients Customer service team and a driving team. You will be supporting drivers from the main distribution centre and 5 outbases, circa 70+ drivers. Dealing with Healthcare goods, attention to detail is paramount and understanding of GDPR/GDP rules is essential. To ensure that we hit contractual OTIF for the client and our company. It is very fast paced environment There is a variation of tasks daily where accuracy is required. Dealing with same day orders with quick turnaround required due to emergency requests. You will also liaising with external couriers however predominantly utilising available...
Confidential
24 Jun, 2022
Full Time
German Speaking Customer Service Adviser
Confidential Northampton, UK
My Client based in Desborough is currently recruiting for a German Speaking Customer Service Adviser to join the growing work environment. This role also has an element supporting the translation with the Marketing Content creation and maintenance Key skills · German & English fluent · Customer service experience · Interest/experience within marketing (Beneficial not essential) · IT Proficient - Microsoft Office Working Pattern - Monday - Friday 9:00 am till 5:00 pm Salary: £24,000 If you are interested in this vacancy apply online, or send most up to date CV to Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Confidential
24 Jun, 2022
Contractor
Customer Service
Confidential Northampton, UK
Barker Ross are recruiting for Customer service staff for our client based in Northampton. This is a temp to perm position starting asap. The hours are 9am- 17:30 Monday to Friday. Experience in Microsoft package is essential for this role you will be required to use the in house system. Other duties include: Calling customers Take and make customer bookings Take inbound calls Update system Speak to technicians on the road Skills required: Excellent telephone manner customer service (not essential) Computer skills This is a fairly fast paced role and can receive a high volume of calls and emails. Please call Barker Ross Northampton on (phone number removed) for more details
Confidential
21 Jun, 2022
Full Time
Trainee Customer Service Advisor
Confidential Northampton, UK
Trainee Customer Service Advisor Northampton, NN3 Temp to Perm £21,000 Are you driven to succeed, and do you take pride in providing exceptional customer service? Would you like to join a company that will provide full training? If so, we'd like to hear from you! Working within the customer service team, you will be responsible for your own clients, providing them with advice on products and ensuring that their orders are received on time. As a Customer Service Advisor, you will be responsible for: Deliver excellent levels of customer service through answering telephone and email enquiries Respond positively to customer enquiries and resolve customer complaints Advise customers on product selection and answer technical queries Ensure customer information is recorded accurately Follow customer complaints and returns process In order to be successful as a Customer Service Advisor you must: Excellent Customer Service Skills with a caring attitude for both the customer...
Confidential
20 Jun, 2022
Full Time
Customer Service Work From Home
Confidential Northampton, UK
A Customer Service Representative here at Account Technologies can often be the first point of contact a customer has with our business! We are looking for people with an excellent phone manner to welcome customers and build rapport whilst assisting them in completing applications and informing them on our products and services. We are looking for customer service champions who enjoy determining customers requirement and problem solving! Responsibilities Managing large amounts of inbound/outbound calls/chats/tasks in a timely and effective manner Researching customer problems Manage customer accounts and communications across all channels. Answer questions about the product details, the company, and issues with account for the customers. Assist customers with any technical issues experienced with website and escalate any issues to management appropriately Meet Quality Assurance Requirements and other key performance metrics. Meet Customer Experience & Compliance requirements...
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